THE LHH THE LHH INTERVIEW Powered by Montage CENTER For New Users Using a webcam, you can record your responses to standard interview questions and assess your performance. Access 1. LOG IN to the Career Resource Center (CRN) at https://career.lhh.com. 2. CLICK on the Toolkit. 3. SELECT Interview Center under the Professional Development category. Create an Account 1. SELECT a practice interview question set. 2. REGISTER for an account on The LHH Interview Center: -ENTER your name and email address. -TYPE the verification code in text box. -CLICK the Register button. 3. RECEIVE an email with further instructions for creating your password. Create Password and Login 1. ENTER your email address. 2. CREATE and CONFIRM your password. 3. BEGIN your practice session. USERNAME, PASSWORD TIPS Your USERNAME for The LHH Interview Center is the same as your email address. Your PASSWORD must be a minimum of 7 characters and contain at least 1 special character (i.e. *!#$%^&?). Need additional assistance from LHH? EMAIL the LHH Support Desk at support@lhh.com. Page 1 of 6
For Returning Users Start a New Question Set Start a new question set or re-take a submitted interview: 1. GO to the CRN Interview Center landing page: https://career.lhh.com/portal/ page/videointerviewing.aspx 2. SELECT a new question set. 3. REGISTER for your new question set by entering: First/Last/Email and Code. 4. CLICK the Login link in the upper righthand corner. 5. LOG IN with your email address and password. USERNAME TIP Your USERNAME is the email address that you used to register. Return to a Practice Session Finish a practice session you already started or review a completed practice session: 1. GO to The LHH Interview Center: http://lhhinterviewcenter. montagetalent.com/login 2. LOG IN to your dashboard using the Interview Center username and password you created. 3. SELECT the practice session you wish to complete/review. Password Reset Reset your password. 1. GO to The LHH Interview Center: http://lhhinterviewcenter. montagetalent.com/login 2. CLICK Forgot Password link. An email containing a link will be sent to the address you provided. 3. CLICK this link to reset your password. You will receive a confirmation email. IMPORTANT: You must return to the CRN Interview Center Landing page each time you wish to begin a new practice question set. Need additional assistance from LHH? EMAIL the LHH Support Desk at support@lhh.com. Page 2 of 6
Using The LHH Interview Center Welcome/Getting Started Before you start recording, take time to familiarize yourself with the site and resources. 1. CLICK on Test My System link in the left navigation to confirm your system compatibility and to test your webcam. 2. CLICK on the Lee Hecht Harrison logo at the top left to return to The LHH Interview Center. 3. REVIEW the Welcome Video. 4. VIEW Tips and Best Practices. 2. Welcome Video 1. Test My System 3. Tips & Best Practices Important Navigation Elements to Know Question Set Header Link to Dashboard Support Instructions Finish Later and Logout Resources Process Navigation Bar Need additional assistance from LHH? EMAIL the LHH Support Desk at support@lhh.com. Page 3 of 6
Using The LHH Interview Center Begin Your Session STEP 1: Confirm Contact Information COMPLETE the required fields. CLICK Next to proceed to Step 2. STEP 2: Upload Documents (Optional feature) You are NOT required to upload your resume or any other documents for practice interview sessions. CLICK Next to proceed to Step 3. STEP 3: Record Introduction Introduce yourself as you would to a recruiter, hiring manager, or networking contact. CLICK Record to start your introduction. REVIEW and RE-RECORD this introductory video until you are satisfied with the results. CLICK Next to proceed to Step 4. RECORDING TIP USE the Notepad feature to prompt yourself. Notes are just for you, not stored, and not seen by anyone else. Need additional assistance from LHH? EMAIL the LHH Support Desk at support@lhh.com. Page 4 of 6
Using the LHH Interview Center STEP 4: Answer Selected Questions You are given 3 minutes to respond to each question, but try to keep your answers under 2 minutes for maximum impact. CLICK a question from the list. THINK about your answer. You don t have to answer right away. BEGIN recording your response. RE-RECORD your response until you are satisfied with the results. Remember, this is your practice session. CLICK SAVE. Answer Challenge Questions All questions in the Challenge Question Set are presented one at a time and require answers. You will have 30 seconds to read the question and consider your response before the recording begins. ANSWER each question immediately as you would in a real interview. There are no breaks between questions. CLICK Next to proceed to Step 5. IMPORTANT: You may NOT RE-RECORD your responses to the Challenge Practice Session. Need additional assistance from LHH? EMAIL the LHH Support Desk at support@lhh.com. Page 5 of 6
Using the LHH Interview Center STEP 5: Preview & Submit PREVIEW your final submission. MAKE changes by navigating back to the appropriate step until you are completely satisfied with the results. CLICK Submit when satisfied with your practice session. CLICK Continue on the screen titled Ready to submit? This will close out the interview set, and you won t be able to make any more changes. REVIEW email from The LHH Interview Center (InterviewCenter@ lhh.com) with a playback link to your completed session. SHARE the link of your recorded interview with a trusted colleague, friend, or family member for additional feedback. Re-Takes Want to try again? You have the opportunity to take each set one more time if you d like. RETURN to The LHH Interview Center landing page on the CRN. SCROLL down to the Re-Take section (Want to try again?) CLICK on the desired link to re-take take any question set. Need additional assistance from LHH? EMAIL the LHH Support Desk at support@lhh.com. Page 6 of 6