Communication made easy Ezytell : by Communic Services Communic Services is a leading Software, and Mobile Application development based in Singapore. We start our business since 2006. We are professionals in developing Software, Mobile Apps, VOIP base systems, Server Infrastructure Systems, Web Page Development, and Online Mobile Reservation System etc.. We are currently expanding our mobile operations to other countries in South East Asia. Our aim is to focus on the integration of technology into business function for the most benefit of our customer. Why Ezytell? All-in-one communication tool Quick, simple, and user friendly Cost effective with cloud-based communication Real-time messaging and data-sharing Highly secure network for organization Accessible anywhere with state-of the mobile application Introducing Ezytell, a smarter and easier communication tool for your organization. With its advanced cloud-based mobile application, you can stay connected on the go, wherever and whenever you want. Ezytell elevates the meaning of team work and collaboration by creating a highly-secured online community that will surely increase your organization s productivity. Some of Ezytell features are: Quick and easy communication, throughout every organizational department Highly-secured channel, made specifically for organizational and business use Real-time communication and data-sharing Instant notifications Easy administrative tools Employee database management system Voice over IP calling (VoIP) State-of-the-art voice and video conferencing Private communication channel through instant messaging (IM) The operating system that enables the Ezytell software to be fully perfomed at its best efficiency must be the pragram under legitimate copyrights.
Features Fundamental System Architecture/Engineering Automatic timer Equipment management via Web Browser Status display Multiple devices User Interface Program type/display Smart UC Address Book User information display Offline Search function Linkage with Active Directory System Log in system Emails Security Encryption Authorization Operating on Linux Operating System Internet Protocal Based network architecture Able to simultaneously support the user of not less than 200 multiple logins. Automatic dater and timer can be enabled from NTP server Allow equipment management via Web Browser e.g. Internet Explorer, Firefox and Chrome Status of equipment such as CPU, Memory and Service Processor can be displayed. A single account can operate multiple devices a user is able to login to operate multiple devices simultaneously with a single username and password System will send out a message alert to Mobile Application when a user logs in to operate multiple devices. Available in both Thai and English User Interface User is able to customize the following program displays: Pre configuration; Logo; Skin; and Keypad label. Profile picture, name and surname, title, organization, contact numbers and email address can be displayed. Entire address book can be accessed offline. Support single keyword search function, both Thai and English, from usernames, phone numbers or organizations. Results will be displayed alphabetically. Allow linkage with Employee Database System in order to access and automatically update necessary information. Allow log in with single username and password (same as Active Directory) Able to send email to an address in an address book via Email application on smart phone Support security encryption of the information in Address book and personal profile. Information displayed based on pre-determined authorization/permission. Calling system Calling system The call can be made in both audio and video mode. Alert upon the missed calls Alert system for the missed calls is available in numeric form on the icon freecall. Capable of calling out to Capable of calling the third person and display the the third person phone number of the caller. Conference call Simultaneous conference call is available (Capable to support up to 200 persons per 1 conference room) Call Detail Record The CDR (Call Detail Record) can display the information as follows: Date, month, year of the call (Date) Internal number of the caller (Extension Number) Number that the call is made to (Destination Number) Duration of the call (Duration Time)
Call Service Incoming call on the Multi devices Working on background mode Record the call history Operational keypad Call profile display Call Transfer Call log Manage and administer the equipment via the Web Browser Status display Operate under 3G and 4G network Call recording Voicemail SIP and IAX Support Flexible and configurable IVR Support for voice synthetization Call Hold Support for video-phones DHCP server for dynamic IP Call detail record (CDR) report Billing and consumption report Support for call queues VoIP provider configuration Callback support Support for PIN sets Support for time conditions Support for ring groups Support for follow-me Call Park and Pickup Caller ID Conference center with virtual rooms Voicemail-to-email functionality Supported codecs : G.711 (A-Law & u-law), GSM, G.729, G722 Integrated echo canceller Support for analog interfaces such as FXS/FXO Support for digital interfaces (E1/T1/J1) through PRI/BRI/R2 protocols Multiple trunk support DISA (Direct Inward System Access) Incoming and outgoing routes with support for dial pattern matching Intercom Call Transfer Capable of setting the incoming call to be alerted simultaneously on the multi-devices basis. The user must be able to select on which device to pick up the call. Incoming call alert can still be received while working on background mode and when users clear applications on smart phones. Capable of recording the call history of at least the following items: Destination number, Incoming number and phone number of missed call. Keypad for the call must be according to the international standard of Softphone together with the dial and disconnection button which can be hidden if they are not in-use. Must display the photo, name-surname and phone number of the caller (Caller ID) on the screen. Capable of transferring the line to the other person in order to continue the conversation. Record the incoming call, outgoing call, missed call and the user can delete particular item of information. Capable of managing and administering the equipment via the Web Browser by the Internet Explorer, Firefox and Chrome program. Status of equipment such as CPU, Memory and Service Processor can be displayed. Capable of operating under 3G and 4G network (with no reliance on the VPN) both domestic and international. The controlling equipment and VOIP safety or called otherwise shall be required for controlling the encryption-decryption of the audio signal in order to ensure the smoothness of the communication between the smartphone device.
Instant Messaging Real time interaction Supports real time / instant messaging while online with texts and pictures. Offline mode Offline mode: when recipient is offline, the message will be stored in the system and will be sent out as soon as the recipient is online. A new message alert will also be sent to the recipient when recipient goes offline while sender is still sending messages, such messages will be displayed as unread messages. New message alerts New message alert will be displayed when there are new incoming messages. Group Chat Group Chat function Allow more than 50 group chats Group members are able to edit name and description of the group Group chat can be searched for using group name or group code Members can enter the group chat through invitation. Any of the group members are able to invite new members and when there are changes to group chat, online members will be notified automatically Members are allowed to leave group without any prior permission of the group admin Group members are able to share information by uploading/downloading files within the group chat System will automatically delete group in case the group becomes inactive for a certain pre-determined period Time and date display Time and date of messages sent will be displayed Read message Messages when read will be displayed Instant messaging stickers Instant messaging stickers are available and new ones can also be designed by users Status display Following status displays are available: Online, Offline, Busy (calling or conference in-progress), Away and Do not disturb (DND) Each users are able to change their status to Online, Offline, Busy (calling or conference in-progress), Away and Do not disturb (DND) Working on background New message alert can still be received while mode working on Background mode and when users clear applications on smart phones File transfer Image, VDO, pdf, word and excel files can be transferred, depending on each smart phone Chat history Chat history can be stored on server Transmission of messages Capable of transmitting the message for Thai and English languages News System News management system News management system must be able to be added, deleted or edited. Categorization Capable of categorizing the news. Video display Capable of displaying the video which is linked from the Youtube. Display the number of Capable of displaying the number of news readers. news readers Alert function upon the Alert function upon the latest news is available. latest news Share the interesting news Capable of sharing the news on Facebook, twitter or on the Social network other Social network via the Account of the user. Save the photo into the Capable of sharing the photo into the user s device. user s device Set the timer for the Capable of setting the timer to commence and end information display the news.
Web Conference Function Conference room Conference participation Leaving the conference room Participants name list display Conference controlling system Chairman s rights Presenter s rights Ordinary participants rights Video display Presentation format Whiteboard Sharing Conference record Capable of creating the conference up to 10 rooms simultaneously. Support up to 200 persons Capable of participating the conference from URL thru email, Instant conference, telephone, Conferences list. Participant can leave the conference room without the interruption against the ongoing conference. System shall display the entire participants name list. The conference controlling system is available as follows: Displaying the details or information of the conference; Compatible with the general visual display (Plain screen mode) and the full screen mode; Capable of displaying the information and picture in the conference on the separate screens. Chairman shall be entitled as follows: Turn on/off the voice of attendees microphone; Select the presenter; Open/delete/save the documents; Flip the page/add the explanatory statement in supplementary to the document (Annotation); Communicate with the participants/presenter in form of text; Capable of commanding the conference system to make a call for inviting the participants; Record the conference; Watch the video on a full screen mode, turn the video on/off and drag the video window to be shown in any position on the screen; Capable of making an audio record of the conference; Capable of calling off the meeting immediately. Participant in capacity of presenter shall be entitled as follows: Capable of opening the document for presentation; Flip the page/add the explanatory statement in supplementary to the document (Annotation); Communicate with the attendees/chairman with the text; Record the conference; Watch the video on a full screen mode, turn the video on/off and drag the video window to be shown in any position on the screen; Capable of making an audio record of the conference. Ordinary participants shall be entitled as follows: Communicate with the Chairman/presenter/other participants in form of the text; Watch the video on a full screen mode, turn the video on/off and drag the video window to be shown in any position on the screen; Capable of making an audio record of the conference. Video usage: Compatible with the video usage at the speed of not less than 25 frames/second with the resolution of 360P, 480P and 720P; Capable of displaying the video windows of the participants of 6 windows; Watch the video on a full screen mode, turn the video on/off and drag the video window to be shown in any position on the screen. Presentation formats are as follows: Presenter can share the Application screen as follows: PPT/Word/Excel/PDF (and other files as applicable) to be visible for the other participants. The system shall display the screen only the displayed application; Presenter can share the screen (Screen Sharing) to be visible for the other attendees. The system shall display all of the presenter s screen. Presenter must be able to create a plain board from the tool menu. Upon the plain board is created, the page no. shall be running 1 page at a time and it is compatible with the tool function such as New page, Copy, Delete, Save, Zoom, Thumbnail, Full screen, Annotate/Delete annotate. Capable of recording the conference in both visual and audio form on the server and must be accessible for the administrator via the Web Browser. by start, stop, pause, playback record.
Poll Poll format Poll creation Length of question and answer Timeline Edition and deletion Import and record Confirmation on the Poll Termination of the Poll Polling which is operational on the main application or on the Web Application which is operational on the Web Browser and must be connecting with the employee database system of the unit in order to be able to identify the interviewee and limit the rights only for the personnel in the unit. The Poll can be created in form of single-choice and multiple-choices question, or the non-choice question which requires the answer with the maximum items of 25 questions. Maximum length of the question and answer shall be 256 alphabets each. Upon the poll creation, the presenter must be able to determine the timeline to complete the Poll and shall terminate the poll automatically or manually by the Poll creator. Capable of editing or deleting the created question unless the Poll has already commenced which the edition and deletion on the created question cannot be made. The Poll can be imported/saved. Upon the completion of the Poll, the participant shall complete the session by clicking the Confirm button. The Poll can be terminated automatically or manually. Human Resource Management System (HR) Request for an approval on the leave petition Cancellation Status monitoring Review the leave history Alert function Approval Send / Approve The following leave petition can be submitted: Sick leave petition; Business leave petition; Annual leave petition; Monkhood leave petition; Maternity leave petition. Request for an approval on the leave petition can be cancelled. Can monitor the status of leave petition. Leave history can be reviewed. Alert function for the leave status to notify whether it is approved or dismissed or on pending. Can be approved or dismissed. Send your resignation letter and approval Calendar Appointment Creation and edition Alert function Display format Display other person s information Appointment and Attending Status The activities can be added, deleted and edited. Alert function shall notify upon the recorded time. Can display the information in form of the month, date and Buddhist era. Capable of sending the appointment information to other users. Appoinment and attending status can be displayed
File Sharing 5 Gb Personal storage space Personal storage space of 5 Gb is available for each user Data storage folder Data transmission to other users Alert function Upload the data Save the data into the user s device Data management Folder can be created to store the data. Data can be sent either the entire folder or the particular file. The administrator can determine the maximum size of the file to be uploaded. The submission of files between the interactive users, the system must alert the recipient upon the submission of file from the sender. Capable of uploading multiple files per upload. Capable of saving the data into the user s device. Capable of renaming, deleting and relocating the data. CALL PROCESSING MANAGEMENT SYSTEM Fundamental System Architecture/Engineering IP Based network architecture, operating on Linux Operating System, able to simultaneously support the users (SIP User) of no less than 200 multiple logins. Concurrent Session Support the Concurrent Session of not less than 200 pair of interlocutors. User-registration by the SIP Account Processing Standard protocol Audio compression technology (Audio Codec) Video compression technology (Video Codec) Safety technology Parameter in the Mobile Application of each user Support the user-registration by the SIP Account and authenticate by IP address or SIP Account and Password. Capable of processing on the multiple number processing basis consisting of: Calling number analysis; Called number analysis; Called Failure processing. SIP, TLS, TCP/IP, NTP. G.711(A-Law & u-law),gsm,g.729 and G722 H.264 Safety technology is available with the encryption on the TLS, SRTP basis for the SIP Signaling and HTTPS for Web portal. Capable of setting the parameter in Mobile Application of each user from the management system and automatically download upon the initial commencement of usage. User is not required to set the parameter of application on its own in order to facilitate the users, minimize the error, to be convenient for the administrator. www.ezytell.com Ezytell by Communic Services