D (v.1.xx) USER MANUAL UAB TRIKDIS Draugystės str. 17, LT-51229 Kaunas LITHUANIA E-mail: info@trikdis.lt Webpage: www.trikdis.lt
Description The communicator G10D is designed to transmit messages from security control panel in secured object to an alarm receiving centre (ARC) and/or to a mobile/web application. Messages are transmitted using GPRS, SMS and DTMF tones via GSM network. GSM communicator compatible with Paradox, DSC, Caddx, Pyronix and other manufacturer control panels, reading messages directly from control panels DATA BUS. Features Connection Compatible with most control panels Connection to control panels via: o Data bus direct connection Communications Communication modes: o GPRS o DTMF tones o SMS Two SIM cards can be used for communication via primary and backup channels; If the GPRS connection with primary and backup servers will be lost, information can be sent in SMS messages; Mobile/Web application using a cloud service. Allowing user to remotely monitor and control the alarm system Event messages can be transmitted in Contact ID codes Event reporting via SMS messages to 4 different users in user customized SMS messages PING technology to detect communication problems Configuration Quick and easy configuration and firmware update Operating parameters and firmware version can be updated remotely Operating parameters are set with program G10config Inputs and outputs 1 Output controlled via: o Mobile/Web application o SMS o Internal events 2 Inputs, type: NC 1997-2016 Trikdis 1 www.trikdis.com
Content GSM communicator G10 Safety requirements... 2 Limitation of liability... 2 Operation description... 3 Technical specification... 3 Package content... 3 Module elements... 3 Description of terminals... 3 LED indication... 4 Installation steps... 4 Wiring diagrams... 4 Setting of operation parameters... 5 Protegus service... 9 Setting of operation parameters remotely... 10 Actions after sending an SMS message:... 10 Device firmware upgrade... 11 Remote firmware upgrade... 11 Remote output OUT1 status control... 11 Annex 1. SMS messages... 12 Safety requirements Please read this manual carefully before using the security communicator G10. Module G10D may only be installed and maintained by trained specialists with knowledge about operation of low voltage and signal transmission devices and their safety requirements. Module G10 should be mounted in places with restricted access and in safe distance from any sensitive electronic equipment. The device is not resistant to mechanical effects, dampness and hazardous chemical environment. Limitation of liability - When buying the Device, the Buyer agrees that the Device is a part of a security system of premises, which sends messages about security system status. The Device, when installed, does not diminish the probability of burglary, fire, intrusion or other breach of premises. - UAB TRIKDIS is not responsible for burglary, fire or any other breach of Buyer s and/or User s premises and is not liable for any direct or indirect damages incurred thereof. - When buying the Device, the Buyer agrees that the Device supplied by UAB TRIKDIS fully meets his requirements for intended use. - UAB TRIKIDIS provides no guarantees that the Device shall function as declared if the Device is installed and used not according to its original purpose, user manual and relevant electronic and technical conditions. - UAB TRIKDIS is in no way associated with GSM/GPRS/Internet service providers (operators), thus UAB TRIKDIS is in no way responsible for any defects in Device operation if they have occurred because of the loss of GSM/GPRS/Internet connection, or because of other defects in the service provider network. - UAB TRIKDIS has no control and is not responsible for the prices and marketing of network services provided by the GSM/GPRS/Internet service providers. - UAB TRIKDIS is not responsible if GSM/GPRS/Internet services are not provided to the Buyer and/or User of the Device or were cancelled and any direct or indirect damages were incurred thereof. - UAB TRIKDIS is not responsible for any direct or indirect damages incurred by the Buyer and/or User of the Device due to loss of electricity. - UAB TRIKDIS is not liable if Device firmware versions were not updated by the Buyer and/or the User on time. - User manual of the Device can contain technical inaccuracies, grammatical or typographical errors. UAB TRIKDIS reserves the right to correct, update and/or change information in the installation manual. 1997-2016 Trikdis 2 www.trikdis.com
Operation description Module can receive messages from DSC, Caddx, Paradox, SECOLink or Pynonix security control panel data buses and transmits them to the monitoring station using the pre-set communication channel. Full list of control panels can be found in G10config. Module can send messages via the backup channel, if the communication via main channel fails. The second SIM card may be used for communication via the backup channel. Module may send information to the monitoring station using SMS messages if module loses GPRS connection with both servers. Module may send messages to set addressees about input IN1 and IN2 external circuit failures and restores. Module may periodically send PING signals to test connection. Messages may be sent via SMS messages to four mobile phones. Every security control panel messages is allocated a comprehensible SMS message text. Module output OUT1 status changes when connection with monitoring station server fails/restores or when module receives an SMS message to change the output status. Technical specification Parameter Power supply Used current Message encryption GSM modem frequencies Memory Inputs Output Setting parameters Workplace Measures Description direct 12,6 V ± 3 V 60 100 ma (on standby), Up to 250 ma (while sending data) TRK_TCP or TRK_UDP protocols 850 / 900 / 1800 / 1900 MHz Up to 60 messages 2, NC type 1 OC type, commutating direct voltage of up to 30 V and current of up to 1 A Via USB port temperature from -10 C to 50 C, relative humidity up to 80 % when +20 C 65 x 79 x 25 mm Package content Module G10D Adhesive mounting tape (7 cm) 1 pc. 1 pc. Module elements 1 3 4 1. GSM antenna SMA-F screw-up connector 2. Removable contact terminal block 3. USB port 4. LED indicators 5. Two holders for SIM cards 2 5 Description of terminals Terminal Description +E +12V power supply terminal COM Common terminal (negative) CLK Synchronising signal terminal DATA Data signal terminal IN1 1st input terminal (NC type) OUT1 Open-collector output terminal (null-negative) IN2 2nd input terminal (NC type) COM Common terminal (negative) MCI Will be used in the future 1997-2016 Trikdis 3 www.trikdis.com
LED indication LED indicator Status Description Green light Module is connected to GSM network Network denotes the Yellow light Message is being sent connection status with the Green flashing Connecting to GSM network GSM network Yellow flashing The amount of yellow flashes denotes GSM connection strength Green light Unsent messages in module memory Red light Sending messages fails Data denotes data exchange Green flashing Messages from security control panel are being received Red flashing frequently Incorrect module settings Red flashing SIM card error Power supply on, Green flashing Power denotes power supply Microprocessor is working status, microprocessor status Insufficient power supply voltage ( 11,5 V), microprocessor is Yellow flashing and programming mode working Green and yellow flashing in turns Programming mode on SIM1 SIM2 Yellow light Shows which SMS card is active Installation steps 5 4 7 2 3 1. Configure communicator parameters before installation. For communicator configuration please refer to chapter Setting Operating Parameters. 2. Insert activated Standart SIM card(s) into the holder(s). Note: SIM card must be registered in GSM network and enabled mobile data communication service (if required). Ensure that the PIN code request is disabled (required for first time remote configuration). 3. Embed communicator into mounting case using fastening tape. 4. Connect the GSM antenna. 5. Following chapter Wiring diagrams connect a control panel, sensors and output connections. 6. Connect a DC power supply. 7. Check GSM signal strength according to light indication: Sufficient GSM signal strength is level 5 (five yellow flashes of indicator Network). If GSM signal is not sufficient, use another antenna type. 8. Check if the module sends messages according to its configuration: the messages must be sent and received at the specified IP address. If messages ar sent to a mobile phone, check if all SMS messages are received. Wiring diagrams Connection diagram for DSC Power Series security control panels PC1616, PC1832, PC1864 PC585, PC1565, PC5020. Connection diagram for Paradox security control panels SPECTRA SP5500, SP6000, SP7000, 1727, 1728, 1738, MAGELLAN MG5000, MG5050, DIGIPLEX EVO48, EVO192, EVO96, NE96, ESPRIT E55, 728ULT, 738ULT. 1997-2016 Trikdis 4 www.trikdis.com
Connection diagram for Pyronix Matrix Series security control panels MATRIX 424, MATRIX 832, MATRIX 832+, MATRIX 6, MATRIX 816. Connection diagram for Caddx security control panels NX-4, NX-6, NX-8. Connection diagram for SECOLink security control panels PAS832 (communicator firmware must be at least G10D v1.4x or newer) Setting of operation parameters Module G10D operation parameters are set using G10config. Program can be found in website www.trikdis.lt (USB drivers must be installed in the computer). 1. Connect the module G10D to a computer using a USB cable. a) Download the USB driver file USB_COM.inf for MS Windows OS from the website www.trikdis.lt. b) If the module is connected to a computer for the first time, MS Windows OS should open the window Found New Hardware Wizard for installing USB drivers. c) In the wizard window select the function Yes, this time only and press the button Next. d) When the window Please choose your search and installation options opens, press the button Browse and select the place where the file USB_COM.inf was saved. e) Follow the remaining wizard instructions to finish the USB driver installation. 2. Run G10config. 3. Select Connect in the menu. 4. Click Connect [F2/F8] a) Select the USB port to which the module is connected in the list Port. Note: the particular USB port to which the module is connected appears only when the two are connected. b) Select the desired working language in the list Language. Note: Indicator Power should flash green and yellow in turns when communicator G10D is connected to a computer. Connection status Connected should be displayed in the G10config status bar alongside the information about the connected communicator: Module type Device IMEI number Module serial number 1997-2016 Trikdis 5 www.trikdis.com
5. Click Read [F7]. Module firmware version a) Enter the access code (default 1234) when prompted and click OK. Note: Click Remember if you want the software to remember your access code. The prompt window will not appear next time. 6. Select Main in the menu and set the desired parameters: Object ID Field to enter the four-digit identification number; SIM card PIN code Field for SIM card PIN code. Leave the field empty if PIN code request is disabled; User code Field to enter the user code. Only those operation parameters that are allowed to be edited by the administrator can be edited when logging in with the user code; Admin code Field to enter the admin code. All operation parameters can be edited when logging in with the admin code. Also, possibilities for editing the operation parameters for those logging in with the user code may be limited; Panel type Select the control panel type to which the communicator is connected. Select INTERFACE C11, C14, CZ6 if module is connected to interface C11, C14 or CZ6; IN1 Choose 24h. zone from the list to send message Module events in a pre-set code if external input IN1 circuit is tampered with. Choose Backup mode to send control panel messages only when external input IN1 is broken; PGM Choose Remote control SMS to change module output status when module receives a control command via SMS message (see section Remote module control). Choose Lost Primary Channel for output status to switch to the opposite status if communication via the main channel fails. Choose Lost Secondary Channel for output status to switch to the opposite status if communication via the backup channel fails. Choose Lost Both channels for output status to switch to the opposite status if communication via both main and backup channels fails; GPRS PING time Module will send GPRS to receiver connection test signals PING in a specified frequency; CSD PING time Module will send CSD to receiver connection test signals PING in a specified frequency; 1997-2016 Trikdis 6 www.trikdis.com
SMS PING time Module will send SMS to receiver connection test signals PING in a specified frequency; Test time Module will send connection testing messages TEST to the monitoring panel in a specified frequency; Return to primary after Used if both communication channels to the monitoring panel are selected main and backup. Enter the time duration for sending messages via the backup communication channel, if the main communication channel fails. Backup reporting after... attempts Used if both connection channels to the monitoring panel are selected main and backup. Enter the number of times the module will try to send a message via the main communication channel and upon failure will send messages using the backup communication channel. 7. Enter parameters for communication with the monitoring station in GPRS reporting: Primary reporting Backup reporting Select the main communication channel via which the module will send messages to the monitoring panel: Choose GPRS_SIM1(2) and enter the IP address and the port number of the monitoring panel in fields Server IP1 address or Domain and Port. Choose DTMF_SIM1(2) and enter the PSTN receiver phone number in the field Tel.1 in order to send Contact ID messages in DTMF tones (only available in G10D v1.4x). Phone number is entered with the international country code, but without the + sign. Choose SMS_SIM1(2) and enter the monitoring station phone number in the field Tel.1 in order to send SMS messages with Contact ID event codes. Phone number is entered with the international country code, but without the + sign. If Protegus_SIM1(2) is selected, all needed fields in section Primary reporting are filled in automatically, Backup reporting is disabled. Select the backup communication channel via which the module will send messages if connection via the main channel is lost: Choose GPRS_SIM2 and enter the IP address and the port number of the monitoring panel in fields Server IP2 address or Domain and Port. Choose DTMF_SIM2 and enter the PSTN receiver phone number in the field Tel.2 in order to send Contact ID messages in DTMF tones (only available in G10D v1.4x). Phone number is entered with the international country code, but without the + sign. Choose SMS_SIM2 and enter the monitoring station phone number in the field Tel.2 in order to send SMS messages with Contact ID event codes. Phone number is entered with the international country code, but without the + sign. Second backup channel phone Monitoring station phone number to which SMS messages will be sent if modules loses GPRS connection with two servers. This option is available when both main and backup 1997-2016 Trikdis 7 www.trikdis.com
Protocol Encryption key channels are set for GPRS. Phone number is entered with the international country code, but without the + sign. Select the message encryption protocol from the list; Field to enter the six-digit encryption password. Password must match the decryption password entered in the reception software IPcom; IP addresses, port and phone number, encryption protocol and key, other parameters may only be submitted by the monitoring station manager APN1, APN2 User1, User2 Password1, Password2 DNS1, DNS2 GSM network operator access point name; Login for connecting to the GSM network; Password for connection to the GSM network; Server names of the domains; APN, user name, password and DNS values must be submitted by the GSM connection operator the SIM card was purchased from. Module events Module events after which a message will also be sent are listed in the table. Event code may be changed by clicking on Contact ID event code or Contact ID restore code and entering accurate values (to check whether entered values are accurate click OK). Module events E event description R event description SIM1 Communication started using the first SIM card SIM2 Communication started using the second SIM card TEST Periodic module Test message POWER Power supply lower than 11,5 V Power supply restored to 12,6 V TAMPER_1 External circuit of input IN1 is tampered with External circuit of input IN1 is restored after being tampered with TAMPER_2 External circuit of input IN2 is tampered with External circuit of input IN2 is restored after being tampered with 8. Enter parameters necessary for sending SMS messages to users in tab Text SMS reporting: 1997-2016 Trikdis 8 www.trikdis.com
Telephone Enter user phone numbers T1, T2, T3, T4 to which SMS messages will be sent. Phone numbers are entered with the international country code, but without the + sign; Name Select after which types of events a message will be sent to users: Alarm/Restore SMS messages about zone violations/restores (event codes E/R 1XX see Annex 1); Arm/Disarm SMS messages about arming/disarming the alarm (event codes E/R 4XX, see Annex 1); Troubles SMS messages about system operation failures (event codes E/R 3XX, see Annex 1); Tests System Test SMS messages (event code E 602, see Annex 1); SMS encoding Select the desired SMS encoding from the list; Send SMS Select All to send messages about all events in the security control panel; Select Only described to send messages about events that occur in described zones; Object ID Enter the object name which will be included into the SMS message text; Users Entries in the table are linked with the user codes that are used to arm/disarm the alarm system. Name of the user will be included in the SMS message, if the user arms/disarms the alarm system; Zones Entries in the table are linked with the protected zone events. Zone name specified in the table will be included in the SMS message, when zone is breached/restored. Partitions Entries in the table are linked with the partitions of the security system into several independently protected areas. Name of the breached/restored area as indicated in the table will be included in the SMS message. Save [F5] Restore [F11] Click to save values entered in G10config on the computer. A file with an extension.gst will be created and may be used in the future as a template to configure other modules Click to restore factory values of module G10D operation parameters. Click Confirm when prompted. 9. Click Write [F6] to save values entered in G10config fields to the module G10D. 10. Click Disconnect [F8] and unplug the USB cable. Protegus service Protegus service allows users to remotely monitor and control the communicator. After communicator G10 is set to work with Protegus service and connected to power supply, you can set that G10 communicator would use open collector output (PGM). The user can trigger the output to activate an input on the host panel to trigger a key-switch zone and arm/disarm the system. This feature can be set in your Protegus application. To set PGM for ARM/DISARM system follow these steps: 1. If you do not have Protegus service account you can create it by fill registration form here: www.protegus.eu. a) To add the system to the Protegus, press Select system, next Add new system +, and enter required data, follow steps in pictures. G 10 does not have Servi ce code. b) Enter system name. c) Enter IMEI (from G10config status bar). 1997-2016 Trikdis 9 www.trikdis.com
f) Save the changes. d) Go to Settings tab. e) Tick "Arm/Disarm with PGM". Setting of operation parameters remotely Send an SMS message to the GSM number of the SIM card inserted into the module G10D in order to set operation parameters of the module remotely. Upon receiving an SMS message, module G10D will initiate a continuous GPRS connection session with IPcom. If the phone number of the authorised person was entered in the field Wireless programming phones in the field For connecting during the setting of operation parameters, the module will initiate a GPRS connection session only upon receiving an SMS message from that specific phone number. SMS message text (_refers to a space between words in an SMS message): CONNECTtarpas9874tarpasSERVER=100.100.100.100tarpasPORT=1000tarpasAPN=tiekėjastarpasUSR=vardastarpasPSW=pswtarpasENCR=enc Explanation of SMS message text: CONNECT Start command; 9874 Enter the four-digit access code (default - 1234); SERVER=100.100.100.100 SERVER= + enter the IP address of the computer with installed software IPcom; PORT=1000 PORT= + enter the serial port number of the program IPcom; APN= + enter the access point name (APN) of the GPRS network in which the APN=provider SIM card inserted into the communicator operates. Enter..._APN=_... if the network provider does not require an access point name; USR= + enter the login user name of the GPRS network in which the SIM card USR=name inserted into the communicator operates. Enter..._USR=_... if the network provider does not require an access point name; PSW= + enter the login password of the GPRS network in which the SIM card PSW=psw inserted into the communicator operates. Enter..._PSW=_... if the network provider does not require an access point name; ENCR=enc ENCR= + enter the six-digit message decryption password (default 123456). Actions after sending an SMS message: 1. Open IPcom and right-click on the identification number [Object ID] of the module whose parameters you wish to modify. 1997-2016 Trikdis 10 www.trikdis.com
2. Left-click G10config next to the identification number. 3. Left-click Connect and Read in the G10config taskbar. GPRS connection status Connected will be displayed in the program status bar if GPRS connection session with module G10D is open. 4. Operation parameters of module G10D are set in the same way as connecting it using the USB cable (see section Setting operation parameters). 5. Once desired parameters are entered in G10config, click Write to save them to module G10D. Click Disconnect to end the GPRS connection session. Device firmware upgrade Previously purchased module software may be upgraded once the manufacturer updates module G10D with new operation features: 1. Download the newest GF10_vx.xx.prg file from http://www.trikdis.lt. 2. Connect module G10D to a computer, run G10config, open tab Update and select G10D_vx.xx.prg saved on a computer. 3. Click Start [F9]. Click Disconnect [F8] once the progress bar fills up. Disconnect the USB cable. 4. Reconnect the USB cable. Updating software takes about 60-90 seconds. Wain until indicator Data stops flashing green and click Connect [F2] and Read [F7]. New module software version will be displayed in the G10config status bar. Remote firmware upgrade 1. Send an SMS message to the GSM number of the SIM card inserted into module G10D (for details see section Setting operation parameters remotely). 2. Open IPcom and right-click on the identification number [Object ID] of the module whose parameters you wish to modify. 3. Left-click Connect and Read in the G10config taskbar. GPRS connection status Connected will be displayed in the program status bar if GPRS connection session with module G10D is open. 4. Select tab Firmware in G10config. Click Browse and select file G10F_vx.xx.prg previously downloaded from website www.trikdis.lt and saved on the computer. 5. Click Start to begin the update, which takes about 60-90 seconds to complete. Progress will be displayed in the progress bar. Click Read once the progress bar fills up. New module G10D firmware version bill be displayed in the G10config status bar. 6. See section Setting operation parameters if you wish to view or edit operation parameters. Click Disconnect to end the GPRS connection session. Remote output OUT1 status control Send an SMS message to the module SIM card number in order to change output OUT1 status. SMS message examples are listed in the table. Notes: Module will change the output status upon receiving SMS message from any phone if table Wireless programming phones is empty. If table is filled in, module output status can be changed using only listed phones Output status may be changed when output OUT1 operation mode is set to Remote control SMS; SMS message must be written in capital letters! SMS message text Description Note OUTPUT 1234 ON Output status changes to ON Enter the Admin or User code instead OUTPUT 1234 OFF Output status changes to OFF of 1234. OUTPUT 1234 PULSE=005 Output status changes to ON for a number of seconds indicated refers to a space in the SMS message text. RESET 1234 Restart the module 1997-2016 Trikdis 11 www.trikdis.com
Annex 1. SMS messages Recorded event CID code Event code sent to CSP SMS text Text in the Contact ID standard SIA DC-05-1999.09 code table E/R 100 E 100 MEDICAL PANIC ALARM Medical Alarm R 100 E/R 110, 115 E 110 FIRE PANIC ALARM Fire Alarm R 100 E/R 120 E 120 PANIC ALARM Panic Alarm R 120 E 121 E 121 DURESS ALARM Duress Alarm E/R 130-149 E 130 ALARM Burglary Alarm R130 Alarm restore Burglary Alarm restore E/R 301 E 301 AC Power failure on control panel AC Loss R 301 AC Power failure restored on control panel AC Loss restore E/R 302, 309 E 302 Battery Power failure on control panel Low System battery R 302 Battery Power restored failure on control panel Low system Battery restore E/R 321 E 321 Bell trouble on control panel Bell 1 R 321 Bell trouble restore on control panel Bell 1 restore E/R 351 E 351 Phone Line trouble on control panel Telco 1 fault R 351 Phone Line trouble restored on control panel Telco 1 fault restore E/R 400, 401, E 401 OPEN by Open by user 406, 451 R 401 CLOSE by Close by user E/R 408 E 408 Quick DISARM Quick DISARM R 408 Quick ARM Quick ARM E/R 409 E 409 Key switch zone Key switch zone R 409 Key switch restored Key switch restored E 602 E 602 Periodic Test Periodic test report 1997-2016 Trikdis 12 www.trikdis.com