Vendor: CompTIA Exam Code: 220-902 Exam Name: CompTIA A+ Certification Exam (902) Version: Demo
DEMO QUESTION 1 Which of the following best practices is used to fix a zero-day vulnerability on Linux? A. Scheduled backup B. Scheduled disk maintenance C. Patch management D. Antivirus update Correct Answer: C QUESTION 2 How would a technician install Windows OS on a MAC OS computer without using third- party software? A. Terminal B. Boot Disk C. Disk Utility D. Boot Camp Correct Answer: D QUESTION 3 A user tries to connect to the Internet using a dial-up modem and receives a "No dial tone detected" message. Which of the following is the FIRST thing the technician should check to troubleshoot the issue? A. Check if the cable is connected on the modem's phone RJ-45 port. B. Check if the cable is connected on the modem's line RJ-11 port. C. Check if the cable is connected on the modem's line RJ-45 port. D. Check if the cable is connected on the modem's phone RJ-11 port. Correct Answer: B QUESTION 4 When the computer is turned on it emits a series of beeps and does not POST. This can be caused by a bad: A. CMOS battery. B. video card. C. IDE cable. D. floppy cable. Correct Answer: B QUESTION 5 On a corporate network, which of the following features would be used to redirect network traffic for filtering or monitoring? A. Content Advisor B. Proxy Settings
C. Network Drive Mapping D. Local Security Policy Correct Answer: B QUESTION 6 A technician is tasked with installing Windows on numerous network PCs. Which of the following is the QUICKEST method for getting a standard configuration to the PCs? A. Prebuilt image using PXE B. Single solid state/flash drive with answer file C. Hot swappable image drive D. Internal hard drive partition with the image Correct Answer: A QUESTION 7 Ann, an end user, receives a call from someone claiming to be from the help desk and asking for her username and password to prevent her email box from being deleted immediately. Which of the following BEST describes this type of attack? A. Shoulder surfing B. Man-in-the-middle C. Social engineering D. Ransomware Correct Answer: C QUESTION 8 A user, Ann, reports that she suspects her workstation has malware. Joe, the technician, confirms malware exists and starts the process of removing the malware. Which of the following is the FIRST step he should take in removing the malware? A. Disable antivirus B. Disable system restore C. Enable hard drive encryption D. Format the hard drive Correct Answer: B QUESTION 9 Ann, a home user, brings a Windows XP PC in for repair and reports that several disk read errors are occurring. She has run check disk and errors have been reported several times. Which of the following should a technician recommend? (Select TWO). A. Increase the amount of RAM to improve disk checks B. Backup all data on the drive C. Upgrade to a home server D. Purchase a new hard drive E. Change the drive configuration to RAID 0
F. Upgrade to Windows 7 Professional Correct Answer: BD QUESTION 10 A network administrator notices a new WiFi connection has appeared as a wireless network choice and is always at the top of the list. As a result, users are constantly trying to connect to the wrong network. Which of the following should the administrator do to correct this issue? A. Adjust the wireless router antennas to 90 degrees clockwise from the current position. B. Ask the new wireless network owner to adjust the radio power level so it is listed below the company's network. C. Set all of the WiFi users' wireless profiles to automatically connect to the company network. D. Change the company's channel to a lower number than the new network's channel. Correct Answer: C QUESTION 11 A technician is using a domain account to access files located on a server at the path \\computername\c$. The technician receives an "Access denied" error message. Which of the following is MOST likely the cause of the error? A. The server is no longer accepting connections since reaching its limit of open shares. B. The password is incorrect, requiring the user to reset it before authentication will proceed. C. The username should be prefixed by the domain, followed by a backslash (e.g., domain\username). D. The account does not have local administrative permissions to access the server share. Correct Answer: D QUESTION 12 A technician is trying to install Windows on a computer. The install process reports there are no storage devices available, but the BIOS shows a hard drive is installed. Which of the following does the technician need to do? A. Create a primary partition B. Use NTFS C. Enable PXE D. Install third-party drivers Correct Answer: D QUESTION 13 A networked PC has started to display adware pop-ups when the user opens the browser. Which of the following best practices should the technician employ FIRST when responding to the problem? A. Disable System Restore B. Schedule scans and run updates in safe mode C. Quarantine the system D. Create a System Restore point Correct Answer: C
QUESTION 14 A user has plugged in a mobile phone to a PC and received a message that the driver was not successfully installed. Which of the following system tools should be used to troubleshoot this error? A. Device Manager B. Component Services C. Windows Memory Diagnostics D. Data Sources Correct Answer: A QUESTION 15 Which of the following is a risk of implementing a BYOD policy? A. Introducing malware onto the network B. DHCP may fail due to incompatibility C. Different encryption technology D. Higher risk of phishing attacks Correct Answer: A QUESTION 16 A user updates the video driver on the computer and it requests a restart after installation. The computer never gets past the loading Windows page without rebooting. Which of the following should the technician use to resolve this issue without losing any vital files or programs? A. Emergency Repair Disk B. Restore from OEM image C. System Recovery D. Restore from backup Correct Answer: C QUESTION 17 An administrator must upgrade multiple workstations with a new image being deployed using Windows Deployment Services. Which of the following client-side boot methods initiates the deployment of the new image? A. USB flash drive B. CD-ROM C. PXE D. GRUB Correct Answer: C QUESTION 18 Ann, a technician, is trying to recover some files for a user from a damaged laptop. Since the Windows installation has been corrupted and does not boot, Ann plugs the drive into a bench system to attempt a
recovery. After trying to access the drive on the bench computer, the following message is displayed. "Access Denied. Please Enter Encryption Password." Which of the following is the reason that this error is displayed? A. The hard drive is experiencing S.M.A.R.T. failure errors B. The TPM security chip inside the bench system is not enabled C. The BIOS of the bench system is out of date D. BitLocker is being used Correct Answer: D QUESTION 19 A user's CRT display is not displaying colors correctly. Turning the display to the right or left sometimes temporarily corrects the problem. Which of the following should the technician check? A. The video card display driver B. The CRT power cable C. The video cable D. The CRT On Screen Display (OSD) Correct Answer: C QUESTION 20 A user wants to configure a smartphone to save all attachments from an Outlook.com email to a cloudbased service. Which of the following would be BEST to use to accomplish this? A. Google Drive B. icloud C. One Drive D. FTP Correct Answer: C QUESTION 21 DRAG DROP A technician has verified that Joe, a user, has a malware infection on his desktop. Drag and drop the following malware remediation techniques in the correct order Joe should follow to alleviate this issue. Select and Place:
Correct Answer:
/Reference: QUESTION 22 You have been tasked with setting up a new executive's laptop on his home network. After an investigation, you find that his home network is wired and has the following settings: IP range is 10.10.10.0 Netmask is 255.255.255.0 Default gateway is 10.10.10.1 Additionally, the router's address is used as the primary DNS server and WINS is not in use. Please configure the laptop with an IP address of 10.10.10.15, ensuring that the laptop will still work when plugged into the switch at the office, which is configured for DHCP. Do not make any other unnecessary configurations to the laptop. Instructions: Keyboard shortcuts are not available. When you have completed the simulation, please select the done button to submit your answer.
Correct Answer: Check the answer in explanation. /Reference: Right click in Local Area Network and double click on the IPv4 settings:
Choose Alternate Configuration Tab and enter as follows:
QUESTION 23 A Windows 7 machine appears to have a failure. Every time it is rebooted, the message "BOOTMGR is missing" appears. You have previously inserted a Windows 7 installation DVD into the DVD-ROM. Please repair this failure without overwriting the customers' local user profiles. Instructions: Launch the simulation to repair the failure Type Help in command line to show list of available commands When you have completed the simulation, please select the done button.
Correct Answer: Check the answer in explanation. /Reference: 1. Boot using Windows 7 DVD:
2. Select Repair your computer 3. Select recovery tools 4. Chose command prompt
5. Use the command bootrec/fixboot QUESTION 24 DRAG DROP
Drag and drop the following Windows 7 versions in order according to their feature-sets, from MOST to LEAST. Select and Place: Correct Answer:
/Reference: QUESTION 25 Two components of Genericwafe2.0 are causing performance issues on a Windows 7 PC One Genencware2.0 component is currently not responding and needs to be disabled upon reboot. To prevent further performance issues ensure both components are no longer running upon reboot without making any other changes to the current system or without deleting registry keys or shortcuts. Instructions: When you have completed the simulation, please select the done button to submit your answer. Correct Answer: Check the answer in explanation. /Reference: Please check the below images for detailed steps to do:
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