Achieving Sustainable Development Goals through Digital Governance: The Bangladesh Experience

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Achieving Sustainable Development Goals through Digital Governance: The Bangladesh Experience Presented By Dr. Md Humayun Kabir, Joint Secretary Md Shahriar Kader Siddiky, Joint Secretary Dr. Mohammed Ziaul Haque, Deputy Secretary Ministry of Public Administration Government of Bangladesh

Let us together create a world that can eradicate poverty, hunger, war and human sufferings and achieve global peace and security for the well being of humanity Bangabandhu Sheikh Mujibur Rahman, 29 th UN General Assembly, 1974 The Agenda 2030 is our collective journey to transform the world. 70 th UN General Assembly, 2015 - Hona ble Prime Minister, Sheikh Hasina, 70 th UN General Assembly, 2015

Sustainable Development Goals Putting Citizens First 3

SDGs: Strategies & Initiatives Putting Citizens First Policy Support Long Term Planning Priority based Implementation planning Implementation Planning set by Ministries according to their targets Annual Planning Include SDG targets in the Annual Performance Agreement (APA) 4

Putting Citizens First Availability of data out of 232 indicators of SDGs Availability of data out of 232 indicators 120 47.4% 50.0% 45.0% 100 40.0% 80 35.0% 30.0% 27.6% 60 25.0% 25.0% 20.0% 40 15.0% 20 10.0% 5.0% 0 64 58 110 Readily Available Partially Available Not Available Number Percent 0.0% 5

SID MoEF MoHFW ERD FD LGD MoDMR MoHA MoA FID MoE MoFL MoPME MoC MoFA MoWR GED LPAD PMO MoST MoLE PTD PD MoEWOE MoHPW MoL MoWCA RTHD MoS MoD MoSW MoF EMRD MoR MoCAT MoCA IRD MoCHTA MoYS MoP IMED MoPA LJD Institutional Preparedness: Ministries/Divisions responsible for data generation of SDGs 120 indicators Putting Citizens First 105 100 80 60 40 42 34 28 20 20 18 14 11 10 9 9 8 8 7 7 5 5 5 5 4 4 4 4 4 4 3 3 3 3 3 2 2 2 2 2 2 2 2 1 1 1 1 1 0 6

Digital Governance: Establishment of Union Digital Centers (UDCs) Established in November 11, 2009. Initially it was known as UISC. Located at each Union Parishad (UP). In every UDC, there are two entrepreneurs (male-female ratio is 50:50). Training facilities and equipment like computer, web cam and projector have been given to UDCs. To provide government and non-government services to the doorsteps of poor and marginalized people at union level. 7

Services provided by UDCs Birth Registration Health Information Agricultural Information Market Information Information about law enforcing agencies Information about admission test in all levels (school, college, university etc.) Information related to public examinations Weather forecasting /Natural disaster information Social safety network-vgd, VGF, Kabikha, Kabita etc. information Land related information- registration, mutation, record, survey etc. Family planning Information Mobile Banking service Employment & Job Information Voter ID card & election related various information Information related to all sorts of development activities taken in local & central level Computer compose, printing, scanning & laminating Photocopier service Internet Browsing & E-mail Service connectivity with information super high way Video conferencing Mobile Telephone Service Tax related information- E Tin registration, income tax, VAT, excise duty etc. Business & recreation information Various types of government forms download All other information related to government Services. 8

Impact of Digital Centers 237 million services provided 4 million+ citizen using mobile banking 75 million birth registration completed US$ 8.3 million earned by entrepreneurs 2212 Agent Banking & mobile financial services in 2500 UDCs 57K Citizen Opened Bank Account 9

Underserved communities have better and simplified access to public services Services Received by Beneficiaries Earnings by the entrepreneurs 68 66 64 62 60 58 56 54 52 50 2015 2016 2017 56.6M 62.2 M 66.3M 2017 2016 2015 US$ 6.92M US$8.3M US$ 5.44 M 0 5 10 10

Underserved communities have better and simplified access to public services Health service Financial Inclusion Education 70 TCV Studies Agricultural service Assisted Rural e-commerce Local Govt. Private & Public services from Digital Centre Livestock Land service Saved in 2016 Projection for 2023 996.79 M Man days 7.56 B Man days US$ 1.51 B 394.42 M visit US$ 11.51 B 2.99 B visit

Alignment with Development Goals and Targets 7 th Five Year Plan 12.3.5 ICT for greater Sustainable Development Goals transparency, good governance and service delivery 12.3.6 Pro- Citizen civil service 12.4.1 Strengthening the enabling environment through ICT infrastructure and service capacities

Digital Governance: A Tripartite Partnership Government provides digital devices (computer, scanner, projector etc.), training UDC 5 Ps: People, Prosperity, Planet, Partnership & Peace Entrepreneurs invest: time, labour, skills Union Parishad (UP) ensures infrastructure, space

An Innovative way of service delivery: E-Porcha (Land ownership document) Delivery from UDCs Any rural citizen can apply for Porcha from nearby Union Digital Centre. Through applying online they can receive Porcha delivered to their home. A Citizen gets a receipt containing ID number after applying. They get a probable delivery date.

Providing free health service through municipal digital center Preserving medical records in a database. Patients are informed their next appointment date through SMS Free diagnostic service financed by municipality

SDG Goal 1: End poverty in all its forms everywhere SSN( Social Safety Net) Info Management System Adult allowance Widow allowance Physically handicapped allowance Lactating mother allowance War wounded freedom fighter allowance Program for orphanage Subsidy for fuel Primary students allowance Allowance for dropouts allowance handicapped student Training & assistance fund for garments worker Program for eradicating unemployment Funding for affected farmers Program for maternal health Program for community nutrition

SSN( Social Safety Net) Info Management System 17

Challenges in Achieving SDGs Five Primary Challenges: Data and information management system Capacity building for the implementation of the SDGs Reforming and integration in the policy framework relevant to the SDGs Institutional reforms Resource mobilization and management Secondary challenges: Integrating the private sector, NGOs and the civil society with the public sector efforts Citizen s awareness for the SDGs and inclusion of their efforts Localization of SDGs/ integrating the national efforts with the local efforts Inter ministerial co-ordination 18

Golden Bangladesh : Our Dream Putting Citizens First Golden Bangladesh Middle Income Country VISION 2021 উন নয়ন জ শন SDGs 2030 2041 DEVELOPED COUNTRY DEPENDS on our ability to translate the vision 2071 100 YEARS of INDEPENDENCE 2100 DELTA PLAN 19

Thanks Questions? 20