Roof and Siding Permit Issuance Log in to www.vbgov.com/buildingpermits. Select Permits. Once you have read the General Disclaimer, check the I have read and accepted box and then click the Continue Application button. If this box is not checked an error message will display at the top of the page saying that the box must be checked in order to continue the application. Page 1 of 27
Click on the drop-down arrow for Licenses. This drop-down contains the contractor s state registration number, there should only be one unless the contractor has multiple state registration numbers. After selecting the contractor s name, other information will display regarding the contractor. If you are not a contractor, then select None Applicable. If nothing is selected you will get an error, a triangle with an exclamation point. You should see yours there, so click on it and then click the Continue Application button. Select the option for Building Roof and or Siding and then click the Continue Application button. Page 2 of 27
Step 1 is the General Information. It consists of the Detail Information, Address, Parcel, and Owner sections. Detail Information Pertinent information should be entered here. For instance, if there is not an address, a description of the property should be entered here, i.e. SW corner of Virginia Beach Blvd and Birdneck Rd. Page 3 of 27
Address Street No: *Red asterisk designates this is Required enter only the address number i.e. 925 Click the Search Button located at the bottom of the Address section and a screen will return with all addresses that have 925 as the number select the applicable address and this will auto-populate all of the Address Information, Parcel Information, and Owner Information Direction: if applicable select from dropdown Street Name: *Red asterisk designates this is required enter either a partial street name i.e. RU Click the Search Button located at the bottom of the Address section and a screen will return with all addresses that have RU as the street name select the applicable street name and this will auto-populate all of the Address Information, Parcel Information, Owner Information or enter the full street name i.e. RUDEE Select the Search Button located at the bottom of the Address section and a screen will return with all addresses located on RUDEE select the applicable street name and this will auto-populate all of the Address Information, Parcel Information, Owner Information Street Type: select from dropdown but not required this will auto-populate when selecting either Street No. or Street Name Unit # (Start): if applicable enter the unit # this will auto-populate when selecting either Street No. or Street Name Unit # (End): if applicable enter unit # if only one unit enter the same Unit # (Start) City: Will auto-populate State: Will auto-populate Zip: Will auto-populate The Search button is used for searching and the Clear button is used to clear all fields populated in the Address section. Page 4 of 27
Parcel GPIN: *Red asterisk designates this is required enter either a partial GPIN i.e. 2417 Select the Search Button located at the bottom of the Parcel section and a screen will return with all GPINs that have 2417 select the applicable GPIN and this will autopopulate all of the Address Information, Parcel Information, Owner Information or enter the full GPIN i.e. 24179069490000 Select the Search Button located at the bottom of the GPIN section and this will auto-populate all of the Address Information, Parcel Information, Owner Information Lot: If available, auto-populated Block: If available, auto-populated Plat Instrument Nbr: If available, auto-populated Council District Name: If available, auto-populated Legal Description: If available, auto-populated Improved Value: If available, auto-populated The Search button is used for searching and the Clear button is used to clear all fields populated in the Address section. Page 5 of 27
Owner Owner Name enter either a partial owner name i.e. CA Select the Search Button located at the bottom of the Owner section and a screen will return with all owners that have CA as the owner name select the applicable owner name and this will auto-populate only the Owner Information or enter the full street name i.e. CABERO Select the Search Button located at the bottom of the Owner section and a screen will return with all owners whose names are CABERO select the applicable owner name and this will only autopopulate the Owner Information Address Line 1: If only entering Address i.e. 13 RUDEE Select the Search Button and the screen will return with the owner(s) name Select the applicable owner name this will only auto-populate the Owner Information Address Line 2: If applicable this will auto-populate City: Will auto-populate State: Will auto-populate Zip: Will auto-populate The Search button is used for searching and the Clear button is used to clear all fields populated in the Address section. Once these sections have been completed, click the Continue Application button. Page 6 of 27
You will be taken to the General Information > Contact Information screen. Here you will enter the Applicant and you can edit the Licensed Professional if you want. Click the Select from Account button. Select the appropriate entry for the Applicant. In this example I will select the Contractor and then click the Continue button. Page 7 of 27
The Applicant has been filled in. Now click the Continue Application button. Now we come to Step 2 which is Application Information. It consists of the Additional Information and Structure Information sections. Additional Information Job Value ($) the contract value of the work being performed Number of Units this should be 1 Number of Buildings this should be 1 Page 8 of 27
Structure Information Roof and Siding Type select applicable from dropdown Permit Class select from dropdown applicable either Commercial or Residential Civil (CBPA) leave this unchecked the office will populate if it is applicable EIFS if application is for siding and is an Exterior Insulating Finishing System then check this box EIFS Date enter the date of EIFS Asbestos if applicable check this box *If this is a commercial building and it was built before 1985, an asbestos letter will be required before the permit can be issued. Please scan the asbestos letter into the Attachments. Additional Information any additional information to explain what work is being performed Once the Applicant Information is complete, click the Continue Application button. Page 9 of 27
The screen will now display Step 3: Attachments>Attachments. If you have documents you want to attach to the permit, click the Add button. You will then see the File Upload screen. Again, please click on Add. A Windows Explorer window will open so you can go and find the document you wish to attach. Highlight the document and then click Open. Page 10 of 27
You will then be taken back to the File Upload screen. If you do not have more to add, click Continue. You need to use the drop-down for the Type to select the type of document you are saving. Once you have selected the type of document you can enter some text in the Description box to explain about the document if necessary; i.e. EIFS Checklist. Once done, click the Save button. You also have the option to add another document or remove them. Page 11 of 27
You will see a green box letting you know the attachment/upload was successful. Now click the Continue Application button. The screen will now display Step 4: Review. From this point you can edit any section. If you are satisfied with everything, click the Continue Application button. Page 12 of 27
You will see a screen with a green box letting you know that your application has successfully been submitted. You will be assigned a permit number. Even though there is a Print/View button, you cannot print the application at this time. At this point you can select the Search Applications option. You will see your new permit. Next, the permit application will be reviewed by Permits & Inspections personnel. If everything is ok, they will assess the fees. Once they have done that, an automatic email (similar to the one below) will be sent to the Applicant s email address informing them that fees may be paid. Page 13 of 27
At this point if you refresh your Search Applications screen you will notice a Pay Fees Due message in the Action column for the permit you just entered. Click on the Pay Fees Due link. You need to review the fees. If they are correct, click the Check Out button. *If there is any question about the fees, please call our office before the fee is paid. Page 14 of 27
You will then see your shopping cart. If you have other permits to do click the Continue Shopping button. If you are done, click the Checkout button. This is the Official Payment Corporation (OPC) screen which is the City s third party vendor for use of Credit Cards please note that there is a Convenience Fee that is charged by a graduating scale depending on the amount of the Permit Fee this money does not go to the City of Virginia Beach you will need to either Decline or Accept the Official Payments Terms and Conditions if you Decline then it will end the session if you Accept it will move to the next screen. Page 15 of 27
This is Summary screen of your account information. Your email address is required as well as reentering your email address (this should auto-populate with the email address when you signed up for your account or you may change it). Additionally, you need to select what type of credit card you would like to pay the transaction, enter the credit card number (NO DASHES) and select the expiration month and year and click the Continue button. Page 16 of 27
You will then see a verification page. If everything looks correct, click the Submit button. Page 17 of 27
You will then see a screen saying it is processing for a few seconds. It will then be followed by the screen below letting you know your payment has been completed successfully. Please note this is the only chance you will get to print out your receipt. Click on the Print Confirmation icon in the upper right of the screen. You cannot print a receipt at the Permits and Inspections website. So at this point, print the receipt, you may need it in the future. Page 18 of 27
Once you click on the Print Confirmation icon you will get a screen that is printer friendly. Print it and then click the Back button. Page 19 of 27
You will be taken back to the Print Confirmation screen. Click the Continue button. You will be taken back to the Permits & Inspection website. Again, even though there is a Print/View button, you permit application will not print. Page 20 of 27
You will also receive an email from Official Payments with your confirmation number. It will look similar to the one below. Page 21 of 27
At this point we need to wait for the Permits and Inspection Office Staff to review the permit and Issue it. So at this point you can log out and wait. Click on My Records. You should see permit in the list. For instance the one we just did is 2017-BDRS-01952. Notice the Status is Pending. Once the staff has finished reviewing it they will issue it. That will change the Status to Active at which point you can schedule Inspections. Page 22 of 27
Once it has become Active you can click on the permit number. You can now print out your application by clicking on the Print/View button under the More Details section. Page 23 of 27
You can print or save this. If you want to see more information about the permit, click on the More Details caret. Page 24 of 27
Open up the section you want to see by clicking on the + in front of the name. In this instance I will open them all up for view. Page 25 of 27
If you want to see even more info. Hover over Record Info at the top. You will then see a dropdown menu appear. You can select anyone of these options to view. For this example, I will click Processing Status. You can open this up further by clicking on the carets to the left of the Process names. The green checks mean these Processes have been completed. The hourglass means it is In Process. Page 26 of 27
Here we can see Intake and Issuance have been completed. We can see that Inspection is In Process. Page 27 of 27