Version 9.1 SmartPTT Basic. Installation & Configuration Guide

Similar documents
SmartPTT Advanced Deployment Guide

Version 9.2. SmartPTT Enterprise. Web Client Installation Guide

Version 9.1 SmartPTT Monitoring. Dispatch Console User Guide

Version 9.1 SmartPTT Enterprise

Version 9.3. SmartPTT Enterprise. System Requirements

SmartDispatch Installation Guide

CTI Products RadioPro Solo Software Installation and Configuration Guide Document # S For Version 6-8 Software

Version 9.2. SmartPTT Enterprise. Web Client User Guide

TurboVUi Solo. Software Installation and Configuration Guide

TRBOnet Enterprise/PLUS

TRBOnet Enterprise. MOTOTRBO Link. Deployment Guide. Internet. US Office Neocom Software Jog Road, Suite 202 Delray Beach, FL 33446, USA

TRBOnet Voice Recorder

Visual Nexus Endpoint. User Setup Guide. Version 3.0

SONiX TECHNOLOGY CO.,LTD.

CTI Products. RadioPro IP Gateway. Installation Guide for. Motorola MOTOTRBO XPRxxxx Radios. Document # S For Version 8 Software

TRBOnet PLUS. Quick Start Guide. Version 5.2. Internet. US Office Neocom Software Jog Road, Suite 202 Delray Beach, FL 33446, USA

TDS TDSBIZ Cisco IP Communicator (Softphone) Table of Contents

Simple Gateway

ipcr1500 ir1500 ipcr2500 ir2500

RadioPro System Upgrade Guide

Getting Started with Voicethread page 2. Contents. Browsing Other People s Voicethreads page 5 5. Viewing a Voicethread 6. Creating a Voicethread

Fleet Manager Manual

Very important! This document contains a detailed description of all steps to be followed to install the software applications. Please read carefully!

Importing Merit Calendar to Outlook 2010

Visual Nexus Version 4.0

Upgrade Instructions. Note

TRBONET PLUS FOR MOTOTRBO PREMIUM CONTROL ROOM SOLUTION FOR MOTOTRBO DIGITAL TWO-WAY RADIO SYSTEMS SOLD AND SUPPORTED BY MOTOROLA SOLUTIONS

SelectPay. Hotfix Installation Guide

MEDIA CONTROL SERVER 2.0

Immotec Systems, Inc. SQL Server 2008 Installation Document

ACN DIGITAL PHONE SERVICE (DPS) USER GUIDE

Re-installing SQL Server 2012 Express

Configuring the network clients

ControlPoint. Installation Guide for SharePoint August 23,

Centralised monitoring software. (version v2.35) Program installation and configuration

Smart Control Center. User Guide. 350 East Plumeria Drive San Jose, CA USA. November v1.0

Logging in. Your teacher will give you a login address during lectures or via .

zzzzz File Transfer using SafeBridge Page 1

Installation Manual. Fleet Maintenance Software. Version 6.4

B MP45 Driver installation Windows Vista, page 8 D Uninstall MP45 Driver Windows Vista, page 14

GoToTraining Attendee Guide

Table Of Contents Introduction & System requirements: Steps to install the SecomSDK Installer package. 3

Hansaton LabMaster Installation Guide

OnBase ver Thick Client Installation Instructions. Install Microsoft SQL Server 2012 Native Client

Working with SQL SERVER EXPRESS

NetTalk Internet Phone Service Trouble Shooting Guide & User Tips

User Guide. Voic Manager. Version 14

TRBOnet One. User Guide. Version Internet. US Office Neocom Software Jog Road, Suite 202 Delray Beach, FL 33446, USA

Online Software Portal Quick Start Guide for Users. Online Software from Time Warner Cable Business Class

& Windows XP. ESC 12/Podcasting Workshop Handout/June 2009/Exec Svcs Tech/Rev 2

PJP-25UR Conference Microphone Speaker

Immotec Systems, Inc. SQL Server 2008 Installation Document

Administrator s Guide for the Polycom Video Control Application (VCA)

SMARTPTT PLUS FOR MOTOTRBO PREMIUM CONTROL ROOM SOLUTION FOR MOTOTRBO DIGITAL TWO-WAY RADIO SYSTEMS SOLD AND SUPPORTED BY MOTOROLA SOLUTIONS

INSTRUCTION MANUAL IP REMOTE CONTROL SOFTWARE RS-BA1

Soft Phone Quick Start Guide

CTI Products. RadioPro IP Gateway. Installation Guide for. Kenwood NEXEDGE NX-7xx/8xx Radios. Document # S For Version 8 Software

N&S EUROPE - RADIO PARTNER CONFERENCE. MAY, 2014 St. Andrews, UK

Integrated Conference Manager User s Guide

Lorex Client 7.0 & Lorex Message Master

Using the ACN Companion app

Longshine Technologie Europe GmbH LCS-MFP101-2 Multifunction Printserver

SkyView Remote Connection Setup:

CTI Products. RadioPro IP Gateway. Installation Guide for. Document # S For Version 8 Software

Configuring a Softphone for Windows for Virtual Contact Center

Quick Start for WT3 (v1.5) on Windows XP (and earlier)

Installing. Mac Phone

Configuring the SMA 500v Virtual Appliance

XonTel Streamer Multicast application configuration guide

Application Notes for ClearOne Communication Chat 50 with Avaya IP Softphone - Issue 1.0

Customer Inquiries Sten-Tel

Using Adobe Acrobat College. How to Host a Meeting - User s Guide

IP Dispatch Software User Manual

Users Guide for Orb Control Panel Orb Networks, Inc.

Upgrading from Call Center Reporting to Reporting for Call Center

USB 3.0 4K Docking Station

Digital Voice Softphone User Guide Version 2.0. Digital Voice Softphone User Guide Version 2.0

ACN Companion Application Frequently Asked Questions

Telehealth Workshops TELEHEALTH CONSULTATION EXERCISE. How to Guide on Webinars

Software Installations for Components

PWS-100RX1/ PWS-110RX1

NET SatisFAXtion TM Configuration Guide For use with AT&T s IP Flexible Reach Service And IP Toll Free Service

WINDOWS NT 4.0 USER GUIDE

Guide to creating a PowerPoint presentation with audio (Mac) and uploading to Moodle

Chapter 1: Introduction About the User Manual Intended Audience Conventions Used Revision History 4

CS SoftDent Practice Management Software Installation Guide for Client/Server Configurations

TABLE OF CONTENTS COPYRIGHT INTRODUCTION...3 PRODUCT OVERVIEW...3 COMPONENTS AND FEATURES...3 HARDWARE INSTALLATION

Installing TextMap. User Guide. Preliminary Planning Installing TextMap Installing TextMap Binder Import Utility. TextMap, Version 9.

Using the Cisco Unified Videoconferencing 5000 MCU

Troubleshooting Cisco IP Communicator

ProSafe Plus Switch Utility

LexisNexis PCLaw Installation & Upgrade Guide

7.1 Virtual Surround Sound Effect Gaming Headset. User Manual TNIEXPRESS.COM 10/1/2016

DEFINITY IP Softphone User s Guide. Introduction. User Definitions. Before You Start: NOTE:

What you need to run Custrack. This program will allow the user to:

PJP-25UR Conference Microphone Speaker

User Manual. Helios PTT for BlackBerry

KYOCERA Net Admin Installation Guide

How to Use Skype & Pamela Software to Record Your Podcast

Guide Citrix administrator guide

Transcription:

Version 9.1 SmartPTT Basic December 2016

Table of Contents Table of Contents 1.1 Introduction 2 1.2 Installation of the SmartPTT software 2 1.3 General SmartPTT Radioserver Configuration 6 1.4 SmartPTT Dispatcher Configuration 10 1.5 15 1.5.1 MOTOTRBO Equipment Programming 16 MOTOTRBO Control Station Programming 18 MOTOTRBO Repeater Programming 23 MOTOTRBO Radio Programming 25 1.5.2 SmartPTT Radioserver Configuration 28

Introduction 2 1 1.1 Introduction Installation and configuration of the SmartPTT Basic system is a complex task and comprises the following steps: 1. Installation and configuration of SmartPTT Radioserver. 2. SmartPTT Dispatcher installation and configuration. 3. Configuration of MOTOTRBO devices, e.g., radios and repeaters. The system configuration depends on the network used and the devices available. In this document, you will learn how to install and configure the system on the basis of MOTOTRBO control station. 1.2 Installation of the SmartPTT software Installation of the SmartPTT software allows making the following: Fresh installation of the SmartPTT software. Adding the programs and applications which were omitted during the previous installation. Repairing the errors occurred during the previous installation. Uninstallation of the SmartPTT software. Note. If you wish to upgrade the SmartPTT software by means of the product or version, you should uninstall the current SmartPTT software and then install a new one. Before the installation make sure the following: You have Microsoft.NET Framework installed (not earlier than 4.6): o YES: you will not be asked to install it. o NO: you should agree to install Microsoft.NET Framework when InstallShield Wizard will ask you. You have Microsoft SQL Server installed: o YES: specify if its version is not earlier than 2008: YES: select This feature will not be available for Microsoft SQL Express during the installation of the SmartPTT software. NO: you should upgrade to at least Microsoft SQL Server 2008 before the installation of the SmartPTT software and select This feature will not be available during the installation of the SmartPTT software.

Installation of the SmartPTT software 3 o NO: you should select This feature will be installed on local hard drive during the installation of the SmartPTT software. To begin the installation of the SmartPTT software: 1. Run autorun.exe file from the folder where you copied SmartPTT installation package.

Installation of the SmartPTT software 4 2. Choose between SmartPTT Radioserver and SmartPTT Dispatcher to install on the current PC. If you install both of them on the same PC, we would recommend you to start with Radioserver. 3. Follow the instructions of InstallShield Wizard. You should perform the following additional actions during the installation: a. Install Microsoft.NET Framework if InstallShield Wizard asks you. It is needed for the work of the SmartPTT software. b. Restart the PC after Microsoft.NET Framework installation if InstallShield Wizard asks you. Note. In rare cases InstallShield Wizard will not ask you to restart the PC. However, the problem may occur in the work of the freshly installed SmartPTT software. If you notice them, please, start the installation and select Modify or Repair in the Program Maintenance window.

Installation of the SmartPTT software 5 c. Select the proper variant in the Program Maintenance window: d. Install or do not install Microsoft SQL Server: if you have Microsoft SQL Server not earlier than 2008 version, in the Custom Setup window click the Microsoft SQL Express icon and select This feature will not be available. if you have Microsoft SQL Server earlier than 2008 version, in the Custom Setup window click the Microsoft SQL Express icon and select This feature will not be available. Then you should upgrade to at least Microsoft SQL Server 2008.

Installation of the SmartPTT software 6 if you do not have Microsoft SQL Server, you should select in the Custom Setup window. For this in the Custom Setup window click the Microsoft SQL Express icon and select This feature will be installed on local hard drive or This feature, and all subfeatures, will be installed on local hard drive. 1.3 General SmartPTT Radioserver Configuration General configuration includes parameters that are independent of the network type. To configure the general settings of the radioserver open SmartPTT Radioserver Configurator.

General SmartPTT Radioserver Configuration 7 1. Set up parameters of the radioserver. In the Name field specify the radioserver name. This name is used only in SmartPTT Radioserver Configurator; In the Interface field and the Port field specify the IP address and port of the PC where the radioserver is installed. 2. Enable radio network services, e.g., ARS, GPS and TMS support.

General SmartPTT Radioserver Configuration 8 To enable ARS support, select the Active check box under ARS:

General SmartPTT Radioserver Configuration 9 To enable GPS support, select the Active check box under GPS: To enable text messaging service, select the Active check box under TMS:

SmartPTT Dispatcher Configuration 10 1.4 SmartPTT Dispatcher Configuration In this topic you will learn how to configure general settings of the SmartPTT Dispatcher console. The general configuration of the SmartPTT Dispatcher console includes the following steps: 1. License installation 2. Database creation 3. Radioserver configuration 4. Audio setting configuration 5. Registration of radio subscribers The description of the steps is given below: 1. Expand the Settings menu in the Main Menu bar of the SmartPTT Dispatcher window and click Licenses. Install the required license. After uploading the license, click Finish to apply. 2. Expand the Settings menu in the Main Menu bar of the SmartPTT Dispatcher window and click Database. In the opened window create the new database and then connect to it. To create a new database, fill in the Database Server Name and click Create New Database. For a database server installed together with the SmartPTT dispatcher application enter the name using the format: Name of PC \SQLExpress (for example, MYCOMP\SQLExpress).

SmartPTT Dispatcher Configuration 11 In the window that opened enter the name of the new database and click Save. If creation was successful, a message about successful database creation is displayed. If the database is not created, the reason will be displayed at the bottom of the window. Authorization Mode allows you to select authorization mode with the database. SQL Server Authorization you must have the login and password of the account which has access to the SQL server. Windows NT Authorization the user who has logged into the Windows system, must be listed in the SQL server s list of users to make connection. After you have finished, click Finish to save the changes. You will need to restart SmartPTT Dispatcher to apply the changes.

SmartPTT Dispatcher Configuration 12 3. In the Settings menu click Radioservers to add the radioserver and configure it properly. Click Add to open the window for adding radioservers to the list. Enter the name of the radioserver in the Name field. The name will be displayed in the SmartPTT Dispatcher console.

SmartPTT Dispatcher Configuration 13 In the Address and Port fields enter the radioserver IP address and port number to connect with the dispatcher. To find out the radioserver IP run the ipconfig command on the PC where the radioserver is installed. The default radioserver port number is 8888. Select the Active check box to enable the radioserver. For more information about the radioserver settings see Help in the SmartPTT Dispatcher application. 4. Audio setting configuration is required to give the operator the ability to communicate with the radio subscribers. Expand the Settings menu in the Main Menu bar of the SmartPTT Dispatcher window and click Sound. Audio Input audio device to which the microphone is connected. Input Line audio mixer line used to connect a microphone. Audio Output audio device to which headsets or speakers are connected.

SmartPTT Dispatcher Configuration 14 Codec audio stream compression method. Bitrate audio stream sampling frequency. VoIP Port audio stream receive port. Specifications of the codec format 8000 Hz, 20 ms, 64 (86) k bps: 8000Hz the sampling rate. 20 ms the frame size. 64 kbps the voice data bit rate. 86 kbps a full bit rate (required network bandwidth). For more information see Help in the SmartPTT Dispatcher application. 5. Register radio subscribers. Unregistered radio subscribers are displayed in italics in the Radio Fleet window and are not recorded into the database.

SmartPTT Dispatcher Configuration 15 To register the radio subscriber, right-click on the radio subscriber, enter the name and click Save. 1.5 Installation of the SmartPTT Basic system is a complex task and comprises the following steps: 1. Configuration of MOTOTRBO devices, such as control stations and radios. 2. Installation of SmartPTT Radioserver Configurator and the radioserver configuration. 3. SmartPTT Dispatcher installation and configuration. There are many ways how to configure the system. It depends on the devices available and the network used: Direct data transmission between a control station and radios without the use of a repeater. Data transmission between a control station and radios with the use of a repeater.

16 Dispatch control over control station In case of data transmission with the use of a repeater the system setup includes an additional step MOTOTRBO repeater programming (via CPS). Dispatch control over control station and repeater 1.5.1 MOTOTRBO Equipment Programming To program MOTOTRBO equipment, you need MOTOTRBO Customer Programming Software (CPS). 1. Connect your device to the PC via a programming cable and launch MOTOTRBO CPS.

17 2. Switch on the device and check its settings by clicking the Read button on the menu bar. 3. In the View menu select Expert to gain access to all the settings parameters. 4. In the Device Information tab make sure that firmware version is no older than: R01.12.11 or R02.30.10 for mobile or portable radios; R02.30.12 for repeaters. Otherwise, contact the supplier to request firmware upgrade. Note: It is recommended to use the same firmware version for all MOTOTRBO equipment on the same network.

18 5. Click Write (next to the Read button on the menu bar) to apply the changes in the settings. MOTOTRBO Control Station Programming 1. In the General Settings tab set the Radio ID. This ID number must be unique for each control station in the communication system. Make sure that GPS is disabled. Enable Private Calls to allow a radio subscriber to receive and respond to private calls.

19 2. In the Accessories tab specify Rear PC & Audio value in the Cable Type field. 3. In the Network tab in the Forward to PC field select Via USB.

20 4. In the Contacts tab right-click the Digital item and add the All Call contact. This contact will be used by the dispatcher to call all subscribers covered by the network. A user can change the All Call alias. The All Call ID value is 16777215 by default and can not be changed.

21 Add to the contact list subscriber groups, which are planned to be created in the system and must be serviced by the dispatcher. Set a unique Call ID for each group.

22 5. In the RX Group Lists tab switch to an Available list. Add created groups from the Available section to the Members list. 6. In the Channels section create necessary number of channels.

23 To do that, add Digital Channel and configure it in the following way. Set required RX and TX frequencies for this channel. Assign a list of groups (created in step 9) in the Group List field. Configure other digital channels likewise. MOTOTRBO Repeater Programming This section may be omitted if the configured system is not supposed a repeater usage. 1. In the General Settings tab set Radio ID = 125. The Radio ID must be unique.

24 2. In the Network tab set Link type = None. 3. In the Channels tab add Digital Channel. Set Color Code = 1, IP Site Connect = None. Please remember to check that the Color Code in the repeater settings is equal to the Color Code settings in the radio and control station settings. Set required RX and TX frequencies for the channel. Repeater RX frequency must match control station TX frequency. Repeater TX frequency must match control station RX frequency.

25 MOTOTRBO Radio Programming 1. In the General Settings tab set the Radio ID. This ID number must be unique for each radio in the communication system. Enable GPS to track the subscriber location, if the radio supports this functionality. Enable Private Calls to allow a radio subscriber to receive and respond to private calls. 2. In the Network tab specify ARS Radio ID and TMS Radio ID in accordance with the control station Radio ID.

26 3. In the Contacts tab right-click the Digital item. Add Group Call for each group which was created in the corresponding section of control station settings. Set appropriate group ID in the Call ID field.

27 4. In the RX Group Lists tab switch to an available list. Add created groups from the Available section to the Members list. 5. In the Channels tab create necessary number of channels. For that add Digital channel and configure it in the following way. Enable ARS and set required RX and TX frequencies for this channel. Configuring the system without a repeater, RX and TX frequencies must be equal to each other and to the corresponding frequencies of the control station. Setting up the system with a repeater, RX and TX frequencies must be equal to the corresponding frequencies of the repeater. Assign a list of groups (created in step 8) in the Group List field. Set Contact Name to one of previously created digital contacts, e.g. Group_1.

28 Configure other digital channels likewise. 1.5.2 SmartPTT Radioserver Configuration To make the system work, you need to configure the radioserver settings using SmartPTT Radioserver Configurator.

29 The configuration process includes the following steps: 1. Run SmartPTT Radioserver Configurator, which you have already downloaded and installed, as described in SmartPTT Software Installation. 2. In the setting tree on the left right-click on the Licenses section. In the opened window click the Change License button the browse window is displayed. Specify the location of the license file and click Open. The license is installed and the window displays information on the license type.

30 3. In the setting tree on the left right-click on, click Add and then click Control Station MOTOTRBO.

31 Control station is a base radio connected to the radioserver PC by means of USB + Audio cable. Specify the following settings for the control station: IP local IP address of the control station. The following address format and range are used: (001-223).(000255).(000-255).(001-253). Users can use any address except 127.x.x.x in the range from 1.x.x.x to 223.x.x.x. We recommend to use the address 192.168.10.1 by default, and in case of conflicts with other network interfaces you should select a different IP address.

32 Note: If two or more control stations are connected to the computer, one of the first three octets of the IP address must be unique for each control station. Radio ID unique control station identifier used during communication with it. ID is to be set in the range from 1 to 16776415. It is highly recommended to use 16448250 as ID. Note: IP and ID settings must correspond to Radio IP and Radio ID programmed for the control station in CPS. Select Active to activate the radioserver work with the control station. 4. After adding a control station, configure its channels. To set up and edit control station channels, click Channels in the settings tree of SmartPTTSmartPTT Radioserver Configurator. To add a channel click the Add button. At that, a record of the added channel appear in the table. Add all channels which were set up for the control station in CPS settings. You can change the alias of any channel for your convenience. Assign for each channel assign appropriate Zone and Channel numbers.

33 5. To set up and edit control station talkgroups, click Talkgroups in the settings tree of SmartPTT Radioserver Configurator. To add a group, click the Add button. Add all contacts that were added for the control station in CPS settings. 6. To select audio devices and set up VoIP parameters, click Audio in the settings tree of SmartPTT Radioserver Configurator. The Active check box allows disabling calls for a control station if it is used to transmit data only. Audio Input an audio device to which the control station audio output is connected.

34 Input Line audio mixer line used for connections. The control station audio output can be connected to the line input of the audio device. Audio Output an audio device to which the control station audio input is connected. 7. Click the Save button to save configuration and restart service by clicking the Restart button.