Time-Shifting: More Choices For Watching More Content

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Time-Shifting: More Choices For Watching More Content Time-Shifting refers to the ability of a consumer to access premium TV content when, where, and how it is most convenient for them. The options for timeshifting have grown, driven by the increasing demand consumers have to enjoy more content they love on their terms with more choices available to them. This freedom of choice appeals to a wide range of viewers across age groups, income brackets and ethnicities, with each group having a specific preference on how they access content beyond live airings. This three-report series will highlight the main ways consumers can time-shift their TV viewing: DVR, Video-on-Demand (VOD), and TV Everywhere (TVE). We will define each, size the landscape, discuss how many consumers are timeshifting, and review the profiles of time-shifting consumers. 2

There Are Three Main Ways A Viewer Can Watch TV Content Outside Of A Live Airing DVR (Digital Video Recorder): a Set-Top Box that records and stores television shows for viewing at a later time. Some MVPDs (Cable, Telco or Satellite Provider) offer Cloud DVR service, which allows users to view DVR d content on mobile devices via the MVPD app, or on a computer via the MVPD s website. VOD (Video-On-Demand): allows users to select and watch video content when they choose to, rather than at a specific broadcast time. This report is specifically referring to VOD viewed through MVPDs (Cable, Telco or Satellite Provider) via their set-top-box. TVE (TV Everywhere): the ability for a viewer to watch TV and film content whenever and wherever they choose across devices (Smart TV, connected device, tablet, mobile device or computer). Content can be accessed through either a broadcast or cable programmer (via MVPD authentication/user log-in) or an MVPD app (like Comcast Xfinity & Spectrum TV). 3

First, It Should Be Noted That Live TV Remains The Reigning Champ Of TV Viewing Time, Regardless Of The Time Of Day Share of Total TV Viewing Time: Live TV vs. Time-Shifted TV 16.0% 25.4% 84.0% 74.7% Total Viewing Primetime Content Live TV Time-Shifting Source: comscore TV Essentials, U.S., Full Year 2016, Live +15 Day DVR; comscore State of VOD Trend Report, Total U.S. Audience; Time-Shifted TV includes VOD and DVR. 4

Convenience (Not Ad Avoidance) Is The Top Reason For Time- Shifting Programs This Convenience Allows Users The Opportunity To Consume More Content By Catching Up On Missed Shows And Binging Multiple Episodes Top Reasons For Time-shifting TV Shows Watch when convenient 58% 60% See missed episodes Skip Ads Can pause or rewind Takes less time to watch 38% 37% 29% 37% 33% 34% 29% 33% Millennials All Respondents Not avail during live airing 29% 35% Can watch back-toback 19% 24% Source: HUB Entertainment research 3/15; Survey of 1,210 TV consumers 16-74 who watch at least 5 hours of TV/week and have broadband home access; What do you consider to be the biggest benefits of watching episodes of a current show at a later time? 5

Despite All Of The Options Consumers Have, Half Of Time-Shifted Viewing Is Through MVPDs Via DVR, Set-Top VOD And TV Everywhere How is Your Time Shifted Viewing Distributed? 34% Total from Big 3 SVOD 6% 5% 23% Other 14% DVR 27% Set-Top VOD 15% 52% Total from MVPD Sources TVE 10% Source: Hub Entertainment Research, The Battle for Share of Mind, January 2018. TVE: Authenticated TV Everywhere, from a network or pay TV operator s website/app; Based on total viewing (TV & movies). 6

There Are Three Main Ways A Viewer Can Watch TV Content Outside Of A Live Airing DVR (Digital Video Recorder): a Set-Top Box that records and stores television shows for viewing at a later time. Some MVPDs (Cable, Telco or Satellite Provider) offer Cloud DVR service, which allows users to view DVR d content on mobile devices via the MVPD app, or on a computer via the MVPD s website. VOD (Video-On-Demand): allows users to select and watch video content when they choose to, rather than at a specific broadcast time. This report is specifically referring to VOD viewed through MVPDs (Cable, Telco or Satellite Provider) via their set-top-box. TVE (TV Everywhere): the ability for a viewer to watch TV and film content whenever and wherever they choose across devices (Smart TV, connected device, tablet, mobile device or computer). Content can be accessed through either a broadcast or cable programmer (via MVPD authentication/user log-in) or an MVPD app (like Comcast Xfinity & Spectrum TV). 7

MVPD Video-on-Demand What You Need To Know 1. More Access 75 million consumers - primarily affluent, younger and educated - have access to MVPD VOD in the U.S. 2. More Content MVPD is the original bingeing platform as 73% of VOD users like to catch up on multiple episodes at one time Choice has exploded as the average MVPD library now reflects 93,200 titles per month, far surpassing what the three major SVOD services offer Time spent with VOD has seen a double-digit increase over the last two years 3. More Advertising Opportunities In the past 3 years, VOD ad impressions have increased nearly threefold With pods averaging less than four advertisers per break, VOD offers exclusive environments for advertisers messaging VOD ad insertion capabilities allow for advanced targeting and ensure viewability no bots or fraud 8

In The U.S. Almost 75 Million Consumers Have Access To MVPD VOD 56% VOD Penetration By Year 60% 63% 63% 74,552,000 44% 2010 2012 2014 2016 2018 Source: Nielsen VOD penetration; January of each year, MVPD VOD. 9

These 75 Million VOD Users Tend To Be Younger and More Affluent Than The Average Adult Age Watch VOD Programming HHI 15% 89 21% 121 10% 52 13% 104 21% 127 20% 112 62% 18-24 25-34 35-44 120 46% 45-54 152 55-64 65+ 35% 144 11% 187 10% 46 15% 112 12% 69 17% 96 Less Than $30K $30K-$50K $50K-$75K $75K+$100K $100K-$200K $200K+ Education Ethnicity 50% 125 25% 133 14% 134 10% 102 6% 51 19% 104 25% 83 Didn't Graduate High School High School Graduate Some College Associate Degree Bachelor's Degree Post-Graduate Degree 2% 69 1% 72 10% 62 15% 126 72% 106 White, Non-Hispanic Native American Asian Hispanic Black, Non-Hispanic Source: 2017 GfK MRI Doublebase, Video-On-Demand # of Times Watched Past 30 days-tv/shows/movies (Any) ; Includes index v. general population. 10

Many Viewers Binge On VOD Programming Since It Offers The Convenience Of Watching What They Want, When They Want % of VOD Viewers Who Somewhat/Strongly Agree With I can view at a time that is convenient for me 81% I like to catch up on multiple episodes at one time 73% I wish there were more VOD programming choices available 68% Watching VOD programming on an online or mobile device is not as good as watching on a bigger screen 67% Each person in my household can watch different programming at the same time 64% Source: Nielsen Global VOD Survey 3Q15, Total Audience; North America 11

Recognizing This Consumer Demand For Customized Viewing, The Amount Of VOD Content Made Available Through MVPDs Has Exploded Average U.S. Operator Pieces of VOD Content Offered Per Month 93,200 58,075 5,950 8,100 9,803 15,667 18,961 25,344 30,200 2009 2010 2011 2012 2013 2014 2015 2016 2017 Source: SNL Kagan Multichannel Trends; Count represents average monthly title selections among U.S. wireline operators, reflecting turnover and refreshed content and are not comparable to average titles available simultaneously. 2/18 12

In Fact, MVPD VOD Catalogues Easily Dwarf The Limited Libraries Of The Three Major SVOD Services With Something Available On-demand For Everyone, MVPD s Content Variety Truly Is Unmatched And Only Continues To Grow Average U.S MVPD vs. Average SVOD Library Comparison # of Titles Available (Monthly Average) 93,200 2017 4,449 U.S. MVPD Average "Big Three" SVOD Services (Netflix, Hulu, Amazon) Source: VAB analysis of SNL Kagan February 2018 data (MVPD catalogs reflect cable and telco MVPDs, excludes satellite MVPDs) for end of year 2017, title counts represent reported average monthly selections at year end unless noted as an estimate, counts reflect turnover and refreshed content and are not comparable to average titles available simultaneously, includes TV Shows and Movies. SVOD data represents the latest month with available data: Netflix (January 2018), Hulu (December 2017) & Amazon (November 2017)), includes TV Shows and Movies. 13 13

Time Spent With MVPD VOD Has Increased 11% In The Past Two Years Average Monthly Hours Spent With MVPD VOD Per TV 9.3 10.1 2015 2017 Average Monthly VOD Plays Per TV 15.9 16.5 Source: comscore State of VOD Report 2017; MVPD VOD; Monthly Averages; 2015 is based on the full year and 2017 is through 3Q17. 14

General Entertainment And Kids Shows Account For The Majority Of VOD Plays And Time Spent 46% (218 index) of VOD Viewers Have Kids Living At Home, Accounting for the Large Proportion of Kids Content Viewed Via VOD Share of Transactions Share of Time Spent 48.9% 60.3% 26.2% 7.7% 7.4% 3.9% 3.8% 16.5% 11.8% 4.5% 4.2% Source: comscore State of VOD Report 2017, MVPD VOD, Q3 2017; 2017 GfK MRI Doublebase, Video-On-Demand # of Times Watched Past 30 days-tv/shows/movies (Any). 15

VOD Offers Growing Advertising Opportunity 16

VOD Users Have A Positive Attitude Towards TV in General And TV Advertising Specifically VOD Users- Percent Who Agree 80% 71% 66% 63% 56% 55% 54% 52% TV is Pure Entertainment TV is a good escape TV relaxes me TV keeps me informed/up to date TV puts me in a good mood TV is a Good Source of Learning Advertising on TV provides me with useful information about new products and services TV keeps me up-todate with the latest styles and trends Index 101 107 109 104 106 101 105 101 Source: 2017 GfK MRI Doublebase, Video-On-Demand # of Times Watched Past 30 days-tv/shows (Any) ; includes index v. general population. 17

Set-Top-Box VOD Is One Of The Biggest Areas Of Growth Within The VOD Advertising Ecosystem Dynamically Inserted STB VOD Ads Increased 35% YOY, Accounting For 19% Of Total Share In Q4 2017 VOD Ad View Composition and Growth by Device +10% YOY +35% YOY +13% YOY +44% YOY +23% YOY Q4 '13 Q4 '14 Q4 '15 Q4 '16 Q4 '17 Tablet Smartphone OTT Device STB VOD Desktop Source: FreeWheel VMR Report, Q4 2017; Ad View Composition and Growth by Device, U.S. Q4 2013 Q4 2017. 18

In The Past Three Years, VOD Ad Impressions Have Increased Nearly Threefold Ad Impressions: 2014-2017 (Billions) 23.3 17.9-15% YOY 11.8 +34% YOY 6.3 +32% YOY +14% YOY +2% YOY 2014 2015 2016 2017 Source: 2018 Canoe Ventures, LLC. VOD Ad Impression: 2017 Full-Year Insights Report; January 2014 December 2017. Impressions based on 36M households on Charter Spectrum, Comcast, and Cox. 19

Weekends Deliver More Ad Impressions On An Average Daily Basis Than Weekdays Heavier Use On Weekends Demonstrates VOD Viewers Motivation To Watch On Their Own Time 2017 Ad Impressions by Day of Week Monday Tuesday Wednesday Thursday Friday Saturday Sunday 3,199,973,790 3,061,166,760 3,081,213,843 3,079,328,041 3,205,608,605 3,863,707,228 3,834,281,423 Source: 2018 Canoe Ventures, LLC. VOD Ad Impression: 2017 Full-Year Insights Report; January 2014 December 2017. Impressions based on 36M households on Charter Spectrum, Comcast, and Cox. 20

The Majority Of Ad Impressions Are Available In The Mid- Roll Ad Break 2017 Ad Impressions by Break 19,594,454,058 3,358,997,797 371,827,833 Pre-Roll Mid-Roll Post-Roll Source: 2018 Canoe Ventures, LLC. VOD Ad Impression: 2017 Full-Year Insights Report; January 2014 December 2017. Impressions based on 36M households on Charter Spectrum, Comcast, and Cox. 21

On Average, There Is Very Little Clutter Within VOD Pod Breaks Which Allows For More Focused Attention To Ads VOD Offers A Level Of Premium Exclusivity To Advertisers By Pod Break Average Spots per Break 3.9 1.12 1.21 Pre-Roll Mid-Roll Post-Roll Source: 2018 Canoe Ventures, LLC. VOD Ad Impression: 2017 Full-Year Insights Report; January 2014 December 2017. Impressions based on 36M households on Charter Spectrum, Comcast, and Cox. 22

Time-Shifting Segmentation 23

Who: VOD Viewers Are Likely To Be Affluent Adults Who Enjoy Binge-Watch Programming With Their Kids DVR User Slightly older than VOD viewers & more affluent than TVE users Median Age: 47 Average HHI: $92K VOD Viewer Younger than DVR users & the most affluent & educated Median Age: 43 Average HHI: $93K TVE Viewer The youngest and most ethnically diverse viewers Median Age: 39 Average HHI: $67K What: Drama, Reality, Thrillers & Soap Operas General Entertainment & Kids Programming Live TV & Sports, Library Content, Exclusive Content, & Current Episodes When: Throughout the day, with the majority occurring outside of Primetime On their own time, when they can binge-watch multiple episodes Whenever & Wherever Why: Convenience and watching on their own time Convenience and having a range of content available Binge-watching premium content on the go How: On a TV through a set-top-box recorder or on mobile devices via Cloud DVR through an MVPD On a TV viewed through MVPDs (Cable, Telco or Satellite Provider) via their set-top-box Across devices through either a broadcast or cable programmer or an MVPD app Source: 2017 GfK MRI Doublebase, DVR User: How often watch TV programs in the following ways compared to 12 months ago-using a DVR ; VOD Viewer: Video-On-Demand # of Times Watched Past 30 days-tv/shows/movies (Any); TVE Viewer: Watch TV programs in the following ways - Through a TV network s app. 24

These VOD Viewers Are Younger Than DVR Users & The Most Affluent & Educated Out Of All Groups Who: DVR User Slightly older than VOD viewers & more affluent than TVE users Median Age: 47 Average HHI: $92K VOD Viewer Younger than DVR users & the most affluent & educated Median Age: 43 Average HHI: $93K TVE Viewer The youngest and most ethnically diverse viewers Median Age: 39 Average HHI: $67K What: Drama, Reality, Thrillers & Soap Operas General Entertainment & Kids Programming Live TV & Sports, Library Content, Exclusive Content, & Current Episodes When: Throughout the day, with the majority occurring outside of Primetime On their own time, when they can binge-watch multiple episodes Whenever & Wherever Why: Convenience and watching on their own time Convenience and having a range of content available Binge-watching premium content on the go How: On a TV through a set-top-box recorder or on mobile devices via Cloud DVR through an MVPD On a TV viewed through MVPDs (Cable, Telco or Satellite Provider) via their set-top-box Across devices through either a broadcast or cable programmer or an MVPD app Source: 2017 GfK MRI Doublebase, DVR User: How often watch TV programs in the following ways compared to 12 months ago-using a DVR ; VOD Viewer: Video-On-Demand # of Times Watched Past 30 days-tv/shows/movies (Any); TVE Viewer: Watch TV programs in the following ways - Through a TV network s app. 25

For More Information on Time-Shifted Viewing, Check Out All Of The Reports From Our Series Tailor-Made Television: How Consumers Custom Design Their TV Viewing DVR Video-On-Demand TV Everywhere Find All Three Reports Here 26

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