Choose certainty. Add value. Protecting society s most precious assets Holistic quality and safety solutions for toys and children s products TÜV SÜD
Safety and quality are among the highest priorities in the supply chain for toys and children s products, so they cannot be left to chance. Child safety is not optional Demonstrate your commitment to safer toys and children s products Leave nothing to chance Around the world, consumer awareness of hazardous substances and poor design have led to higher safety expectations for toys and other children s products. To eliminate risks to children, businesses involved in the toy and children s product industry should ensure that products are safe in terms of the material used and the design and function, while at the same time enforcing strict supply chain integrity to ensure that the correct materials are sourced throughout the complex global supply chain. TÜV SÜD s comprehensive safety and quality services help businesses to achieve these tasks. When it comes to the safety of future generations, our experts leave nothing to chance. As stakeholders in the global toy industry work to ensure that manufacturers produce safe products while maintaining quality and safety across the supply chain, a number of challenges are faced in terms of rising costs and deviations in standards. Failure to achieve compliance leads to expensive reworking, which is increasing costs throughout the industry. The higher material costs in many markets around the world are also driving up production costs. At the same time, toy safety compliance is complicated, with varying national standards that deviate from international standards. Understanding the deviations in each country requires specialized knowledge, which many businesses may not possess in-house. TÜV SÜD offers a one-stop solution for testing, auditing, certification, and advisory on regulatory testing standards for the toy industry. Our global network of accredited laboratories provides testing services in line with the various regulatory standards and directives. We can support you from the beginning of the product life cycle, starting at the design stage prior to prototyping. This, combined with our in-depth understanding of standards, enables you to achieve safety compliance and save on costly rework. Our holistic approach includes training programs for quality system awareness, and technical and regulatory topics to upgrade the capabilities of your workforce. As part of our commitment to unparalleled service quality, we provide you with a TÜV SÜD certification mark that allows customers to quickly identify that your product has been evaluated by one of the most recognized names in safety. We also provide the GS mark, indicating certification to German safety requirements. 2 3
Testing to national and international standards and directives Committed to safety and quality, from design to delivery TÜV SÜD enables your business to uphold product safety and quality at every stage of its products life cycle, from design all the way through to the point of sale. By taking advantage of our services in design, sourcing, manufacturing, distribution and retail, your business will demonstrate its commitment to providing risk-free children s products in all of your markets. Australia and New Zealand: AS/NZS ISO 8124 China: GB 6675-2003 National Safety Technical Code for Toys, GB 19865-2005 Safety of Electric Toys Canada: Hazardous Products (Toys) Regulations EU: EN 71 European Standard for Toys, REACH regulation, EU Toy Safety Directive 2009/48/EC Russia: GOST-R Certification U.S.: CPSIA, ASTM F963, FDA, California Prop 65 International standards: ISO 8124 Safety of Toys Other EN standards for child care articles such as EN 1888:2012 for strollers, EN 14344:2004 for child seats on bicycles and EN 1930 2011 for safety barriers Please contact our sales team for a complete list ACTIVITIES DESIGN SOURCING MANUFACTURING DISTRIBUTION RETAIL AUDITING AND SYSTEM CERTIFICATION ISO 9001, ISO 14001/OHSAS 18001 AND OTHERS QUALITY ASSURANCE AND CUSTOMIZED PROCESS AUDITS FACTORY AND SUPPLIER AUDITS ISO 9001, ISO 14001/OHSAS 18001 AND OTHERS MANUFACTURER EVALUATION SOCIAL COMPLIANCE STANDARDS SUCH AS SA8000, ETI, BSCI AND COC ENERGY AUDITS FACTORY EVALUATION AUDITS ISO 9001, ISO 14001/OHSAS 18001 AND OTHERS QUALITY ASSURANCE AUDITS SOCIAL COMPLIANCE STANDARDS SUCH AS SA8000, ETI, BSCI AND COC ISO 9001, ISO 14001/OHSAS 18001 AND OTHERS SECURITY AUDITS ACCORDING TO CUSTOMS TRADE PARTNERSHIP AGAINST TERRORISM (C-TPAT/PIP) CRITERIA HYGIENE AUDITS, VENDOR ASSESSMENT AUDITS ISO 9001, ISO 14001/OHSAS 18001 AND OTHERS QUALITY ASSURANCE AUDITS AND CUSTOMIZED PROCESS AUDITS RANDOM AUDIT ON PRODUCTS IN STORES INSPECTION DURING-PRODUCTION (DUPRO) INSPECTION FACTORY INSPECTIONS INITIAL PRODUCTION CHECK (IPC) QUANTITY AND ASSORTMENT CHECKS CONTAINER STUFFING FINAL QUALITY CONTROL PRE-SHIPMENT INSPECTION QUALITY AND ASSORTMENT CHECKS DURING-PRODUCTION (DUPRO) INSPECTION FACTORY INSPECTIONS INITIAL PRODUCTION CHECK (IPC) QUANTITY AND ASSORTMENT CHECKS KNOWLEDGE SERVICES PRODUCT PROTOCOLS QUALITY SYSTEM IMPLEMENTATION SUPPORT RISK ASSESSMENT MARKET INFORMATION AND RESEARCH ON TESTING AND PRODUCT CERTIFICATION MATERIAL TESTING PROTOTYPE TESTING MATERIAL TESTING SUCH AS CHEMICAL TESTS, ELECTRICAL AND EMC TESTING, MECHANICAL AND FLAMMABILITY TESTING PROTOTYPE TESTING REGULATORY TESTING TO INTERNATIONAL STANDARDS TECHNICAL FILE CHECK TESTING ACCORDING TO IN-HOUSE/TÜV SÜD STANDARDS ATTESTATION OF CONFORMITY CHEMICAL TESTING EMC TESTING INTERNATIONAL COMPLIANCE MANAGEMENT MECHANICAL AND ELECTRICAL TESTING REGULATORY TESTING AND CERTIFICATION TO INTERNATIONAL STANDARDS (E.G. CB SCHEME, EU DIRECTIVES, CPSIA) TECHNICAL FILE CHECK TESTING ACCORDING TO IN-HOUSE/TÜV SÜD STANDARDS ATTESTATION OF CONFORMITY INTERNATIONAL COMPLIANCE MANAGEMENT MATERIAL TESTING REGULATORY TESTING AND CERTIFICATION TO INTERNATIONAL STANDARDS, (E.G. CB SCHEME, EU DIRECTIVES, CPSIA) TECHNICAL FILE CHECK TESTING ACCORDING TO IN-HOUSE/TÜV SÜD STANDARDS TRAINING MANAGEMENT AND TECHNICAL TRAINING 4 5
Safeguarding children the world over Over 800 locations in 40 countries globally GLOBAL HEADQUARTERS: MUNICH, GERMANY Your business benefits Save time and money. We can advise on appropriate corrective actions and improvements right from the design stage to ensure compliance and avoid costly, time-consuming rework. Minimize risk. Our experts can work with you along the entire product development life cycle to avert hazards that could harm children and damage your reputation. Gain a competitive edge. Drive profitability by delivering consistent quality in material safety and durability, meeting buyer specifications, ensuring goods arrive as ordered, and maintaining sustained product quality throughout the entire process. Why choose us? Demonstrate your commitment to quality, safety and the environment. By leveraging our multidisciplinary expertise, your business can take proactive steps towards ensuring continuous improvement in quality, safety, and environmental standards. Client-oriented approach We provide extensive customer service and technical support, ensuring that our clients always come first. One-stop, single-source solution TÜV SÜD offers a full range of auditing and certification solutions on a global scale, guaranteeing uniform quality of service for organisations with factories located in disparate locations across the world. Universally recognized By partnering with TÜV SÜD, you benefit from our acclaimed track record in quality and safety, increasing customer confidence in your brand. The blue octagon mark and the TÜV SÜD brand name are widely recognized. Independent and impartial TÜV SÜD s strong reputation for integrity means that you can count on us to identify areas for improvement in your processes and supply chains. Our auditors are required to adhere to our strict code of conduct. Well-informed experts Our experts participate in relevant regulatory committees, giving you first-hand insights and awareness of upcoming technical trends. Global network Our extensive network of laboratories, experts and sales support is ready to serve you in all of our locations around the world. 6 7
Contact us to find out how we can ensure a safer world for children www.tuv-sud.com/cps cps@tuv-sud.com Our global offices GLOBAL HEADQUARTERS TÜV SÜD AG Ridlerstr. 65 80339 Munich Germany +49 89 5008-4747 www.tuv-sud.com PRODUCT SERVICE HEADQUARTERS TÜV SÜD Product Service #04-12, The Franklin Singapore 118223 +65 6427 4720 www.tuv-sud.com AMERICA TÜV SÜD America +1 800 888 0123 www.tuv-sud-america.com BANGLADESH/PAKISTAN TÜV SÜD Bangladesh +880 2 895 8104 www.tuv-sud.com.bd BRAZIL TÜV SÜD Brazil +55 (11) 5097 7888 www.tuv-sud.com.br CANADA TÜV SÜD Canada +1 905 715 7991 www.tuv-sud.ca CHINA TÜV SÜD China +86 21 6141 0123 www.tuv-sud.cn FRANCE TÜV SÜD France SAS +33 472 189000 www.tuv-sud.fr GERMANY* TÜV SÜD Product Service GmbH +49 89 5008-4747 www.tuev-sued.de/ps HONG KONG TÜV SÜD Hong Kong +852 2776 1323 www.tuv-sud.hk HUNGARY ÉMI-TÜV SÜD Kft. +36 26 501 120 www.emi-tuv.hu INDIA TÜV SÜD South Asia +91 800 210 1000 www.tuv-sud.in INDONESIA TÜV SÜD Indonesia +62 21 2986 5795 www.tuv-sud-psb.co.id ITALY TÜV Italia +39 02 24130 1 www.tuv.it JAPAN TÜV SÜD Japan +81 3 3372 4970 www.tuv-sud.jp KOREA TÜV SÜD Korea +82 2 3215 1100 www.tuv-sud.kr MALAYSIA TÜV SÜD Malaysia +60 3 5103 8128 www.tuv-sud-psb.com.my PHILIPPINES TÜV SÜD Philippines +632 687 5673 www.tuv-sud-psb.ph SINGAPORE TÜV SÜD PSB +65 6778 7777 www.tuv-sud-psb.sg SPAIN/PORTUGAL TÜV SÜD Iberia S.L.U. +34 93490 2220 www.tuv-sud.es SRI LANKA TÜV SÜD Lanka +91 800 210 1000 www.tuv-sud.in TAIWAN TÜV SÜD Taiwan +886 2 2898 2212 www.tuv-sud.tw THAILAND TÜV SÜD Thailand +66 2 564 8041 www.tuv-sud-psb.co.th TURKEY/EGYPT TÜV SÜD TGK Ltd. Sti. +90 212 347 98 10 www.tuv-sud.com.tr UNITED KINGDOM TÜV SÜD Product Service +44 148 955 8100 www.tuv-sud.co.uk VIETNAM/CAMBODIA TÜV SÜD Vietnam +84 08 6267 8507 www.tuv-sud-psb.vn *Austria, Belgium, Denmark, Finland, Netherlands, Norway, Sweden and Switzerland served from Germany. 2015 TÜV SÜD Product Service GmbH V-IM/CPS/2.0/en/DE