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1. What is Email? 2. Why use Email? 3. How Email Works Email is a shortened term for electronic mail. Email is a system of world-wide electronic communication where a computer user can compose a message at one terminal and that message can then be read at the recipient's terminal when the recipient logs in. Email is also a verb: One is emailing when one sends an electronic message via a computer. Communication: Email allows for the sending, receiving, and storing of electronic messages. Speed: Email gives us the ability to contact any person in the world in a matter of minutes. Convenience: Email allows for the attachment of documents, such as a resume or a photograph. To use email, you will need a computer with an Internet connection, an email account with your own email address, and the email address of the recipient. Email accounts are on the web, so you can access your email from any computer with an Internet connection. There are several free email services on the web. Two of the most popular include: o Yahoo: mail.yahoo.com o Gmail(google mail): gmail.com 4. Email Addresses An email address is what identifies an electronic post office box on a network where email can be sent. Example: janedoe@yahoo.com Every email address has three parts: janedoe@yahoo.com breaks down like this: o A user name or user ID: jane doe o An at sign: @ o The domain name, or the address of the email service where the user s email account is located: yahoo.com o The domain name could also be.org,.edu,.gov, etc. 1

5. Email Messages Every email message has a header and a body: The header of a message contains blank fields for you to fill in: o To: The e-mail address of recipient. Be sure to type the address exactly any typo will cause the message not to be sent. You can put more than one email address in the to field by separating the addresses with commas. o CC (carbon copy): the e-mail address of anyone who is being carbon copied that is, if there are multiple recipients who should be aware of the email s contents but are not the addressees. Does not need to be filled in to send. o BCC (Blind Carbon Copy): Bcc addresses are hidden from messages sent to people on the To: and Cc: lists. Does not need to be filled in to send. o Subject: indicates the message topic. Try to be brief and to the point. Does not need to be filled in to send, but it s a common practice to do so because it alerts the recipient as to the content of the message. The body of the message is the text of the message itself. 6. Receiving, Replying, Sending: Inbox: is the mail box. New messages appear at the top of the inbox and are in bold print. When you want to check your mail: o Click on the message to read it. o You can keep messages in your inbox, move them to a folder, or delete them. Send: is the command to deliver your message once it s composed. Reply: is responding to a message you ve received. The address of the person who sent the message to you will automatically appear in the To field. Reply All: If there is more than one recipient and you only hit reply, then only the sender will receive your response. If you want to reply to everyone, choose reply all. Forward: Send the text of the email to a different person(s). New: Choose this when you want to compose a new message. Fill in the fields discussed in section 5 of this handout, type your message, and press send. 2

Below are two examples of what you will see when you look at your inbox and compose a new message: When you go into a Yahoo inbox, it will look something like this: Inbox Moveable dividing line to adjust size of visible inbox Message text Permanent Folders: Inbox, Drafts, Sent mail, Spam, Trash, Contacts. My Folders : Subfolders you create and organize as you like. NOTE: Unopened messages appear in the inbox bold print. Left click on the message, and it be highlighted in blue and it will open below in so you can read it. You can also choose a full message view. When you click New to compose a new email in Yahoo, your screen will look something like this: 3

7. Attachments Sending: Can attach photos or text documents to an email message o From a private PC: can attach files from hard drive (or c: drive) o From the public PCs here at APL: can only attach files from a disk (floppy or flash). Receiving: Can view an attached item someone sent you o o Click on attachment. Choose open or save. Beware of opening attachments because this is how viruses can be transmitted. These days, most PCs are set up with virus scan, but it s still better not to open an attachment unless you know who sent it. 8. Folders: How your mail is organized Inbox: Incoming messages are stored here until deleted or moved to a sub-folder. You can create sub-folders in your inbox in a section called my folders. (school, family, etc.) as you see fit. Sent: similar to an out box, messages you have sent are stored here. Spam: Junk mail. If you receive junk mail in your inbox, mark it as spam and any other correspondence from that sender will be directed there. Trash: Messages that have been deleted stay here until the trash is emptied. 9. Contacts: Your Address Book You can keep an address book of people you email for quick access to their email addresses. 10. How to Create Your Yahoo! Account (READ FIRST!!) 1. Go to mail.yahoo.com 2. On the right-hand side of the page, you will see Don't have a Yahoo! ID? Signing up is easy. Sign Up 3. Click Sign Up. (Turn page) Page 5 of this handout is a helpful worksheet for setting up your Yahoo account. 4. You will need to fill out three sections and enter a security code: 1. Tell us about yourself (name, etc.) 2. Select your User ID and password (You will need to create these; it s a good idea to have a couple of choices for User ID because your first choice might not be available). 3. In case you forget your User ID and password (security questions) 4. Just a Couple More Details: Enter the Security Code and Check the box to agree to Yahoo Terms of Service. See Page 5 for a printout of the Sign-Up Screen and Further 4

Below is what you will see when you click Sign Up (we ve added the extra boxes of more info). Use this page as a worksheet before you set up your account. WRITE DOWN your answers so you will be able to quickly type the application online. The application in time sensitive this means it needs to be completed within five minutes or it will not be successful. PLEASE READ THROUGH AND PLAN YOUR ANSWERS FOR THE ENTIRE APPLICATION FIRST--IT WILL SAVE TIME (and frustration!). When you see this drop-down arrow, left click it once and use the mouse to choose your answer. Basic Info. Fill out all fields. You must create a Yahoo ID. If the ID you want is taken, you will be given suggestions. You do not have to choose a given suggestion you can keep trying until you find an ID you like. MY USER ID: MY PASSWORD: Password: You will need to memorize this, so make it something you can easily recall. At the same time, you want it to be secure and not easy for others to guess. Use letters and numbers. Can leave blank Yahoo will use this to verify that you re the account holder if you ever need to change your passwords, etc. This code will be different every time and you may have to go through this step more than once to get it right. Left click inside this box so a check mark appears, and then left click on create my account. 5

11. Familiarize yourself with your account: You will know your application is successful if you see a Congratulations, (your UserID! ) Screen. You can print the account details. Click continue to go to your account. There will be some informational boxes to read. Read them and click continue or next or get started as required. 12. Working with your account: Send a test email Take a moment to familiarize yourself with the screen. o To the left you will see the options to check mail and write a new message. o Below that will be your folders: Inbox, drafts, sent, etc. o In the middle of the screen will be Yahoo! News o To the right of your screen will be some ads Note: You will have an introductory message from Yahoo offering to transfer your information from existing email accounts. You do not need to worry about this. Click New. You will see a screen with the fields we talked about on page 2: To, CC, Subject. o In To type: aplcomputerlab@yahoo.com o In Subject type: test o Click the Send button (right above To ) o Wait for a new message to arrive in your inbox. o Click Reply (icon of an envelope with an arrow pointing left) o Type a reply and click send. 13. Any Questions? 6