Addonics T E C H N O L O G I E S Serial ATA/RAID Controller Users Guide Revision 1.0
FCC Warning Statement This equipment has been tested and found to comply with the limits for a class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment on and off, the user is encouraged to try and correct the interference by one or more of the following suggestions. Reorient or relocate the receiving antenna Increase the distance between the equipment and the receiver Connect the equipment to a different power outlet other than the one where receiver is connected Consult a certified television or radio technician Addonics Technologies SATARaid Users Guide v 1.0 1
Contents FCC Warning... 1 Contents... 2 Chapter 1 Getting Started... 3 Chapter 2 Hardware Installation...4-5 Chapter 3 Software Installation...6-9 Raid 0/1 Features...10-11 TroubleShooting... 12 Technical Support & Contact Information... 13 Addonics Technologies SATARaid Users Guide v 1.0 2
Chapter 1 Getting Started This chapter will walk you through the installation of your Serial ATA PCI Card. Make sure that you have the following items: One SATARaid PCI Controller Card One Internal Serial ATA Hard Drive cable Driver Disc This User Guide Addonics Technologies SATARaid Users Guide v 1.0 3
Chapter 2 Hardware Installation The SATARaid Controller fits into any available 32-bit PCI slot (Must be PCI 2.2 or 2.3 compliant). It also fits the 32-bit portion of a 64-bit PCI slot, on the system s motherboard (See figure below) 1.Remove the cover of your system. 2.Remove the inside slot cover of an available 32-bit PCI Slot On the motherboard. 3.Install the SATARaid Controller card into the open slot. 4.Secure the bracket to the system s frame. 5.Fasten the controller card bracket to the system case. 6.Cover the system s case. Hard Drive Installation Addonics Technologies SATARaid Users Guide v 1.0 4
The Addonics SATARaid PCI Controller Card supports up to TWO Serial ATA hard drives. 1. Install all of the hard drives into the hard drive bays of your system, including their power cables. 2. Attach one Serial ATA data cable to each hard drive. Then attach the Other ends of the cable to one of the Serial ATA ports on the SATARaid controller card. All of the connectors are keyed so they will only attach one way. NOTE: The Addonics SATARaid PCI Controller card is a Plug and Play (PnP) device. No changes are necessary in the Motherboard CMOS setup for resources or drive types in most applications. Chapter 3 Software Drivers Installation The following are driver installation procedure for the Windows Operating systems that support the Addonics SATARaid PCI Controller card. The SATARaid software drivers for Windows are included on the driver disc. Addonics Technologies SATARaid Users Guide v 1.0 5
New Windows XP and 2000 Installation 1. Start the Installation: Floppy Install: Boot the computer with the Windows XP installation diskettes. CD-ROM Install: Boot from the CD-ROM. Press F6 when the message Press F6 if you need to install third party SCSI or RAID driver appears. 2. When the Windows XP setup window is generated, press S to specify An additional device. 3. Insert the SATARaid driver disc into the CDROM drive and press enter. 4. Choose Addonics SATARaid Controller from the screen and press enter. 5. Press S to use the driver on the floppy disk and then press enter to continue with installation. 6. The Windows XP Setup screen will appear again saying Setup will load support for the following mass storage devices: The list will include Addonics SATARaid Controller. NOTE: If there are any additional devices to be installed, specify Them now. When all devices are specified, continue to the Next step. 7. From the Windows XP Setup screen, press the Enter. Setup will Now load all device files and then continue the Windows XP Installation. Existing Windows XP and 2000 Installation After installing the Addonics SATARaid card and rebooting your system, Addonics Technologies SATARaid Users Guide v 1.0 6
Windows XP setup will show a Found New Hardware dialog box. Under Windows XP, RAID Controller will be displayed. 1. Insert the Addonics SATARaid driver diskette into the A:\ drive. 2. Choose Install the software automatically and press the Enter key. 3. Choose Addonics SATARaid Image SATARaid Controller from the list that Appears on screen, and then press the Enter key. 4. If using a driver that has not been digitally signed by Microsoft, you will be asked if you want to continue the installation. Click Continue. 5. When the New Hardware Wizard has finished installing the SATARaid software, click Finish. Confirming Windows XP Driver Installation 1. Right click the My Computer icon and select Manage from the popup menu. 2. Click Device Manager in the menu tree. 3. Click the + in front of SCSI controllers. Addonics Technologies SATARaid Controller should appear. New Windows 98SE and Me Installation The following details the installation of the Addonics SATARaid drivers while Addonics Technologies SATARaid Users Guide v 1.0 7
Installing Windows ME. 1. Install the Addonics SATARaid controller card into your system. 2. Install Windows ME fully. 3. After installation, right click on My Computer and select Properties from the Popup menu. 4. In the System window, choose the Device Manager tab. 5. In the hierarchical display under Other Devices is a listing for PCI RAID Controller. Click PCI RAID Controller then click the Properties button. 6. In the Properties window, choose the Driver tab then choose Update Driver and click Next. 7. Choose Search for a better driver than the one your device is using Now (Recommended) then click next. 8. Choose Specify Location then type A:\Win98 ME in the text box. 9. Insert the Addonics SATARaid driver diskette into the A: drive. 10. Click the Next button. A message informing you that Win98 ME Addonics SATARaid Image Controller should appear. 11. Click next, then click Finish. 12. When asked if you want to restart your computer, click Yes. Immediately remove the diskette from drive A: Existing Windows 98SE and Me Installation The following section details the installation of Addonics SATARaid drivers on A System that has Windows ME already installed and running. Addonics Technologies SATARaid Users Guide v 1.0 8
1. After installing the Addonics SATARaid controller card and configuring The Hard drives, power up the system and boot. 2. The Add New Hardware Wizard will appear, informing you that it Has found A PCI Mass Storage Controller. 3. Click Next, and then from the generated list box, choose Specify the location of the driver (Advanced). 4. Click Next, and then from the generated choices, choose Specify a location. 5. Insert the Addonics SATARaid driver diskette in drive A: 6. Type A:\WIN98 ME in the text box that appears. 7. Click Next. A message informing you that Windows Me have found Win98 ME Addonics SATARaid Controller should appear. 8. Click Next, then click Finish. When asked if you want to restart your Computer, click Yes. Immediately remove the diskette from drive A: Confirming Driver Installation in Windows ME To confirm that the driver has been properly loaded in Me, perform the following steps: 1. Right click the My Computer icon and select Properties from the popup Menu. 2. Select the Device Manager tab. 3. Click the + in front of SCSI & RAID controllers. Win98 ME Addonics SATARaid Image Controller should appear Stripe (RAID 0) Maximizes performance and capacity through a process called striping. High performance arrays write portions of a single file across multiple drives. There is no fault tolerance. Addonics Technologies SATARaid Users Guide v 1.0 9
RAID Level 0 requires a minimum of 2 drives to implement Characteristics/Advantages RAID 0 implements a striped disk array, the data is broken down into blocks and each block is written to a separate disk drive I/O performance is greatly improved by spreading the I/O load across many channels and drives No parity calculation overhead is involved Very simple design Easy to implement Recommended Applications Video Production and Editing Image Editing Pre-Press Applications Any application requiring high bandwidth Mirror (RAID 1): Duplicates or mirrors the data on both drives. No data will be Lost if one of the drives fails. Addonics Technologies SATARaid Users Guide v 1.0 10
RAID Level 1 requires a minimum of 2 drives to implement Characteristics/Advantages One Write or two reads possible per mirrored pair Twice the Read transaction rate of single disks, same Write transaction rate as single disks Transfer rate per block is equal to that of a single disk Simplest RAID storage subsystem design Recommended Applications Accounting Payroll Financial Any application requiring very high availability Chapter 4: Troubleshooting Addonics Technologies SATARaid Users Guide v 1.0 11
Frequently Asked Questions This section lists frequently asked questions involving pre installation. Drive Issues, installation, and post installation. Q. Why does FDISK report a much lower drive capacity if a single drive exceeds 64GB? A. The version of FDISK.EXE that is included with Windows 98 and ME does not correctly report the capacity of drives that exceed 64GB. This is a cosmetic, not actual, limitation. Microsoft has an updated version of FDISK.EXE that corrects this problem. Go to http://support.microsoft.com for an updated version of FDISK.EXE and more information. Q. While booting Windows NT4.0, Windows 2000, or Windows XP during a floppy less install, why does the message Inaccessible Boot Device appear? A. You did not press the F6 key at the appropriate time. Reboot the system, and press the F6 key when the message Setup is inspecting your computer's hardware configuration appears in Windows NT4 or the message Press F6 if you need to install third party SCSI or RAID driver appears in Windows 2000 and XP. Q. While booting Windows NT 4.0, Windows 2000, or Windows XP during a CD ROM disk install, why does the message No Hard Drives Found appear? A. You did not press the F6 key at the appropriate time. Reboot the system, and press the F6 key when the message Setup is inspecting your computer's hardware configuration appears or the message Press F6 if you need to install third party SCSI or RAID driver appears in Windows 2000 and XP. Q. The Addonics SATARaid BIOS not appearing during boot. The SATARaid driver does not load. Data transfer rates are too slow. How can you resolve these problems? A. Move the Addonics SATARaid Controller card to a different PCI slot. Q. Can you build a RAID with the Addonics SATARaid Controllers? A. Yes. The Addonics SATARaid is a RAID 0/1 controller. Technical Support Addonics Technologies SATARaid Users Guide v 1.0 12
If you need assistance to get your unit functioning properly, please call Addonics Technical Support. Our technical staff will be happy to assist you, but they will need your help to do so. Calling the technical support staff without all the proper information can be both time consuming and frustrating. Here are some tips to help you out: (1) MODEL NUMBER Please have this number on hand. (2) SYSTEM INFORMATION Type of computer, peripherals, etc. (3) OPERATING SYSTEM What version of DOS/Windows (4) WHAT S THE TROUBLE? Give enough information About your problem so that we can recreate and diagnose it. FREE Software Drivers for all Addonics Technologies Products are available 24 hours per day at the World Wide Web Site: www.addonics.com. Contact Information Addonics Technologies 2466 Kruse Drive San Jose CA, 95131 Phone: 408-433-3899 Fax: 408-433-3898 Email: ATC@Addonics.com Internet: http://www.addonics.com TECHNICAL SUPPORT Phone: 408-433-3855 Hours: 8-5 PST Email: Techinfo@addonics.com Please use our on-line registration card for your Warranty registration. Our web site is www.addonics.com Addonics Technologies SATARaid Users Guide v 1.0 13