INTRODUCTION This ordering guide gives step by step instructions on placing online orders for purchasing required and recommended materials for Incarcerated students enrolled in the Distance Learning Program. Please have in advance the student s class schedule; this includes Term, Department, Course, and Section number (CRN) before placing the order. Incarcerated students are NOT eligible for the Rental or Digital textbook price options through the online ordering process. USED textbooks are subject to availability and will be substituted for NEW. For searching for approved supplies, enter incarcerated approved into the search box on the Home Page of the website. Please confirm with the student that they are authorized to receive specific supplies before ordering. Supplies that are not incarcerated approved will be removed from the order. INCARCERATED STUDENT ORDERING PROCEDURES Step: Screen View: 1. Open your web browser and type the bookstore URL http://coastlineccbookstore.com/. Type Incarcerated Approved to find approved supplies 2. Select on the Textbooks tab and select the Find Textbooks link Page 1
3. Select Coastline Community College from the Select A Campus drop down menu, then select your Term, Department, Course and Section (CRN) Up to 4 courses can be entered at a time Select on the Find Materials button at the bottom of the screen once all courses have been entered 4. This screen will show all the required or recommended materials for the student s courses Page 2
5. Choose the format for each book by selecting the Select Format drop down menu Please note; that some textbooks are only available in the New Format (Books for rent are NOT available to Incarcerated Students at this time) Please be aware that after selecting Buy Used, an advisory text will show Used books are subject to availability 6. After selecting your books, click the Add Item(s) to Cart button at the top or bottom of the screen Page 3
7. Items that have been added to the shopping cart can be viewed on this page As well as add additional required textbooks or remove courses from the user s list Select the VIEW CART button to view all items in your shopping cart Please note: If this screen does not appear go to step 8 Page 4
8. This screen shows the items in your shopping cart If changes are needed, select EDIT To remove an item from your cart select REMOVE To change a quantity of an item, place your cursor in the quantity box and type in the new number, then select UPDATE Select Checkout on the right hand side to continue After clicking the Checkout button; if purchasing used textbooks, a dialog box will appear asking to confirm the estimated total based on USED textbooks Note If a USED textbook is not available, Coastline Bookstore will substitute it for a NEW book and your final total will be higher than the current Click CONTINUE to confirm estimate or CANCEL to edit order 9. If you do not wish to CREATE AN ACCOUNT, Please continue checkout as a GUEST Page 5
10. In the CONTINUE AS A GUEST box; enter YOUR first and last name with email and phone number Select SHIP TO MY ADDRESS: In this section you will enter the STUDENT S name, incarcerated number (CDC#), and student s shipping address The information entered in the Ship to my Address will be the incarcerated student s name, CDC number, housing number, and facility s address Page 6
11. Input the student s first and last name (You will need to remove your name and enter student s name) Shipping Option: UPS Standard Ground Rate $9.95 Enter the student s incarcerated and housing number on the first Street Address line * The IC number (CDC#) and housing number need to be entered on the first line of the Street Address to insure the student receives the delivery at their facility Enter the PHYSICAL STREET ADDRESS in the second line (ex.123 Maple St.) If using a PO Box ADDRESS: remove the word PO from the address (Example: Box 2222). If the address line reads PO Box 2222 a text warning will appear stating INVALID ADDRESS when you select CONTINUE *Providing a phone number is optional and will print out on the shipping label if entered into the field **Orders will ship via USPS to the facility for distribution when using a PO Box number Page 7
12. Select your method of payment type 13. Enter payment information Page 8
14. Select New Billing Address For credit card orders, please enter the valid billing address associated with the credit card After entering all the correct information, Click the Continue button at the bottom of the page The New Billing Address must match the address of the credit card holder. Click New Billing Address to enter this information Page 9
15. You are now ready to review the Order This page will show you the items that are in the cart with item totals, shipping charges and taxes Estimated total is subject to change based on USED textbook availability 16. Once you have confirmed the total items ordered, total amount, shipping rate, method of payment, and shipping address: Select Place Order button to submit the order to the bookstore. Page 10
Congratulations! Your order has been submitted to the bookstore. You will receive a confirmation email with your order details. Please note order number when contacting the Coastline Bookstore for inquires about the status of your order Please Note: Orders are processed 4 weeks prior to the beginning of the term regardless of when you placed the order. Page 11