SOLARWINDS PARTNER SALES CARDS
WHY SHOULD CUSTOMERS CHOOSE SOLARWINDS? ADAPTS WITH YOU Modular Licensing Start where it matters, grow over time Tiered Licensing Start small. Expand over time. QUALITIES Easy To try. To configure. To maintain Powerful Enterprise class software Breadth Network, Servers, Applications, Virtualization, Storage, and Databases all in a unified, modern UI FULLY SUPPORTED 24x7 Support Follow the sun model. Phone, Email, Remote Meetings. Thwack.com Active community with over 150k members SOLUTIONS RANGE Network Performance Configuration IP Address VoIP Applications & Systems Applications Servers Virtualization Storage Database Performance Security Log & Event Patching Help Desk
HOW DOES SOLARWINDS HELP? FEATURE IT ADMINISTRATORS BUSINESS VALUE Detect Outages & Performance Issues. Diagnose Faster Troubleshoot and fix issues faster Improve Service Availability Multivendor Support Single console. Avoid many vendor consoles Streamlines Operations Networks, Servers, Applications, Storage and Databases in the same console Helps to isolate root cause faster Promotes collaboration Saves Money Hybrid IT visibility on premise & cloud Single view of network health both inside and outside the firewall Visbility into server provider issues Saves Time Intelligent Alerts Reduces false positives and redundant alerts Increase operational efficiency Automated reporting and customizable dashboards Frees up time for core tasks Improved Visibility Data driven planning and budgeting Reduces Risks Automation Better control with scheduled changes. Centralized change management. Risk reduction Drastically increase productivity
NETWORK PERFORMANCE MONITOR (NPM) Multivendor end-to-end network monitoring Revolutionary NetPath TM feature with hop-by-hop analysis both inside and outside the firewall accelerates troubleshooting Proactively notify device and network capacity issues such as bandwidth, CPU, etc before it affects end-users Customizable user-specific dashboards including topology maps provides relevant data for network admins, NOC and other users Packet analysis based user experience views allows fact based engagement of the right teams network or application teams Intelligent, dependency aware alerting reduces false positives and simplifies integration with ticketing systems Number of network interfaces Rule of Thumb Any SNMP enabled device
NETFLOW TRAFFIC ANALYZER (NTA) Network traffic analysis and bandwidth monitoring Collects network conversations from flow capable devices to analyze network bandwidth utilization & troubleshoot network slowdowns Identifies bandwidth hungry applications, IPs & conversations to help optimize expensive WAN & Internet links Provide business justification to expand bandwidth capacity All flow data is stored at 1 minute granularity that allows for historical troubleshooting Most scalable software based flow collector capable of collecting up to 300k flows per second Measure the effectiveness of CBQoS policies by visualizing traffic and packet drops that might be affecting users for specific types of traffic Must match NPM license size. Refer to NPM Supported Flow Protocols NetFlow,sFlow, J-Flow, IPFIX, and NetStream
NETWORK CONFIGURATION MANAGER (NCM) Multivendor configuration and change management Automated network device configuration backup allows for a quick recovery in the event of device failure or bad configuration changes Bulk configuration changes and customizable change templates allows for rapid deployment of changes across multiple devices User roles, approval workflow and auditing of configuration changes mitigates risk of unauthorized changes Analyze and validate configurations via out of the box & extensible compliance reports for DISA STIG, PCI and Internal Security guidelines. Supports multiple vendors to provide a unified searchable repository of network device configurations Number of network devices Rule of Thumb Any device that supports CLI (Telnet / SSH )
NETPATH INTEGRATION* Visualize performance and traffic with hop-by-hop analysis along critical network path both inside and outside the firewall Integration with NTA highlights bandwidth heavy hitters for faster troubleshooting Integration with NCM highlights config changes affecting user experience, again for faster troubleshooting *NPM Feature. Refer to NPM licensing Rule of Thumb Probe any TCP application on the cloud or on-premise.
SERVER & APPLICATION MONITOR (SAM) Deep insight into application & server issues Get detailed application performance and availability metrics to troubleshoot application issues faster Proactively monitor server performance, capacity and hardware health to ensure applications are not impacted AppStack integration enables correlation and root cause analysis of issues with server and storage infrastructure Single view of commercial and in-house applications using customizable and community generated templates Real-time Process Explorer, Service Manager and Event Log Viewer for faster remediation and troubleshooting Which Applications. Server Count Application Monitoring Templates 365+ Out-of-the-Box Templates for Enterprise Applications (MS Exchange, MS SQL, Oracle, AD and more) solarwinds.com/server-application-monitor/supported-vendors
VIRTUALIZATION MANAGER (VMan) Virtualization monitoring, optimization and remediation Unified dashboard for VMware vsphere and Microsoft Hyper-V for faster problems remediation Deep Hypervisor monitoring to identify performance bottlenecks as well as configuration, capacity & storage issues Sprawl detection and management actions allows to identify & act for optimal resource utilization Capacity planning and what-if modeling helps to avoid performance bottlenecks and justify hardware upgrades Extend visibility into application and storage layers using AppStack integration Number of sockets (Physical CPUs on Hosts) Supported Virtualization Platforms VMware vsphere, VMware ESX or ESXi, Microsoft Hyper-V server
STORAGE RESOURCE MONITOR (SRM) Multi-vendor storage performance and capacity monitoring Storage performance monitoring and alerting ensures peak performance and avoid capacity surprises Performance statistics on LUN, Pool and Array level for quick diagnosis of performance issue and hotspots Automated Storage Capacity Planning on performance and capacity consumption Multi-vendor NAS and SAN support provides a unified dashboard across all storage tiers Extend visibility to virtualization and application layers via AppStack integration Number of Physical Drives (spindles) Supported Storage Platforms EMC, NetApp, IBM, HDS, HP, Dell, Pure Storage and more. Refer to the website for full list of supported devices
APPSTACK* A complete view of the application and its infrastructure layers Automatic Correlation for infrastructure (Web transaction, Applications, Servers, Virtualization, Storage) Root Cause Analysis that pinpoint issue in infrastructure very quickly Full Visibility of the Entire Infrastructure by AppStack Environment View Understand Relationships and Dependencies in the application stack *AppStack is NOT a product, it is an integration feature between WPM/SAM/VMan/SRM
DATABASE PERFORMANCE ANALYZER (DPA) Quickly identify and resolve database performance problems Wait based analytics, resource correlation and built-in expert advice help to identify root cause & address queries affecting the user experience Historical query analysis provides actionable data to developers, DBAs and system admins to accelerate response times Web based dashboard enables collaboration between DBAs, developers and system admins Agentless data collection with less than 1% overhead on monitored servers enables rapid deployment 1 second polling interval allows for very granular troubleshooting and problem isolation Number of database instances. Oracle Editions (Standard, Enterprise; 12c multi-tenant) Supported Databases Oracle SQL Server SAP ASE DB2 MySQL
LOG AND EVENT MANAGER (LEM) A SIEM tool that simplifies compliance and troubleshooting Meet compliance requirements such as PCI, ISO, SOX, etc with out of box rules & reports Normalizes logs from over 1000 log sources that enables security admins, network admins and system admins to get a holistic view of activities Real-time in-memory correlation, threat intelligence and inbuilt file integrity monitoring along with active responses enables detection of suspicious activity and elimination of threats at network speed Very low TCO due to virtual appliance deployment method and inbuilt high compression database Security oriented architecture ensures data integrity and simplifies audits Number of log sources (routers, firewalls, domain controllers, servers, switches, etc) Supported Log Sources solarwinds.com/log-event-manager/data-sources and more. Check with SolarWinds for the latest list
TYPICAL MONITORED DEVICES NPM NTA NCM SAM VMan SRM DPA LEM Firewalls Routers Switches Load Balancers Servers Hypervisor Applications Databases SAN Storage
OTHER NETMAN SOLUTIONS IP Address Manager (IPAM) Use Case Challenge Benefit Ditch Spreadsheets IP Capacity Monitoring User Device Tracker (UDT) Track Users Port Capacity Manual & Error Prone High risk of IP conflict Users unable to connect Tedious and no historic data No control of unauthorized devices Manual exercise to take stock of used switch ports Automated & accurate Mitigate IP conflict issues Pro-active alerts when subnets are running out of IPs Search & locate users via login name, IP Address or MAC address Maintain blacklists and whitelists. Alerts on rogue devices Automated reporting to enable budget plans Voice & Network Quality Manager (VNQM) Track Call Quality (Cisco and Avaya Call Managers) Verify link quality (Cisco IP SLA) Poor VoIP calls hard to troubleshoot Verify router to router quality assured by ISP Analyze CDRs (Call Data Records) with hopby-hop analysis of call path Provides visibility of network link quality with performance metrics. Jitter, response time, latency
Web Performance Monitor (WPM) Use Case Performance of web app from user perspective Monitoring external or cloudbased web applications Drill into infrastructure issue affecting website performance Centralized patching of Windows Servers Support for third party applications Compliance reporting OTHER SOLUTIONS Challenge SolarWinds Patch Manager (SPM) Measuring experience from user perspective is hard No visibility into web service/saas application performance Hard to relate poor user experience with infrastructure issue Patching large amount of servers is tedious Patching non-microsoft applications such as Adobe, Chrome Knowing the status and distribution of software Benefit Synthetic and continuous monitoring of web applications using our browser based transaction recorder. Identify and resolve slow web elements and transactions that affect overall performance by replaying user actions from multiple locations. AppStack integration enables Correlation and Root Cause Analysis of web transactions and infrastructure elements SPM can discover servers on the network and patch them with pre-defined rules. SPM provides pre-built and pre-tested 3rd party catalog SPM can generate inventory reports for the servers Web Help Desk (WHD) Service request, ticketing, approval and escalation procedures Knowledge base articles Asset discovery and management Need formal process for incident management No central repository for frequently used information Keeping IT inventory up to date 2-way integration with SolarWinds Orion platform Customizable request types and workflows Grouping, searching of FAQ articles and enable user self-services Automatic discovery, management and assignment of physical and virtual asset.