A+ Guide to Software: Managing, Maintaining, and Troubleshooting, 5e Chapter 8 Networking Essentials
Objectives Learn about the protocols and standards Windows uses for networking Learn how to connect a computer to a network Learn about troubleshooting tools and tips for network connections A+ Guide to Software 2
Windows on a Network Client/server applications Two computers and two applications involved Communication occurs three levels Hardware, operating system, application Dependent on one computer addressing the other Figure 8-1 A Web browser (client software) requests a Web page from a Web server (server software); the Web server returns the requested data to the client Courtesy: Course Technology/Cengage Learning A+ Guide to Software 3
Layers of Network Communication Level 1: Hardware level Root level of communication Wireless or network cables Phone lines or TV cable lines Includes the network adapter and MAC address Communication protocols used A+ Guide to Software 4
Figure 8-2 Network communication happens in layers Courtesy: Course Technology/Cengage Learning A+ Guide to Software 5
Layers of Network Communication (cont d.) Level 2: Operating system level Manages communication between itself and another computer using TCP/IP Uses IP addressing Figure 8-4 Computers on the same LAN use MAC addresses to communicate, but computers on different LANs use IP addresses to communicate over the Internet Courtesy: Course Technology/Cengage Learning A+ Guide to Software 6
Layers of Network Communication (cont d.) Level 3: Application level Client communicates with another Internet application Port number Uniquely identifies computer application Socket IP address followed by a colon and port number E-mail example: 36.60.30.5:25 Web server example: 136.60.30.5:80 A+ Guide to Software 7
Table 8-1 Common TCP/IP port assignments for client/server applications A+ Guide to Software 8
Understanding IP Addresses and How They Are Used IP address: 32 bits long, made up of 4 bytes, each 8 bits long Four decimal numbers separated by periods 190.180.40.120 Largest possible 8-bit number 11111111 (255 decimal) Largest possible decimal IP address 255.255.255.255 11111111.11111111.11111111.11111111 binary Octet: each of the four decimal numbers 0 to 255, 4.3 billion potential IP addresses A+ Guide to Software 9
Understanding IP Addresses and How They Are Used (cont d.) IP address identifies network and host Classes are based on the number of possible IP addresses in each network within each class Table 8-2 Classes of IP addresses A+ Guide to Software 10
Understanding IP Addresses and How They Are Used (cont d.) Class D addresses: octets 224 through 239 Multicasting Class E addresses: octets 240 through 254 Research Figure 8-7 The network portion and host portion for each class of IP addresses Courtesy: Course Technology/Cengage Learning A+ Guide to Software 11
Understanding IP Addresses and How They Are Used (cont d.) Subnet masks Group of ones followed by a group of zeros Classful subnet masks: all ones, all zeros in an octet Classless subnet mask: mix of zeros and ones Table 8-3 Default subnet masks for classes of IP addresses A+ Guide to Software 12
Understanding IP Addresses and How They Are Used (cont d.) Public IP addresses: available to the Internet Private IP addresses: used on private intranets Use router with NAT redirection for Internet access IEEE recommendations 10.0.0.0 through 10.255.255.255 172.16.0.0 through 172.31.255.255 192.168.0.0 through 192.168.255.255 Table 8-4 Reserved IP addresses A+ Guide to Software 13
Understanding IP Addresses and How They Are Used (cont d.) Dynamic IP address Assigned for current connection only (lease) Managed by DHCP server DHCP client: workstations working with DHCP server DHCP software resides client and server Configuring a DHCP server IP address ranges available for clients Automatic Private IP Address (APIPA) service Used if attempt fails Address range 169.254.x.y A+ Guide to Software 14
Figure 8-10 A DHCP server has a range of IP addresses it can assign to clients on the network. Courtesy: Course Technology/Cengage Learning A+ Guide to Software 15
Character-based Names Identify Computers and Networks Character-based names: substitute for IP addresses Host name: name of a computer NetBIOS name: 15 character name used on legacy system Workgroup name: identifies a workgroup Domain name: identifies a network Fully qualified domain name (FQDN): identifies computer and network to which it belongs Uses name resolution DNS server finds IP address when FDQN known Windows uses a host file A+ Guide to Software 16
TCP/IP Protocol Layers Figure 8-13 How software, protocols, and technology on a TCP/IP network relate to each other. Courtesy: Course Technology/Cengage Learning A+ Guide to Software 17
TCP/IP Protocol Layers (cont d.) HTTP (Hypertext Transfer Protocol) HTTPS (HTTP secure) protocol Encrypts and decrypts data before sent and processed FTP (File Transfer Protocol) Transfer files between two computers SMTP (Simple Mail Transfer Protocol) Used to send e-mail message SMTP AUTH (SMTP Authentication) POP and IMAP Delivery of email message A+ Guide to Software 18
TCP/IP Protocol Layers (cont d.) Telnet Remotely control a computer TCP (Transmission Control Protocol) Connection-oriented protocol Used by Web browsers and e-mail UDP (User Datagram Protocol) Connectionless protocol (best-effort) Used for broadcasting and streaming video TCP uses IP to establish client/server session Uses a series of acknowledgements A+ Guide to Software 19
PING, IPCONFIG, and TELNET Ping (Packet InterNet Groper) command Tests connectivity by sending echo request to a remote computer Ipconfig command Displays TCP/IP configuration information and refreshes the IP address Telnet Allows user connection to a remote computer Remote Assistance and Remote Desktop Becoming more popular than Telnet A+ Guide to Software 20
PING, IPCONFIG, and TELNET Telnet Tips Client/server application (cont d.) User account must belong to TelnetClients group Application must be running on remote computer Telnet client and server applications installed on Windows XP by default (not on Vista) Telnet disadvantage: lack of security Better protocol: Secure Shell (SSH) Supported by Windows Requires third-party SSH applications A+ Guide to Software 21
Virtual Private Networks Secures private data traveling over a public network Encrypts data packets Managed by client/server software VPN security User accounts and passwords required for connection One of four tunneling protocols used Point-to-Point Tunneling Protocol (PPTP) Layer Two Tunneling Protocol (L2TP) SSL (Secure Sockets Layer) IPsec (IP security) A+ Guide to Software 22
How to Connect a Computer to a Network Connecting a computer to a network Quick and easy in most situations Topics covered Connecting using wired and wireless connections Fixing connection problems A+ Guide to Software 23
Steps Connect to a Network Using an Ethernet Connection Install network adapter Connect network cable to Ethernet RJ-45 port and network port (wall jack, router, switch) Verify lights Windows assumes dynamic IP addressing Automatically configures the network connection Check in Network places folder Verify Internet connectivity A+ Guide to Software 24
Connect to a Network Using an Ethernet Connection (cont d.) Troubleshooting Verify Device Manager recognizes adapter without errors Verify network is listed in Start menu Connect to a network Network and Sharing Center window (Vista) Network Connections window (XP) Vista: click Diagnose why Windows can t find any networks XP: repair connection using Local Area Connection icon A+ Guide to Software 25
Connect to a Network Using an Ethernet Connection (cont d.) Static IP addressing information: Computer IP address Subnet mask Group of four dotted decimal numbers Default gateway Device allowing computer on one network to communicate with computer on another network IP addresses of one or more DNS servers Verify TCP/IP settings A+ Guide to Software 26
Connect to a Network Using a Wireless Wireless networks types Connection Public, unsecured hotspots or private, secured hotspots Public wireless hotspot connection steps Install wireless adapter Embedded wireless: turn on wireless device Connect to network Save network if comfortable with Vista configuration Verify firewall settings and check for errors Test the connection and be aware of rogue hotspots A+ Guide to Software 27
Connect to a Network Using a Wireless Connection (cont d.) Private wireless connection steps Provide information proving right to use the network Enter encryption key Enter SSID name if necessary Check for MAC address filtering Provide MAC address if necessary MAC address is found on the adapter, in documentation, or though Ipconfig command A+ Guide to Software 28
Connect to a Network Using a Wireless Connection (cont d.) Windows XP: connect to public or private hot spot Within Network Connections window Right-click the Wireless Network Connection icon Select View Available Wireless Networks Select an unsecured network and click Connect Enter the key the resulting dialog box Troubleshoot within Wireless Network Connection Properties dialog box Click the Wireless Networks tab and Click Add Enter SSID, ensure Network Authentication set to Open and Data encryption set to Disabled, and click OK A+ Guide to Software 29
Summary A network is a system interconnecting two or more PCs Basic network types PAN, LAN, Wireless LAN, MAN, or WAN There are many broadband technologies Cable and DSL popular Major issue for wireless networks is security Types of hardware Adapters, routers, hubs, switches A+ Guide to Software 30
Summary (cont d.) Three layers of communication Hardware, operating system, application An IP address is a 32-bit address identifying network node TCP/IP protocol suite uses protocols at the application level Connecting to a wired network Connecting to a wireless networks Public, unsecured hotspots or private, secured hotspots A+ Guide to Software 31