Unlimited 5GB PLAN Standard Rate Table Service Description Voicemail Retrieval (121, 1211, 1212, 1213, 1218, 1219) Call Forward Hello Mobile Customer Care via 126 999 Hello Mobile Customer Care via 1300 126 999 from Hello Mobile Hello Mobile Customer Care via 1300 126 999 from other service provider Information Services (123, 122) Directory Assistance (1223, 013) Emergency Services number (000, 112) 1300 and 13 Serivce numbers (13xx) 1800 numbers (18xx) Re-route services Inmarsat Numbers MobileSat (+0145) Iterra (0071) Ships at Sea (12458) GPRS 4G Domestic / Data Usage GPRS Roaming SMS Delivery Report SMS - National SMS - International MMS - National & International Video MMS Domestic Video Calls Standard Domestic Voice Calls to Fixed line Standard Domestic Voice Calls to Mobile Standard International Voice Calls Hello Mobile to Hello Mobile Voice Calls Rate AUD$ (per minute) Flagfall Service Provider's standard rate $1.75 * $1.75 $0.00 $3.50 Free $0.00 $18.80 * $3.50 $18.80 * $3.50 $3.50 * $0.30 $6.15 * $0.30 $0.05 per MB ** $0.10 per event $0.75 per event $0.75 per event $1.00 * $0.30 Vary per destination * $0.30 Other Charges SIM Replacement Fee $4.95 Number Change Fee Call Records $15.00 per paper bill Reconnection Fee Unbarring Fee (payable when customer request Hello Mobile to bar a feature of the Serivce and subsequently requests that the feature be unbarred) Product Return Fee Admin fee for items returned as faulty but not faulty * All calls are rounded up to 60 seconds and final charges rounded up to next 5 for all calls. Fair Use Policy applies. ** GPRS 4G Domestic / Data Usage is rounded up to the nearest KB for all sessions and charged in 1MB increments. Hello Mobile - Unlimited 5GB Plan [Updated on July 2018] Page 1 / 6
International Rate Table Country Rate AUD$ per min * Flagfall Country Rate AUD$ per min * Flagfall Afghanistan 0.480 $0.00 Bermuda 0.180 $0.00 Afghanistan Mobile 0.480 $0.00 Bhutan 0.350 $0.00 Albania 0.480 $0.00 Bhutan Mobile 0.350 $0.00 Albania Mobile 0.480 $0.00 Bolivia 0.350 $0.00 Algeria 0.480 $0.00 Bolivia Mobile 0.350 $0.00 Algeria Mobile 0.480 $0.00 Bosnia 0.480 $0.00 American Samoa 0.180 $0.00 Bosnia Herzegovina Mobile 0.480 $0.00 Andorra 0.480 $0.00 Botswana 0.480 $0.00 Andorra Mobile 0.480 $0.00 Botswana Mobile 0.480 $0.00 Angola 0.280 $0.00 Brazil 0.280 $0.00 Angola Mobile 0.290 $0.00 Brazil Mobile 0.280 $0.00 Anguilla 0.480 $0.00 Brunei 0.180 $0.00 Antarctica Islands 2.980 $0.00 Brunei Mobile 0.180 $0.00 Antigua Barbuda 0.280 $0.00 Bulgaria 0.980 $0.00 Argentina 0.280 $0.00 Bulgaria Mobile 0.980 $0.00 Argentina Mobile 0.280 $0.00 Burkina Faso 0.480 $0.00 Armenia 0.480 $0.00 Burkina Faso Mobile 0.480 $0.00 Armenia Mobile 0.480 $0.00 Burundi 0.490 $0.00 Aruba 0.480 $0.00 Burundi Mobile 0.800 $0.00 Aruba Mobile 0.480 $0.00 Cambodia 0.090 $0.00 Ascension Island 0.980 $0.00 Cambodia Mobile 0.100 $0.00 Austria 0.150 $0.00 Cameroon 0.480 $0.00 Austria Mobile 0.250 $0.00 Cameroon Mobile 0.480 $0.00 Azerbaijan 0.480 $0.00 Canada 0.050 $0.00 Azerbaijan Mobile 0.285 $0.00 Cape Verde Islands 0.980 $0.00 Bahamas 0.180 $0.00 Cape Verde Islands Mobile 0.980 $0.00 Bahrain 0.180 $0.00 Cayman Islands 0.480 $0.00 Bahrain Mobile 0.180 $0.00 Central African Republic 0.980 $0.00 Bangladesh 0.090 $0.00 Chad 0.480 $0.00 Bangladesh Mobile 0.090 $0.00 Chad Mobile 0.480 $0.00 Barbados 0.480 $0.00 Chile 0.280 $0.00 Belarus 0.480 $0.00 Chile Mobile 0.280 $0.00 Belarus Mobile 0.480 $0.00 China 0.050 $0.00 Belgium 0.280 $0.00 China Mobile 0.050 $0.00 Belgium Mobile 0.280 $0.00 Colombia 0.280 $0.00 Belize 0.480 $0.00 Colombia Mobile 0.280 $0.00 Belize Mobile 0.480 $0.00 Comoros 0.980 $0.00 Benin 0.480 $0.00 Congo 0.980 $0.00 Benin Mobile 0.480 $0.00 Congo Mobile 0.980 $0.00 Hello Mobile - Unlimited 5GB Plan [Updated on July 2018] Page 2 / 6
Cook Islands 1.030 $0.00 French Polynesia Mobile 0.450 $0.00 Costa Rica 0.280 $0.00 Gabon 0.490 $0.00 Costa Rica Mobile 0.280 $0.00 Gambia 0.980 $0.00 Croatia 0.280 $0.00 Gambia Mobile 0.980 $0.00 Croatia Mobile 0.290 $0.00 Georgia 0.280 $0.00 Cuba 1.980 $0.00 Georgia Mobile 0.280 $0.00 Cyprus South 0.280 $0.00 Germany 0.050 $0.00 Cyprus South Mobile 0.280 $0.00 Germany Mobile 0.150 $0.00 Czech Republic 0.280 $0.00 Ghana 0.350 $0.00 Czech Republic Mobile 0.280 $0.00 Ghana Accra 0.350 $0.00 Denmark 0.280 $0.00 Ghana Mobile 0.390 $0.00 Denmark Mobile 0.330 $0.00 Gibraltar 0.280 $0.00 Diego Garcia 1.980 $0.00 Gibraltar Mobile 0.290 $0.00 Djibouti 0.980 $0.00 Greece 0.140 $0.00 Dominica 0.480 $0.00 Greece Mobile 0.280 $0.00 Dominican Republic 0.280 $0.00 Greenland 0.980 $0.00 East Timor 1.980 $0.00 Grenada 0.480 $0.00 East Timor Mobile 1.980 $0.00 Guadeloupe 0.980 $0.00 Ecuador 0.480 $0.00 Guadeloupe Mobile 0.980 $0.00 Ecuador Mobile 0.480 $0.00 Guam 0.180 $0.00 Egypt 0.280 $0.00 Guatemala 0.280 $0.00 Egypt Mobile 0.280 $0.00 Guinea 0.980 $0.00 El Salvador 0.480 $0.00 Guinea Mobile 0.980 $0.00 Equatorial Guinea 0.480 $0.00 Guyana 0.480 $0.00 Eritrea 0.480 $0.00 Guyana Mobile 0.480 $0.00 Eritrea Mobile 0.480 $0.00 Haiti 0.480 $0.00 Estonia 0.480 $0.00 Haiti Mobile 0.480 $0.00 Estonia Mobile 0.480 $0.00 Honduras 0.480 $0.00 Ethiopia 0.480 $0.00 Hong Kong 0.050 $0.00 Ethiopia Mobile 0.480 $0.00 Hong Kong Mobile 0.050 $0.00 Faeroe Islands 0.480 $0.00 Hungary 0.480 $0.00 Falkland Islands 0.480 $0.00 Hungary Mobile 0.480 $0.00 Fiji 0.280 $0.00 Iceland 0.480 $0.00 Fiji Mobile 0.350 $0.00 Iceland Mobile 0.480 $0.00 Finland 0.280 $0.00 India 0.050 $0.00 Finland Mobile 0.280 $0.00 India Mobile 0.050 $0.00 France 0.050 $0.00 Indonesia 0.140 $0.00 France Personal Number 0.120 $0.00 Indonesia Jakarta 0.140 $0.00 France Mobile 0.170 $0.00 Indonesia Mobile 0.140 $0.00 French Guiana 0.450 $0.00 Iran 0.290 $0.00 French Guiana Mobile 0.450 $0.00 Iran Mobile 0.280 $0.00 French Polynesia 0.450 $0.00 Iraq 0.280 $0.00 Hello Mobile - Unlimited 5GB Plan [Updated on July 2018] Page 3 / 6
Iraq Mobile 0.350 $0.00 Luxembourg 0.280 $0.00 Ireland 0.140 $0.00 Luxembourg Mobile 0.280 $0.00 Ireland Mobile 0.280 $0.00 Macau 0.180 $0.00 Israel 0.180 $0.00 Macau Mobile 0.180 $0.00 Israel Mobile 0.230 $0.00 Macedonia 0.480 $0.00 Italy 0.050 $0.00 Macedonia Mobile 0.480 $0.00 Italy Mobile 0.220 $0.00 Madagascar 0.480 $0.00 Ivory Coast 0.480 $0.00 Madagascar Mobile 0.480 $0.00 Ivory Coast Mobile 0.480 $0.00 Malawi 0.280 $0.00 Jamaica 0.480 $0.00 Malawi Mobile 0.490 $0.00 Japan 0.180 $0.00 Malaysia 0.100 $0.00 Japan Mobile 0.200 $0.00 Malaysia Mobile 0.120 $0.00 Jordan 0.180 $0.00 Maldives 0.980 $0.00 Jordan Mobile 0.160 $0.00 Mali 0.480 $0.00 Kazakhstan 0.180 $0.00 Malta 0.480 $0.00 Kenya 0.210 $0.00 Malta Mobile 0.480 $0.00 Kenya Mobile 0.210 $0.00 Mariana Island 0.190 $0.00 Kiribati 0.980 $0.00 Marshall Islands 0.450 $0.00 Kiribati Mobile 0.980 $0.00 Martinique 0.980 $0.00 Korea North 0.980 $0.00 Martinique Mobile 0.980 $0.00 Korea South 0.050 $0.00 Mauritania 0.980 $0.00 Korea South Mobile 0.050 $0.00 Mauritania Mobile 0.980 $0.00 Kosovo Mobile 0.190 $0.00 Mauritius 0.280 $0.00 Kuwait 0.280 $0.00 Mauritius Mobile 0.280 $0.00 Kuwait Mobile 0.280 $0.00 Mayotte 0.980 $0.00 Kyrgyzstan 0.280 $0.00 Mayotte Mobile 0.980 $0.00 Kyrgyzstan Mobile 0.280 $0.00 Mexico 0.280 $0.00 Laos 0.180 $0.00 Mexico Mobile 0.280 $0.00 Laos Mobile 0.210 $0.00 Micronesia 0.480 $0.00 Latvia 0.280 $0.00 Moldova 0.480 $0.00 Latvia Mobile 0.350 $0.00 Moldova Mobile 0.480 $0.00 Lebanon 0.180 $0.00 Monaco 0.280 $0.00 Lebanon Mobile 0.280 $0.00 Monaco Mobile 0.290 $0.00 Lesotho 0.480 $0.00 Mongolia 0.480 $0.00 Lesotho Mobile 0.480 $0.00 Mongolia Mobile 0.480 $0.00 Liberia 0.480 $0.00 Montenegro 0.480 $0.00 Libya 0.480 $0.00 Montenegro Mobile 0.480 $0.00 Libya Mobile 0.480 $0.00 Montserrat 0.230 $0.00 Liechtenstein 0.980 $0.00 Morocco 0.480 $0.00 Liechtenstein Mobile 0.980 $0.00 Morocco Mobile 0.480 $0.00 Lithuania 0.280 $0.00 Mozambique 0.480 $0.00 Lithuania Mobile 0.350 $0.00 Mozambique Mobile 0.480 $0.00 Hello Mobile - Unlimited 5GB Plan [Updated on July 2018] Page 4 / 6
Myanmar 0.610 $0.00 Poland Mobile 0.190 $0.00 Myanmar Mobile 0.610 $0.00 Portugal 0.280 $0.00 Namibia 0.480 $0.00 Portugal Mobile 0.280 $0.00 Namibia Mobile 0.480 $0.00 Puerto Rico 0.180 $0.00 Nauru 1.980 $0.00 Qatar 0.480 $0.00 Nauru Mobile 1.980 $0.00 Qatar Mobile 0.480 $0.00 Nepal 0.280 $0.00 Reunion Island 0.980 $0.00 Nepal Mobile 0.280 $0.00 Reunion Island Mobile 0.980 $0.00 Netherlands 0.280 $0.00 Romania 0.280 $0.00 Netherlands Antilles 0.280 $0.00 Romania Mobile 0.280 $0.00 Netherlands Mobile 0.280 $0.00 Russia 0.180 $0.00 Nevis St Kitts 0.090 $0.00 Russia Mobile 0.180 $0.00 New Caledonia 0.480 $0.00 Rwanda 0.280 $0.00 New Zealand 0.050 $0.00 Rwanda Mobile 0.590 $0.00 New Zealand Mobile 0.150 $0.00 San Marino 0.980 $0.00 Nicaragua 0.480 $0.00 San Marino Mobile 0.980 $0.00 Niger 0.480 $0.00 Sao Tome 1.980 $0.00 Niger Mobile 0.480 $0.00 Sao Tome Mobile 1.980 $0.00 Nigeria 0.280 $0.00 Saudi Arabia 0.280 $0.00 Nigeria Mobile 0.280 $0.00 Saudi Arabia Mobile 0.280 $0.00 Niue 1.980 $0.00 Senegal 0.480 $0.00 Norfolk Island 1.980 $0.00 Senegal Mobile 0.480 $0.00 Norway 0.280 $0.00 Serbia 0.280 $0.00 Norway Mobile 0.280 $0.00 Serbia Mobile 0.490 $0.00 Oman 0.480 $0.00 Serbia Montenegro 0.280 $0.00 Oman Mobile 0.480 $0.00 Seychelles 0.990 $0.00 Pakistan 0.090 $0.00 Seychelles Mobile 0.990 $0.00 Pakistan Mobile 0.090 $0.00 Sierra Leone 0.980 $0.00 Palau 0.490 $0.00 Sierra Leone Mobile 0.980 $0.00 Palestine 0.330 $0.00 Singapore 0.050 $0.00 Palestine Mobile 0.370 $0.00 Singapore Mobile 0.050 $0.00 Panama 0.280 $0.00 Slovakia 0.480 $0.00 Panama Mobile 0.280 $0.00 Slovakia Mobile 0.480 $0.00 Papua NG 0.980 $0.00 Slovenia 0.480 $0.00 Papua NG Mobile 0.980 $0.00 Slovenia Mobile 0.480 $0.00 Paraguay 0.280 $0.00 Solomon Islands 1.980 $0.00 Paraguay Mobile 0.280 $0.00 Somalia 0.980 $0.00 Peru 0.280 $0.00 South Africa 0.050 $0.00 Peru Mobile 0.280 $0.00 South Africa Mobile 0.280 $0.00 Philippines 0.190 $0.00 South Sudan 0.520 $0.00 Philippines Mobile 0.280 $0.00 South Sudan Mobile 0.480 $0.00 Poland 0.190 $0.00 Spain 0.280 $0.00 Hello Mobile - Unlimited 5GB Plan [Updated on July 2018] Page 5 / 6
Spain Mobile 0.280 $0.00 Turkmenistan 0.280 $0.00 Sri Lanka 0.250 $0.00 Turks Caicos 0.480 $0.00 Sri Lanka Mobile 0.290 $0.00 Tuvalu 0.980 $0.00 St Helena 0.980 $0.00 UAE 0.160 $0.00 St Lucia 0.480 $0.00 UAE Mobile 0.280 $0.00 St Pierre 0.480 $0.00 Uganda 0.280 $0.00 St Vincent Grenadines 0.480 $0.00 Uganda Mobile 0.350 $0.00 Sudan 0.480 $0.00 Ukraine 0.280 $0.00 Sudan Mobile 0.480 $0.00 Ukraine Mobile 0.280 $0.00 Suriname 0.480 $0.00 United Kingdom 0.050 $0.00 Suriname Mobile 0.480 $0.00 United Kingdom Mobile 0.150 $0.00 Swaziland 0.480 $0.00 United States 0.050 $0.00 Swaziland Mobile 0.480 $0.00 Uruguay 0.480 $0.00 Sweden 0.140 $0.00 Uruguay Mobile 0.480 $0.00 Sweden Mobile 0.140 $0.00 Uzbekistan 0.280 $0.00 Switzerland 0.230 $0.00 Uzbekistan Mobile 0.280 $0.00 Switzerland Mobile 0.350 $0.00 Vanuatu 0.980 $0.00 Syria 0.280 $0.00 Venezuela 0.280 $0.00 Syria Mobile 0.280 $0.00 Venezuela Mobile 0.280 $0.00 Taiwan 0.080 $0.00 Vietnam 0.090 $0.00 Taiwan Mobile 0.160 $0.00 Vietnam Mobile 0.130 $0.00 Tajikistan 0.280 $0.00 Virgin Islands British 0.480 $0.00 Tajikistan Mobile 0.280 $0.00 Virgin Islands US 0.180 $0.00 Tanzania 0.280 $0.00 Wallis Futuna 1.980 $0.00 Tanzania Mobile 0.690 $0.00 Western Samoa 0.530 $0.00 Thailand 0.050 $0.00 Western Samoa Mobile 0.530 $0.00 Thailand Mobile 0.050 $0.00 Yemen 0.480 $0.00 Togo 0.980 $0.00 Yemen Mobile 0.480 $0.00 Togo Mobile 0.980 $0.00 Zaire 0.890 $0.00 Tokelau 1.980 $0.00 Zaire Mobile 0.890 $0.00 Tonga 0.480 $0.00 Zambia 0.130 $0.00 Trinidad Tobago 0.280 $0.00 Zambia Mobile 0.350 $0.00 Tunisia 0.980 $0.00 Zimbabwe 0.230 $0.00 Tunisia Mobile 0.980 $0.00 Zimbabwe Mobile 0.690 $0.00 Turkey 0.190 $0.00 Turkey Mobile 0.190 $0.00 * All calls are rounded up to 60 seconds and final charges rounded up to next 5 for all calls. Fair Use Policy applies. Hello Mobile - Unlimited 5GB Plan [Updated on July 2018] Page 6 / 6