MT LoadMaster - Dell R-Series. Multi-Tenant LoadMaster for the Dell R-Series. Installation Guide

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Multi-Tenant LoadMaster for the Dell R-Series Installation Guide VERSION: 8.0 UPDATED: MARCH 2016

Table of Contents 1 Introduction... 3 2 Connect the Dell R-Series... 4 2.1 Install the Multi-Tenant LoadMaster... 4 2.2 Boot the Installed Multi-Tenant LoadMaster... 5 2.3 Configure the Multi-Tenant LoadMaster... 6 2.4 Update from Temporary to Permanent License... 11 3 Configuring the Multi-Tenant LoadMaster via the Console... 12 4 The idrac Module... 15 4.1 Configure the idrac Module... 15 4.2 Restore Functionality Using the idrac Module... 19 5 References... 24 Document History... 25 Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 2

Introduction 1 Introduction KEMP Multi-Tenant LoadMaster (MT LoadMaster) is a true multi-tenant application service delivery control point for enterprises and Managed Service Providers (MSPs). Multi-Tenant LoadMaster's flexible virtualized architecture (HyperFlex ) provides the framework for delivering KEMP as well as independent third party virtualized network functions (VNFs) in a single Multi-Tenant LoadMaster platform. This document describes the steps required to install the KEMP Multi-Tenant LoadMaster software on the Dell R-Series server. PXE and USB booting options are also supported by the LoadMaster installation ISO file. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 3

Connect the Dell R-Series 2 Connect the Dell R-Series To connect the Dell R-Series, follow the steps below: 1. Install the Dell R-Series into a 19 inch rack or another safe location. 2. Connect Ethernet cables to the ports on the Dell R-Series. Please use the worksheet included in the pack to determine which ports to connect. For single-arm setups, the switch only needs to be connected to port 0 (or eth0). 3. Connect the monitor and keyboard to the Dell R-Series (or just a serial cable). 4. Connect the power cable to the Dell R-Series. 5. Turn on power to the unit. 2.1 Install the Multi-Tenant LoadMaster To install the Multi-Tenant LoadMaster, follow the steps below: 1. Insert the CD into the CD-ROM drive. 2. Boot the server. Figure 2-1: LoadMaster Installation: 3. Once the server boots from the CD, the Multi-Tenant LoadMaster installation begins automatically with no parameters if no boot parameters are entered. For further information on the different boot options that are available, refer to the Bare Metal Boot Options, Technical Note. The serial number should be automatically pulled from the Multi-Tenant LoadMaster. If it is not, please enter it when prompted. Figure 2-2: Select disk/partition 4. Select select disk/partition and press OK. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 4

Connect the Dell R-Series Figure 2-3: Select the target disk 5. Select the target disk for installation and press OK. Figure 2-4: Delete existing partition(s) 6. Select delete existing partition(s) and press OK. Figure 2-5: Start installation 7. Select start installation and press OK. 8. Press OK. The installation should complete successfully. 2.2 Boot the Installed Multi-Tenant LoadMaster The server is now ready to be rebooted with the Multi-Tenant LoadMaster software installed on the local disk. Within the console, select the Ctrl-Alt-Del option from the Macros drop-down menu. The server should now begin to boot from the local disk. Occasionally, call trace code may appear while the Multi-Tenant LoadMaster is booting up. This can be ignored. The Multi-Tenant LoadMaster should obtain an IP address via DHCP, please note this value. If the Multi-Tenant LoadMaster does not obtain an IP address via DHCP then the Multi-Tenant LoadMaster must be manually configured using the console once the license key has been obtained. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 5

Connect the Dell R-Series Please refer to Section 3 for further information regarding manually configuring the Multi- Tenant LoadMaster. Figure 2-6: Multi-Tenant LoadMaster Installation Complete 2.3 Configure the Multi-Tenant LoadMaster The Multi-Tenant LoadMaster must now be configured to operate within the network configuration. 1. In an internet browser, enter the IP address that was noted in Section 2.2. Ensure to enter https:// before the IP address. 2. A warning may appear regarding website security certificates. Please click the continue/ignore option. 3. The Multi-Tenant LoadMaster End User License Agreement screen appears. Please read the license agreement and, if willing to accept the conditions therein, click the Agree button to proceed. 4. A screen will then appear asking if you are OK with the Multi-Tenant LoadMaster regularly contacting KEMP to check for updates and other information. Click the relevant button to proceed. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 6

Connect the Dell R-Series 5. If using the Online licensing method, fill out the fields and click License Now. If you are starting with a trial license, there is no need to enter an Order ID. If you are starting with a permanent license, enter the KEMP Order ID# if this was provided to you. If using the Offline Licensing method, select Offline Licensing, obtain the license text, paste it into the License field and click Apply License. For detailed instructions on how to register for a KEMP ID and license the Multi-Tenant LoadMaster, refer to the Licensing, Feature Description. 6. The Change Password screen appears. Figure 2-7: Change password screen 7. Enter a new password for the bal user in the Password field and retype it in the Retype Password field. 8. The login screen appears again, enter the bal user name and password as defined in the previous step. 9. In the screen informing that the password has changed, click the Continue button Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 7

Connect the Dell R-Series 10. If the machine has shipped with a temporary license a warning will appear informing that a temporary license has been installed on the machine and it will say how long the license is valid for. Click OK. Figure 2-8: Temporary license warning 11. The Appliance Vitals screen of the Multi-Tenant LoadMaster appears. Figure 2-9: Appliance Vitals screen 12. Click the System Configuration menu option. 13. Click the eth0 menu option within the Interfaces section. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 8

Connect the Dell R-Series Figure 2-10: Network Interface screen 14. In the Network Interface 0 screen, enter the IP address of the eth0 interface, the network facing interface of the Multi-Tenant LoadMaster, in the Interface Address field. 15. Click the Set Address button. 16. Click the eth1 menu option within the Interfaces section. 17. In the Network Interface 1 screen, enter the IP address of the eth1 interface, the farmside interface of the Multi-Tenant LoadMaster, in the Interface Address field. 18. Click the Set Address button. This interface is optional, depending on the network configuration. 19. Click on the Local DNS Configuration > Hostname Configuration menu option. Figure 2-11: Set Hostname screen 20. In the Hostname configuration screen, enter the hostname into the Current Hostname input field. 21. Click the Set Hostname button. 22. Select the Local DNS Configuration > DNS Configuration menu option. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 9

Connect the Dell R-Series Figure 2-12: DNS configuration screen 23. In the DNS configuration screen, enter the IP address(es) of the DNS Server(s) which will be used to resolve names locally on the Multi-Tenant LoadMaster into the DNS NameServer input field. 24. Click the Add button. 25. Enter the domain name that is to be prepended to requests to the DNS nameserver into the DNS NameServer field. 26. Click the Add button. 27. Click the System Configuration > Network Setup > Default Gateway menu option. Figure 2-13: Default gateway screen 28. In the DNS configuration screen, enter the IP address of the default gateway into the IPv4 Default Gateway Address input field. 29. Click the Set IPv4 Default Gateway button. The Multi-Tenant LoadMaster is now fully installed and ready to be used. For further information on how to configure and implement the Multi-Tenant LoadMaster, please refer to the Multi- Tenant LoadMaster documentation which can be accessed from: http://kemptechnologies.com/documentation. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 10

Connect the Dell R-Series 2.4 Update from Temporary to Permanent License Depending on the terms and conditions of purchase, the Multi-Tenant LoadMaster will be entitled to either a temporary or permanent license. If the Multi-Tenant LoadMaster has a temporary license, a permanent license will be automatically issued via email upon receipt of payment. To upgrade the license from temporary to permanent please complete the following steps: 1. Select the System Configuration menu option. 2. Select the System Administration > Update License menu option. The Update License screen appears. Figure 2-14: Update License screen 3. Enter the permanent license key in the License field. 4. Click the Update License button The license should now be updated. The Multi-Tenant LoadMaster is now fully installed, fully licensed and ready to be used. For further information on how to configure and implement the Multi-Tenant LoadMaster, please refer to the Multi-Tenant LoadMaster documentation which can be downloaded from the http://kemptechnologies.com/documentation page. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 11

Configuring the Multi-Tenant LoadMaster via the Console 3 Configuring the Multi-Tenant LoadMaster via the Console If the Multi-Tenant LoadMaster does not automatically obtain an IP address using DHCP as described in Section 2.2, or if the user prefers to configure the Multi-Tenant LoadMaster via the console, then the following configuration steps must be completed before starting the Multi- Tenant LoadMaster. 1. Login in to the Multi-Tenant LoadMaster via the console using the following credentials: lb100 login: bal Password: 1fourall 1. If required, change the Multi-Tenant LoadMaster password (for the bal user) when prompted to do so within the console. 2. If required, press OK within the dialog box informing of the password change. 3. Press OK within Quick Setup Help dialog box. 4. Enter the IP address of the eth0 interface (the network facing interface of the Multi-Tenant LoadMaster) in the input field within the Network Side Interface Address dialog box. This value must be configured from within the console. 5. Press OK. 6. Enter the IP address of the eth1 interface in the input field within the Farm Side Interface Address dialog box. 7. Press OK. The eth1 interface is only configured if using a two-armed configuration. This interface can be configured at a later date using the Multi-Tenant LoadMaster Web User Interface (WUI) if preferred. 8. Enter the hostname (you can accept the default value of KEMP if desired) into the field of the Multi-Tenant LoadMaster Hostname dialog box. 9. Click OK. 10. Enter the IP address(es) of the DNS Server(s) which will be used to resolve names locally on the Multi-Tenant LoadMaster into the input field of the Name Server IP Addresses dialog box. This interface can be configured at a later date using the Multi-Tenant LoadMaster WUI if preferred. 11. Press OK. 12. Enter the domain name that is to be prepended to requests to the DNS nameserver in the input field of the Domain List dialog box. This interface can be configured at a later date using the Multi-Tenant LoadMaster WUI if preferred. 13. Press OK. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 12

Configuring the Multi-Tenant LoadMaster via the Console Figure 3-1: Default Gateway 14. Enter the IP address of the default gateway in the field of the Default Gateway dialog box. This value must be configured from within the console. 15. Press OK. 16. Press Yes within the Reboot screen when requested. 17. In an internet browser, enter the IP address of the eth0 entered in Step 6. Ensure to enter https:// before the IP address. 18. A warning may appear regarding security certificates. Click the continue/ignore option. 19. The End User License Agreement screen appears. Please read the license agreement and, if willing to accept the conditions therein, click the Agree button to proceed. 20. If the machine has shipped with a temporary license, a warning may appear informing that a temporary license has been installed and it says how long the license is valid for. Click the OK button. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 13

Configuring the Multi-Tenant LoadMaster via the Console Figure 3-2: Multi-Tenant LoadMaster Management Vitals The Multi-Tenant LoadMaster Management Vitals screen of will appear. The Multi-Tenant LoadMaster is now fully installed and ready to be used. For further information on how to configure and implement the Multi-Tenant LoadMaster, please refer to the Multi- Tenant LoadMaster documentation which can be accessed from: http://kemptechnologies.com/documentation. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 14

The idrac Module 4 The idrac Module idrac Enterprise may not be installed on your Dell Server Platform. Please confirm with your Dell Support Team. The idrac module gives network administrators a dedicated management channel for device maintenance. The idrac functionality can be accessed by using a Command Line Interface (CLI) or a supported web browser. The idrac has its own network connection, memory, processor and access to the system bus. Key features of the idrac include remote console capabilities, power management and virtual media access. 4.1 Configure the idrac Module To configure the idrac module, follow the steps below. 1. Connect and boot the idrac. Figure 4-1: Press F10 2. At boot prompt, press F10 on the keyboard to enter the Lifecycle controller. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 15

The idrac Module Figure 4-2: Configure 3. In the main menu, select Home. 4. Click Configure server for remote access (idrac). Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 16

The idrac Module 5. Click Network. Figure 4-3: idrac Settings Figure 4-4: System Setup Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 17

The idrac Module 6. Select Enabled for the Enable IPv4 option. 7. Set the Static IP Address. 8. Set the Static Gateway. 9. Set the Static Subnet Mask. 10. Click the Back button. 11. Click User Configuration. Figure 4-5: Click User Configuration Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 18

The idrac Module Figure 4-6: User Configuration 12. Set the values as required. 13. Click the Back button. 14. Click Exit. 15. Now, log in to the idrac module from a web browser by entering the IP address previously configured. Ensure to enter https:// before the IP address. 4.2 Restore Functionality Using the idrac Module The idrac module is an effective way of restoring functionality to units when the Solid State Drive (SSD) needs to be replaced. The server is able to boot from an ISO uploaded to the vflash SD card and reinstall the firmware. Follow the steps below to restore using the idrac: 1. First, create a vflash image. 2. Then, log in to the idrac Web User Interface (WUI) by navigating to the IP address in a web browser. Ensure to enter https:// before the IP address. 3. Navigate to vflash and select Create from Image. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 19

The idrac Module Figure 4-7: Create Partition from Image File 4. Select 1 as the Index value. 5. Enter a Label. 6. Select CD as the Emulation Type. 7. Click Choose File and navigate to the relevant.iso file. 64bit firmware must be used for Dell PERC controllers to be supported. 32bit firmware gives an error saying the hard drive cannot be found. 8. Wait for the vflash partition to be created successfully. 9. Navigate to vflash > Manage. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 20

The idrac Module 10. Select the Attached checkbox. 11. Click Apply. 12. Navigate to Overview > Server > Setup. Figure 4-8: Manage Partitions Figure 4-9: First Boot Device Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 21

The idrac Module 13. Select the relevant First Boot Device. 14. Click Apply. 15. Reboot the Multi-Tenant LoadMaster and observe the installation. Figure 4-10: Enter serial number 16. Enter the service tag as the serial number and press OK. 17. A message will be displayed informing that the installation was successful. 18. Enter the license key and press OK. If you do not have a license key, please contact KEMP. Figure 4-11: Enter IP address Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 22

The idrac Module 19. Enter the IP address and press OK. 20. When the quick-start setup is finished, the Multi-Tenant LoadMaster will reboot. 21. Move the network cable to the general NIC (use the left-most interface riser card above the idrac). 22. Connect to the Multi-Tenant LoadMaster WUI by entering the IP address of the Multi- Tenant LoadMaster in a web browser. Ensure to enter https:// before the IP address. 23. Accept the license agreement. 24. Set the password and log in. Figure 4-12: Multi-Tenant LoadMaster Manager Vitals After logging in successfully the Multi-Tenant LoadMaster Manager Vitals screen should appear. Verify that the installation has completed successfully. Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 23

References 5 References Unless otherwise specified, the following documents can be found at http://kemptechnologies.com/documentation. KEMP Multi-Tenant LoadMaster WUI, Configuration Guide Licensing, Feature Description KEMP Multi-Tenant LoadMaster, Product Overview Bare Metal Boot Options, Technical Note Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 24

Document History Document History Date Change Reason for Change Version Resp. July 2014 Initial draft Initial draft of the document 1.0 LB Aug 2014 Minor updates Defects resolved 1.1 LB Nov 2014 Minor updates Defects resolved 1.2 LB Jan 2015 Release updates Updated for 7.1-24 release 1.3 LB Mar 2015 Minor updates Enhancements made 1.4 LB June 2015 Release updates Updated for 7.1-28 release 1.5 LB Sept 2015 Screenshot updates LoadMaster WUI reskin 3.0 KG Oct 2015 Minor updates Minor changes made 4.0 LB Nov 2015 Release updates Updated for MT_7.1-30 5.0 LB Dec 2015 Minor updates Enhancements made 6.0 LB Jan 2016 Minor updates Updated Copyright Notices 7.0 LB Mar 2016 Minor updates Enhancements made 8.0 LB Copyright 2002-2016 KEMP Technologies, Inc. All Rights Reserved. 25