VERSI ON10. 2012
FCC STATEMENT Copyright 2012 ZT Systems. All Rights Reserved. LEGAL INFORMATION This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does not cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: No Part of this Manual may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language (natural or computer), in any form or by any means, electronic or mechanical including photocopying and recording, for any purpose without the prior written consent of ZT Systems. Information in this manual is subject to change without notice and does not represent a commitment on the part of ZT Systems. ZT Systems may make improvements and/or changes in this manual at any time. ZT is a registered trademark of ZT Systems. Throughout this manual are commercial names of products made by other manufacturers or developers. Many of these product names are either registered or unregistered trademarks of their manufacturers or developers. The owners of these trademarks have never expressed approval or disapproval of ZT Systems. Acknowledgements Microsoft, Windows and the Windows logo are registered trademarks of the Microsoft Corporation. All other products are trademarks or registered trademarks of their prospective owners. LEGAL INFORMATION Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. Use of shield cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC rules. Limitation of remedies due to data loss In no event will ZT Systems or its distributors be liable to you for any damages, including but not limited to lost data, lost profits, lost savings, or other incidental or consequential damages arising from the use or the inability to use such programs or data, even if ZT Systems, its distributors or ZT dealers that have been advised of the possibility of such damages or for any claim by any other party. 34 1
TABLE OF CONTENTS Contents 1 Quick Start Guide............................................... 3 ~ 4 2 PC Setup Before Setting Up Your PC................................. 5 Connecting Your Keyboard and Mouse........................ 6 Connecting Your Monitor................................... 7 Connecting your Printer.................................... 8 Connecting Your Speakers, Microphone and Headphones......... 8 Connecting to the Internet.................................. 9 3 Using Your Computer Turning on your computer............................. 10 How to use your Optical Drive...........................11 How to use the Card Reader............................11 Setting a Restore Point............................. 12 ~ 16 Data Backup & Internet Security.............................. 16 8. GETTING HELP Before you contact ZT Systems Lifetime 24/7 Technical Support, please have the following information available: 1. System serial number: This can be found on the top front of your PC, starting with 20xxxxxx-xxxx or 20xxxxxx-xxxx, which should be 12 digits long. The letter on the bar code sticker (if applicable) and Model Number (if applicable). 2. Name and valid Phone number 3. Where and when the PC was purchased GETTING HELP 4 Customizing Your PC Settings...............................17 ~22 5 Troubleshooting PC Problems Internet / Network Problems..................................23 No Power................................................ 23 6 Resetting PC to Factory Settings Refresh Your PC Tool...................................... 24 ~ 25 Reset Your PC Tool........................................26 ~ 27 Clean Installation Guide.....................................28 ~ 31 Contacting ZT Systems Lifetime 24x7 technical support: You can reach ZT Systems technical support toll free at (888) 984-8899 24 hours a day, 7 days a week! Contacting ZT Systems Technical Support Via Email You can also reach us online by emailing ZT technical support at Support@ztsystems.com. *Note: ZT Technical support email is available Mon-Fri 9am-6pm EST. 7 Downloading Drivers............................................ 32 8 Getting Help......................................................33 2 33
DOWNLOAD DRIVERS Obtaining the Device Drivers: There are two main ways to access your system s device drivers: 1. Using the motherboard driver disk that came with your computer 2. Going to the www.ztsystems.com website and clicking on the Support Link > Driver Downloads and downloading the drivers directly from our website. 1. QUICK START GUIDE 1 SETTING UP 2 VGA DisplayPort DVI-I + HDMI-DVI [Adapter Not Included] HDMI + VGA-DVI [Adapter Not Included] 32 3
SETTING UP 3 4 RESETTING [USB Wireless Adapter Not Included] Step 9: The installation process will start at this point, and installation should take approximately 25-30 minutes. Your computer may restart several times during the process. 5 [Note: the Optical Drive Button is on the Side] www.ztsystems.com/support 24x7 Toll Free Support: 888-984-8899 4 31
RESETTING Step 7: Choose Custom for a clean installation. 2. PC SETUP Before Setting Up Your PC: Locate a level surface in a well ventilated area to place your PC. Make sure that you allow easy access to a properly grounded power outlet. To protect your PC from static charges, use a power strip, surge protector or UPS. *Note: You should not put your PC in an enclosed space such as a cabinet or drawer when it is powered on. ZT recommends against placing your PC in a tightly enclosed cabinet or corner due to the potential for overheating. Verifying Package Contents: Carefully remove the contents of the box and check for items that are missing or damaged. *Note: If any items are missing or damaged please report to ZT Systems or the vendor from which the PC was purchased. LEGAL INFORMATION SETTING UP Setting the AC input voltage selection: Your PC can be set to operate at 115V or 230V. Select the voltage with the input voltage switch, which can be found on the back of the PC near the power supply switch. *Note: By default the voltage setting should be set at 115V-US voltage rating Step 8: From here, highlight your existing hard drive and click Next. 30 15
Setting up your new ZT Systems PC: SETTING UP Make sure the power supply switch on the back of the PC is in the on, or 1, position before setting up your PC. Connect the black power cable to the back panel of the PC and the other end to a wall outlet or power strip. Connecting your Keyboard and Mouse Step 5: Click Install now. RESETTING Connect your mouse and keyboard to the PS2 or USB connectors located on the back panel of the PC. Step 6: You must accept the License terms in order to install. Place a check next to I accept the license terms and then click Next. 6 29
RESETTING In some cases it may be necessary to do a clean installation of your Windows 8 operating system. If advised by technical support to do so, here are the steps to follow. Note that all data and installed applications will be erased. Windows 8 Clean Installation Guide Step 1: Place the Windows 8 DVD that came with your system into your optical drive and restart the system. Step 2: Once the system restarts, you will see a prompt asking you to press any key to boot from disk. Press any key on your keyboard and the Windows 8 disk will load. Step 3: After the disk finishes loading, you will see the following screen: Step 4: Click Next to continue. 28 For more information, please visit www.ztsystems.com/support Connecting your monitor using a VGA port Check the back of your monitor to see which type of connector is available. To connect using the VGA port, plug a standard VGA video cable into the 15-pin video connector on the back of your PC. Tighten the two screws on the connector to fasten the video cable. Connecting your monitor using a DVI port This port can also be found in the back panel of your system. (Applicable models only.) There are different types of DVI ports, for example, DVI-I and DVI-D. Please verify which connection you have before you try to plug your monitor in. Connecting your monitor using a HDMI port This type of port can be found on the back panel of your system. (Applicable models only) One of the advantages of using an HDMI port is that the cable supports both audio and video in one connection. Simply connect an HDMI cable (sold separately) to the HDMI port. For technical support, please call 888-984-8899 7SETTING UP
8SETTING UP LEGAL INFORMATION Connecting your Printer Connect your USB or LPT1 printer to your printer port. Make sure your printer and your PC are turned off before you begin installation of your printer. *Note: See printer manufacturer for driver software and installation details. (Printer is optional, not included in the box) Connecting Your Speakers, Microphone and Headphones PC speakers (sold separately) generally include an audio cable with a lime green plug for the back panel (or front panel) of your PC. Plug your speakers or head phones into the lime green port. If you have a microphone this will plug into the Pink port. Step 5: Next you will get a popup explaining what will happen during the reset. Click on Next Step 6: To begin running the Reset your PC tool, you will need to select whether to reset the drive that Windows is installed on or all drives This process will take a few minutes to complete. Once completed your system will reboot. 1 RESETTING 27
Reset Your PC Tool Connecting to the Internet: RESETTING In some cases, it may be necessary to recover your system to its original condition by reinstalling Windows 8. To reset Windows to factory defaults, you can run the Remove Everything and Reinstall Windows tool. This option will format Windows back to the original configuration. All data will be lost. Here are the steps to run the Remove Everything and Reinstall Windows tool: Step 1: Go to your start screen. To connect to the Internet you ll need an external modem or network connection (sold separately) and an ISP (Internet service provider). Depending on the type of service offered by your ISP you will either have Cable modem connection: This type of connection provides high-speed Internet access through your local cable TV line. DSL modem connection: This provides high-speed Internet access through your existing telephone line. With this type of connection you can use the Internet while simultaneously using your telephone line. SETTING UP Router (optional): This device helps connect multiple systems on the same network. Wireless routers can also be used for this purpose. Dedicated Internet Connection: Please contact your router manufacturer or network administrator for this type of connection. Setting up a Wired Connection Step 2: Once on the start screen type Recovery and click on Settings. If you are using a DSL, Cable or Dial-up internet connection, use the network cable supplied by your ISP to directly connect to the network adapter on the back of the PC. Connect the other end of the network cable to your modem, at this point contact your ISP or telephone service for instructions on setting up and connecting your PC to the Internet. Step 3: Click on Remove Everything and Reinstall Windows. 26 9
BASIC OPERATIONS 3. USING YOUR PC Your computer comes with the Windows Operating System preinstalled. The first time you start up your computer you will be prompted to enter some additional information to complete the setup process. Step 3: Next you will get a popup explaining what will happen during the refresh. Click on Next. RESETTING Step 4: To begin running the Refresh your PC tool click on Refresh Turning on your computer Connect all necessary cables to your computer as described in the PC Set Up section (Chapter 1). Before turning on your computer, turn on your monitor. Once your monitor s power LED indicator is on, press the power button on the front of your computer to turn the system on. Step 5: This process will take a few minutes to complete. Once completed your system will reboot 10 25
RESETTING 6. RESET PC SETTINGS Refresh Your PC Tool To recover Windows without losing your data, you can run the Refresh your PC tool. This tool will make the system run more proficent. (This option will keep DATA and windows installed applications. Any software that was installed from a DVD/CD will be lost) Here are the steps to run the Refresh your PC tool. Step 1: Go to your start screen How to use your Optical Drive Press the open/close button to open the optical drive tray. The tray will then automatically open. When you place a CD/DVD in the tray remember to have it with the label facing upward. This drive will read and write Data CD/DVDs and Video CD/DVDs *. To close the tray, press the open/close button again, or gently push the tray inward. The power/busy LED indicator will come on when the drive is active. DVD±RW / Blu-ray ROM Combo Drive: Read CDs/DVDs/Blu-Ray Discs, Write CDs/DVDs Blu-ray Rewritable Drive: Read AND Write CDs/DVDs/Blu-Ray Discs BASIC OPERATIONS Step 2: Once on the start screen type Recovery and click on Settings Click on Refresh your PC How to use the Card Reader Identify the appropriate card reader slot for your memory card and insert the card. *Note: For SD cards, the card must be inserted with the label face down. 24 11
SYSTEM RESTORE, BACKUP & SECURITY Setting a Restore Point When you first set up your new system we recommend setting a Restore Point. To do so, here are the steps. Step 1: First you will have to be on the Start screen Step 2: When you see this screen simply type the word System using your keyboard. When on this screen (Start) you can use your keyboard to search for files or programs by typing the name of the file that you are looking for. 5. TROUBLESHOOTING Internet/Network problems: If you are not able to connect to the Internet, verify the following: 1. Check the Ethernet cable to ensure it is plugged in and not damaged. 2. If you are connected via Ethernet cable, either for DSL or Cable Internet connectivity, verify if there is a blinking green light on the LAN port. The link and activity lights on the LAN port help you verify if your connection is working or not. 3. If you are using a Cable Internet connection and using a router, disconnect the router and connect the PC directly into the modem. Restart your modem and PC (unplug any additional computers you may have physically connected to the modem for troubleshooting.) 4. If you are using a DSL Internet connection make sure your Internet Service Provider (ISP) is aware of the new system. Make sure to inform them of the Physical Address found using the command prompt. In order to access the command prompt, type CMD in the start search field in the start menu to bring up a DOS screen. When at the screen, type in IPCONFIG /ALL to bring your network IP Address and Physical Address. Copy your IP and Physical address and give this information to your ISP for internet connectivity troubleshooting. No Power: If you cannot turn on your PC, or it is not responding when you press the power button, follow these steps: TROUBLESHOOTING 1. Verify that your system is plugged into your wall outlet or surge protector. 2. Check to ensure that the switch on the back of the PC is set to the on, or 1, position. 3. Check to see if any fans are spinning in the PC, or if any lights are on. 4. Re-seat the power cable. 5. Make sure that the electrical outlet is working by testing it with another device. 6. Plug the PC directly into the wall, bypassing any power protection devices, power strips, and power extension cables, to check whether the PC turns on properly. *Note: If you need further assistance please refer to the Getting Help section of the user manual. Step 3: Next you will get a list of options. Here you will have to click on Settings 12 23
CUSTOMIZING Once signed in or if you click next, you should see your Windows Metro Startup screen. This means the installation is done! You have successfully customized Windows 8 on your ZT computer. Step 4: Next click on System. SYSTEM RESTORE, BACKUP BACKING & SECURITY UP Step 5: Next click on System Protection. 22 13
Step 6: Here you will have to enable the system protection settings. SYSTEM RESTORE, BACKUP & SECURITY You will have to first enable (C:) System. To do so, click on the (C:) System to highlight it then selects Configure. Select Turn on System Protection then click Apply. If you have a Microsoft account, you can simply use that email address and password to log-in. CUSTOMIZING 14 21
CUSTOMIZING Step 7: Next you will have to create a restore point. To do so, click on Create under the System Protection Tab. SYSTEM RESTORE, BACKUP BACKING & SECURITY UP Step 8: Click on Next to begin creating a restore point. 20 15
SYSTEM RESTORE, BACKUP & SECURITY Step 9: Next you will need to create a name for the restore point then click on Create. Ex. 12/12/2012. If you choose Custom setup during your initial Windows 8 Setup, you will see the following screens: CUSTOMIZING You can choose to either share your files in your home network, or decline to share. After you have created the restore point you can exit all windows. Windows will automatically create restore points after Windows updates are installed. On this screen, you can either enable or disable Windows Updates and toggle on/off Windows SmartScreen Filter. Backing up Your Data To avoid losing your data in the event of system failure, fire, theft, etc, ZT recommends routinely backing up the data on your PC. Automated, subscription-based services such as Norton Online Backup, a trial version of which is preloaded on your system, make this easy. Alternatively, you can perform manual backups by writing files to a CD/DVD, an external hard drive, or a flash drive. Internet Security To avoid viruses, malware, identity theft and other risks associated with using the internet, ZT recommends using an up-to-date antivirus program. Subscription-based services such as Norton Internet Security, a trial version of which is preloaded on your system, are available for this purpose. 16 19
CUSTOMIZING If you choose Express, this is what you will see on the next screen: 4. CUSTOMIZING PC SETTINGS *NOTE: The following screen shots may differ from what you may see during your installation. (i.e. Windows 8 version, available disk space etc.) Windows 8 Initial Setup Once you start up your system, the first screen will ask you to personalize your log-in. You can select your color and name your PC as you wish. Once finished, click Next. CUSTOMIZING From here, you can enter your email address or continue without entering your email address. Once signed in or if you click next, you should see your Windows Metro Startup screen: You will have 2 options for setting up: Custom or Express Use Express for quick setup or choose Custom if you would like to customize your system. The installation is done! You have successfully installed Windows 8 on your ZT computer. 18 17