Addendum SUPERSCRIPT 4400 SERIES USER S GUIDE February, 1999 703-A0323-001
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Technologies and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use and sales rights thereto, except to the extent said rights are expressly granted to others. The NEC Technologies product(s) discussed in this document are warranted in accordance with the terms of the Limited Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data and operator control. Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Technologies. To allow for design and specification improvements, the information in this document is subject to change at any time without notice. Reproduction of this document or portions thereof without prior approval of NEC Technologies is prohibited. NEC Technologies, Inc., 1999. Microsoft Windows, Windows 95, Windows 98, Windows NT, Windows for Workgroups, and MS-DOS are registered trademarks of Microsoft Corporation. Adobe PostScript 3 is a trademark of Adobe Systems Incorporated. All other product, service, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective companies or organizations. NEC disclaims any responsibility for specifying which marks are owned by which companies or organizations. Copyright 1999 NEC Technologies, Inc. 1250 N. Arlington Heights Rd. Itasca, IL 60143 All Rights Reserved. Copyright 1999 NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-01, Japan All Rights Reserved. ii SuperScript 4400 User s Guide Addendum
ABOUT THIS ADDENDUM PURPOSE This addendum revises information in the September, 1998, edition of the NEC SuperScript 4400 Series User s Guide. HOW TO USE THIS ADDENDUM The table shown below cross-references the revisions in this addendum with pages in the User s Guide. Use it for quickly identifying which pages of the User s Guide are effected, and where the revisions can be found in this addendum. The left column identifies which page in the User s Guide is effected. The center column identifies which page in this addendum the revision can be found. The right column identifies the name of the revised subject. User s Guide to Addendum Cross-Reference User s Guide Addendum Subject Entire Book Page 1 Support for Windows 3.1x Page 13 Page 7 Checking Printer Contents Page 19 Page 1 Loading the Paper Tray Page 27 Page 1 Installing the Network Interface Card (NIC) Page 35 Page 3 Color Control Options Page 36 Page 4 Installing Printing Software (for Windows 95/98) Page 41 Page 4 The Windows NT Shared Printer Driver Page 57 Page 5 Resetting the NIC Page 60 Page 5 Remote Printing: Client System Requirements Page 61 Page 5 PrintAgent Program Menus: Start Page 63 Page 5 Pull Printing Page 77 Page 6 MAP Installation Page 80 Page 6 Windows Peer-to-Peer Printing Setup Page 81 Page 7 Removing Peer-to-Peer Software Page 101 Page 7 Replacing the Ozone Filter Add to Chapter 9 Page 7 Parallel Printing Problems Appendixes A and B Page 8 Recommended Media iii
iv SuperScript 4400 User s Guide Addendum
CONTENTS Click on a subject to go to its page. About this Addendum........................iii Purpose.................................... iii How to Use This Addendum.................. iii REVISIONS TO THE USER S GUIDE Overview................................... 1 Support for Windows 3.1x..................... 1 Checking Printer Contents..................... 1 Loading the Paper Tray....................... 1 Installing the Network Interface Card (NIC)....... 1 Preparing the Printer.......................... 2 Installing the NIC............................. 2 Testing the NIC............................... 3 Color Control Options......................... 3 Windows 95/98.............................. 4 Installing the Printer Driver.................... 4 The Windows NT Shared Printer Driver......... 4 Description................................... 4 Sharing the Windows NT PostScript Printer Driver............ 4 Installing the Shared Driver into Windows 95/98 Clients....... 5 Resetting the NIC............................ 5 Remote Printing............................. 5 Client System Requirements.................... 5 PrintAgent Program Menus.................... 5 Start......................................... 5 Pull Printing................................. 5 Server System Requirements................... 5 Using MAP.................................. 6 Installing MAP............................... 6 Windows Peer-to-Peer Printing Setup........... 6 Install Peer-to-Peer Utility..................... 6 Add the Peer-to-Peer Printer Driver............. 6 Removing Peer-to-Peer Software............... 7 Removing P2P-IPX............................ 7 Replacing the Ozone Filter.................... 7 Parallel Printing Problems..................... 7 Nothing Printed.............................. 7 Solution.......................................7 Nonsense is Printed........................... 7 Solution.......................................7 Error Messages with Little or Nothing Printed.... 7 Solutions for Windows 95 or Higher Computers....7 Solutions for UNIX Computers...................8 Recommended Media........................ 8 Premium Color Laser Paper 24 lb. Bond......... 8 Premium Color Laser Paper 60 lb. Cover......... 8 Ultra Glossy Color Laser Paper................. 8 Premium Transparency Film................... 8 NEC Premium Paper Sampler.................. 8 Index.......................................... 9 v
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Revisions to the SUPERSCRIPT 4400 USER S GUIDE OVERVIEW Listed below are subjects that revises information in the NEC SuperScript 4400 Series User s Guide, and are listed in the order in which they are presented in the User s Guide. Each section in this addendum states which User s Guide section is effected by the changes. Support for Windows 3.1x Checking Printer Contents Loading the Paper Tray Installing the Network Interface Card (NIC) Color Control Options Installing Printing Software (for Windows 95/98) Resetting the NIC Remote Printing: Client System Requirements PrintAgent Program Menus: Start Pull Printing MAP Installation Windows Peer-to-Peer Printing Setup Removing Peer-to-Peer Software Replacing the Ozone Filter Parallel Printing Problems Recommended Media SUPPORT FOR WINDOWS 3.1X Affects the entire User s Guide. The NEC SuperScript 4400 Series printer can receive print jobs from computers running the Microsoft Windows 3.1x operating system (The User s Guide inaccurately states version 3.x). CHECKING PRINTER CONTENTS Revises page 13 of the User s Guide. note: The black and color toner modules in the Starter Kit print approximately 5,000 and 3,000 pages respectively. Replacement modules print approximately 10,000 and 6,000 letter size pages respectively, at 5% coverage. LOADING THE PAPER TRAY Revises page 19 of the User s Guide. note: If the paper type has been changed from plain to thick stock, or from thick stock to plain, use the Media button on the Operator Panel to switch between these paper types. The printer does not have to be reconfigured for overhead transparencies; it will automatically recognize when this type of media is loaded. INSTALLING THE NETWORK INTERFACE CARD (NIC) Revises page 27 of the User s Guide. Kit Part No. 4010 Unlike the Superscript 4400N, the Superscript 4400 does not come with a network interface card (NIC). However, a NIC upgrade kit is available. This section describes how to install the NIC into the Superscript 4400. SuperScript 4400 Network Interface Card 1
Preparing the Printer 1. Turn off the printer. Disconnect the power cord and parallel printer cable from the interface panel (A). 2. Position the printer so that the interface panel can be accessed. 3. Use a small phillips head screw driver to unfasten two screws from the Interface Panel (B), then pull out the Controller Board. 4. Unfasten the screw that holds the small 1.5 x 3.75 plate over the Network Slot, then remove the plate. Keep the screw (C). 5. Two posts are used for fastening the NIC to the Controller Board. Remove the screw from lower one, loosen the screw of the upper one and rotate the small bracket (D). Avoid touching the Controller Board circuitry and components! Installing the NIC 6. Remove the NIC from its protective bag (E). Handle the NIC only by its edges. 7. Position the NIC as shown in (F), then plug the NIC s connector to the Controller Board. 8. Use the mounting screw (removed in step 5) and bracket to fasten the NIC to the standoff post as shown in (G). Fasten the screw removed from the front in Step 4. 9. Slide the Controller Board back into the printer. 10. Fasten the Interface Panel to the printer with screws removed in Step 3 (H). Preparing the Printer A B C D 2 SuperScript 4400 User s Guide Addendum
Testing the NIC Follow these steps to verify that the NIC is installed and operating properly. 1. Use a Category 5 network cable to interconnect the printer with your network. note: The NIC automatically detects whether it is connected to a 10 Mbps or 100 Mbps Ethernet network. Shielded network cabling must be used when connecting to 100 Mbps networks. 2. Use the power cord to interconnect the printer with a power source. 3. Turn on the printer. After the printer warms up, it will print a Network Settings page with NIC status information (shown on page 72 of the SuperScript 4400 User s Guide). Keep the Network Settings page. You will need this information when configuring the NIC for your network. note: The printer takes 3 minutes to warm up from a cold start. It will take less time if it is already warm. Your 4400 Printer is now a network printer. See Chapter 7, Network Setup, of the user s guide for configuring your system to use the network printer COLOR CONTROL OPTIONS Revises page 35 of the User s Guide. During the PostScript 3 for Windows 95/98 driver installation, you have the option of installing a driver using Microsoft Image Color Matching (ICM) technology or a driver using NEC s color matching method. The driver using NEC s color matching method is the default driver. The ICM based driver calibrates the colors with those actually seen on the print client s monitor. The NEC based driver calibrates the colors with those described by the NEC Color Table located inside the printer. The choice can be made when the Select Components dialog box appears during installation. Simply highlight the Printer Drivers Win95 item, then click Change to open the Select Subcomponents dialog box. The ICM based driver can be selected there. However, when the ICM based driver is installed, you can still choose between ICM based or NEC s color matching printing methods from the Color Control options located in the Graphics tab of the driver. Installing the NIC E F G H Color Control Options 3
WINDOWS 95/98 Revises page 36 of the User s Guide. Installing the Printer Driver To install the Windows 95/98 printer driver from the SuperScript 4400 Series CD: 1. Insert the SuperScript 4400 Series CD into the CD-ROM drive. 2. The Installer will launch automatically. 3. Following the instructions displayed on the computer monitor. 4. At the Setup Type window, select the Easy/Local installation option. At this point, you may click Change if you want to install the ICM based driver described above, otherwise, click Next to continue installing the default driver. 5. When installation is complete, restart Windows. note: Pure binary data is not supported by PostScript when a computer is locally connected (directly connected using a parallel cable) to the printer. To assure communications between the computer and the printer, go to the PostScript tab of the driver, click Advanced to open the PostScript Options dialog box, then assure that the Pure Binary Data radio button is clear. The Windows NT Shared Printer Driver Revises page 36 of the User s Guide. Networked computers running Windows NT 4.0 that have a parallel connection to the printer can share the printer with Windows 95 and Windows 98 print clients. This requires that the PostScript printer driver be installed on the Windows NT computer and that the driver be configured for sharing. Print clients then can use the network to install the PostScript printer driver from the Windows NT computer. Description As seen from a Windows 95 and Windows 98 computer, the shared Windows NT PostScript printer driver is similar to the Windows 95 and Windows 98 PostScript drivers. They both have the same options, controls, and features, except the shared driver does not have an NEC Features tab. All the options and controls located on the NEC Features tab are relocated to the Device Options tab of the shared driver. Shown below is a picture of the shared driver with the Device Options tab in the front. Sharing the Windows NT Postscript Printer Driver Configuring the PostScript printer driver for sharing can be done during the installation of the driver from the SuperScript 4400 Series CD to the Windows NT computer, or after the driver has been installed on the Windows NT computer. To configure sharing during driver installation: 1. Insert the SuperScript 4400 Series CD into the Windows NT computer to automatically launch the Install Wizard. 2. Follow the instructions presented by the Install Wizard to install the PostScript printer driver until the Get Shared Information dialog box appears. 3. From the Get Shared Information dialog box, select the Shared radio button, then type in a name for the printer into the Share Name text box. 4. Click Next to finish installing the driver. 4 SuperScript 4400 User s Guide Addendum
To configure sharing after the driver is installed: 1. From the Windows NT computer, click Start, select Settings, then click on Printers to open the Printers control panel. 2. Click the printer with the right mouse button to open the shortcut menu. 3. Select Sharing to open the printer driver. The Sharing tab will be automatically displayed. 4. Select the Shared radio button. 5. Type in a name for the printer into the Share Name text box. 6. Click OK. Installing the Shared Driver into Windows 95/98 Clients After the Windows NT PostScript printer driver has been configured for sharing, a Windows 95 and Windows 98 client can use a network to install the driver from the Windows NT computer. To install the shared driver: 1. From the Windows 95 or Window 98 client, use the network to navigate to the Windows NT computer. 2. Click the shared printer driver with the right mouse button to open the shortcut menu. 3. Select Install. 4. Follow the instructions presented by the Install Wizard to install the driver. RESETTING THE NIC Revises page 57 of the User s Guide. Follow these steps to reset the NIC to its factory default settings. 1. Press Online. OFFLINE appears on the display. 2. Press Menu. MENU - CONTROL appears on the display. 3. Press Next until RESET NIC appears on the display. 4. Press Select, and when the panel displays PARAMETERS, press Select again. REMOTE PRINTING Revises page 60 of the User s Guide. Client System Requirements You must have the following on your computer. A Windows 95/98 or Windows NT operating system. Microsoft Internet Explorer 4.01 SP1 or Microsoft Java Virtual Machine. Either program can be obtained from the SuperScript 4400N Home Page or from Microsoft s web site. PRINTAGENT PROGRAM MENUS Revises page 61 of the User s Guide. Start PrintAgent starts automatically when you try to print or use the printer property pages. Keeping it running speeds print time because you won t have to wait for PrintAgent to start up every time you print. To monitor the printer status, PrintAgent must be running. To start PrintAgent, press the Windows Start button, select Programs, and select NEC PrintAgent System to display PrintAgent commands. Choose Start. A red planet icon appears in the Windows Tool Tray in the lower right-hand corner of the screen. If the planet doesn t turn green after five seconds, PrintAgent did not launch properly. Restart your computer and try again. PULL PRINTING Revises page 63 of the User s Guide. This section shows system administrators how to configure a Pull Printing Server to support print clients. Server System Requirements Prior to server installation, the Pull Printing Server must already have installed A Windows 95/98 operating system. Microsoft Word, Excel, and PowerPoint. The web server included on the SuperScript 4400 Series Installer CD, which is automatically installed when pull/ printing/server is selected under the Administration installation. Resetting the NIC 5
Internet Explorer 4.01 or Netscape Communicator 4.5 (these are available on the SuperScript 4400 Series CD) To use Pull Printing: 1. Set the IP Address on the printer. For instructions, see page 73. 2. Install the NEC PrintAgent core software, Pull Printing Server and/or Secondary File Server software. 3. Configure URLs. This section also provides the following instructions Setting Local User s Web Browser Preferences (optional) Pull Printing from Your Desktop USING MAP Revises page 77 of the User s Guide. Installing MAP MAP is available on the SuperScript 4400 Series CD that comes with your printer. It must be installed from Windows 95/98 or Windows NT 4.0, and it cannot be installed from a command prompt. note: Do not install MAP on the same computer used by the Pull Printing Server. 1. Insert the SuperScript 4400 Series CD into the CD-ROM drive. 2. Use the Administrator installation option to install the MAP utility, or go to the <CDROM Drive>\map directory and double click on setup.exe. WINDOWS PEER-TO-PEER PRINTING SETUP Revises page 80 of the User s Guide. Install Peer-to-Peer Utility Follow these steps to install the correct software. 1. Insert the SuperScript 4400 Series CD. 2. Use the Administrator installation option to install the Peer-to-Peer IP or Peer-to-Peer IPX utility. 3. Follow the Installation prompts. Add the Peer-to-Peer Printer Driver 1. In Windows 95/98, press the Start button, select Settings, then select Printers. 2. In the Printers window, double-click Add Printer. This launches the Add Printer wizard which prompts you to make selections. note: SuperScript 4400 printer drivers are provided on the SuperScript 4400 Series CD that comes with the printer. 3. When the Add Printer wizard asks how the printer is attached, select Local printer. 4. Click Have Disk and point to the 4400 CD. To install the ICM based driver, move to the ps95icm directory and select ncss4400.inf. To install the non-icm based driver, move to the ps95 directory and select ncss4400.inf. Click Next. 5. Your peer-to-peer network printer will be listed under local printer ports and identified by the NIC serial number for the printer; for example, NEC_911499. Select your new peer-to-peer printer. 6. Continue responding to the Add Printer Wizard until the wizard process is complete. 7. From the Windows Start button, select Settings then Printers to open the Printers window. 8. With the left mouse button click on the printer icon and select Properties to start the printer driver. 9. Click the Details tab to bring it to the front. 10. Click Spool Settings to open the Spool Settings dialog box. 11. Select the Disable bi-directional support for this printer radio button. 12. Click OK. 13. Click the General tab to bring it to the front. 14. Click Print Test Page to check if the driver is installed correctly. 6 SuperScript 4400 User s Guide Addendum
REMOVING PEER-TO-PEER SOFTWARE Revises page 81 of the User s Guide. Removing P2P-IPX To remove the IPX peer-to-peer software from your computer, use the Peer-to-Peer-IPX Uninstall program. Follow these steps. 1. Insert the SuperScript 4400 Series CD into the CD-ROM drive. 2. From the Windows Start button and select Run to open the Run dialog box. 3. Type in <CD drive>:\p2pipx\uninstal.exe 4. Click OK. 5. Follow the instructions presented by the Uninstall Wizard. REPLACING THE OZONE FILTER Revises page 101 of the User s Guide. Part Number 126164 The Ozone Filter needs to be replaced about every 12 months. 1. Slide open the Filter Cover located in back of the printer. 2. Take the used Ozone Filter from inside the Filter Cover and discard it. 3. Fit the new Ozone Filter inside the Filter Cover and slide it shut. note: An odor will come from the ozone filter if not replaced regularly. PARALLEL PRINTING PROBLEMS Added to Chapter 9, Troubleshooting. This section describes solutions to problems that might appear when a computer is locally connected (with a parallel cable) to the printer. Only Windows and UNIX computers can be locally connected. Nothing Printed The printer does not indicate that a print job was received and nothing was printed. Solution Assure the bidirectional parallel cable is attached securely. Nonsense is Printed This symptom appears as content that appears cryptic and does not make any sense. Solution Assure that an IEEE 1284 compliant bidirectional cable is used. Assure that the computer provides an IEEE 1284 compliant parallel port. Error Messages with Little or Nothing Printed This may be a data communications problem between a Windows 95 or higher computer and the printer. Solutions for Windows 95 or Higher Computers One of, or a combination of the following solutions may resolve the problem. With the printer driver open, click the Details tab to move it to the front. Click Spool Settings to open the Spool Settings dialog box. Clear the Disable bidirectional support for this printer radio button. Removing Peer-to-Peer Software 7
From the Spool Settings dialog box, select Print directly to the printer radio button. Put the printer into unidirectional mode. 1. From the printer Operator Panel, press the OFFLINE button. 2. Press MENU. 3. Press NEXT until COMMUNICATIONS appears. 4. Press SELECT and COMMUNICATIONS PARALLEL PORT will appear. 5. Press SELECT. 6. Press NEXT until BIDI appears. 7. Press SELECT and ON will appear. 8. Press NEXT until OFF appears. 9. Press SELECT. 10. Press MENU. 11. Press ONLINE to finish. To return the printer to directional mode, repeat the steps, but select ON in Step 8. Solutions for UNIX Computers Put the printer into unidirectional mode. 1. From the printer Operator Panel, press the OFFLINE button. 2. Press MENU. 3. Press NEXT until COMMUNICATIONS appears. 4. Press SELECT and COMMUNICATIONS PARALLEL PORT will appear. 5. Press SELECT. 6. Press NEXT until BIDI appears. 7. Press SELECT and ON will appear. 8. Press NEXT until OFF appears. 9. Press SELECT. 10. Press MENU. 11. Press ONLINE to finish. To return the printer to directional mode, repeat the steps, but select ON in Step 8. RECOMMENDED MEDIA Revises Appendix A and Appendix B. Use NEC Premium papers (listed below) to ensure the best quality printed output. If you do not have the NEC Premium papers, try to match them as closely as possible for the best printing results. Premium Color Laser Paper 24 lb. Bond: A bright paper with a super smooth finish for brilliant color reproduction. Use this for correspondence, proposals, charts, graphs, and illustrations. (NEC Order No. 70-510) Premium Color Laser Paper 60 lb. Cover: A heavier stock that is ideal for report covers, mailers, greeting cards and invitations. (NEC Order No. 70-511) Ultra Glossy Color Laser Paper: Has a double-sided glossy finish that is preferred for professional printing and photographic art. Use this for data sheets, brochures, and client presentations. (NEC Order No. 70-515) Premium Transparency Film: Use this for brilliant projected images. (NEC Order No. 70-520) NEC Premium Paper Sampler: A sampler is available that contains a selection of all the NEC Premium Papers. (NEC Order No. 79-001) 8 SuperScript 4400 User s Guide Addendum
INDEX Click on a page number to go to that subject. C Color Control Options 9 I Image Color Matching (ICM) 9 M MAP installing 12 N NEC PrintAgent 12 NIC 7 Installing 8 Preparing the Printer 8 resetting 11 Testing 9 Upgrade Kit 7 Printing problems parallel (local) 13 Pull Printing Server Requirements 11 R Remote Printing 11 T transparencies 14 W Windows 3.1x 7 Windows 95/98 10 Driver Installation 10 Windows NT shared driver 10 configure for sharing 10 description 10 installing 11 O Overview 7 Ozone Filter replacing 13 P paper recommended 14 Paper Tray, Loading the 7 peer to peer printing adding the printer in Windows 12 moving a printer 12 removing software 12 PrintAgent Starting 11 9
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