SoundPoint IP 560 Customer Presentation December, 2007
Table of Contents Business Needs for SoundPoint IP 560 Product Value Proposition Features and Benefits Application Targets Interoperability Product Family Positioning Success Story 2
Business Needs for SoundPoint IP 560 GigE adoption is accelerating on the network edge GigE is widely adopted in larger enterprises today GigE will become dominant in SMBs in the next 2-3 yrs VoIP endpoints must support GigE to eliminate the network bottleneck between the edge switch and the PC HD Voice is becoming the new standard for business telephony Organizations need to futureproof their VoIP endpoints Today s phones are expected to work on GigE & wideband audio networks tomorrow Non-GigE & narrowband phones bought now will be outdated well before depreciation 3
SoundPoint IP 560 Value Proposition What is SoundPoint IP 560? A futureproof desktop phone that combines: Open, standards-based SIP Gigabit Ethernet Unrivaled Polycom HD Voice experience Value proposition The SoundPoint IP 560 is the ideal futureproof solution for enterprises requiring the best calling experience and are either deploying or considering deploying productivity-enhancing applications enabled by a high-bandwidth GigE network infrastructure. 4
Benefits Top benefits Futureproofs investment in VoIP endpoints Eliminates network bottlenecks Delivers the best calling experience Eases provisioning and management 5
Key Features 4 lines with GigE support Polycom HD Voice for all audio paths Full-duplex speakerphone Handset Headset port Backlit grayscale 320 x 160 pixel LCD Adjustable backlighting Support for Asian characters Built-in IEEE 802.3af PoE support XHTML micro browser 6
More Features Basic Place/answer/end a call Redial Speed dial Call hold Transfer Forward 3-way local conferencing Distinctive call treatment Do-not-disturb Call lists (missed, placed, received) Local contact directory Advanced Shared call / bridged line appearance Flexible line appearance Multiple keys per line Presence / text messaging / buddy lists Busy lamp field (BLF) 7
Application Targets Office workers that conduct a mediumto-high volume of calls and require advanced features Managers Professionals Lawyers Doctors Architects Engineers S/W developers 8
Unrivaled Certified Interoperability Application / Feature Server Partners (Hosted VoIP) T Systems IP PBX Partners (Premised-Based VoIP) Open Source 9
Positioning Matrix For SoundPoint IP Family FEATURE SET ENTRY-LEVEL MID-RANGE PERFORMANCE ATTENDANT CONFERENCE MEDIUM HEAVY VERY HEAVY SP IP 501 Office SP IP 550 Manager s / professional s office SP IP 560 SP IP 650 Manager s / professional s office Exec s office Attendant Console Based on IP 601 / 650 Attendant s desk LIGHT SP IP 320 SP IP 301 SP IP 330 SP IP 430 SS IP 4000 CALL TRAFFIC* Common areas Cubicle Dorm room / hospital Call center Wall-mounted deployment Cubicle Call center Small-tomedium-sized conf. rooms 10
Case Study Customer: Manatron, Inc Industry: Software Applications Development Call Control Platform: Interactive Intelligence The Need: Geographically distributed software developers need high-bandwidth network to move large amounts of data while communicating in best possible voice quality and clarity The Solution: Polycom SoundPoint IP 560 The Results: Enhanced workforce productivity Faster services to customers Why Polycom We chose Polycom SoundPoint IP 560 because it was the best SIP phone with universal interoperability, GigE support, and the amazing Polycom HD Voice. - Mat Greener, Senior Director of IT, Manatron, Inc. 11
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