LEARNING ALLIANCE CORPORATION 2004 2015 Credit Recommendation Guide The following courses have been evaluated by Corporate Articulation to potentially fulfill General Education or Elective credits for an Undergraduate Degree. In order to potentially receive any of the credits recommended below, students should submit supporting documents to Prior Learning Assessment. For more information on PLA visit: ecampus.phoenix.edu/pla or contact the department toll free at 866 440 4707. There are fees associated with your PLA submission. However, you may be eligible for PLA benefits. Please contact your Finance Advisor for more information. PLA will not award credit for certifications or coursework that duplicates the content of credits earned through PLA, transfer credit, National Testing Program credit or University of Phoenix. Clock hour to semester credit hour conversions are made by the University using current U.S. Department of Education standards. : General Education or Elective category to which credit can be applied. Combinable: Courses may only be combined with courses of similar content and General Education/Elective areas. Non Academic: Lack of college level theory and/or principle necessary for credit recognition. Company specific and skill based training. Too Few : Courses/training that cannot receive credit because they are less than 1 hour total in length. Similar content in a 1(+) hour timeframe may be eligible for credit. : Indicates the total amount of actual learning time. Any breaks or lunch time included in the initial clock hours have been removed. Updated: 05/02/2016 The credit awards shown are for informative purposes, state and program limits on Prior Learning Assessment credit may apply. Course Career Development Training 1000-1 Advanced Writing Skills Building Your Self Esteem and Assertiveness 1000-2 Skills 1000-3 Business Etiquette - Gaining that Extra Edge 1000-4 Business Writing That Works 1000-5 Conflict Resolution - Dealing With Difficult People 1000-6 Communication Strategies Customer Service Training - Critical Elements of 1000-7 Customer Service 1000-8 Public Speaking-Presentation Survival School
1000-9 Public Speaking - Speaking Under Pressure 1000-10 Skills for the Administrative Assistant 1000-11 Conquering Your Fear of Speaking in Public 1000-12 The Minute Takers Workshop 1000-13 Time Management Get Organized for Peak Performance 1000-14 Working Smarter Using Technology 1000-15 Writing Reports and Proposals 1000-16 Emotional Intelligence 1000-17 Critical Thinking 1000-18 Self-Leadership 1000-19 Goal Setting 1000-20 Microsoft Project : Managing Projects Work Place Essentials Training Diversity Training Celebrating Diversity in the 1001-1 Workplace Workplace Harassment What It is and What to 1001-2 Do About It 1001-3 Business Ethics for the Office 1001-4 Crisis Management 1001-5 Bullying in the Workplace Disability Awareness Working with People with 1001-6 Disabilities 1001-7 Employee Accountability 1001-8 Lean Process Improvement 1001-9 Safety in the Workplace 1001-10 Strategic Planning Workplace Ergonomics: Injury Prevention 1001-11 Through Ergonomics Workplace Violence How to Manage Anger and 1001-12 Violence in the Workplace
Supervisor and Manager Training 1002-1 Coaching: A Leadership Skill 1002-2 Marketing and Sales 1002-3 Motivation Training Motivating your Workforce Project Management Training Understanding 1002-4 Project Management Team Building - Developing High Performance 1002-5 Teams Business Leadership Becoming Management 1002-6 Material 1002-7 Delegation: The Art of Delegating Effectively Supervisor Training The ABC s of Supervising 1002-8 Others 1002-9 The Professional Supervisor 1002-10 Budgets and Managing Money Human Resources Training HR for the Non-HR 1002-11 Manager 1002-12 Inventory Management The Nuts and Bolts Meeting Management The Art of Making 1002-13 Meetings Work 1002-14 Negotiating for Results 1002-15 Giving Effective Feedback 1002-16 Effective Planning and Scheduling Leadership Skills for Supervisors: 1002-17 Communication, Coaching, and Conflict 1002-18 Managing Difficult Conversations 1002-19 Risk Management 1002-20 Operations Management Human Resources Training Anger Management - Understan+B89:B103ding 1003-1 Anger Change Management Change and How to Deal 1003-2 With It 1003-3 Conducting Effective Performance Reviews
Conflict Resolution Getting Along In The 1003-4 Workplace 1003-5 Managing Customer Service 1003-6 Employee Dispute Resolution Mediation through Peer Review 1003-7 Hiring for Success Behavioral Interviewing Techniques 1003-8 Orientation Handbook Getting Employees Off to a Good Start 1003-9 Performance Management Managing Employee Performance 1003-10 Stress Management 1003-11 Problem Solving & Decision Making 1003-12 Teamwork Building Better Teams 1003-13 Generation Gap Closing the Generation Gap in the Workplace 1003-14 Business Succession Planning Developing and Maintaining a Succession Plan 1003-15 Accounting Skills for New Supervisors MS Office Applications Training 1004-1 MS Outlook Latest Version (Level 1) 1004-2 MS Outlook Latest Version (Level 2) 1004-3 MS Outlook Latest Version (Level 3) 1005-1 MS Word Latest Version (Level 1) 1005-2 MS Word Latest Version (Level 2) 1005-3 MS Word Latest Version (Level 3) 1006-1 MS Excel Latest Version (Level 1) 1006-2 MS Excel Latest Version (Level 2) 1006-3 MS Excel Latest Version (Level 3) 1007-1 MS PowerPoint Latest Version (Level 1) 1007-2 MS PowerPoint Latest Version (Level 2) 1007-3 MS PowerPoint Latest Version (Level 3)
1008-1 MS Access Latest Version (Level 1) 1008-2 MS Access Latest Version (Level 2) 1008-3 MS Access Level Latest Version (Level 3) 1009-1 MS SharePoint Designer Latest Version (Level 1) 1009-2 MS SharePoint Designer Latest Version (Level 2) 12/2015 8 Hour(s) 5.83 combinable Interdisciplinary/Elective 1009-3 MS SharePoint Designer Latest Version (Level 3) 1009-4 MS SharePoint Designer (Level 4) 1010-1 MS Project Latest Version (Level 1) 1010-2 MS Project Latest Version (Level 2) 12/2015 8 Hour(s) 5.83 combinable Interdisciplinary/Elective 1010-3 MS Project Latest Version (Level 3) Hospitality Training Hospitality Career Opportunities and 1201-1 Demographics Hospitality Food Service: Restaurant Process and 1201-2 Operations 1201-3 Hospitality Hotel/Motel Operations Hospitality Travel and Tourism: The Service 1201-4 Industry Hospitality and customer service Service vs 1201-5 Selling 1201-6 Hospitality Being a team player Technology Training 1100-1 A+ Hardware & Software 1100-2 Network + 2100-1 Security + 2100-2 Project + 2100-3 Server + 2100-4 Healthcare IT Technician 2100-5 Advanced Security Practitioner (CASP) 12/2015 40 Hour(s) 29.17 1.5 Interdisciplinary/Elective 12/2015 40 Hour(s) 29.17 1.5 Interdisciplinary/Elective
Advanced Technology Training Configuring and Administering Microsoft 2101-1 SharePoint 2101-2 Microsoft SharePoint, Application Development 2101-3 Implementing Microsoft Office SharePoint Server Microsoft Project Server : Configuration & 2105-1 Integration 2105-2 Installing and Configuring Windows Server 2105-3 Administering Windows Server 2105-4 Configuring Advanced Windows Server Services Configuring, Managing and Troubleshooting 2106-1 Microsoft Exchange Server Designing and Deploying Messaging Solutions 2106-2 with Microsoft Exchange Server 2107-1 Maintaining a Microsoft SQL Server R2 Database Implementing a Microsoft SQL Server R2 2107-2 Database Implementing and Maintaining Microsoft SQL 2107-3 Server Analysis Services Implementing and Maintaining Microsoft SQL 2107-4 Server Integration Services Implementing and Maintaining Microsoft SQL 2107-5 Server Reporting Services Fiber Training 2102-1 Introduction to Fiber Optics 2102-2 Fiber Optic Concepts 2102-3 Fiber Optic Communications Fiber Optic Transmission Systems and 2102-4 Components 2102-5 Optical Fiber 2102-6 Why Optic Communications 2102-7 Connectors and Splices 2102-8 Fiber Optic Testing 2102-9 Fiber Optic Network Design
2102-10 Fiber Optic Network Installations Cisco Networking Training Interconnecting Cisco Networking Devices Part 1 2104-1 (ICND1) Interconnecting Cisco Networking Devices Part 2 2104-2 (ICND2) Lean Sigma Training 2200-1 Lean Sigma Champion 2200-2 Lean Sigma Green Belt Champion 2200-4 Lean Sigma Yellow Belt Champion Project Management Training 2201-1 Introduction to Project Management Processes Project Initiation Process Concepts and 2201-2 Implementation Project Initiation Process Designing Templates 2201-3 to facilitate Project Imitation 2201-4 Project Planning Concepts and Implementation 2201-5 Project Planning Designing templates using software applications to facilitate Project Planning 2201-6 Project Execution Concepts and Implementation Project Monitoring and Control Concepts and 2201-7 Implementation Project Monitoring and Control Designing templates and metrics for monitoring and control and using software applications to 2201-8 facilitate Project Monitoring and Control 2201-9 Project Closing Concepts and Implementation 2201-10 2202-1 Project Closing Designing templates and using software applications to facilitate Project Closing Preparing for the PMP Examination and Project Management Framework 2202-2 Project Integration Management 2202-3 Project Scope Management 2202-4 Project Time Management 12/2015 40 Hour(s) 29.17 1.5 Interdisciplinary/Elective 12/2015 40 Hour(s) 0 0.0 Non-Academic
2202-5 Project Cost Management 2202-6 Project Quality Management 2202-7 Project Human Resource Management 2202-8 Project Communications Management 2202-9 Project Risk Management 2202-10 Project Procurement Management Medical Coordinator and Assistant Training Orientation to Hospitals, Medical Centers and 2203-1 Healthcare Problem Solving skills for Health Unit 2203-2 Coordination Medical Charts, records, Transcription and 2203-3 Monitoring Unit Responsibilities: Reports, Record Keeping 2203-4 and Communication 2203-5 Ethical Responsibilities: Communication Customer Service: Receptionist, Telephone 2203-6 Procedures, Appointments Medical Office Management and Records 2203-7 Keeping Financial Responsibilities: Collections, Banking, 2203-8 Bookkeeping, Health Insurance Sales and Marketing Training 2301-1 Overcoming Objections to Nail the Sale 2301-2 Building Relationships for Success in sales Call Center Training Sales and Customer 2301-3 Service Training for Call Center Agents 2301-4 Dynamite Sales Presentations Branding: Creating and Managing Your Corporate 2301-5 Brand 2301-6 Prospecting for Leads like a Pro CRM- An Introduction to Customer Relationship 2301-7 Management 2301-8 Selling Smarter Body Language: Reading Body Language as a 2301-9 Sales Tool 12/2015 16 Hour(s) 0 0.0 Non-Academic
Telemarketing - Using the Telephone as a Sales 2301-10 Tool Associate Business Manager 4200-1 MBA IQ 4200-2 ABM Concepts Self-Paced 12/2015 96 Hour(s) 70 4.5 Interdisciplinary/Elective 12/2015 70 Hour(s) 33.25 2.0 Interdisciplinary/Elective The University s Central Administration is located at 1625 W. Fountainhead Pkwy., Tempe, AZ 85282-2371. Online Campus: 3157 E. Elwood St., Phoenix, AZ 85034. University of Phoenix is accredited by The Higher Learning Commission and is a member of the North Central Association. For additional information, contact The Higher Learning Commission, ncahlc.org. 2016 University of Phoenix, Inc. All rights reserved.