Effective COBIT Learning Solutions Information package Corporate customers

Effective COBIT Learning Solutions Information package Corporate customers

Thank you f o r y o u r interest Thank you for showing interest in COBIT learning solutions from ITpreneurs. This document provides you with a comprehensive and complete overview of learning solutions available in the IT governance and compliance domain. These training solutions are based on COBIT, the internationally adopted framework for control over IT. The following subjects will be covered in this information package: About ITpreneurs The need for COBIT training Relationship with ISACA Structured education COBIT learning solutions Instructor supported learning Proposed education structure for the Jordan Kuwait Bank Pricing Other frameworks If you have any further questions related to this proposition or if you are interested to adopt trainings from the COBIT curriculum kindly get in touch with ITpreneurs. ITpreneurs / www.itpreneurs.com / info@itpreneurs.com ITpreneurs Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 2/20-

ITpreneurs g l o b a l, f l e x i b l e, innov at ive ITpreneurs B.V. based in Rotterdam, the Netherlands is the leading IT training solutions company in the domain of IT best practices and IT governance frameworks. ITpreneurs offers the largest portfolio of e-learning and classroom training solutions within the ITSM and IT governance domains. ITpreneurs training solutions are delivered as e-learning courses and as classroom and blended trainings through its extensive network of partners. Through its content expertise and extensive partner network, ITpreneurs training solutions are currently delivered in 45 countries across 6 continents and in 6 languages. ITpreneurs works with ISACA to develop COBIT training courses. These courses are designed to help professionals master COBIT and utilize this knowledge to implement COBIT effectively within their organizations. Sustainable COBIT competency helps IT organizations and departments to align with the goals and objectives of the business and generate strategic value from IT. This COBIT product suite includes COBIT 4.1, which is used by permission of the IT Governance Institute (ITGI). 1996, 1998, 2000, 2005 IT Governance Institute (ITGI). All rights reserved. COBIT is a registered trademark of ISACA and the IT Governance Institute. Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 3/20-

Facts about ITpr e n e u r s Over 80 seasoned professionals with extensive experience in Education and IT Services Headquartered in Rotterdam, The Netherlands and subsidiaries in Japan, USA, UAE, and India ITpreneurs provides training courses in all major IT best practice domains: ITIL/ITSM, COBIT, IEC/ISO 20000, MOF and is developing training courses in the ISO 17799 domain ITpreneurs operates through a partner network of over 50 partners globally. Partners include reselling partners, content development partners and training delivery partners. Figure 1: ITpreneurs partner network Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 4/20-

The Need f o r C O B I T t r a in ing COBIT is increasingly being accepted and adopted as a good practice for control over information, IT and related risks. Its guidance enables an enterprise to implement effective governance over IT which is pervasive and intrinsic throughout the enterprise. Organizations that are using COBIT benefit from developing COBIT competences within their organization. These COBIT competences help individuals and organizations to manage the implementation of COBIT as their IT governance framework or IT management framework and offers direct results that benefit the organization. Training plays an important factor in the development of competences. Training helps to build awareness and understanding for those affected by the adoption of CobiT. Training is effective for those responsible for the implementation of COBIT as a roadmap for implementation can be defined and established. Management also benefits from COBIT training as it helps them meet their performance and conformance objectives. Mastering COBIT Organizations using COBIT benefit from developing sustainable COBIT competences among their key professionals. COBIT training courses help professionals master COBIT and utilize this knowledge for effective implementation within their organizations. Sustainable COBIT competency helps IT organizations and departments align with the goals and objectives of the business and generate strategic value from IT. Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 5/20-

Our valued relationship w ith I S AC A ISACA (www.isaca.org) recognized the need for structured and formal education and worked together with ITpreneurs to develop authentic COBIT learning solutions. The COBIT Awareness course, COBIT Foundation course, COBIT Foundation exam and the COBIT for Sarbanes Oxley Course are examples of high quality courses that are developed. These training courses are owned by ISACA and ITpreneurs and partners manage to the delivery of these courses in the market. About ISACA: With more than 60,000 members in more than 140 countries, ISACA is a recognized worldwide leader in IT governance, control, security and assurance. Founded in 1969, ISACA sponsors international conferences, publishes the Information Systems Control Journal, develops international information systems auditing and control standards, and administers the globally respected Certified Information Systems Auditor (CISA ) designation earned by more than 44,000 professionals since inception, and Certified Information Security Manager (CISM ) designation, a groundbreaking credential earned by 5,500 professionals. Source: http://www.isaca.org Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 6/20-

Structured e d u c at i o n Organizations benefit from providing various types of education to their key staff. To what extent the organization will benefit depends on the level and depth of training provided and the audiences selected for training. A structured education program tailored for specific audiences ensures that every audience receives an adequate level of training. For example: Implementation teams require thorough knowledge and implementation guidance to give them proper understanding of how to best implement COBIT in the organization. Compliance consultants, IT professionals, and audit professionals need to have an essential level of understanding of COBIT and understand how the different COBIT components are related to each other. Business users, top management, IT developers, and IT service support staff require an awareness level of knowledge of COBIT at a high level without needing to go into depth. Advanced The implication of compliance on IT Implementing Governance Using COBIT IT leadership Implementation consultants / auditors / service managers Intermediary Essentials COBIT for Sarbanes Oxley COBIT Foundation Course + Exam COBIT Awareness Compliance team / business and application process owners Assurance / Security and IT professionals Key business users / Leadership Figure 2: Training pyramid Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 7/20-

A portfolio of training courses and workshops are designed to meet the training needs of these professionals (figure 1). The depth and focus of training increases when advancing to the top of the training pyramid: Trainings at the surface of the pyramid is designed for broad audiences and provides a generic overview of COBIT. The training at the top of the pyramid is specialized and oriented towards smaller groups of people and provides implementation oriented training courses. Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 8/20-

Learning solutions and course des c r ip t ions Figure 3: Training path Figure 3 provides an overview of the training courses available in the ITpreneurs product catalog. Course descriptions for these courses are described in the following sections. Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 9/20-

COB1012: COBIT Awareness (e-learning) The COBIT Awareness training is a two-hour introductory training session that addresses the importance of IT governance and the need for an IT control framework. COBIT is introduced as the framework that provides an answer to this specific need and the relationships with other IT best practice frameworks such as ITIL, BS7799, and COSO which are highlighted. At the end of this course, learners will understand: How IT management issues are affecting organizations The need for a control framework driven by the need for IT Governance How COBIT meets the requirement for an IT Governance Framework How COBIT is used with other standards and best practices The elements of the COBIT Framework Course modules: Responding to IT Challenges Introducing COBIT Further information about this course: Delivery method: Self paced e-learning Course duration: 2 hours Audience: IT Support Staff, Key Business Users, senior managers in IT service providing firms Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 10/20-

COB1010 COBIT Foundation Course (e-learning) The COBIT Foundation Course helps IT, Audit, Risk and Compliance professionals to master COBIT and apply this knowledge in a practical manner within the organizations they support. The COBIT Framework is explained using practical examples and a case studydriven approach. All other components from the COBIT toolkit such as Audit Guidelines, Management Guidelines and Control Objectives are addressed as well. The course helps professionals understand how COBIT can be used in a logical and understandable manner and validates this knowledge through assessments and quizzes. An exam preparation module is included in the course, which prepares the participants to take on the official ISACA COBIT Foundation Exam. At the end of this course, learners will understand: How IT management issues are affecting organizations The need for a control framework driven by the need for IT Governance How COBIT meets the requirement for an IT Governance Framework How COBIT is used with other standards and best practices The COBIT Framework and all the components of COBIT How to apply COBIT in a practical situation How the use of COBIT is supported by the ITGI Course modules: Course introduction Responding to IT Challenges Introducing COBIT What COBIT provides Applying COBIT in Practice Products and support available from ITGI Exam Preparation for the COBIT Foundation Exam v4.0 Further information about this course: Delivery method: Self paced e-learning Course duration: 8 hours Audience: IT Support Staff, Key Business Users, senior managers in IT service providing firms Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 11/20-

COB1030: COBIT Foundation Exam (online) The COBIT Foundation Exam is a knowledge test, which can be taken online through the Internet. Candidates taking the exam can demonstrate that they understand and master COBIT. The questions in the exam are tailored to the COBIT Foundation Curriculum. However, candidates can also take the exam without completing the course. Candidates who complete the COBIT Foundation Course and pass the exam obtain 8 CPE credits from ISACA. Objectives for the COBIT Foundation Exam: How IT management issues are affecting organizations The need for a control framework driven by the need for IT Governance How COBIT meets the requirement for an IT Governance Framework How COBIT is used with other standards and best practices The COBIT Framework and all the components of COBIT How to apply COBIT in a practical situation How the use of COBIT is supported by the ITGI Further information about the exam: The exam is a 40 question multiple choice exam Passing threshold for the exam is 70% Exam is conducted online, supervised by a proctor Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 12/20-

COB1013: COBIT for Sarbanes Oxley Compliance (e-learning) To ensure effective internal controls over financial reporting, controls are needed in IT systems and the environment. The Sarbanes-Oxley Act results in a requirement for effective controls over IT systems and environments. Participants who are taking this four-hour e-learning course learn more about this act and the implications of compliance on the IT organization. The participants learn how COBIT, the COSO compliant standard, can be used to comply with Sarbanes-Oxley requirements. A practical roadmap is used and complemented with actual industry case studies to outline the steps required to achieve compliance. At the end of this course, learners will understand: The scope and depth of the Sarbanes Oxley act and its impact on the IT departments A roadmap to Sarbanes Oxley compliance for IT departments using COBIT Case studies from organizations having used COBIT framework to prepare for SOX compliance Course modules: SOX - An Overview Complying with SOX SOX in detail Role of IT in SOX compliance COBIT for financial accounting How to implement SOX How is the roadmap implemented? How can you sustain SOX requirements? Further information about this course: Delivery method: Self paced e-learning Course duration: 5 hours Audience: IT Consultants, Audit management, IT management, Sarbanes Oxley implementation team Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 13/20-

Implementing IT governance using COBIT (classroom) The two-day classroom implementation workshop helps participants understand what it takes to implement the COBIT Framework in an organization. It explains what a possible route towards implementation can be. The course is designed for everyone who plays an active role in the implementation of COBIT and benefits from hands-on practical implementation experience. At the end of this course, learners will: Understand the ITGI s approach to IT governance implementation based on the ITGI implementation guide Understand the implementation roadmap and how COBIT supports each step Scope and plan IT governance initiatives based on COBIT Assess process capability using the COBIT maturity models Plan improvements using control objectives and control practices Create a performance measurement framework using COBIT s metrics and the balanced scorecard Sustain IT governance implementation Consider practical implementation factors Be aware of COBIT implementation support from ISACA Course modules: Introduction to IT Governance Identify Needs Envisioning the solution Plan the solution Implement solution Building sustainability Implementation considerations Further information about this course: Delivery method: classroom workshop Course duration: 2 days Audience: IT Consultants and Auditors, Senior IT and Audit management, practitioners, implementation team Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 14/20-

Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 15/20-

Proposed education s t r u c t u r e ITpreneurs proposes an educational structure for organizations interested in adopting the COBIT Framework. This program focuses on developing COBIT skills and implementation knowledge in the organization for selected audiences in an organization. COBIT Foundation Course COBIT Foundation Exam Implementing IT Governance using COBIT Implementation teams COBIT Awareness Course IT management and IT Audit professionals IT development, IT management, Operational staff The following structure is proposed using the metro map image displayed above: - PHASE 1: IT development staff, IT management, operational staff undergo the e-learning COBIT Awareness course: The objective of this program is to provide an insight into the need for a control framework such as COBIT. COBIT is explained at a high level to help learners understand the components and use of COBIT. This training is used as part of an Awareness campaign to develop an understanding for the implementation. - PHASE 2: IT management and Audit professionals undergo the COBIT Foundation Course and complete and pass the COBIT Foundation Exam: For IT management professionals and IT audit professionals COBIT becomes part of their day to day life. Setting up controls, validating the control framework, providing structured information to IT Management and managing the external auditors, all require a thorough understanding of the COBIT Framework. The COBIT Foundation Exam validates these teams master COBIT at a Foundation level. An official certificate is provided by ISACA; the authority in this domain. Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 16/20-

- PHASE 3: The implementation team learns the implementation considerations through an advanced workshop: The advanced workshop Implementing IT governance using COBIT helps these professionals to effectively manage the implementation. In a classroom workshop environment students learn to understand and apply a roadmap to implementation. Students participating in the e-learning Foundation course in Phase II will be supported by an instructor who is available in the background. Two conference call sessions are organized for these students: one at the beginning of the course and one at the end of the course. The first conference call will help the students in understanding the training program they have entered and prepares them for the different modules in the training course. The conference call at the end of the course is used to prepare students for taking on the COBIT Foundation Exam. Any issues or questions will be discussed in this conference call and final preparations will be conducted. After the conference call students will take on the COBIT Foundation Exam. Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 17/20-

Pricing structure f o r C O B I T t r a i n i n g c o u r s e s The following pricing structure applies for the COBIT training courses: Course ID Course Specifications Retail price (non ISACA members) COB1012 COBIT Awareness Course e-learning self paced $ 149 COB1010 COBIT Foundation Course e-learning self paced $ 499 COB1030 COBIT Foundation Exam Online multiple choice $ 120 COB1013 COBIT for Sox e-learning self paced $ 199 COB1021 COBIT Implementation Workshop Instructor led classroom $ 7200-1-8 learners $ 200 - per additional learner E-learning courses are available to students for a period of 90 days. Within these 90 days the students can take the complete course 2 times. This is restricted to for security / copyright reasons. Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 18/20-

Discount structure f o r C O B I T t r a i n i n g c o u r s e s The following discount structure applies for e-learning courses. Discounts are not applicable for exams. Learners % 1 0 % > 10 5 % > 20 10% > 50 15% > 100 20% > 250 25% > 500 30% > 1000 Call us Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 19/20-

Frameworks i n t h e I T p r e n e u r s p o r t f o l i o ITpreneurs specializes in learning solutions for all major IT best practice frameworks. ITpreneurs provides a full range of learning solutions in: ITIL / ITSM ISO/IEC 20000 / Service Quality Management MOF A number of these courses are available in English, Japanese, Chinese, German, and Spanish. The partners of ITpreneurs are given the opportunity to deliver training courses in all these frameworks. ITIL ITIL Awareness Training ITIL Extended Awareness Training ITIL for Helpdesk Agents ITIL Foundation Training ITIL Practitioner Training ITIL Service Managers Training ITIL Mobilization Workshop IEC/ISO 20000 IEC/ISO 20000 Service Quality Management Foundation (SQMF) Achieving IEC/ISO 20000 IEC/ISO 20000 Consultants + Certification IEC/ISO 20000 Auditors + Certification MOF (Microsoft Operating Framework) MOF Essentials Fax: +31 (10) 71 1026 1 info@itpreneurs.com www.itpreneurs.com -page 20/20-