eservglobal Investor Roadshow January, 2014
eservglobal is an internationally recognised, leading provider of solutions that bridge the telco and financial worlds
eservglobal: at a glance Comprehensive suite of solutions bridging the telco and financial worlds. Solid, established and growing base of end-users worldwide. Joint Venture* with MasterCard, eservglobal and BICS for HomeSend, the industry leading solution for international mobile money transfer with 1.2 billion subscribers under contract coverage and live corridors connecting 51 countries for remittance and 76 countries for airtime transfer. 65+ customers in 50+ countries 30 years experience 190+ Staff Offices in 10 countries 3 * Subject to satisfaction of conditions precedent, please refer to the announcement of 19 December 2013 for details.
Foundation for take-off: Large growing market Established technology leader Strengthening financial position Huge underserved market exists Large growing core customer base HomeSend service has reached critical mass and momentum continues to build Disruptive technology Recognized industry leader Existing, successful references in the new mobile money space Solid core business with growing presence in domestic mobile money Stronger balance sheet
2013 was a successful year: Key Highlights eservglobal s core mobile money business added 10 new customers in 10 markets in 2013, a significant Group frame agreement with the Zain Group and four projects to deploy new products at existing customers in addition to regular extension projects The HomeSend JV was announced by MasterCard, eservglobal and BICS. The industry leading service is live in 51 countries for remittance and 76 for airtime transfer exceeding the objective for 2013. The business returned to EBITDA profitability Continued expansion of footprint within existing customer base New contracts have contributed to a healthy backlog of work which flows through FY14. 5
Our goal is that any person in the world can use their mobile to simply and safely access financial services.
The Potential of the Mobile Money Universe Emerging financial market In emerging markets users generally have access to basic banking and they are looking for ways that their mobile can make their financial lives easier through services such as mobile payments. Mobile Payment Transactions Values Worldwide Per year (Billions $US) 721 163 235 2012 2013 2017e Mobile Payment Users Worldwide Per year (Millions) 450 200 245 In under developed financial markets, more than one billion customers have access to a mobile phone, but do not have a formal bank account. In these countries people have to rely on cash or informal financial service which are typically unsafe, inconvenient and expensive. Mobile money is taking off in these countries. Active Mobile Money Users Worldwide Subscribers (M) 450 400 350 300 250 200 150 100 50 0 61 84 Source: Berg Insight 110 154 215 282 381 2011 2012 2013 2014 2015 2016 2017 7 Source: Gartner 2012 2013 2017e Under developed financial market
eservglobal has the technology to meet this need Emerging financial market Access mobile wallet via Companion Card Our focus is on building an end-to-end mobile financial ecosystem, positioning eservglobal to deliver comprehensive solutions. Send money internationally direct from handset Withdraw cash at ATM from mobile wallet Receive loyalty rewards at Coffee Shop by using mobile wallet Recharge prepaid account at an Agent Pay Electricity Bill via handset Use NFC handset for public transport ticketing Receive payment from Government 8 Use Mobile Financial Services to insure crops Receive payment from customer via P2P transfer Under developed financial market
Delivering in both license and service models eservglobal core business solutions are offered on a traditional capex license model and revenue share basis. We offer a complete portfolio of domestic mobile money and VAS solutions for operators and financial service providers. International remittance, delivered via HomeSend. A proposed Joint Venture of MasterCard, eservglobal and BICS 9
The demand for international mobile money transfer Every year, almost half a trillion dollars are transferred around the world in ways that are expensive, time consuming and inefficient. Based on World Bank estimates remittance to developing countries will reach around $515B by 2015 Remittance Flows to Developing Countries US $Bn 600 500 400 300 200 100 0 515 482 381 406 438 2011 2012 2013 2014 2015 Source: World Bank 10
The HomeSend Joint Venture creates one of the most comprehensive offerings in the market, and will be an important step in the journey to extending cost-effective and easy-to-use financial services to people worldwide.
The HomeSend Joint Venture HomeSend is fundamentally changing the way money is sent abroad. HomeSend is a mobile money transfer hub with contract coverage exceeding over 1.2 billion subscribers, bank customers, and Money Transfer Organization users around the world. A joint venture of Send with HomeSend Sending money internationally is transparent and instant 24x7 Money is sent from Belgium: Imane sends 100 to her brother Receive on Mobile Account Received funds move straight into the mobile ecosystem Her brother in Morocco receives funds in local currency 12
The HomeSend Joint Venture HomeSend is now a joint venture of MasterCard, eservglobal and BICS* By connecting the worldwide community of telecom partners and MTOs to the more than 24,000 financial institutions on the MasterCard network, the HomeSend JV will provide consumers new options and flexibility for sending or receiving funds and enable cross border remittance payments worldwide. 13 HomeSend will enable consumers to send money to and from mobile money accounts, payment cards, bank account or cash outlets regardless of their location or that of the recipient MasterCard will enter into a commercial agreement with HomeSend which will require MasterCard to use its best endeavors to promote the HomeSend service utilising MasterCard s sales channels. 55% * Subject to satisfaction of conditions precedent, please refer to the announcement of 19 December 2013 for details. 35% 10%
HomeSend customer base Select Multinational Customers 24,000 financial institutions worldwide 17 countries 60m subs 30 countries 400m subs 21 countries 200m subs 130 countries Online presence 16 countries 90m subs 100 countries 135K agents 15 countries 8m subs 70 countries 40k agents Geographic Spread Middle East Americas Europe APAC Africa 14 Source: Company Websites
HomeSend: steps to success Announced in 2010, HomeSend has the first mover advantage in the mobile money transfers market. In 2012 HomeSend exceeded objectives for subscribers under contract coverage, with over 1.2 billion potential users around the world. 15 Throughout 2013 we focused on the deployment of live corridors. HomeSend remittance now reaches 51 countries and airtime transfer services reach 76 countries. The HomeSend JV, announced in Dec 2013, will equip the service to dramatically expand its reach, making international money transfer easier, safer and more cost-effective for consumers worldwide. Build the platform First mover advantage Successfully deploy in critical mass of markets Sign up Receivers Launch JV to dramatically expand the sending power of the HomeSend hub Sign up Senders
HomeSend corridors are lighting up around the globe The HomeSend remittance service is live in 51 countries Our airtime transfer service is available, reaching 76 countries In total there are over 690 live corridors, combining remittance and airtime transfer, currently connecting individual service providers around the world. 16 More corridors are going live every month.
eservglobal core product portfolio Our license-based solutions
Core business portfolio: End-to-end mobile money solutions 18
Global, established, growing customer base eservglobal s core business has a global customer base in excess of 65 customers in more than 50 countries (excluding HomeSend). In 2013 eservglobal added 10 new customers in 10 new countries. We have established, successful references in the burgeoning and rapidly expanding mobile money market eservglobal is a member of MasterCard s Mobile Money Partnership Program, an initiative aimed at helping the more than 2.5 billion financially underserved consumers worldwide gain access to mainstream financial services through their mobile phone. In 2013 we announced a three-year framework agreement with the Zain Group Zain Group coverage extends to more than 44 million subscribers and includes several markets where over 90% of the population does not have access to banking facilities. 19
Revenue breakdown by type Based on FY2013 Approximately half of revenues were recurring in nature. Services 12% Hardware 6% Support 42% Licenses 34% 20 SaaS 6%
Recent milestones 21 2008: eservglobal and BICS announce strategic partnership to jointly launch HomeSend 2010: eservglobal announces its first customer for mobile money in the Middle East 2011: Mobile money platform launched by financial institution, mcoin, in Indonesia 2012: Following a string of significant announcements, HomeSend potential subscriber coverage surpasses 1 billion subscribers 2012: Mobile Money Bill Payment facility at Nepal Telecom exceeds expectations in first months of service 2012: Completed a significant fundraising, up to A$16.8m, which enabled us to pursue new, larger deals for both the core business and for HomeSend. 2013: eservglobal announces significant three-year framework agreement with the Zain Group 2013: eservglobal s recharge and mobile money suite is managing over 3.4 billion euros in transactions a year 2013: HomeSend exceeds strategic objective for live services: connecting service providers in 51 countries for remittance and 76 countries for airtime transfer 2013: eservglobal returns to EBITDA profitability. 2013: MasterCard, eservglobal & BICS create the HomeSend JV. Bringing the international remittance service to a new level of success.
Summary Financials FY13 FY13 Full Year FY13 Full Year FY12 Full Year FY12 Full Year A$M M A$M M Revenue 31.0 19,6 28.1 18.3 Comparison FY12 to FY13* +10% Cost of sales 11.8 7.5 12.3 8.0-4% Gross profit 19.2 12.2 15.8 10.4 +22% Adjusted Operating Costs* 17.5 11.1 17.7 11.7-1% Adjusted EBITDA 1.7 1.1-1.9-1.3 +>100% Net Interest -0.4-0.2-1.0-0.7 Amortization -1.9-1.2-4.7-3.1 Depreciation -0.5-0.3-0.7-0.4 PAT 10.4 6.6-15.6-10.2 +>100% 22 *Excludes foreign exchange gains of $A8.0M (FY12 loss of A$3.4M), non-recurring costs of A$2.2M (FY12 A$2.9M) and share payments of A$0.5M (FY12 A$0.6M).
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