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Level 3 Network management and security (7540-363) Systems and Principles Assignment guide for Candidates Assignment B www.cityandguilds.com September 2017 Version 1.0

About City & Guilds City & Guilds is the UK s leading provider of vocational qualifications, offering over 500 awards across a wide range of industries, and progressing from entry level to the highest levels of professional achievement. With over 8500 centres in 100 countries, City & Guilds is recognised by employers worldwide for providing qualifications that offer proof of the skills they need to get the job done. City & Guilds Group The City & Guilds Group includes City & Guilds, ILM (the Institute of Leadership & Management) which provides management qualifications, learning materials and membership services, NPTC which offers land-based qualifications and membership services, and HAB (the Hospitality Awarding Body). City & Guilds also manages the Engineering Council Examinations on behalf of the Engineering Council. Equal opportunities City & Guilds fully supports the principle of equal opportunities and we are committed to satisfying this principle in all our activities and published material. A copy of our equal opportunities policy statement is available on the City & Guilds website. Copyright The content of this document is, unless otherwise indicated, The City and Guilds of London Institute 2010 and may not be copied, reproduced or distributed without prior written consent. However, approved City & Guilds centres and learners studying for City & Guilds qualifications may photocopy this document free of charge and/or include a locked PDF version of it on centre intranets on the following conditions: centre staff may copy the material only for the purpose of teaching learners working towards a City & Guilds qualification, or for internal administration purposes learners may copy the material only for their own use when working towards a City & Guilds qualification The Standard Copying Conditions on the City & Guilds website also apply. Please note: National Occupational Standards are not The City and Guilds of London Institute. Please check the conditions upon which they may be copied with the relevant Sector Skills Council. Publications City & Guilds publications are available on the City & Guilds website or from our Publications Sales department at the address below or by telephoning +44 (0)20 7294 2850 or faxing +44 (0)20 7294 3387. Every effort has been made to ensure that the information contained in this publication is true and correct at the time of going to press. However, City & Guilds products and services are subject to continuous development and improvement and the right is reserved to change products and services from time to time. City & Guilds cannot accept liability for loss or damage arising from the use of information in this publication. City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0)844 543 0000 (Centres) T +44 (0)844 543 0033 (Learners) F +44 (0)20 7294 2413 www.cityandguilds.com learnersupport@cityandguilds.com

Contents Level 3 Network management and security (7540-363) Assignment B Introduction Information for Candidates 2 Candidate Instructions 3 Assignment B Level 3 Network management and security (7540-363) 1

Level 3 Network management and security (7540-363) Assignment B Introduction Information for Candidates About this document This assignment comprises all of the assessment for Level 3 Network management and security (7540-363). Health and safety You are asked to consider the importance of safe working practices at all times. You are responsible for maintaining the safety of others as well as your own. Anyone behaving in an unsafe fashion will be stopped and a suitable warning given. You will not be allowed to continue with an assignment if you compromise any of the Health and Safety requirements. This may seem rather strict but, apart from the potentially unpleasant consequences, you must acquire the habits required for the workplace. Time allowance The recommended time allowance for this assignment is 3 hours. 2 Assignment B Level 3 Network management and security (7540-363)

Level 3 Network management and security (7540-363) Candidate Instructions Time allowance: 3 hours Assignment set up: This assignment is made up of two tasks: Task A Create Dictionary of Terminology material for inclusion in a Network Technician s guide. Task B Demonstrate Network Configuration and Monitoring.. Scenario You are employed as a Network Technician at QIM Networks; a company specialising in network design and installation. You have been asked by your line manager to provide information for several sections of their Networking Guide which is being compiled for future Apprentices and Junior Technicians, based on the OSI model. Any definitions you provide should use non-technical language wherever possible, including describing technical terms, components or devices. Where you use technical terminology in a definition, you should also provide an explanation of the terminology. Task A Create Dictionary of Terminology material for inclusion in a Network Technician s guide. Please use the Answer sheet provided to complete Task A 1 Identify and briefly explain the purpose of each layer in the OSI 7 layer model. 2 Identify a single network device that operates in each of the following layers: Layer 1 Layer 2 Layer 3. Describe the purpose of each device identified 3 Identify three network devices which can be remotely managed. Assignment B Level 3 Network management and security (7540-363) 3

4 Explain the following terms when considering network congestion: Delay Jitter Give examples of how delay and jitter may affect two different software applications using the network. 5 Briefly explain the following terms Mean Time Between Failure (MTBF) Mean Time to Repair (MTTR) Up-Time Down-Time Useful Life Cycle Single point of failure 6 Explain the relationship between MTBF and redundancy 7 Explain the relationship between MTTR and failover 8 In terms of a business network, identify two common Unauthorised Applications and explain the effect they may have. 9 Describe three situations where it would be desirable to deploy Redundant Systems Task B Demonstrate Network Configuration and Monitoring. 1 Connect and configure the network equipment provided, to create two broadcast domains. Explain to the assessor the effects of broadcast traffic on an IP Network Explain to the assessor the effect of using hubs instead of switches on an IP Network 2 Demonstrate to the assessor the configuration of the following routing protocols: RIP OSPF EIGRP Explain to the assessor the operation of these routing protocols, identifying any advantages and shortcomings. 4 Assignment B Level 3 Network management and security (7540-363)

3 Install and configure a Network Protocol Analyser (sniffer). Generate network traffic and perform a capture using the Analyser. Explain to the assessor how the Network Protocol Analyser may be used to monitor networks and identify problems. 4 Set up and configure QoS to prioritise voice traffic on the network. Explain to the assessor how filters may be applied in QoS to address congestion issues. 5 Demonstrate to the assessor the use of Network Management Software to remotely configure network operating parameters in real time. Explain to the assessor the operation of the three key components of a Network Management Protocol. 6 Demonstrate to the assessor the use of SNMP to capture information about the behaviour of the network. Explain to the assessor one drawback of using SNMP. 7 Please use the Answer sheet provided to complete Task B7 Explain the function of the MIB(Management Information Base) 8 Please use the Answer sheet provided to complete Task B8 Explain the term Congestion as applied to a network. Identify adverse effects that congestion may have on three different types of network traffic. When you have finished working: Sign each document above your name and label all removable storage media with your name. Hand all paperwork and removable storage media to your assessor. If the assignment is taken over more than one period, all paperwork and removable media must be returned to the test supervisor at the end of each sitting. End of assignment Assignment B Level 3 Network management and security (7540-363) 5

Published by City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0)844 543 0000 (Centres) T +44 (0)844 543 0033 (Learners) F +44 (0)20 7294 2413 www.cityandguilds.com City & Guilds is a registered charity established to promote education and training 6 Assignment B Level 3 Network management and security (7540-363)