Vendor must indicate at what level its proposed solution will the College s requirements as delineated in the referenced sections of the RFP: 2.3 Solution Vision Requirement 2.3 Solution Vision CCAC will be placing the production (Hyper-V virtual machine) environment at the Office of College Services and a reduced disaster recovery virtual machine (Hyper-V) environment will reside at CCAC s South Campus in West Mifflin. CCAC will be implementing the Blackboard, Exchange, and Lync servers to be secure, scalable, and fault tolerant systems by distributing the work load to multiple servers. In addition, CCAC will be deploying Windows 2012 R2 Hyper-V clusters to virtualize the Application front-ends, backend servers, Microsoft 2012 SQL database backend servers, and other servers as needed; the virtual servers will possibly be a combination of Windows 2008 R2, Windows 2012, and/or Windows 2012 R2. CCAC intends to maximize high availability of services the ability to live migrate Hyper- V virtual machines between sites and servers so that the host servers at one site can be taken offline for maintenance out any interruption to the users. Furthermore, most of these servers will be using an F5 for proxy access to the front ends for end users. The SAN and server solutions offered must take this into consideration by providing an optional active mapping of LUNs between two SANs if two SANs are used. 3 rd 1 Page Company Name: Signed by: 1
Summary 3.1 Hardware Requirements Requirement 3.1.1 Chart One (Primary and Replica SANS) Primary and Replica SANs. Two (2) enterprise class SANs, one primary for Office of College Services and one replica for disaster recovery site. Chart One Option A (Primary & Replica SANS) Item 1: SANs [Two (2) SANs] Dimensions: Up to 4 U Primary and Secondary SANs physical space each should not exceed more than one rack total, if possible, when at full capacity. Capacity: 500 TB RAW Expandable to minimum one Petabyte Comprising of Drives: Minimum Primary: 100 TB consisting of either: 1.6 or 1.9 TB read-intensive SSD drives OR 2TB 15K SAS HDDs 100 TB consisting of: 600 GB SAS 15k HDDs 300 TB consisting of: 4 TB NL/SAS 7.2k Minimum Replica: 150 TB consisting of: 600 GB SAS 15k HDDs 350 TB consisting of: 4 TB NL/SAS 7.2k 2 Page Company Name: Signed by: 2
Requirement Chart One Option B (Optional Capacity) 350 TB RAW Expandable to minimum 512 TB Comprising of Drives: Minimum Primary: 50 TB consisting of either: 1.6 or 1.9 TB read-intensive SSD drives OR 2TB 15K SAS HDDs 50 TB consisting of: 600 GB SAS 15k HDDs 250 TB consisting of: 4 TB NL/SAS 7.2k Minimum Replica: 100 TB consisting of: 600 GB SAS 15k HDDs 250 TB consisting of: 4 TB NL/SAS 7.2k SAN Features: Redundant controllers 8 Gbps redundant Fibre Channel connections support for at least 24 servers Minimum 128 GB Cache per dual controller Automatic tiered storage by drive type - most frequently accessed data on fastest drives Thin provisioning Volume snapshotting Volume replication between 2 or more SANs 3 Page Company Name: Signed by: 3
Requirement Minimum of 500 MB/sec sustained throughput and a minimum of 10K IOPS/sec Support for Windows 2008 R2 Enterprise, Windows Server 2012 R2 (all versions) Support for Fibre Channel NPIV All hard drives must be hot swappable Solution must provide active mapping of LUNs from two or more SANs Solution must provide software and/or hardware to help storage administrators to pool and centrally manage disk arrays in a storage-area network to improve application storage utilization, monitor systems performance and collect usage statistics Solution must provide system management software to manage, monitor and change system settings out downtime Solution must provide non-destructive online volume growth and reduction. Solution must support storage and throughput expansion via additional disk enclosures. Compatibility: Must be compatible Windows 2012 R2 Hyper-V failover clustered servers Redundancy: Redundant Power Supplies 4 Page Company Name: Signed by: 4
Summary 3.1.2 Requirement Chart Two (Production and Disaster Recovery Servers) Our refresh and upgrade cycle consists of a total of thirty (30) host servers for our front ends and other mission critical services hosted on physical servers and Hyper-V s. This includes Blackboard, Microsoft Exchange, Microsoft Lync, Panopto Lecture Capture, SCCM, WSUS, and other services as deemed supported and necessary. Six of these servers will be hosted at a remote Location as warm servers at a diminished capacity in case of disaster running Microsoft Exchange, Lync, and Blackboard Services. Item 2 * Servers [Thirty (30) Servers] Dimensions: 2U-4U Sockets: 4 sockets CPU Architecture: Four (4) Intel Xeon E5-2600 v3 Series or greater # Cores per CPU: 12 cores or greater Minimum Frequency: 2.3Ghz Optional CPU Architecture: Two (2) Intel Xeon E5-2600 v3 Series or greater # Cores per CPU: 12 cores or greater 5 Page Company Name: Signed by: 5
Requirement Minimum Frequency: 2.3Ghz Memory: Sixteen (16) 16GB RDIMM, 2133 MT/s Total 256GB ram optimized for performance Optional Memory : Twenty-Four (24) 16GB RDIMM, 2133 MT/s Total 384GB ram optimized for performance Optional Memory : Thirty Two (32) 16GB RDIMM, 2133 MT/s Total 512GB ram optimized for performance Raid Controller: Battery Backed RAID Controller 256MB Cache minimum. support Microsoft Storage Spaces. Drives: 6 10K SAS minimum (5 TB local usable) hot-plug One (1) DVD+/-RW drive Networking: Six (6) 10 GB NIC Ethernet copper ports Compliant IEEE 802.3an Support SR-IOV in a Microsoft Hyper-V environment Two (2) 10GB NIC Ports the following: 6 Page Company Name: Signed by: 6
Summary Requirement Compatible 802.3ae 10Gbps Ethernet over 50-micron multimode fiber via 850nm wavelength devices Use 50-micron multimode duplex fiber cable per interface Provide LC connector interface Support SR-IOV in a Microsoft Hyper-V environment Remote Management: One (1) Remote Management Interface Active Directory support and video playback. Embedded Hypervisor (Microsoft Windows Server 2012, Hyper-V) optional. Redundancy: Redundant hot-plug Power Supplies HBA Adapters: Two (2) 8GB FC Single Port Adapters support for Fibre Channel NPIV support Must be compatible SAN Switches and SAN Rails: Sliding rails cable management 3.1.3 Chart Three (SAN Switch and FC Cables) SAN Switches for Production, Replacement, and Disaster Recovery equipment Item 3* SAN Switches [for SAN and server connections as described above] 7 Page Company Name: Signed by: 7
Summary Dimensions: 1U or 2U Requirement 3.1.4 NPIV: NPIV support Ports: Twenty Four (24) 8GB Ports per switch Twelve (12) active and populated Ports per switch Cables: Fibre channel cables to connect SAN and servers to switches. Licensing and Activation: Each switch port must come a license and/or specify the pricing, if applicable, as a line item which shall be included in total price. This is to prepopulate all FC / SAN ports for future expansion. Redundancy: Redundant Power Supplies Chart Four (Production and Replacement Server Rack and Power) Rack and Power for Production Item 4* 42U Rack [Four (4) 42U Rack] 2 metered PDUs per rack for Production equipment Dimensions: 600mm wide x 1200mm deep 8 Page Company Name: Signed by: 8
Summary Summary Requirement Power (Per Rack): One (1) PDU for 120V/24A 5-20R outlets NEMA L5-30P input for single power supply devices Two metered (2) PDUs for 208V/30A C13 & C19 outlets L6-30P input 3.1.5 Chart Five (Disaster Recovery Rack and Power) Rack and Power for Disaster Recovery Item 5* 42U Rack [Two (2) 42U Rack] PDUs for Disaster Recovery equipment Dimensions: 600mm wide x 1200mm deep Power: One (1) PDU for 120V/24A 5-20R outlets NEMA L5-30P input for single power supply devices Two (2) PDUs for 208V/30A C13 & C19 outlets L6-30P input 3.1.6 Chart Six (Direct Attached Storage) Direct Attached Storage to extend disk storage of a server stated in chart 2 to provide Data Protection Management. Item 6* Four (4) Direct Attached Storage Enclosures drives, SAS cables, and RAID cards Dimensions: 9 Page Company Name: Signed by: 9
Summary 3.1.7 Requirement Up to 4U per DAS Drives: Twelve (12) 4TB 7.2K SAS drives per DAS Minimum 100 TB RAW Raid and SAS Cables: SAS Raid cards must support raid 0,1,5,6,10 and be compatible Dell PowerEdge R720 Appropriate SAS cables to connect Raid cards to DAS Redundancy: Redundant Power Supplies Redundant SAS paths Compatibility: Must be compatible the servers that are specified for Item #2. Chart Seven (Backup Solution and Miscellaneous Supplies) Item 7* Physical on-premise Backup Solution to efficiently provide daily backups of all data on above quoted storage and servers. Compatibility: Must be compatible the servers and Sans that are specified above. Support DPM. compatible Windows 2008 Server /r2, Windows 2012 Server /r2 compatible VM technology and Microsoft Hyper-V all versions. 10 Page Company Name: Signed by: 10
Summary Drives: Four LTO-6 SAS 6Gb Drives Minimum 48 slots Encryption: Each Drive must have an encryption license. Please itemize and specify cost on pricing page. Size: 4u Fast Recovery Optimized Storage Use High Availability Assurance Scalable Protection (Protect hundreds of VMs via agentless technology, active block mapping, compression and deduplication. Versatile Access (no extra cost for software and/or components) Virtual Standby Live Recovery Expandable LTO5 Tapes (for existing backups): Two Hundred (200) LTO5 tapes. Four (4) LTO cleaning cartridges. LTO6 Tapes (for this new library): Two Hundred (200) LTO6 tapes. Four (4) LTO cleaning cartridges. 3.1.8 Chart Eight (Professional Services) Professional Services for full installation and training on equipment purchased in this RFP. Professional Services for Rack installation and setup, full racking of servers, installation and mapping of SANs purchased, Servers racked and mapped to SANs, Direct Attached Storage, and Backup Solution fully installed 11 Page Company Name: Signed by: 11
and available. Training on all systems for at least four Engineers. Software: Microsoft Windows Software and VMs will be installed by CCAC. Servers and SANs should be ready to accommodate as a plug-n-play system. Racks, Sans, Servers and other hardware: Racked and assembled, Servers connected and configured to SANs proper mappings. Backup system installed and configured. All hardware functional plug-n-play. Training: Training on all system parts including SAN and Backup system operations and usage must be provided at least four engineers. Compatibility: All Racks, servers, Sans, and backup system hardware must be physically setup, wired (network wiring and connections provided by CCAC) and configured for optimal functionality as a whole system. Must be tested by vendor. Pricing Sheet: Please see Chart Eight Pricing sheet towards end of this document and itemize costs by systems and servers for these professional services. 12 Page Company Name: Signed by: 12
3.2 SAN Installation and Requirements Requirement 3.2.1 SAN Option A a. Describe the network ports available on this storage unit. Indicate the following: port protocols (Ethernet, FC, other), available port speeds, port quantity, and expansion or upgrade capacity. b. Describe the Storage Area Network (SAN) protocols (iscsi, FC, FoE, NFS, other) supported by your storage solution. Indicate supported versions of these protocols and any deviations your products may make from the public standards. c. For Fibre Channel and iscsi storage solutions, describe the available options for how multipathing can be handled on Windows and Linux clients. Indicate if you have your own software solution that would need to be installed on the client system and the capabilities of that software. d. Describe your storage solutions ability to take point in time snapshots of data. Indicate if the snapshot can be replicated to a remote storage unit. e. Describe your storage solution's ability to replicate data to an offsite unit used for disaster recovery (DR). f. Data in our environment will be divided into several categories: small data & Fast I/O, large data & slower I/O. Describe how your storage solution will be able to simultaneously provide a set of smaller and faster data volumes while at 13 Page Company Name: Signed by: 13
Requirement the same time be able to provide volumes that are larger and slower at a lower economical cost. g. Describe the minimum and maximum raw storage capacity of the proposed storage solution(s). Include the current market price for a minimally configured storage configuration. h. As our environment grows, we may need to expand our original storage requirements. Describe your solution's storage expandability options. Indicate the current market price per additional shelf unit configurations. Indicate the number, size, and speed of disks per shelf unit. Indicate if disks of different size and speed can be mixed out downgrading the disk(s). i. Describe how your storage solution will be fault tolerant against one or more hardware component failures. Indicate the types of hardware failures that must occur to result in data loss. Indicate what subcomponents are hot swappable. Indicate physical or logical configuration options that can be used to provide increased hardware fault availability. j. Describe the training that will be available for your storage solution. Indicate the price for additional training hours. k. Is onsite installation available? Indicate the price for onsite installation for thirty (30) servers connected to the SAN solution including configuration of active mapping of LUNs from SANs. 14 Page Company Name: Signed by: 14
Requirement l. What is the average and maximum product life cycle for the proposed storage solution? Indicate each product(s) planned end of life. Indicate the availability of replacement parts before and after a product(s) end of life. Indicate the availability of support before and after a product(s) end of life. 3.2.2 SAN Option B a. Is onsite installation available? Indicate the price for onsite installation for thirty (30) servers connected to the SAN solution including configuration of active mapping of LUNs from SANs. 3.3 Project Deliverables: Requirement 3.3 Project Deliverables a. A fully functional solution that complies operational, functional, and technical requirements, standards and best industry practices for each proposed solution. The vendor is solely responsible to deliver a fully functional solution ing the specifications described herein. b. Technical data on all equipment and component parts. c. A detailed project plan for the preparation, implementation, training, testing and acceptance phases of this project and related technologies. 15 Page Company Name: Signed by: 15
Requirement d. The on-site and vendor certified training of CCAC personnel and the verification and testing of all project related technologies. e. A list of acceptance-testing procedures to be followed upon completion of installation to demonstrate the functionality of the system and compliance these specifications & design requirements. f. A detailed final documentation set (upon completion of the project), containing installation, configuration, contact information, best practices and recommended operating, protocol, and procedural guidelines in four hard copies and an electronic format copy. g. In coordination CCAC's network team, design, document and submit a progressive configuration to support CCAC security policies in regards to the newly deployed solution. The vendor will guide and advise CCAC personnel on the parameters of security policies to facilitate decision-making in regards to operation of the solution. h. Provide as-configured documentation to include comprehensive, logical and physical layout diagrams in paper and electronic format (as a Visio drawing). i. All software must be integrated the hardware procured by this proposal and the previously deployed network equipment. j. Install and test all equipment and software in the purchase contract 16 Page Company Name: Signed by: 16
Requirement between CCAC and the vendor. Ensure the interoperability between the new solution and other existing systems. k. Provide all required training (on and offsite) and documentation on the new equipment. l. The system (hardware and software) that is installed, in and of itself, must not pose vulnerabilities or security threats to CCAC s network. 3.4 Software 3.4 Software If additional software is required but is not included in the solution, it must be costed out in the response. 3.5 Integration 3.5 Integration The solution should integrate and interoperate other existing systems. 3.6 Security and Audit 3.6 Security and Audit The solution should not cause security vulnerabilities. 17 Page Company Name: Signed by: 17
3.7 Training and Support a. Requirement 3.7.1 Training a. Provide manufacturer certified training for three CCAC employees to be trained to configure, operate and maintain the proposed solutions and any college requested technology. The assumptions about the proficiency of the CCAC personnel must be noted. CCAC may use these vouchers at any point in time. b. Provide a list of the printed documentation provided for installation, operation, use, and administration of the whole solution. c. In addition to formal classroom training, the college requires the vendor to provide on-site training of key concepts which are specific to the proposed solution. The vendor must specify the type of training provided. d. Specify and describe any help files provided by the system, and whether they can be customized for CCAC. 3.7.2 Support a. Describe if and how you will provide 24 x 7 support and the time frame of guaranteed initial response time. b. Specify whether you will provide on-site support of initial installation. c. Describe other services for maintaining the solution in a supported state. 18 Page Company Name: Signed by: 18