Meet-Me Conferencing

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Overview, page 1 Task Flow, page 1 Restrictions, page 7 Overview Users can use to set up or join conferences. A user that sets up a conference is called the conference controller. A user that joins a conference is called a participant. Task Flow Before You Begin Refer to the configuration documentation which came with your router and check for any settings which you may need to configure before proceeding with the Task Flow. Command or Action Purpose Configure a Softkey Template for Meet-Me Add the Meet-Me softkey to a softkey template. Conferencing, on page 2 To Associate a Softkey Template with a Common Device Configuration, on page 3, complete the following subtasks: Optional. To make the softkey template available to phones, you must complete either this step or the following step. Add a Softkey Template to a Common Device Configuration, on page 4 Associate a Common Device Configuration with a Phone, on page 4 1

Configure a Softkey Template for Command or Action Common Device ConfigurationAssociate a Softkey Template with a Phone, on page 5 Configure a Number, on page 5 Purpose Optional. Use this procedure either as an alternative to associating the softkey template with the Common Device Configuration, or in conjunction with the Common Device Configuration. Use this procedure in conjunction with the Common Device Configuration if you need assign a softkey template that overrides the assignment in the Common Device Configuration or any other default softkey assignment. Enable advanced conferencing, specify the maximum number of participants, and specify when to drop a conference connection. Configure a Softkey Template for Use this procedure to make the Meet Me softkey available in the off hook call state. From Cisco Unified CM Administration, choose Device > Device Settings > Softkey Template. The Softkey Template Configuration window appears. Perform this step to create a new softkey template; otherwise, proceed to the next step. a) Click Add New. b) Select a default template and click Copy. c) In the Softkey Template Name field, enter a new name for the template. d) Perform this step to add softkeys to an existing template. a) Enter search criteria and click Find. b) Choose an existing template. The Softkey Template Configuration window appears. Check the Default Softkey Template check box to designate this softkey template as the default softkey template. Note If you designate a softkey template as the default softkey template, you cannot delete it unless you first remove the default designation. 2

Associate a Softkey Template with a Common Device Configuration Step 6 Step 7 Step 8 Step 9 0 Choose Configure Softkey Layout from the Related Links drop-down list in the upper right corner and click Go. From the Select a Call State to Configure drop-down list, choose the call state for which you want the softkey to display. From the Unselected Softkeys list, choose the softkey to add and click the right arrow to move the softkey to the Selected Softkeys list. Use the up and down arrows to change the position of the new softkey. To display the softkey in additional call states, repeat the previous step. Perform one of the following tasks: If you modified a template that is already associated with devices, click Apply Config to restart the devices. If you created a new softkey template, associate the template with the devices and then restart them. See the What to Do Next section for more information. What to Do Next Perform one the following procedures: Add a Softkey Template to a Common Device Configuration, on page 4 Associate a Softkey Template with a Phone, on page 5 Associate a Softkey Template with a Common Device Configuration Optional. There are two ways to associate a softkey template with a phone: Add the softkey template to the Phone Configuration. Add the softkey template to the Common Device Configuration. The procedures in this section describe how to associate the softkey template with a Common Device Configuration. Follow these procedures if your system uses a Common Device Configuration to apply configuration options to phones. This is the most commonly used method for making a softkey template available to phones. To use the alternative method, see Associate a Softkey Template with a Phone, on page 5. Before You Begin Configure a Softkey Template for, on page 2 Command or Action Purpose Add a Softkey Template to a Common Device Configuration, on page 4 Associate a Common Device Configuration with a Phone, on page 4 3

Associate a Softkey Template with a Common Device Configuration Add a Softkey Template to a Common Device Configuration Step 6 From Cisco Unified CM Administration, choose Device > Device Settings > Common Device Configuration. The Find and List Common Device Configuration window appears. Perform this step to create a new Common Device Configuration and associate the softkey template with it; otherwise, proceed to the next step. a) Click Add New. b) In the Name field, enter a name for the Common Device Configuration. c) Perform this step to add the softkey template to an existing Common Device Configuration. a) Enter search criteria and click Find. b) Choose an existing Common Device Configuration. The Common Device Configuration window appears. In the Softkey Template drop-down list, choose the softkey template that contains the softkey that you want to make available. Perform one of the following tasks: If you created a new Common Device Configuration, associate the configuration with devices and then restart them. See the What to Do Next section for more information. If you modified a Common Device Configuration that is already associated with devices, click Apply Config to restart the devices. What to Do Next Associate a Common Device Configuration with a Phone, on page 4 Associate a Common Device Configuration with a Phone Before You Begin Add a Softkey Template to a Common Device Configuration, on page 4 From Cisco Unified CM Administration, choose Device > Phone. 4

Associate a Softkey Template with a Phone The Find and List Phones window appears. Find the phone to which to add the softkey template. From the Common Device Configuration drop-down list, choose the common device configuration that contains the new softkey template. Click Reset to update the phone settings. What to Do Next Configure a Number, on page 5 Associate a Softkey Template with a Phone This procedure is optional. You can use this procedure as an alternative to associating the softkey template with the Common Device Configuration. This procedure also works in conjunction with the Common Device Configuration: use it when you need to assign a softkey template that overrides the assignment in the Common Device Configuration or any other default softkey assignment. Before You Begin Configure a Softkey Template for, on page 2 From Cisco Unified CM Administration, choose Device > Phone. The Find and List Phones window appears. Choose the phone to which you want to add the softkey template. The Phone Configuration window appears. From the Softkey Template drop-down list, choose the template that contains the new softkey. Press Reset to update the phone settings. What to Do Next Configure a Number, on page 5 Configure a Number The Cisco Unified Communications Manager administrator provides the Meet-Me conference directory number range to users, so that they can access the feature. The user chooses a directory number from the range that is specified for the Meet-Me Number or Pattern to establish a Meet-Me conference and becomes the conference controller. 5

Configure a Number From Cisco Unified CM Administration, choose Call Routing > Meet-Me Number/Pattern. The Find and List Meet-Me Numbers window appears. Enter the appropriate search criteria and click Find. All matching records are displayed. In the list of records, click the link for the record that you want to view. Perform one of the followings tasks: To copy a Meet-Me number or pattern, click the Meet-Me number or pattern that you want to copy. The Meet-Me Number/Pattern Configuration window appears. Click Copy. To add a Meet-Me Number or Pattern, click the Add New button. To update an existing Meet-Me Number or Pattern, click the Meet-Me Number or Pattern that you want to update. Step 6 Enter the appropriate settings. See the Related Topics section for information about the fields and their configuration options. Related Topics Meet-Me Number and Pattern Settings, on page 6 Meet-Me Number and Pattern Settings Field Directory Number or Pattern Description Description Enter a Meet-Me number or a range of numbers. To configure a range, the dash must appear within brackets and follow a digit; for example, to configure the range 1000 to 1050, enter 10[0-5]0. The description can include up to 50 characters in any language, but it cannot include double quotation marks ("), percentage sign (%), ampersand (&), or angle brackets (<>). 6

Restrictions Field Partition Minimum Security Level Description To use a partition to restrict access to the Meet-Me number or pattern, choose the desired partition from the drop-down list box. If you do not want to restrict access to the Meet-Me number or pattern, choose <None> for the partition. You can configure the number of partitions that are displayed in this drop-down list box by using the Max List Box Items enterprise parameter. If more partitions exist than the Max List Box Items enterprise parameter specifies, the Find button is displayed next to the drop-down list box. Click the Find button to display the Find and List Partitions window. Note Note To set the maximum list box items, choose System > Enterprise Parameters and update the Max List Box Items field under CCMAdmin Parameters. Make sure that the combination of Meet-Me number or pattern and partition is unique within the Cisco Unified Communications Manager cluster. Choose the minimum Meet-Me conference security level for this Meet-Me number or pattern from the drop-down list box. Choose Authenticated to block participants with nonsecure phones from joining the conference. Choose Encrypted to block participants with authenticated or nonsecure phones from joining the conference. Choose Non Secure to allow all participants to join the conference. Note To use this feature, ensure that you have a secure conference bridge that is configured and available. Restrictions Cisco Unified Communications Manager supports a maximum of 100 simultaneous Meet-Me conferences for each Cisco Unified Communications Manager server. After the maximum number of participants that is specified for that conference is has been exceeded, no other callers can join the conference. 7

Restrictions 8