Crystal Reports 2008 FixPack 2.4 Known Issues and Limitations

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Crystal Reports 2008 FixPack 2.4 Known Issues and Limitations 1/5

Copyright Copyright 2010 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iseries, pseries, xseries, zseries, eserver, z/vm, z/os, i5/os, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Oracle is a registered trademark of Oracle Corporation. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc. HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology. Java is a registered trademark of Sun Microsystems, Inc. JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United States and in other countries. Business Objects is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies (\"SAP Group\") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. January - 2010 2/5

About these Known Issues and Limitations This FixPack can only be applied on top of Crystal Reports 2008 SP2. If this FixPack is applied to one machine or product, it must be applied to all machines and products in your deployment. A separate FixPack is available for each BusinessObjects product that has a standalone installation. For a full list of FixPacks, see the BusinessObjects XI 3.1 FixPack Installation and Deployment Guide. This FixPack is neither intended for BusinessObjects Edge Series 3.0 nor for BusinessObjects Edge Series 3.1 and should not be installed on top of those releases. Intended for anyone involved in installing, configuring, administering or supporting users of Crystal Reports 2008 FixPacks, these release notes contain important information about known issues and limitations in this software. Please read the entire document before installing your Business Objects software. The issues in this document are divided into sections by FixPack number. Issues reported in a FixPack apply to all subsequent FixPacks unless otherwise stated. Within each FixPack section, issues are sorted in ascending order by ADAPT tracking number. This document is just one in a set of documents bundled with this release. For information on Software issues that have been fixed with this release Supported hardware and software for use with this release Note: Before deploying this or any other Business Objects software offering, check this document for the latest information on third-party support Product Documentation See FixPack Fixed Issues document available here: http://service.sap.com/patches (for all products but Crystal Reports). On the Downloads page, click on the Info link to access the file. http://www.sdn.sap.com/irj/sdn/businessobjects-downloads (for Crystal Reports) Supported Platforms document available here: http://service.sap.com/bosap-support (for all products but Crystal Reports) http://www.sdn.sap.com/irj/sdn/businessobjects-articles (for Crystal Reports) To display, print and download documents and manuals in PDF format, see the Product Guides section of http://service.sap.com/ bosap-support 3/5

Known Issues and Limitations for Crystal Reports 2008 FixPack 2.1 ADAPT01280494 Crystal Reports.NET runtime redistribution MSI and merge modules are unavailable Because the Crystal Reports.NET runtime redistribution MSI and merge modules are unavailable in FixPack 2.1, the following deployment features will be unavailable on Crystal Reports.NET Xl Release 3.0: - ClickOnce in Visual Studio 2005 and Visual Studio 2008. - The build customized setup package, which uses the Crystal Reports.NET runtime merge module. - The build customized setup project, which uses the Crystal Reports.NET runtime MSI in Visual Studio 2005 and Visual Studio 2008. The runtime redistribution MSI and merge modules will be added to FixPack 2.2, and these features will be available then. Also, it is recommended that users avoid deploying new Crystal Reports.NET applications to an earlier Crystal Reports.NET environment (SP2 or SP1) if the new applications have been built using FixPack 2.1. Updating Visual Studio runtime libraries for latest security fix Due to a security fix in ADAPT01280494, this patch may update the Visual Studio runtime libraries on the system. For more information, see Microsoft Knowledge Base article 973544. http://support.microsoft.com/kb/ 973544/ 4/5

Known Issues and Limitations for Crystal Reports 2008 FixPack 2.2 ADAPT01320579 Virtual Directory in IIS to "crystalreportviewers12" not be created automatically in earlier.net Framework In a Windows environment using Microsoft.Net Framework 1.1 and IIS, the Crystal Reports.NET runtime installer and setup package fails to create a virtual directory in IIS that points to the files being installed. The setup package is built by the Crystal Reports.NET runtime redistribution merge module. The viewer files are installed to the following directory: Program Files\Business Objects\crystalreportviewers12. You will need to manually create a virtual directory in IIS that points to Program Files\Business Objects\crystalreportviewers12. This problem will not happen with Microsoft.Net Framework 2.0 or higher. 5/5