606 Mobile Performance Support and Training within the U.S. Federal Government June 21 23, 2011 San Jose, CA John Low, Carney, Inc.
D0D: 242+ Fed: 124+ Army: 232+ NASA 10+ SI 8+ NIH 42+
There are over 24,000 websites across the federal government, yet the fastest growing marketis in mobile computing, U.S. Chief Information Officer Vivek Kundra
40 percent of Americans accessed the Internet, e-mail or instant messaging on a mobile phone in 2010, up from 32 percentin 2009. 2010 Pew Research Centers Study
By 2014, more people will access the Internet on mobile devices than on desktop PCs. Morgan Stanley Research
estimated that a simple application costs about $50,000, a midsize application costs $100,000, and a complex application with gaming features might cost $500,000. Gwynne Kostin-Director of Mobile Applications at GSA s Office of Citizen Services and Innovative Technologies
Patriot Missile Training: Created by: C2 Created for: U.S. Army Uses Unity3D and video ios 7 apps contracted Augments IMI
IRS2Go: More than 250K downloads ios and Android Developed in-house Cost 50K 1/3 budget on security
MyDS: Cost about 80K ios Managed by agency, developed by vendor
MyTSA: More than 200K downloads ios and web Developed in-house Cost about 100K
National Archives: Developed with Foursquare Developed in-house Cost 120 hours
MIM View CT, MRI, PET images on ios device Developed by industry First FDA approved app
D0D: 242+ Fed: 124 + Army: 232+ NASA 10+ SI 8+ NIH 42+ NIH: 150 grants,$36 million
VDC Research Group
D0D: 242+ Army: 232+
Market Drivers Ground Soldier initiatives Vehicle modernization Maintenance Border protection Next gen situational awareness apps
CSDA Connecting Soldiers to Digital Applications ARCIC -CIO/G6 TRADOC 2009-2011
Army Capabilities Integration Center 8 Pilot projects Training and Operations
FA53 Credit: Lt. Col. Gregory Motes, Chief of the Mobile Applications Branch
While many of the Apps so far have been paper reducers by uploading already printed material for the ease of using a smart phone, there are numerous possibilities for future development for military use. Lt. Col. Gregory Motes, Chief of the Mobile Applications Branch
Credit: Lt. Lt. Col. Col. Gregory Motes, Chief of of the the Mobile Applications Branch
58+ Apps
2012
The Army would like to field the mobile application in 30 days, but to do so, the service needs to develop an infrastructure and standards to support such development. Lt. Gen. Jeffrey Sorenson,
Future Mobile Applications Branch
Army Trends Develop for multiple formats Push for web-apps Expect that future DL will have a mobile component Moving from ad hoc to a formalized development process
Security ios A few months off from NIST certification Android will follow Data in transit, data at rest Apple on base working hand and hand with Army Legal departments terms of service agreements with end users
Not over yet
508 Currently there are no explicit rules for mobile, so agencies are following website guidance Agencies are sensitive to being 508 compliant with their apps ios recognized as a leader in accessible mobile for now due to voice access
Section 508 Compliance in a Web 3.0 World - Accessibility of Apps, Tweets and More May 18
I have tried usagov, my tsa, all recalls, uvdetector, white house, flex fuel. I am using a iphone4 with voice over and I am a totally blind user. I was able to use all the apps except for the usagov. Tester and Federal Employee
I have recently tested an application for Section 508 conformance here at the Department of Veterans Affairs. It is an app to help with the symptoms of PTSD. Although there were some problems with it in its original form, they were quickly corrected. It has been my experience, using the iphone as a blind person, that is should not be difficult to make many mobile apps at least, for the iphone Section 508 compliant. 508 Test Engineer VA
What does the future hold?
Expect mobile development as an adjunct to IMI Web apps will likely be the preferred approach for training for now In a post CSDA Army, Acquisition is being formalized Government is encouraged to work more with industry for future app development
Emergence of Government specific market places Formalized guidance for 508 and mobile with the release of updated guidelines Continued growth in public health and medicine apps
A Simple Framework
Mobile Technology Strata
John Low Mobile Performance Support and Chief Creative Officer, Carney Inc. Training within the U.S. Federal Government John.Low@teamcarney.com 703-956-5115 @teamcarney www.teamcarney.com