Presentation Slides 21st Century Learning Design Lance Dublin, Dublin Consulting
Re-thinking Learning Design for the 21 st Century Lance Dublin CEO & Chief Solution Architect Lance Dublin / Dublin Consulting Re-thinking Learning Design for the 21 st Century 2012-13 Lance Dublin All Rights Reserved - 1 What are the characteristics of 21 ST Century organizations? What are the trends in learning and on-the-job performance? What can we take from ADDIE, HPT,BPR, SixSigma, LEAN, AGILE, CMA, SAM, etc.? What principles might form the foundation for a new model? Lance Dublin, CEO & Chief Solution Architect, Dublin Consulting Page 1
Strategic thinking and services for assessing, planning for, designing, and implementing: Corporate learning strategies & programs Organizational and technological change initiatives Organizational development and redesign programs 40+ years of experience in adult education and training, motivation and innovation, communication and change leadership. Founder and CEO of Dublin Group, a leading training development and change implementation company Co-Founder Antioch College/West, innovative BA & MA program for working adults Lance Dublin, CEO & Chief Solution Architect, Dublin Consulting Page 2
Years of Experience in Learning Design? A. 25 years or more B. 15 to 24 years C. 5 to 14 years D. 2 to 4 years E. 1 year or less Lance Dublin / Dublin Consulting Re-thinking Learning Design for the 21 st Century DevLearn12 2012 Lance Dublin All Rights Reserved - 5 21 st Century Trends (5) Learning Trends (10) Methodologies/Processes (20) New Learning Design (15) Wrap-up (5) Lance Dublin, CEO & Chief Solution Architect, Dublin Consulting Page 3
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People are likely to do their very best when they have an opportunity to play to their strengths Stuart Crabb, CLO, Facebook 21 st Century Trends (5) Learning Trends (10) Methodologies/Processes (20) New Learning Design (15) Wrap-up (5) Lance Dublin, CEO & Chief Solution Architect, Dublin Consulting Page 10
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A line has a dimension of one because only one coordinate is needed to specify a point on it. ( A line is a dot that went for a walk. Paul Klee, Swiss Artist 1879-1940) The inside of an object is three dimensional because three coordinates are needed to locate a point in space. ( Space is a collection of all points. Euclid 300 B.C.) Lance Dublin, CEO & Chief Solution Architect, Dublin Consulting Page 14
Solutions Solutions Lance Dublin, CEO & Chief Solution Architect, Dublin Consulting Page 15
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21 st Century Trends (5) Learning Trends (10) Methodologies/Processes (20) New Learning Design (15) Wrap-up (5) Lance Dublin, CEO & Chief Solution Architect, Dublin Consulting Page 17
The generic term for the five-phase instructional design model consisting of Analysis, Design, Development, Implementation, and Evaluation. Each step has an outcome that feeds into the next step in the sequence. There are probably over 100+ different variations of the generic ADDIE model. Source: Don Clark The ADDIE or ISD model originally consisted of 19 [sequential] steps that were considered essential to the development of educational and training programs (Hannum, 2005). The steps were then grouped into five phases to facilitate communication of the ISD model to others When ADDIE first appeared it was a strictly a linear or waterfall model. Lance Dublin, CEO & Chief Solution Architect, Dublin Consulting Page 18
Human Performance Technology (HPT), a systematic approach to improving productivity and competence, uses a set of methods and procedures and a strategy for solving problems for realizing opportunities related to the performance of people. It is a systematic combination of three fundamental processes: performance analysis, cause analysis, and intervention selection. Business process re-engineering is the analysis and design of workflows and processes within an organization. Don t automate, obliterate! Lance Dublin, CEO & Chief Solution Architect, Dublin Consulting Page 19
Six Sigma is a disciplined, datadriven approach and methodology for eliminating defects and variability (driving toward six standard deviations between the mean and the nearest specification limit) in any process. The fundamental objective.. is the implementation of a measurement-based strategy that focuses on process improvement and variation reduction. LEAN is an integrated and balanced combination of the speed and variation reduction power of both Lean and Six Sigma to achieve business management process full optimization with a focus on waste and responsiveness. The biggest strategic advantage of LEAN is speed: speed of delivery of product that's configured as customers want it, speed with new product introductions, speed in management decision-making. LEAN Time Variability Increase Speed Eliminate Waste Quick Fix Solutions Six Sigma Process Variability Improve Quality Increase Yield Root Cause Solutions Lance Dublin, CEO & Chief Solution Architect, Dublin Consulting Page 20
Agile software development is a group of software development methodologies based on iterative and incremental development, where requirements and solutions evolve through collaboration between selforganizing, cross-functional teams. It promotes adaptive planning, evolutionary development and delivery, a time-boxed iterative approach, and encourages rapid and flexible response to change. It is a conceptual framework that promotes foreseen interactions throughout the development cycle. Critical Mistake Analysis. This process leads to training that effectively targets demonstrated business needs. Using a variant of Pareto Analysis (80/20 Rule), Critical Mistake Analysis identifies, classifies and prioritizes those critical behaviors and mistakes that most impair performance in ways that matter to the business It is based on the work of Roger Shank at Northwestern. Source: Cognitive Arts Step 1. Identify the critical mistakes Step 2. Identify the most common mistakes Step 3. Perform a Root Cause Analysis Step 4. Create teaching points Step 5. Build from the teaching points Lance Dublin, CEO & Chief Solution Architect, Dublin Consulting Page 21
Successive Approximation Model. The successive approximation model (SAM) provides a clear pathway to success, measurable and obtainable milestones for marking completion, and targeted moments to reach agreement and consensus. The model is clearly defined and manageable, and yet encourages creativity and experimentation. It consistently reveals the design as it evolves, and it does so in ways that all stakeholders can see and evaluate. It helps all team members communicate with each other, contribute and collaborate. P.S. Successive approximation is a basic tool of calculus 21 st Century Trends (5) Learning Trends (10) Methodologies/Processes (20) New Learning Design (15) Wrap-up (5) Lance Dublin, CEO & Chief Solution Architect, Dublin Consulting Page 22
Work from right to left Start with fully understanding what success will look like from all perspectives Use their language Define attitudes & behaviors, skills & knowledge, actions & performance in the language of the client/ business Apply action learning Recognize that speed is of the essence and trumps perfection. Initiate. Iterate. Learn. Iterate. Learn Appreciate ROA Understand who they are, what they do, and how they do it; focus on return on attention as a key metric Leverage the power of process Develop learning processes that generate content and knowledge rather than discrete activities that just house it Build performance environments Create multi-faceted, multi-media environments integrated with the work rather than events separate from it (channel your inner Jonathon Ive) Practice agnostic behaviors Use the full palette of tools & techniques AND take the best attributes from diverse design methodologies Build-in WIIFM Value is the new currency of successful implementation! Lance Dublin, CEO & Chief Solution Architect, Dublin Consulting Page 23
21 st Century Trends (5) Learning Trends (10) Methodologies/Processes (20) New Learning Design (15) Wrap-up (5) Lance Dublin / Dublin Consulting Re-thinking Learning Design for the 21 st Century DevLearn12 2012 Lance Dublin All Rights Reserved - 48 Lance Dublin, CEO & Chief Solution Architect, Dublin Consulting Page 24
Every great learning designer [architect] is necessarily a great poet. He must be a great original interpreter of his time, his day, his age. Frank Lloyd Wright Lance Dublin CEO & Chief Solution Architect Dublin Consulting lance@dublinconsulting.net 415-759-1258 www.dublinconsulting.net Lance Dublin, CEO & Chief Solution Architect, Dublin Consulting Page 25