How to Place a Catering Order Step by Step Guide
Creating an Account NOTE: Log in emails and passwords are case sensitive Click here to create a new account
Entering in Your Required Information Type in all required information Click on create an account
Placing an Order 1. Select your location here 2. Click on Place an Order
Delivery Information Enter the name for your event Choose number of delivery times. Example: breakfast, lunch, and snack = 3 Click icon to bring up the calendar and choose date of event Enter time of each delivery and location
Event & Special Instructions This is where you can personalize your order, enter in specific details for your order. Click on Save Event This is where you can email several people about this event.
You can search the menu by typing in the search text box or by clicking on the magnifying glass to expand your search to price, servings or by category. The Menu You can enter your quantity of choice and select Add to Cart Make sure appropriate delivery time is displayed.
Selecting a Menu Category Click on the drop down box for a list of menu categories
How to Add an Item to Your Order 3 different ways Click on the Drag to Cart to drag the specific item into the shopping cart Rapid ordering allows you to enter the quantity amount in the text box and click Add to Cart Or you can click on the item in red to view details on the item and enter in specific comments
Entering in Quantity & Special Instructions If this is an item you like to order frequently you can click Add to favorite items and you will view this item on your home page when you log in. Enter in special instructions here Enter the quantity of the item and click Add to Cart
Viewing Your Shopping Cart Click to view cart Click to create a new order Click to delete current order Click to empty cart Click to repeat order Change the quantity of a specific item by clicking in the text box or using the + or - If you no longer need the item in the cart click on the trash can and it will automatically delete it If everything looks correct in your shopping cart, click Checkout
You may edit your event information at any time by selecting the Order tab
Entering in a Payment Choose your payment from the drop down options Enter in your payment information Click Continue to submit payment To go back to the menu and add more items click Continue Ordering
Confirming Your Order Check to make sure all the information is correct
Submit Order If you would like to add more items to this order, click Continue Ordering If everything is correct, click Submit Order
Continue to Complete Your Order Click View Receipt to print a receipt of this order Click Continue to complete your order
Back to Your Catering Home As soon as you click on continue you should be brought back to Your Catering Home this means the order went through. You should be receiving an email notice.
Back to Your Catering Home What does the Status mean? 1) In Progress = your order has not been submitted to the catering office because you are still working on it. At this point, your order is saved, but not submitted. To submit the order to the catering office, add items to your shopping cart and complete the checkout process. The catering office is not notified of your order until you checkout. Once you checkout, then the order status will change to Tentative. 2) Tentative = your order has been submitted to the catering office for review. If the catering office has questions, they will contact you. If everything is fine with the order as submitted, then the catering office will accept the order and your order status will change to Confirmed. 3) Confirmed = your order has been accepted by the catering office and will be delivered, as ordered. Once your order has been delivered, the status will change to Completed. 4) Completed = at this point, your order has been delivered and will be charged appropriately.