CR500 Instant Issuance System. Quick Install Guide O 1

CR500 Instant Issuance System Quick Install Guide O 1

CR500 Instant Issuance System Quick Install Guide 539970-001 Rev H 2. Unpack and Secure the Printer a. Open the shipping carton and unpack the printer. Refer to the Datacard CR500 Instant Issuance System Installation and dministrator s Guide found on the CR500 Owner s Library CD for detailed installation instructions. 3 1 4 1. Select a Location for the Printer. Install the printer in a location that is clean and well ventilated, free of vibration or shock. For venting and clearance, select an area 45 inches (1.143 m) wide and 19 inches (483 mm) deep. Do not install the printer in direct sunlight. Install the printer in a secure location where it can be seen at all times. Install the printer in a location that has reachable access to 2 C outlets and a network port. 8 6 7 6 5 2 X4 CR500 Instant Issuance System 1

O 1 CR500 Instant Issuance System Quick Install Guide b. Secure the printer to the work surface (if required). For detailed specifications and instructions, refer to the printer s Installation and dministrator s Guide. 3. Connect the Power Source a. Connect the power cord to the print unit (). b. Connect the print unit power cord to the power source (). c. Connect the power supply to the security enclosure (C). d. Connect the power cord to the power supply (D). e. Connect the power cord to the power source (E). Printer ase Spacer Work Surface Washer olt D E C c. ttach the concealed output stacker to the printer. f. Power on the printer to release transport mode. The printer beeps as it powers on. The release takes approximately 30 seconds. g. Power off the printer. On/Off 2 CR500 Instant Issuance System

4. Load Supplies Order supplies separately. a. Unlock the printer. c. Remove the orange ink ribbon cartridge. b. Open the security enclosure and the print unit. d. Load the ink ribbon. Make sure that you position the yellow (Y) panel as shown. C Ribbon Guides Supply Roll e. Reinstall the ink ribbon cartridge. C CR500 Instant Issuance System 3

f. Remove the green retransfer film cartridge. c. Pull out the exception card slide. d. Insert the cleaning card. Caution: Use the cleaning card with the label Printer Only, part no. 506277-001. i. Remove the protective paper from the single-sided cleaning card (). g. Load the retransfer film. 506277-001 C C 2 frames D E D Film Guides Supply Roll Do not reinstall the retransfer film cartridge until after the cleaning card is run. 5. Clean the Print Unit Do not run the cleaning card if the heated roller is hot. llow the printer to cool first. a. Close the print unit door. b. Keep the security enclosure door open. ii. Insert the cleaning card into the exception slide () with the sticky side facing up. iii. Push the exception slide in, past the resistance until it reaches the stop position (C). iv. Push the card to the print unit card feed roller (D). Stop when the card is just under the roller (E). 4 CR500 Instant Issuance System

e. Power on the printer. The Film Search 1 message displays. iii. When the cleaning card is discharged, press Exit to end the cleaning process. Use a cleaning card one time only. Using a dirty one can damage the rollers. h. Reinstall the retransfer film cartridge. i. Close the print unit. f. Use the print unit front panel to run the cleaning card: i. Press Menu to display Cleaning. ii. Press Enter to display Rollers OK. iii. Press Return to display Film checking followed by Cleaning Start OK. iv. Press Return. The print unit pulls the cleaning card into the print unit and cleaning begins. The card is discharged and Cleaning Start OK displays. g. Run the cleaning card a second time. i. Turn the cleaning card over and place it in the exception slide with the sticky side facing down. Follow step 5d to position the card correctly. ii. Press Return to start the cleaning process. The print unit pulls the cleaning card into the print unit and cleaning resumes. j. On the print unit front panel, press Exit to return to the top level of the menu system. CR500 Instant Issuance System 5

6. Load Cards a. With the security enclosure door open, load blank cards in one or all of the three hoppers. If you are using only one hopper, load cards in hopper 3. Caution: Handle cards by the edges, or wear the gloves provided with the printer. b. Place the card weight on top of the cards. c. Close and lock the printer security enclosure. C 7. Power On the Printer a. Connect the network data cable (ordered separately). Card back Card front 6 CR500 Instant Issuance System

O 1 CR500 Instant Issuance System Quick Install Guide b. Power on the printer. 8. ctivate the Printer Use the touch screen to enter the activation code. Call Datacard Technical Support at 1-800-328-3996 to obtain the activation code. Have your printer s serial number ready when you call. The touch screen shows the following sequence as the printer powers up. This takes approximately 2 to 3 minutes. Print job queue is deactivated a Deactivated Menu vailable b Main Menu >Maintenance c 3x Main Menu >ctivate d ctivate >Enable e CR500 Instant Issuance System 7

ctivate >1 ctivate >1_ f f Repeat for each character g 9. Set a Static IP ddress CardWizard issuance software requires that the printer use a static IP address. a. Obtain the following information from your network administrator: IP ddress Subnet Mask Gateway ddress b. Use the touch screen to change the address method to Static IP and enter the IP address. ctivate >12345678_ Ready EnUs ctivate h Press until next menu displays a Request Success Suspended i Menu vailable Ready EnUs Press until next menu displays b xx.xx.xx-xx Main Menu >Maintenance c 2x Main Menu >Configuration d 8 CR500 Instant Issuance System

Configuration >Network IP ddress >xx_. e j j Network >DHCP/Static IP IP ddress >xxx. 4x f k DHCP/Static IP >DHCP Network >Subnet Mask g g OR l DHCP/Static IP >Static IP Subnet Mask >xx_. h m m Network >IP ddress Subnet Mask >xxx. 4x i n CR500 Instant Issuance System 9

Network >Gateway ddress Gateway ddress o 10. Print a Test Card a. Using an Internet browser, enter https://xxx.xxx.xxx.xxx, where xxx.xxx.xxx.xxx is the printer IP address you entered. Printer Manager opens. b. Log into Printer Manager as Webdmin. >xx_. p p Gateway ddress >xxx. 4x q Network >pply r Configuration Network s 2x 10 CR500 Instant Issuance System

c. Select Troubleshooting >Test Card. d. Print a one-sided test card with color printing. Next Steps Define the printer to CardWizard issuance software. Refer to the Datacard CardWizard Issuance Software and Card Printer Setup Guide for information about how to add the printer to CardWizard software. Contact your System dministrator to set up the rest of the system, including network authorization to the printer. Refer to the CR500 Instant Issuance System Installation and dministrator s Guide for detailed installation instructions. Warning: This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. For more information on this warning, refer to www.datacard.com/califpropwarning. CR500 Instant Issuance System 11

1187 Park Place Shakopee, Minnesota 55379 952.933.1223 952.933.7971 Fax www.entrustdatacard.com Datacard is a registered trademark and service mark of Entrust Datacard Corporation, and Entrust is a registered trademark and service mark, in the United States and other countries. ll other trademarks are the property of their respective owners. 2012 2018. The design and information contained in these materials is protected by US and international copyright law. January 2018 539970-001 Rev H