SHERYLL CHUA Technical Virtual Assistant SUMMARY OF SKILLS AND CAREER HIGHLIGHTS Web Development More than 8 years of experience in creating websites using Wordpress, HTML and CSS. I am adept in Wordpress site administration and have an intermediate knowledge on HTML and CSS, and slightly familiar with PHP. I can install and configure complex plugins, tweak the theme's layout and design and do various edits to customize a Wordpress website. I also know my way through most webhosts' Cpanel. I have configured membership websites using Wishlist and Optimize Member, and have worked on the following notable themes: BeThemes, Thrive Themes, Avada and Genesis Theme. Email Marketing More than 4 years of experience in email marketing, using MailChimp extensively and responsible for setting and integrating forms in websites and social media profiles, and creating email newsletters and autoresponders. I have also used other email applications such as Aweber and Constant Contact. Social Media Marketing More than 4 years of experience in social media marketing and branding. I am familiar with various social networking platforms such as Facebook, Instagram, Pinterest, LinkedIn, Twitter, YouTube, Google+ and was responsible for profile branding (customizing and integrating profiles to create a cohesive brand message across different platforms). I was also involved in social media management, created content based on the client s industry and brand, and used tools like Buffer and Hootsuite to plan and schedule social media posts and to respond and listen to users who engaged. SEO - I am familiar with the SEO concepts and know the basic onpage SEO techniques like tags optimization (title, header, image alt, etc) and proper keyword placement and density, and have done offpage SEO tasks like link building, citations building, etc. Other Online Marketing Skills - I am familiar with the different online marketing channels and have once acquired certification for Inbound Marketing (from Hubspot). I have also created landing and sales pages through Click Funnels, LeadPages and Optimize Press (inside a Wordpress website). Project Management and Recruitment Worked as project management for a few clients and was responsible for creating a workflow process, monitoring the different stages of the project, liaising with other team members and making sure that tasks are completed and deadlines are met. I was also tasked to hire new team members, created a mini-site that will serve as a welcome kit to provide all the essential information they will need to get started.
Research and General Admin Support Performed various ad hoc tasks which include (but are not limited to) research, client support via email, document formatting, calendar organization, etc. Having been worked as a virtual assistant for many years, I have learned how to wear many hats and take on many roles. Graphic Design, Editing and Content Layout - I know how to use Photoshop and Illustrator to create simple logos, web banners/ads, business cards, brochures, flyers, ebook cover designs and infographics. I also created ebook and digital magazine layout and design using InDesign. WORK EXPERIENCE Online Work Experience Position Title Industry Years of Experience Skills : Virtual Assistant : Internet : 9+ (November 2008 present) : Please refer to Skills and Career Highlights LIST OF TOOLS AND APPLICATIONS USED: WEBSITE DESIGN, DEVELOPMENT AND MANAGEMENT Language Content Platforms Landing Pages Membership Website HTML CSS Wordpress Tumblr Weebly Wix Hubpages Google's Blogger ClickFunnels LeadPages Optimize Press Wishlist Optimize Member Web Directory 2.0
Other Wordpress Plugins Thrive Themes BeThemes Woocommerce WPL28 for real estate websites Easy Video Player SnapApp ProProfs WooBox Wufu JotForm and many more... ONLINE MARKETING Email Marketing Social Media Marketing SEO MailChimp Aweber Constant Contact Customer.io Facebook, Twitter, Instagram, Pinterest, YouTube, Google+ Buffer Hootsuite Keyword Research and Analysis Website Audit Citations Building Rank Checking Various Google Tools such as Google Analytics, Google Keyword Tool, Google Webmaster Tools Content / Visual Marketing Photoshop Illustrator Canva Piktograph DESIGN Graphics Design / Content Layout Logo, web banner/ads Book Cover Design
Brochure, Business Card and Flyer Design Infographics Photoshop and Illustrator InDesign Magazine Layout ebook Layout CRM MailChimp Hubspot CRM Customer.io Wise Agent for real estate Zoho ADMIN TASKS Project & Task Management Documents Amazon ebook Google Tools Asana TeamLab Basecamp ActiveCollab Trello MS Office Suite (Word, Excel, Powerpoint, Publisher PDF and PDF Fillable Forms Slideshare Prezi Products Listing ebook Listing Cover Design Kindle Publishing Formatting CreateSpace setup and submission Amazon setup and submission Google Docs Google Sheets Google Forms Google Slides Google Sites Google Drive Google Calendar
Professional Experience Position Title : System Analyst/Programmer II Industry : Semiconductor / Wafer Fabrication Years of Experience : 3 ½ (May 2005 - September 2008) Skills : Visual Basic 6, MS SQL 2003, SDLC, UML and OOAD Work Description: RESPONSIBILITIES: Assigned in Computer Integrated Manufacturing group (CIM) where main function is to design and develop manufacturing applications that will help increase production output in less possible time. Responsible for developing new and enhancing existing automated First Article of Inspection (FAI) logsheet applications used as an important guideline in manufacturing processes. Involved in all aspect of the project life cycle (SDLC): requirements gathering, system design (UML and OOAD), system build and testing, project implementation, user training and project documentation. Had undertaken Business Analyst (BA) role, responsible for communicating with user/requestor the particulars of the project such as preliminary design, functional requirements, proposed GUI, schedule, status, etc. Train and assist new team members through the buddy system. Provides on-call 3rd level support for the applications assigned to me. Position Title : Technical Support Representative Industry : Call Center / Customer Service Years of Experience : Less than 6 months (Nov 2004 - Jan 2005) Work Description: RESPONSIBILITIES: Assisted customers in setting up and troubleshooting digital cameras and all related accessories Provided product information and helped customers navigate the Kodak website Processed mail-in repairs Processed fulfillments for missing, damaged or lost Kodak items Processed online orders
EDUCATIONAL BACKGROUND SYSTEMS TECHNOLOGY INSTITUTE Brgy. Maduya, Carmona Cavite BS in Computer Engineering (Graduate) - 2001 2005 MAPUA INSTITUTE OF TECHNOLOGY Intramuros, Manila BS in Electronics and Communications Engineering (3 rd year level) - 1996 2000 PERSONAL PROFILE A competent, analytical and self-driven online professional. I am a college graduate, with a Bachelor's degree in Computer Engineering. A combination of strong technical background, the ability to learn and master skills, and honed logical and analytical thinking is my advantage. I have been working as a Virtual Assistant since 2008 and have developed and sharpened my skills through formal training, actual work experience and self-studying. I have an appetite for learning new things, am a fast learner, highly organized, goal-oriented, can think on my own and work with minimal supervision. PERSONAL PARTICULARS AND CONTACT INFO Nationality Gender Age Civil Status Email Skype Online Resume : Filipino (citizen of the Philippines) : Female : 38 yrs. Old : Married : sheng.odesk@gmail.com : sheng.nuque : Click here