Cisco Unified IP Phone Portfolio

Introduction Cisco Unified IP Phone Portfolio

Introduction 3 Leading the Way in Collaboration 3 6 Cisco Unified SIP Phone 3911 6 7 Introducing the 7 Serving a Wide Range of Business Needs 9 For Lighter-Activity Users 9 For Moderately Active Users 10 For Highly Active Users 11 12 12 Basic but Powerful 14 Productivity-Enhancing 15 Full-Featured 16 Face-to-Face 18 Increased Mobility 19 Rapid Call Management 21 Enhanced Access and Scalability 22 Conference with Ease 22 24 24 Accelerate Success with Rich Multimedia 26 Maintain a Personal Touch 27 28 Advanced Collaborative Media 28 Business Video for Better Collaboration 30 Transform with Video 31 Extend Collaborative Video Across the Enterprise 32 Scale Responsively 32 34 Comprehensive Collaboration at Your Fingertips 35 Accelerate Decision Making with Video 36 37 Delivering Applications for Today and Tomorrow 37 XML Applications 38 MIDlet-Enabled Applications 39 Cisco Unified Widgets 40 Cisco Unified Application Environment 40 41 Maximize Network-Powered and Collaboration 41 42 < 2 >

Introduction Introduction Leading the Way in Collaboration Cisco Unified IP Phones empower your business with a new collaboration experience that connects the right people with the right information at the right time, so you can improve team performance and maximize the value of your IT investment. Effective collaborative experiences between teams, communities, and individuals can also help you: Unlock the value of your company s information with relevant, contextual collaboration Maximize the use of subject matter experts with pervasive presence, video, and conferencing capabilities Harness the power of busy professionals by enabling them to confidently collaborate with customers, partners, and important suppliers With, you can help your business benefit from the productivity-building capabilities of next-generation communications > Continued < 3 >

Introduction and collaboration. Our industry-leading IP endpoints are designed to maximize networkpowered communications and collaboration by providing: An exceptional multimedia communications experience Advanced collaborative services A broad suite of Cisco and third-party development partner endpoint applications Cisco began developing IP and collaboration solutions in 1997 and has provided IP services and applications longer than any other vendor. According to Synergy Research, Cisco is now the number one overall voice vendor in the world and the leader in most IP categories, including web and audio conferencing and messaging. Cisco leads the unified communications market with: More unified communications installations: Cisco has more than 100,000 unified communications customers worldwide. More IP endpoints: Cisco has shipped up to five times more IP phones than our nearest competitor. Competitive advantage: More than 85 percent of Fortune 500 companies now use Cisco Collaboration Solutions to build competitive advantage. In today s economy, your business must meet the needs of a wide range of users with different communications styles and distinct workspaces. Some users prefer to communicate through their desk phones. Others prefer using wireless devices. Still others lean toward soft clients. This brochure is designed to help you determine which are right for your organization, where best to use these endpoints, and how they can help you maximize your overall investment in Cisco Collaboration Solutions. The Cisco Unified IP Phone portfolio includes an impressive array of user-friendly, full-featured phones that can meet the needs of your entire organization, from: < 4 >

Introduction The company lobby to the desk of your Advanced collaborative media endpoints: < 5 > busiest managers The manufacturing floor to the executive suite Let s sub bullet these such as: The home to on the road Cisco IP Communicator A branch-office site to a commercial location Cisco Unified Personal Communicator This brochure describes the different Cisco Unified Video Advantage capabilities of the entire Cisco Unified IP Phone portfolio, including: Entry voice endpoints: Cisco Unified SIP Phones Business voice endpoints: Cisco Unified IP Phones Advanced business endpoints: Cisco Unified IP Phones Advanced media endpoints: Cisco Unified IP Phones

Figure 1. Affordable, Flexible, and Scalable Entry Voice Cisco Unified SIP Phone 3911 The single-line Cisco Unified SIP Phone 3911 is an affordable, entry-level phone that is well-suited for settings with low to moderate Fixed feature keys for one-touch access to redial, transfer, conference, hold, line select, mute, speakerphone, and voicemail LEDs provide quick call status indication at-a-glance < 6 > voice communications usage, including: Supports a 2-line by 24-character Lobbies monochrome display SIP Phone 3911 Enlarge Reduce Cubicles Classrooms Laboratories Two menu select keys and a multiparty rocker for scrolling control The Cisco Unified SIP Phone 3911 also supports: Manufacturing floors Cisco Unified Manager, Hallways Retail environments Cisco Unified Manager Business Edition, and Cisco Unified Manager Express The Cisco Unified SIP Phone 3911 is designed to grow with your small, midsize, or enterprise organization. Easy to administer, install, and maintain, the endpoint can improve user productivity with features such as: Additional capabilities such as caller ID, call history and the ability to configure the phone Choice of Power over Ethernet (PoE) or local power through an optional power adaptor Half-duplex speakerphone and internal microphone for clear communications

Figure 2. User-friendly, Eco-friendly, and Budget-friendly IP Phone Family Enlarge Reduce Introducing the Cisco Unified IP Phone 6900 Series Serving a Wide Range of Business Needs For Lighter-Activity Users For Moderately Active Users For Highly Active Users Business Voice Introducing the Cisco Unified IP Phones Today, more organizations can cost-effectively take advantage of Cisco Collaboration Solutions thanks to the affordability of the Cisco Unified IP Phones. The Cisco Unified IP Phones delivers fully-featured, business-grade voice communication services with a simple, ergonomic design and userfriendly experience. The supports single-call per-line appearance. This delivers an easy user experience for customers who are seeking traditional telephony call interaction for their organization. With singlecall per-line appearance, each enabled line supports one call session at a time. For example, if a user is on an active call with two lines enabled on the phone, another incoming call then rolls over to their second line. If only one line is enabled while the user is on an active call, a second incoming call is redirected to their voicemail, providing messaging service is provisioned for the phone. This experience, representative of traditional telephony systems, is ideal for customers who are currently on analog or digital telephony systems and are interested in taking advantage of Cisco Collaboration Solutions. All endpoints are made with recyclable and reground plastics, so they are earth-responsible solutions. A deep-sleep option reduces power consumption by up to 50 percent in off-work hours, a feature that is good for your company s profitability and good for the planet as well. The enables your business to adopt and expand its investment in Cisco Collaboration Solutions, so you can improve information exchange and productivity in your organization. These endpoints support basic XML and click-tocall Cisco Unified Widget applications, along with features such as Cisco Extension Mobility. (For more information < 7 >

Introducing the Cisco Unified IP Phone 6900 Series Serving a Wide Range of Business Needs For Lighter-Activity Users For Moderately Active Users For Highly Active Users on these applications, visit the Endpoint Applications section of this brochure. The Cisco Unified IP Phone provides a range of helpful functions and capabilities, including: Easy viewing under varied lighting conditions: Backlit, antiglare, pixel-based graphical monochrome LCD displays optimize readability. Convenient, hands-free communications: Full-duplex speakerphones and dedicated headsets give users more control and more communications options. At-a-glance call status indication: Tricolor, illuminated line keys provide quick call state recognition. Enhanced user experience: Rounded, ergonomic keys deliver a superior tactile feel, and choice of headset styles delivers greater convenience and comfort. Fixed keys: The endpoints have fixed keys for fast access to commonly used functions such as Directory, Settings, Transfer, Conference, Hold, and Messages. Single-call per-line appearance: These endpoints offer traditional telephony call interactive experiences. Integrated 10/100 Ethernet switch: The endpoint switch supports co-location of a PC at the workspace. Localized language orientation: Right-to-left language presentation provides support for global deployments. Guided interaction: Four dynamic soft-label keys guide users through call features and functions. < 8 >

Serving a Wide Range of Business Needs For Lighter-Activity Users Cisco Unified IP Phone 6921 < 9 > Figure 3. Ideal for Light-Activity, Intuitive, and Flexible IP Phone 6921 Enlarge Reduce The introduces three models that are available in two colors (charcoal and arctic white) and two handset styles (Slimline and Standard) for increased flexibility and comfort. The three models include: Cisco Unified IP Phone 6921: A two-line endpoint designed for businesses with lighter voice communications requirements The two-line Cisco Unified IP Phone 6921 is an ideal endpoint solution for knowledge workers and teleworkers. It is well-suited for deployment in environments that have lighter voice communications requirements such as: Schoolrooms Manufacturing floors Contact centers (where agents support Introducing the Cisco Unified IP Phone 6900 Series Serving a Wide Range of Business Needs Cisco Unified IP Phone 6941: A fourline endpoint designed for businesses with moderate voice communications requirements smaller queues) Innovative features of the Cisco Unified IP Phone 6921 include: Two tricolor illuminated line keys that provide For Lighter-Activity Users For Moderately Active Users For Highly Active Users Cisco Unified IP Phone 6961: A twelveline endpoint designed for businesses with more-demanding voice communications requirements quick call status identification Easy-to-read, 396 x 81 pixel, white-backlit, graphical monochrome, antiglare LCD display optimizes viewing under a variety of lighting conditions

Figure 4. Ideal for Moderate, Easy to Use, and Powerful IP Phone 6941 Enlarge Introducing the Cisco Unified IP Phone 6900 Series Serving a Wide Range of Business Needs For Lighter-Activity Users For Moderately Active Users For Highly Active Users Reduce For Moderately Active Users Cisco Unified IP Phone 6941 The four-line Cisco Unified IP Phone 6941 is an ideal endpoint for moderately active voice users. It is well-suited for knowledge workers, administrative staff, managers, contact center agents, and supervisors in environments such as: Financial Retail Manufacturing Healthcare Government Innovative features of the Cisco Unified IP Phone 6941 include: Four tricolor illuminated line keys for quick call status identification Easy-to-read, 396 x 162 pixel, white-backlit, graphical monochrome, antiglare LCD display optimizes viewing under a variety of lighting conditions < 10 >

Figure 5. Ideal for Active, Robust Features, and Quick Access to Functions For Highly Active Users Cisco Unified IP Phone 6961 The twelve-line Cisco Unified IP Phone 6961 is an ideal endpoint for users who handle a Unique features of the Cisco Unified IP Phone 6961 include: Twelve tricolor illuminated line keys for quick call status identification < 11 > IP Phone 6961 Enlarge Reduce large volume of voice calls. Well-suited for administrative staff, managers, contact center agents, and supervisors because of its functions and affordability, this endpoint is ideal for: Healthcare organizations Financial institutions Customizable, paper-label insert for onetouch access to commonly used features Easy-to-read, 396 x 81 pixel, white-backlit monochrome antiglare LCD display optimizes viewing under a variety of lighting conditions Introducing the Cisco Unified IP Phone 6900 Series Hospitality businesses Serving a Wide Range of Business Needs For Lighter-Activity Users For Moderately Active Users For Highly Active Users

Figure 6. Large LCD Screens, Rich Graphics, and More Information IP Phone Enlarge Reduce Advanced Business Basic but Powerful Productivity- Enhancing Full-Featured Face-to-Face Increased Mobility Rapid Call Management Enhanced Access and Scalability Conference with Ease Advanced Business If your business requires High-definition (HD) voice, vibrant color displays, Gigabit Ethernet connectivity, and more than basic support for endpoint applications, the Cisco Unified IP Phones is the ideal portfolio for you.. The delivers these advanced capabilities, on selected models, while also offering support for multiple-call per-line appearance. With multiple-call per-line appearance, users can take advantage of advanced call navigation capabilities with support of multiple-call sessions on a per-line basis. For example, on a 2-line endpoint, you can be on an active call and navigate to pick up a second incoming call on the same line, while the first call is automatically placed on hold. You can then switch back and forth between these two call sessions, as required. This experience offers your organization sophisticated and powerful communication capabilities that are not available from traditional telephony or hybrid systems. The Cisco Unified IP Phone supports a rich suite of endpoint applications, including XML-based applications on all models. Selected models also support MIDlet-enabled applications, Cisco Unified Widgets, applications developed within the Cisco Unified Application Environment and personal video communications. (For more information on these applications, visit the IP section of this brochure. Businesses that integrate custom and readyto-use IP endpoint applications into their IP phones can: Reduce operating and administration costs Increase revenue Improve employee productivity Enhance customer satisfaction and loyalty Transform business processes < 12 >

Selected endpoints in the Cisco Unified IP Offer a four-way navigation cluster plus < 13 > Phones make it possible to access a select key to enhance your navigation applications quickly and easily because these experience special endpoints: The Come equipped with expanded memory to offers a broad portfolio of solutions that support graphics-intensive applications and include powerful, award-winning endpoints for value-added services conference rooms, for mobile campus-based Feature large LCD screens, in either grayscale or color, that can display richer graphics and workers, and for people who require a personal desktop video phone. deliver more information Advanced Business Basic but Powerful Productivity- Enhancing Full-Featured Face-to-Face Increased Mobility Rapid Call Management Enhanced Access and Scalability Conference with Ease

Figure 7. Light-Activity, Ability to Co-locate a PC, and Basic Basic but Powerful Cisco Unified IP Phone 7906G and 7911G Unique message waiting indicator (MWI) on the handset for easy recognition Four dynamic softkeys guide you through call < 14 > These two single-line endpoints are ideal features and functions IP Phone 7911G Enlarge Reduce Advanced Business for environments where everyday business communications need is lighter, such as reception areas, laboratories, cafeterias, hallways, or the manufacturing floor. Both endpoints support basic XML along with entrylevel applications developed within the Cisco Unified Application Environment. The Cisco Unified IP Phone 7906G has the following features: Power options, including a choice of Power over Ethernet (PoE), Cisco Inline Power, or local power through an optional power adaptor The Cisco Unified IP Phone 7911G has the same features as the Cisco Unified IP Phone 7906G as well as an integrated IEEE 10/100 Ethernet switch, which supports co-location of a PC at the workspace. Basic but Powerful A 192 x 64 pixel, graphical monochrome Productivity- Enhancing Full-Featured LCD display Hold button that illuminates in red when a call is placed on hold Face-to-Face Increased Mobility Rapid Call Management Enhanced Access and Scalability Conference with Ease

Figure 8. Light, Ability to Co-locate a PC, and Basic Productivity-Enhancing Cisco Unified IP Phone 7940G and 7960G These media endpoints offer you more advanced call interaction experience with support for multiple-call appearance per line on both models. With multiple-call appearance The Cisco Unified IP Phone 7960G is a six-line endpoint designed for workers with more active communication needs, such as knowledge workers, administrative personnel, and managers. The Cisco Unified IP Phone 7940G and the IP Phone 7960G feature: < 15 > IP Phone 7940G Enlarge Advanced Business Basic but Powerful Productivity- Enhancing Full-Featured Face-to-Face Increased Mobility Rapid Call Management Reduce Enhanced Access and Scalability per line, each line button can support more than one call session, providing additional flexibility for users who would benefit from the ability to navigate between calls on a single line. These multiline endpoints deliver value-added services and productivity-building applications in stylish and easy-to-use desktop phones. The endpoints support XML-based applications and applications developed within the Cisco Unified Application Environment. For more information on applications, visit the section of this brochure The Cisco Unified IP Phone 7940G is a two-line endpoint designed for knowledge workers and administrative personnel with low to moderate levels of business communications needs. A large 5-inch monochrome pixel-based display for easy readability A unique MWI LED on the handset for easy recognition Four dynamic softkeys to guide you through call features and functions Integrated IEEE 10/100 switch supports colocation of a PC at the workspace Full-duplex speakerphone and headset jack offers flexibility and convenience in communication options Conference with Ease

Figure 9. High-Fidelity Audio, Rich Display Experience, and High-Speed Connectivity Full-Featured Cisco Unified IP Phone 7942G, 7945G, 7962G, 7965G, and 7975G These full-featured endpoints have speakerphones and handsets designed specifically for superior High-definition voice (HD voice). An expanded application suite includes support for: A large five-inch, high-resolution, 320 x 222 pixel graphical grayscale display provides greater detail in both features and applications delivery High-definition voice (HD voice) support of headset, handset, and full-duplex speakerphone for superior audio performance < 16 > IP Phone 7945G, 7965G and 7975G Enlarge Reduce Advanced Business Basic but Powerful Productivity- Enhancing Full-Featured Face-to-Face Increased Mobility Rapid Call Management Enhanced Access and Scalability Conference with Ease XML applications MIDlet-enabled applications Cisco Unified Widgets Applications developed within the Cisco Unified Application Environment Selected models also deliver high-resolution color displays, touchscreen functions, and Gigabit Ethernet switch ports for fast communications access. These IP endpoints are well-suited for knowledge workers, administrative staff, managers, and executives. The Cisco Unified IP Phone 7942G has: Two programmable backlit line/feature keys deliver quick access to communications Integrated IEEE 10/100 switch ports supports co-location of a PC at the workspace The Cisco Unified IP Phone 7945G builds on the capabilities of the Cisco Unified IP Phone 7942G and includes: A large 5-inch, backlit, high-resolution thin-film transistor (TFT), 320 x 240 pixel graphical color display for superior detail in both features and applications delivery Accelerated connectivity with the addition of Gigabit Ethernet switch ports to support bandwidth-intensive applications from a co-located PC Four-way navigation cluster plus a select key, which allows you to scroll vertically and horizontally for a superior navigation experience

The Cisco Unified IP Phone 7962G offers: Four-way navigation cluster plus a select key < 17 > Six programmable backlit line or feature keys for quick access to communications enables scrolling vertically and horizontally for a superior navigation experience A large five-inch, high-resolution, 320 x 222 pixel graphical grayscale display provide greater detail in both features and applications delivery The Cisco Unified IP Phone 7975G offers the same advanced connectivity and four-way navigation cluster features as the Cisco Unified IP Phone 7965 in addition to: High-definition voice (HD voice) support of headset, handset, and full-duplex Eight programmable backlit line or feature keys deliver quick access to communications speakerphone for superior audio A large 5.6-inch, high-resolution, 320 x 240 performance pixel graphical color display with touchscreen Advanced Business Basic but Powerful Productivity- Enhancing Full-Featured Face-to-Face Increased Mobility Rapid Call Management Integrated IEEE 10/100 switch ports supports co-location of a PC at the workspace The Cisco Unified IP Phone 7965G builds on the capabilities of the Cisco Unified IP Phone 7962G, with: A large five-inch, backlit, high-resolution, 320 x 240 pixel graphical color display provides superior detail in both features and applications delivery Accelerated connectivity with the addition for superior features and application detail and interaction High-definition voice (HD voice) support of headset, handset, and full-duplex speakerphone for superior audio performance Integrated IEEE 10/100 switch ports support co-location of a PC at the workspace Enhanced Access and Scalability of Gigabit Ethernet switch ports supports bandwidth-intensive applications from a Conference with Ease co-located PC

Figure 10. End-to-End Solution, Video Calls Powered by Your IP Network IP Phone 7985G Enlarge Reduce Advanced Business Face-to-Face Cisco Unified IP Phone 7985G and Cisco Unified Video Advantage for IP Phone For communications and collaboration that extend beyond voice to include video, Cisco offers two video telephony solutions: The Cisco Unified IP Phone 7985G is a personal desktop video phone that facilitates instant, face-to-face communication. The phone has all the components needed to enable a video call, including camera, LCD screen, speaker, keypad, and a handset all in a single, easy-to-use unit. Cisco Unified Video Advantage is a complete video telephony solution, supported on selected IP Phone endpoints. Video calls are powered by your IP network that includes software and a USB camera. When the camera is attached to a PC that is co-located with a Cisco Unified IP Phone or Cisco IP Communicator, you can effortlessly make and receive video calls over your enterprise IP telephony network with no additional button pushing or mouse clicking. < 18 > Basic but Powerful Productivity- Enhancing Full-Featured Face-to-Face Increased Mobility Rapid Call Management Enhanced Access and Scalability Conference with Ease

Figure 11. Robust Features, Wired-Equivalent Capabilities, and Easily Programmed Increased Mobility Cisco Unified Wireless IP Phone 7921G, 7925G, and 7925G-EX For people who need to move about the workplace or campus, Cisco offers three wireless IP phones that deliver many of the same robust features and capabilities as equivalent wired 7900 These phones also support: XML-enabled applications such as displayed text and graphics-based messages and push-to-talk for a walkie talkie-like experience Office extend, which enables you to access the same set of Cisco Unified features you enjoy at work when you are at home < 19 > IP Phone 7925G Enlarge Reduce Advanced Business Basic but Powerful Productivity- Enhancing Full-Featured Face-to-Face Series endpoints. You can program these endpoints with six extensions or a combination of extensions and speed dials. The Cisco Unified IP Phone 7921G, 7925G, and 7925G-EX endpoints all include: A large, two-inch 176 x 220 pixel color display for easy viewing Built-in full-duplex speakerphones for highquality, hands-free communications High-definition voice (HD voice) for exceptional voice quality Quality-of-service (QoS) assurance Robust wireless and voice security features with multiple standards Cisco Unified Wireless IP Phone 7921G and 7925G endpoints can provide compelling benefits in healthcare environments when used with the Cisco Nurse Connect solution for alarm and event notification. This feature enables faster response times and improved allocation of services. The Cisco Unified Wireless IP Phone 7921G Increased Mobility Rapid Call Management Dedicated Mute and Volume buttons Support for 802.11a, b, and g protocols provides long battery life, with up to 200 hours of standby time. Enhanced Access and Scalability Fast roaming and extension mobility Conference with Ease

The Cisco Unified Wireless IP Phone 7925G such as oil refineries and chemical, utility, and < 20 > Figure 12. Hazardous Environments, Sealed for Dust and Water, Yellow Styling delivers Fast Recognition IP Phone 7925G-EX Enlarge Reduce builds upon the capabilities of the Cisco Unified Wireless IP Phone 7921G and is designed for demanding environments such as healthcare and manufacturing. Features of the compact and easy-to-hold Cisco Unified Wireless IP Phone 7925G include: A ruggedized exterior that meets the military 810F standard for shock resistance IP54 standard for dust and water resistance manufacturing facilities. The Cisco Unified Wireless IP Phone 7925G-EX incorporates industry-standard yellow styling for fast recognition in emergencies. The phone is designed with employee safety in mind. Certifications include: Atmospheres Explosibles (ATEX) Zone 2 certification, which protects employees from explosion risk in areas with an explosive Support for Bluetooth v2.0 headsets atmosphere by preventing ignition of gas Advanced Business Expanded battery life, delivering a minimum of 13 hours talk time and up to 240 hours of vapors by the phone Canadian Standards Association Class 1 Basic but Powerful standby time Division II certification, which permits the Productivity- Enhancing Full-Featured Face-to-Face Increased Mobility Rapid Call Management Enhanced Access and Scalability The Cisco Unified Wireless IP Phone 7925G- EX builds upon the capabilities of the Cisco Unified Wireless IP Phone 7925G and extends Cisco Collaboration capabilities to hazardous environments. This rugged, feature-rich IP phone provides rich-media, collaborative communications specifically for mobile workers, and is certified for deployment in more challenging industrial environments use of the phone in an environment where explosive gases are periodically present Ingress Protection Code IP64 rating; the device is sealed against dust and splashing water An applications key that provides direct access to productivity-building applications such as push-to-talk and Lone Worker Conference with Ease

Figure 13. Superior Voice Quality, Easily Viewed Display, and Fast Access to Features Rapid Call Management Cisco Unified IP Phone 7931G The Cisco Unified IP Phone 7931G is ideal for commercial and retail environments. It guides Hard-hold, redial, and transfer keys, which facilitate simple and rapid call management White backlit, pixel-based graphical display for easy viewing at a glance < 21 > you through call features and functions with: Twenty-four illuminated LED line keys Four dynamic and interactive softkeys IP Phone 7931G Enlarge Reduce Advanced Business Basic but Powerful Productivity- Enhancing Full-Featured Face-to-Face Increased Mobility Rapid Call Management Enhanced Access and Scalability Conference with Ease

Figure 14. Scalable, Maximized Call Coverage, and Personalized IP Phone Expansion Module 7916 Enlarge Reduce Advanced Business Basic but Powerful Productivity- Enhancing Enhanced Access and Scalability Cisco Unified IP Phone Expansion Modules 7915 and 7916 Cisco offers extended call-coverage capabilities for administrative, managerial and executive personnel with two expansion modules: the Cisco Unified IP Phone Expansion Module 7915 and the Cisco Unified IP Phone Expansion Module 7916. With these modules you can monitor and manage call status with additional buttons and an LCD screen. You can instantly determine the status of numerous lines beyond the number of lines supported on Cisco Unified IP Phone 7960G, 7961G, 7962G, 7965G, and 7975G models. communications to deliver superior voice quality, simplified wiring, and cost benefits. Both conference stations feature backlit, pixel-based LCD displays and deliver high-quality, handsfree conferencing. They are ideal solutions for desktops within offices and in small to midsize conference rooms and executive suites. The Cisco Unified IP Conference Station 7936 offers: Standard business telephony features, including call hold, call transfer, call release, mute, ad-hoc and meet-me conferencing, park, and pick up Full-duplex operation, which permits natural, multiparty conversations without clipping or distortion < 22 > Full-Featured Face-to-Face Conference with Ease Introducing the Cisco Unified IP Conference Stations 7936 and 7937G Integrated keypad, which eliminates the need to receive and place calls on a separate telephone Increased Mobility Rapid Call Management Enhanced Access and Scalability Cisco offers conference-room solutions for all your conferencing needs. These solutions combine state-of-the-art speakerphone conferencing with award-winning Cisco voice Three softkeys and menu navigation keys, which guide you through call features and functions Conference with Ease

Full 360-degree room coverage, with a < 23 > Figure 15. Superior Voice Quality, Simplified Administration, and Reduced Costs powerful, digitally tuned custom speaker and three sensitive microphones that provide uniform coverage of small to midsize conference rooms or offices Easy installation; configuration with Cisco Unified Manager is simple Convenient volume-control buttons IP Conference Station 7937G Enlarge Reduce The Cisco Unified IP Conference Station 7937G builds upon the features and capabilities of the 7936 station by providing: Advanced Business Support for high-fidelity or wideband audio Basic but Powerful An optional external microphone kit that Productivity- Enhancing Full-Featured delivers up to 30- x 40-foot room coverage Support for a third-party lapel microphone kit Options for PoE or Cisco IP Phone Power Face-to-Face Cube 3 Increased Mobility Rapid Call Management Enhanced Access and Scalability Conference with Ease

Figure 16. Encourage Collaboration, Improve Company Efficiency, and Reduce Operating Costs IP Phones Enlarge Reduce Advanced Professional Media Accelerate Success with Rich Multimedia Maintain a Personal Touch Advanced Professional Media If you are looking for ways to encourage collaboration and improve company efficiency and productivity while reducing operating costs, the can help you. These advanced professional media endpoints are ideal for knowledge professionals, managers, and executives who seek a superior multimedia experience. The accelerates business success by delivering a high-performance, rich multimedia communications experience. These endpoints also offer a broad portfolio of XML and MIDlet applications that can help your company transform its business processes, reduce operating and administration costs, and boost productivity. (For more information about XML and MIDlet applications, visit the IP Endpoint Applications section of this brochure.) Benefits and productivity-building features of the include: Clean, uncluttered communications: An elegant, ergonomic, user-friendly design makes navigation easy and enhances interactions. Rounded ergonomic keys provide an enhanced tactile feel that improves accuracy in interactions. Enhanced viewing: A large, backlit, vibrant high-resolution fully-adjustable color display enhances the user experience for easy viewing at a variety of angles and under a variety of lighting conditions. Greater choice and convenience: One standard USB 2.0 port supports USB wired headsets for greater choice and convenience. Crisper, clearer audio performance: High-definition voice provides superior audio performance with HD voice headset, handset, and speaker support, so everyone, < 24 >

Advanced Professional Media Accelerate Success with Rich Multimedia Maintain a Personal Touch even international callers, can distinguish an F from an S and an M from an N. The result is reduced user fatigue and increased productivity. Streamlined user experience: The phone has fixed keys for commonly used telephony functions such as conference, transfer, and hold. Support for multiple sessions per line: Tri-color illuminated LED line, feature, and session keys provide at-a-glance indication of caller session status, increasing productivity. With the, Cisco continues its ongoing commitment to green solutions. Reground and recyclable plastics are used to manufacture the phones, which are available in charcoal and arctic white, with Slimline and Standard handset styles that increase comfort and choice. The endpoints can help your organization reduce costs in numerous ways, including: Energy cost savings: In off-hours, a deep-sleep power option reduces power consumption up to 90 percent compared to the endpoint in active state during the work day. Reduced power consumption is good for your profitability and for the planet. Reduced infrastructure costs: Integrated switch ports support a high-speed network connection and co-location of a multimedia PC, so PC traffic can run through the switch port of the phone and only one cable drop is required back to the wiring closet. Easy and cost-effective scalability: An optional Cisco Unified IP Color Key Expansion Module accessory provides easy expansion of programmable line and feature keys. Instead of provisioning additional phones in busy environments, you simply add an expansion module to your phone. < 25 >

Figure 17. Flexible and Convenient, Superior Audio, and Enhanced Viewing Cisco Unified IP Phone 8961 Enlarge Reduce Advanced Professional Media Accelerate Success with Rich Multimedia Maintain a Personal Touch Accelerate Success with Rich Multimedia Cisco Unified IP Phone 8961 This advanced professional media endpoint offers robust capabilities for multimedia communications and enhanced Unified. The Cisco Unified IP Phone 8961 extends productivity-building features from Cisco Unified Manager and Cisco Unified Manager Business Edition. Features and benefits include: A rich-media display: The large five-inch, 640 x 480 VGA high-resolution color display is backlit and fully adjustable for easy viewing under varied lighting conditions. At-a-glance functions: Ten tri-color illuminated LED line/feature/session keys support at-a-glance status for both primary and shared lines. You can program five keys for line appearances, speed dials, or calling features such as call park. The other five keys are session keys, which provide call details about each session. Easy access to productivity-building features: Fixed keys deliver fast access to features from Cisco Unified Solutions, including directory, settings, transfer, conference, hold, and messages. Easy expansion: The Cisco Unified IP Phone 8961 provides support for one Cisco Unified IP Color Key Expansion Module, making expansion of programmable line and feature keys easy and affordable. Ready for global deployments: The display is capable of right-to-left language presentation, which reduces the cost of global deployments. < 26 >

Figure 18. Easy Expansion, One-touch access, and Personalized Service IP Color Key Expansion Module Enlarge Advanced Professional Media Accelerate Success with Rich Multimedia Maintain a Personal Touch Reduce Maintain a Personal Touch Cisco Unified IP Color Key Expansion Module This optional accessory is ideal for executives, managers, and administrative staff who wish to maintain a personal touch. Instead of provisioning additional endpoints, the Cisco Unified IP Color Key Expansion Module enables you to add line and feature keys to the phone. You can use the expansion module to: Give your executives one-touch access to more staff members Enable personnel to route incoming departmental calls to a single location, offering more personalized service Help busy managers and administrative staff monitor line status for their teams and pick up calls if team members are unavailable or busy with another caller Features of the Cisco Unified IP Color Key Expansion Module include: Eighteen physical, tri-color, illuminated programmable line and feature keys A second page key that provides access to 18 additional programmable keys (for a total of 36 keys) Support for Busy Lamp Field (BLF), Direct Station Selection (DSS), and auto-dial features < 27 >

Figure 19. Interactive Video, High-Quality, Affordable and Scalable IP Phones Enlarge Advanced Collaborative Media Business Video for Better Collaboration Transform with Video Reduce Extend Multiparty Video Across the Enterprise Scale Responsively Advanced Collaborative Media With this exciting new endpoint portfolio, Cisco brings new communications capabilities that are ideal for knowledge professionals, managers, and executives who seek a premier multimedia experience. The 9900 Series introduces support for interactive, highperformance business video, enabled directly from the endpoint, with an optional Cisco Unified Video Camera that provides full-screen, H.264 standard video (up to 30 frames per second). The new 9900 Series was designed with highly collaborative environments in mind. You can enjoy the many benefits of interactive video by adding the optional Cisco Unified Video Camera and putting these advanced collaborative media endpoints on the desks of professionals throughout your organization. With the Cisco Unified IP Phones, you can: Elevate and personalize communications, so you can improve the quality and speed of decisions Enhance collaboration between geographically dispersed teams and workgroups, so you can improve and accelerate team performance Deliver personalized training on demand, so you can accelerate sales cycles Enable busy executives to meet face-to-face without ever leaving their offices Scale compelling, integrated collaboration experiences across the organization, quickly and cost-effectively Collaborate with confidence within and between businesses In addition to multiparty video, Cisco Unified IP Phones endpoints take advantage of the robust suite of features and applications in Cisco Unified Solutions. They also have a broad portfolio of XML and MIDlet applications that can help you transform business processes, reduce operating and administration costs, and boost productivity. (For more information about XML and MIDlet applications, visit the IP section of this brochure.) < 28 >

Advanced Collaborative Media Business Video for Better Collaboration Transform with Video Extend Multiparty Video Across the Enterprise Scale Responsively Benefits and productivity-building features of the include : Personalized collaborative communications: Interactive, highperformance business video accelerates decision making. (Interactive business video requires the Cisco Unified Video Camera. Clean, uncluttered communications: An elegant, ergonomic, user-and-ecofriendly design makes navigation easy and enhances interactions. Rounded ergonomic keys provide an enhanced tactile feel that improves accuracy in interaction. Enhanced viewing: Large, backlit, vibrant high-resolution color displays enhance the user experience. Displays are fully adjustable for easy viewing at a variety of angles and under a variety of lighting conditions. Greater freedom, choice, and convenience: With dual-standard USB 2.0 ports for USB wired headsets and Bluetooth 2.0 integration for wireless headsets, you can use either wired or wireless headsets for untethered communications. Crisper, clearer audio performance: Highdefinition Voice (HD Voice) provides superior audio performance with HD Voice headset, handset, and speaker support, so everyone even international callers can distinguish an F between an S and an M from an N. This reduces user fatigue and increases productivity. The endpoints can help your organization reduce costs including: Energy cost savings: In off-hours, a deep-sleep power option reduces power consumption by up to 90 percent (compared to the phone s active state during the work day.) This reduced power consumption can provide ongoing savings across the organization. Reduced infrastructure costs: Gigabit switch ports support a high-speed network connection and collocation of a multimedia PC, so PC traffic can run through the switch port of the phone and only one cable drop is required back to the wiring closet. < 29 >

Figure 20. Interactive Video, Rich Multimedia Applications, Superior Audio IP Phone 9951 Enlarge Reduce Advanced Collaborative Media Business Video for Better Collaboration Transform with Video Extend Multiparty Video Across the Enterprise Scale Responsively Easy and cost-effective scalability: Supports the Cisco Unified IP Color Key Expansion Module for easy expansion of programmable line/feature keys. Instead of provisioning additional phones in busy environments, simply add an expansion module to your endpoints. Business Video for Better Collaboration Cisco Unified IP Phone 9951 High-performance, interactive business video can accelerate your business success. The Cisco Unified IP Phone 9951 delivers it directly to your desktop phone. Interactive video makes communications more effective and more personal, elevating your user experience. In addition to high-quality, rich, interactive multimedia collaboration, the Cisco Unified IP Phone 9951 also features: A rich media display: The large five-inch, high-resolution, anti-glare, fully-backlit, VGA (640-x480 pixel) vibrant, graphical, color display is backlit and fully-adjustable for easy viewing under varied lighting conditions. At-a-glance functionality: Ten tri-color illuminated LED line/feature/session keys support at-a-glance indication of caller session status for both primary and shared lines. This simplifies the user experience and increases productivity. Five keys can be programmed for line appearances, speed dials, or calling features such as Call Park. The other five keys are session keys, which provide call details on each session. Streamlined user experience: Four programmable soft-label keys deliver fast access to commonly used telephony functions such as conference, transfer, and hold. Easy and cost-effective scalability: The Cisco Unified IP Phone 9951 endpoint supports up to two Cisco Unified IP Color Key Expansion Modules for expansion of programmable line and feature keys. Ready for global deployments: The display is capable of right-to-left language presentation, which reduces the cost of global deployments (e.g. for Arabic and Hebrew.) < 30 >

Figure 21. Integrated Wireless, Touchscreen Convenience, and Multiparty Collaboration IP Phone 9971 Enlarge Reduce Advanced Collaborative Media Business Video for Better Collaboration Transform with Video Extend Multiparty Video Across the Enterprise Scale Responsively Cisco Unified IP Phone 9951 endpoints are available in charcoal and arctic white, with Slimline and Standard handset styles that increase comfort and choice. Transform with Video Cisco Unified IP Phone 9971 This advanced collaborative media endpoint can transform communications by enabling multiparty video collaboration directly from your IP phone. Without the expense of live onsite meetings, interactive business video can help you deliver more compelling, more engaging, and more effective communications than voiceonly and text-centric communications. The Cisco Unified IP Phone 9971 enables affordable interactive business video that you can easily scale across your enterprise. The phone also features: A rich media display: The large 5.6-inch, high-resolution VGA (640-x480 pixel) display offers touchscreen functionality for a premier user experience. The vibrant, graphical, color display is backlit and fully-adjustable for easy viewing under varied lighting conditions. Built-in wireless communications: Integrated 802.11a/b/g Wi-Fi radio provides return on investment and superior audio performance with CCX certification when using a voice-enabled Cisco Unified Wireless Network. Touchscreen convenience: Four soft-label programmable touchscreen keys deliver fast access to features from Cisco Unified Solutions. At-a-glance functions: Twelve tri-color illuminated LED line/feature/session keys support at-a-glance status for primary and shared lines. You can program six keys for line appearances, speed dials, or calling features such as call park. The other six keys are session keys, which provide call details about each session. Easy expansion: The Cisco Unified IP Phone 9971 endpoint supports up to three Cisco Unified IP Color Key Expansion Modules for easy expansion of programmable line and feature keys. < 31 >

Cisco Unified IP Phone 9971 endpoints are Flexibility to display full-screen and picture- < 32 > available in charcoal and white, with Slimline and in-picture for an enhanced experience Standard handset styles that increase comfort and choice. Digital software, which enables pan, zoom, and tilt functions Extend Collaborative Video Across the Enterprise A convenient video mute, which makes it possible to stop sending video at the Cisco Unified Video Camera local end Enable rich, interactive video collaboration directly from your 9900 Series endpoints with the Cisco Unified Video Camera. The camera has a compact, ergonomic Note: Requires IP Phone Firmware Release 9.0(2) or later. Scale Responsively Advanced Collaborative Media Business Video for Better Collaboration Transform with Video Extend Multiparty Video Across the Enterprise Scale Responsively design that transparently integrates into the ergonomic design for a very pleasing look. The camera delivers high-performance H.264 business video communications up to 30 frames per second (CIF standard) and up to 24 frames per second (VGA standard). An autoconfiguration option delivers a ready-to-use connection into the USB port on the phone. The Cisco Unified Video Camera personalizes and elevates communications by giving you: Cisco Unified IP Color Key Expansion Module You can help busy managers and administrative staff increase responsiveness to inbound callers without losing that personal touch. Instead of provisioning additional phones in busy environments, simply add a Cisco Unified IP Color Key Expansion Module to your Cisco Unified IP Phones endpoints. Each module provides 18 physical tri-color programmable keys. The Page 2 key provides access to 18 additional programmable keys (for a total of 36 extra keys).

The Cisco Unified IP Phone 9951 supports up < 33 > to two expansion modules for a total of 77 appearances. The Cisco Unified IP Phone 9971 supports up to three expansion modules for a total of 114 appearances. This superior scalability reduces costs while increasing responsiveness in manager and administrative environments. The Cisco Unified IP Color Key Expansion Module includes support for: Advanced Collaborative Media Busy Lamp Field (BLF) Direct Station Selection (DSS) Business Video for Better Collaboration Auto-dial features Transform with Video Extend Multiparty Video Across the Enterprise Scale Responsively

Telephony Applications Full-Featured Softphone Cisco IP Communicator Benefits for your organization include: Increased employee productivity < 34 > Figure 22. Superior Voice Quality, Robust Features, and Enhanced Mobility To meet the needs of mobile office professionals Cisco offers Cisco IP Communicator. Cisco IP Communicator is a Microsoft Windows-based softphone application that lets you use your personal computer to make Limited support required from IT staff Increased workforce mobility Support for business continuity and disaster preparedness strategies premium voice and video calls. Offering the latest in IP communications technology, it is easy to acquire, deploy, and use. Support for corporate green initiatives Support for click to call With a USB headset and Cisco IP Contact center-specific features IP Communicator Communicator, you can access your corporate Enlarge Reduce phone number and voicemail box whether you are teleworking, supporting a contact center, or traveling. All you need is an Internet connection and remote access to the corporate network. Full-Featured Softphone Comprehensive Collaboration at Your Fingertips Accelerate Decision Making with Video

Telephony Applications Comprehensive Collaboration at Your Fingertips Cisco Unified Personal Communicator Effect. Cisco Unified Personal Communicator can help you experience The Collaboration Effect in your organization as it supports: < 35 > Figure 23. Streamline, Accelerate Decisions, and Propel Innovation Your company can obtain up to 2 hours of more productive work from every employee every day with advanced communications and collaboration tools such as instant messaging, web conferencing, video conferencing, and Allows easy access to voice, video, web conferencing, instant messaging, voicemail, and presence information all from an intuitive, rich-media interface on your PC or Mac presence information. Research firm Chadwick Martin Bailey calls this The Collaboration Integrates frequently used communications applications and services into a single, unified client Streamlines communications, accelerates Unified Personal Communicator Enlarge Reduce decisions, and propels innovation for teams and knowledge workers Full-Featured Softphone Comprehensive Collaboration at Your Fingertips Accelerate Decision Making with Video

Telephony Applications Accelerate Decision Making with Video Cisco Unified Video Advantage of their existing IP networks to cost effectively extend video to everyone in their organization. < 36 > Cisco Unified Video Advantage adds video Cisco Unified Video Advantage delivers: Figure 24. Personalize with Video, Accelerate Decisions, and Enhance Collaboration to your communications and collaboration experience by providing video telephony functionality to Accelerate Decision Making with Video Cisco IP Communicator softphone application. With Cisco Unified Video Easy access to virtual face-to-face communications Greater opportunities to build remote working relationships and speed decision making Advantage, video telephony is now just as easy as making a phone call. A better way to connect busy subject matter experts and executives with key customers Video Advantage Enlarge Reduce This solution comprises of the Cisco Unified Video Advantage software and Cisco VT Camera III, a video telephony USB camera. With Cisco Unified Video Advantage you can use the familiar phone interface to make and receive video calls on your Cisco Unified IP phone Significant savings in time and expenses through reduced travel Simplified deployment: Network Administrators provision like a Cisco Unified IP phone with the video displayed on your PC monitor. Enterprise organizations can take advantage Full-Featured Softphone Comprehensive Collaboration at Your Fingertips Accelerate Decision Making with Video

Endpoint Applications Figure 25. More Advanced Capabilities, More Dynamic Content, and More Business Intelligence Delivering Applications for Today and Tomorrow Cisco continues to team with our partners to enhance the customer value of Cisco Unified IP Phones by expanding the portfolio of endpoint applications made available to you. This results in more advanced capabilities with more dynamic, intelligent application content that can help you meet the needs of your business both Cisco has a robust ecosystem of third-party IP endpoint application developers. These technology partners give you access to a new world of value-added applications for your endpoints. This rich array of applications takes advantage of the latest technologies to maximize your Cisco IP endpoint investment. They can also make your company more competitive by helping to deliver: < 37 > today and tomorrow. Improved customer satisfaction IP Phone 7975 with Telepresence Enlarge Reduce Selected Cisco Unified IP Phone endpoints support basic audio applications such as Cisco Unified Widgets Enhanced business continuity Reduced administration costs with click-to-call capabilities and XML-based Business process transformation applications such as text and audio paging and call recording. Delivering Applications for Today and Tomorrow The Cisco Unified IP Phone 7900, 8900 and of advanced endpoints provides XML Applications model-dependent support for: MIDlet-Enabled Applications XML applications Cisco Unified Widgets MIDlet-enabled applications Cisco Unified Widgets Cisco Unified Application Environment Cisco Unified Application Environment applications