OnBase Unity Client Navigation & Personalization Starting the OnBase Unity Client 1. First log into VPN (Big IP Edge Client) Launch the OnBase Unity Client from Start Menu under Programs Tip: Save to your Start Menu or add to Taskbar Accessing OnBase Unity Client through RDS (for Mac and remote locations) If using OnBase with a Mac or outside the Dartmouth Secure network you will need to be setup with RDS (Remote Desktop Service) Dept Admin access for OnBase should be requested through Oracle Processing Email the Help Desk to be granted access to RDS If you are off campus and outside Dartmouth Secure, Log into VPN: Big IP Edge Client Accessing RDS on a PC: Go to: https://rds.dartmouth.edu Enter Dartmouth credentials Kiewit/NetID Password Click on OnBase Unity Client Accessing RDS on a Mac Once RDS is install, OnBase can be accessed directly through the Microsoft Remote Desktop within the Applications, or the RDS application on the Application Ribbon Once the Microsoft Remote Desktop opens, double click on OnBase Unity Client and the OnBase Unity Client will launch. For Instruction on installing RDS on your Mac, see Connecting to Remote Desktop Services for Mac General Navigation The OnBase Ribbon allows you to navigate the OnBase Unity Client between functional areas, such as, Custom Queries, Forms, and Workflow. First time in OnBase Unity Client users must make the following change the first time they open Unity: Select the green File tab (upper left) Select User Options Select Workflow Uncheck Automatically select first item in the inbox How important is this? If a Unity Client user does not uncheck this box, they will lock a request in the Queue causing a delay in processing. In fact, it is likely you will not be aware that the request has been locked!
Personal Page Setting the Personal Page as the Home Page The Personal Page is a view that allows you to save and access frequently used Workflow Queues and Custom Queries To access your Personal Page, click on the Home tab and click on Personal Page Set your Personal Page as your Home page by clicking on the Home drop down and selecting Make this layout my Home Page Saving a Custom Query to the Personal Page To save a frequently used query: 1. Enter the query criteria 2. Run the query 3. Click the drop down on the query tab 4. Select Add to Personal Page Saving a Workflow Queue to the Personal Page To save a Workflow Queue, such as Additional Information or Pending Approval: 1. Right click on the Queue 2. Select Add to Personal Page Saving a Combined Inbox to the Personal Page To save the Combined Inbox for multiple Workflow Queue, across multiple Life Cycles, such as all Pending Approval : 1. Right click on the Combined Inbox 2. Select Configure Combined Inbox 3. Select the queues you would like added to the Combined Inbox and click OK when done 4. Right click again on the Combined Inbox 5. Select Add to Personal Page 2
Workflow Queue Inbox and Custom Query Display Inbox: Column Headers Resizing Columns Columns can be resized by hovering over between columns and dragging the mouse left or right Column Display Order Columns can be reorder by clicking and holding on column header and dragging it to the desired location Grouping Columns can be grouped to display items in a pivot format by clicking and holding the column header and dragging it to the grey bar above column headers to expose a group by area bar To remove grouping, click and drag the group by header and drag it down to below the headers in the body of the window Sorting Column data can be sorted by clicking on the column header to sort smallest to greatest and greatest to smallest Filtering Below each column header is a textbox that that allows type and search or use the drop down to further narrow column data. By clicking on the "Contains" black box, one can filter based on different functions. By continuing to add additional filters to multiple Column headers, the user can further narrow the items displayed within the Inbox 3
Custom Queries Use Custom Queries to find an eform: Custom Queries is located under the Home tab Click on Finance General Request and Related Documents Enter your search criteria in the Query fields Click Search to run your query. Helpful Hints: Use the asterisks * as the wildcard (e.g. Wallace*) Double click on the Query field, to get duplicate fields to search multiple criteria (i.e. range of dates) Formula operators are available at the end of query fields to allow fine tuning the query (>= 12/1/2015 <= 1/1/2016) = Equal <> Does not contain > Greater than < Less than >= Greater than or equal <= Less than or equal 4
Use Filters to refine your search The Column Box indicate additional formula function Column Filters allow for addition refining Click on the at the bottom left of the screen to view documents 5
Unlock a Request Locked a Request? It happens and it is usually unintentional. If a request is locked, a message will appear stating that the record is locked and will provide the name of the individual that has the item locked You may also notice in the upper right hand corner of the request a lock and if you hover If you have an item locked. 1. Select the File menu 2. Select Administration 3. Select Manage Locks 4. A pop up window will appear a) Select the request in the list to highlight the request b) Select Remove Selected Exiting OnBase To prevent exception errors and unintentionally locking items, we encourage you to always Exit OnBase, particularly if you use a laptop and frequently move between one location and another. Depending on if you are using the Unity Desktop client or RDS, you will have different methods of doing this. Logging off at the System Tray: 1. Click the up arrow 2. Locate and right click on the OnBase icon 3. Click on Exit OnBase 6