Crystal Reports 2008 FixPack 2.9 Fixed Issues

Crystal Reports 2008 FixPack 2.9 Fixed Issues This FixPack can only be applied on top of Crystal Reports 2008 SP2. If this FixPack is applied to one machine or product, it must be applied to all machines and products in your deployment. A separate FixPack is available for each BusinessObjects product that has a standalone installation. For a full list of FixPacks, see the BusinessObjects XI 3.1 FixPack Installation and Deployment Guide. Intended for anyone involved in installing, configuring, administering or supporting users of Crystal Reports 2008 FixPacks, this document lists known issues in previous versions of this software and its documentation that have been resolved with this release. This document is just one in a set of documents bundled with this release. For information on Known issues with this release, as well as latebreaking information concerning installation, upgrade or administration Supported hardware and software for use with this release Note: Before deploying this or any other Business Objects software offering, check this document for the latest information on third-party support Product Documentation See FixPack Release Notes document available here: http:// service.sap.com/patches (for all products but Crystal Reports). On the Downloads page, click on the Info link to access the file. http:// www.sdn.sap.com/irj/sdn/businessobjects-downloads (for Crystal Reports) Supported Platforms document available here: http:// service.sap.com/bosap-support (for all products but Crystal Reports) http://www.sdn.sap.com/irj/sdn/businessobjects-articles (for Crystal Reports) To display, print and download documents and manuals in PDF format, see the Product Guides section of http://service.sap.com/ bosap-support If this FixPack does not resolve a specific issue that is being experienced in your deployment, please contact Business Objects Customer Support. http://service.sap.com/bosap-support The issues in this document are listed by the installable package name with subsections for each FixPack number. Within each subsection, the issues are sorted in ascending order by ADAPT tracking number. 1/59

Copyright 2010 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft,, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iseries, pseries, xseries, zseries, eserver, z/vm, z/os, i5/os, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Oracle is a registered trademark of Oracle Corporation. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc. HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology. Java is a registered trademark of Sun Microsystems, Inc. JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United States and in other countries. Business Objects is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies (\"SAP Group\") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. 2/59

Crystal Reports 2008 FixPack 2.1 ADAPT00742691 The filter condition "greater than or equal to" retrieves values that the filter condition "less than or equal to" is designed to retrieve. mda_common.dll mda_odbo.dll ADAPT01083203 When a report is printed on a Zebra printer in Crystal Reports 2008, and the paper size selected is wider than it is tall, the paper orientation for the report is automatically changed from portrait to landscape. Also, the option "Dissociate Formating Page Size and Printer Paper Size" fails to correct this problem. ActiveXViewer.cab craxddrt.dll crpe32.dll CRViewer.dll crw32.exe PrintControl.cab PrintControl.dll ADAPT01164579 Some specific passwords fail to allow login with Desktop Intelligence connecting in 3-tier mode through the J2EE portal, whereas the same user acount with the same password is able to log into Desktop Intelligence when connecting in 3-tier mode through the.net portal. 3/59

The issue is resolved. encrypt.jar ADAPT01185881 Crystal Reports 2008 SP1patch install breaks the functionality of previously created SP0,RTM reports that are based on a command table against the Salesforce.com database driver. This problem is fixed. The SP1 install introduced change in the CRConfig.xml setting the wrong CLASSPATH declaration for the SP1 patch build. crdb_jdbc.dll crdb_sforce.dll crdb_xml.dll crlov.dll ADAPT01186208 In both InfoView and Crystal Reports, data in Chinese is displayed as question marks ("??") after a report is exported to plain text. To enable this fix, users must add a registry key on the BusinessObjects Enterprise Xl Release 3.0 server: [HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\Crystal Reports\Export\Text] "UseUTF8Encoding"=dword:00000001 u2ftext.dll ADAPT01186324 Technical Name in BEx Key Figure Properties does not display dimension objects. After manually adding a Technical Name to a BEx Query Key Figure, the Universe update that follows the 'RefreshStructure' step wrongly Deletes the associated currency conversion objects (Unit & Formatted Value). 4/59

After modification of the the Key Figure's TECHNICAL NAME in SAP Query Designer, the Refresh Structure command correctly regenerates attributes Unit and Formatted Value for this key figure. ADAPT01212703 The WebIntelligence ReportServer crashes with Essbase Query when the cs trace is enabled. The problem is resolved. dbd_essbase.dll None ADAPT01215289 When cycling through the InfoObjects collection using the BusinessObjectsEnterprise.Net SDK, the following error is encountered: "Attempted to read or write protected memory". This is often an indication that other memory is corrupt. This issue happened only for Web Intelligence objects. This problem is solved. Webi.dll ADAPT01215305 Values are not retrieved when a parameter name includes the "%" character. The problem has been resolved. cecore.jar 5/59

ADAPT01218081 If SiteMinder is used in a reverse proxy environment, when a URL is added to the Settings page in the Central Management Console (CMC), the following error message may appear: "Due to the presence of characters known to be used in cross site scripting attacks, access is forbidden. This website does not allow URLs which might include embedded HTML tags." The cause of the problem is that SiteMinder interprets certain characters used by Bttoken to be a cross-site scripting threat. cecore.jar ADAPT01220810 In Crystal Reports 2008, instances of Crystal reports may prompt users for credentials when opened or refreshed, even when the reports have not been set to prompt users. This problem happens after a universe is imported to another universe from the Import Wizard or Universe Designer. This problem is fixed crpe32.dll crw32.exe ADAPT01223827 Reporting from a DB2 database using a synonym may fail in Crystal Reports 2008 SP1. 6/59

crdb_db2cli.dll crdb_jdbc.dll CRDBJDBCServer.jar crdb_odbc.dll querybuilder.dll querybuilder_res_cs.dll querybuilder_res_da.dll querybuilder_res_de.dll querybuilder_res_en.dll querybuilder_res_es.dll querybuilder_res_fi.dll querybuilder_res_fr.dll querybuilder_res_it.dll querybuilder_res_ja.dll querybuilder_res_ko.dll querybuilder_res_nb.dll querybuilder_res_nl.dll querybuilder_res_pl.dll querybuilder_res_pt.dll querybuilder_res_ru.dll querybuilder_res_sv.dll querybuilder_res_th.dll querybuilder_res_zh_cn.dll querybuilder_res_zh_tw.dll ADAPT01224060 In InfoView, if users select a printer that has a missing driver DLL, InfoView terminates abruptly. To solve the problem, if a printer is missing a driver DLL, the printer will not appear in the list of printers to select. crw32.exe csprintdlg.dll ADAPT01230546 You cannot use LDAP authentication over SSL when using a chain certificate. 7/59

The LDAP Plug-in was modified to enhance the certificate search capabilities. secldap.dll stringres120_en.dll ADAPT01232624 Users recieve an API error when adding a variable in a report. This problem occurs with Web intelligence reports with prompts and viewer format is set as Interactive. This problem is resolved palette.js prompts.js ADAPT01232811 When a delegated search option is chosen in the OLAP universe, the values searched for are not returned even if they actually exist. ADAPT01233869 In Crystal Reports 2008, the error message "Failed to retrieve data from the database" appears when the serialization type "DateTime" is used for specific times from a Web service. 8/59

CRDBXMLServer.jar ADAPT01234174 The SUM function on the calculation column displays incorrect data. mda_api.dll mda_api_support.dll mda_common.dll mda_essbaseapi70.dll mda_essbaseapi71.dll mda_essbaseapi93.dll mda_essbase.dll mda_essbaseproviders.dll mda_odbo.dll mda_odboproviders.dll mda_ror.dll mda_sapproviders.dll mda_sapqg.dll mda_utilities.dll ADAPT01234509 Measures that have been modeled as Data Type INT4 in BusinessObjects Enterprise Xl 3.1 are displayed with an additional digit when they are run in Web Intelligence. The problem is caused by incorrect indexing of characters in the string for the StringConverters::StringToInteger*() functions. To solve the problem, an error in the loop that iterates over the characters in the string has been fixed. mda_support.dll 9/59

ADAPT01245710 Web Intelligence Rich Client stops working when importing reports in 3-tier mode. biplugins.jar ADAPT01246648 When a.net Web services consumer queries for a report instance that is in PDF, Excel, or any format other than Crystal report format, a null object is returned when getpluginprocessinginterface is called on those instances. biarengine.jar ADAPT01248696 When creating a Web Intelligence document using a universe based on a SAP BW cube, if a nested AND OR filter is created the resulting data is incorrect. mda_api.dll mda_common.dll ADAPT01255007 10/59

Memory consumption increases exponentially when reporting from an SAP datasource, this can crash the Web Intelligence processing servers. The memory consumption when reporting from an SAP datasource has been greatly improved. ADAPT01256194 When users view Web Intelligence reports in HTML with the "Refresh on Open" option set, the Refresh Date field fails to display the updated date. Viewer.js ADAPT01257519 When users install FP 1.6, the aggregated measures fail to display in Web Intelligence documents based on an MS Analysis Services datasource. mda_odbo.dll ADAPT01259697 When creating a Desktop Intelligence report using a stored Informix procedure in Russian the error DA0005 is displayed. This also happens in English. 11/59

dbd_ifxcli.dll dbd_wifxcli.dll ADAPT01259911 Arabic/Hebrew with European words in the same sentence should be displayed in the correct order in charts and tables when viewing a Web Intelligence report in PDF or HTML, and also in the Java report Panel. cpcoll.dll ADAPT01262904 Users are unable to remove optional prompt default value(s) before scheduling reports from the Central Management Console (CMC). Reports run with optional prompt default values will display no values in the Prompt field when scheduled, and users have no way to remove the optional prompt default values before scheduling a report. biplugins.jar ADAPT01263107 The SDK method setuvconnectioninfo adds an extra backslash character ("\") before the semicolon character inside the ConnectInit property of an Oracle OCI Universe connection. This happens after FixPack 1.5 has been installed. 12/59

cereports.jar ADAPT01270592 Crystal Reports terminates unexpectedly when a parameter call is used on a subreport in an Oracle function. crdb_oracle.dll ADAPT01272022 Voyager performance may decrease when performing a null suppression. The cause of the problem is that Voyager runs two MDX statements for a null suppression. If each query is long, Voyager will be comparatively slower than other tools. mda_odbo.dll ADAPT01280524 Large or complex queries that are run by the Multi-Dimensional Analysis Services Server (MDAS) may block queries from other client users when the JVM's garbage collection is triggered. 13/59

mda_api.dll mda_api_support.dll mda_bpcmdx4qg.dll mda_common.dll mda_epmmdx4qg.dll mda_essbaseapi70.dll mda_essbaseapi71.dll mda_essbaseapi93.dll mda_essbase.dll mda_essbaseproviders.dll mda_jni.dll mda_messages.dll mda_msolap10qg.dll mda_msolap7qg.dll mda_msolap8qg.dll mda_msolap9qg.dll mda_odbo.dll mda_odboproviders.dll mda_pcmmdx4qg.dll mda_ror.dll mda_sapproviders.dll mda_sapqg.dll mda_ssmmdx4qg.dll mda_support.dll mda_utilities.dll ADAPT01282742 The finalizer thread of the MDAS server may freeze while waiting for a mutex. 14/59

mda_api.dll mda_api_support.dll mda_bpcmdx4qg.dll mda_common.dll mda_epmmdx4qg.dll mda_essbaseapi70.dll mda_essbaseapi71.dll mda_essbaseapi93.dll mda_essbase.dll mda_essbaseproviders.dll mda_jni.dll mda_messages.dll mda_msolap10qg.dll mda_msolap7qg.dll mda_msolap8qg.dll mda_msolap9qg.dll mda_odbo.dll mda_odboproviders.dll mda_pcmmdx4qg.dll mda_ror.dll mda_sapproviders.dll mda_sapqg.dll mda_ssmmdx4qg.dll mda_support.dll mda_utilities.dll ADAPT01286223 Web Intelligence document refresh or schedule based on SAP BW (BI7 + EHP1) fails to complete. This problem occurs only with FixPack1.9 Beta and FixPack2.1 Beta. FixPack 2.2 15/59

ADAPT00831070 Crystal Reports.NET applications may display the following error message upon being closed: "This application has requested the runtime to terminate in an unusual way. Please contact the application's support team for more information". This problem happens with applications that use a JDBC or XML driver connection. CrystalDecisions.CrystalReports.Engine.dll ADAPT01014019 LDAP users with forward slashes ("/") in their Common Name (CN) cannot log on to Java InfoView cecore.jar ADAPT01154733 The performance of reports that are created from a Business View may be slower when SQL Expression Fields are used in the Data Foundation of the Business View. The cause of the problem is that the SQL Expression Fields are being called before the SQL query is called. crqe.dll ADAPT01175304 When performing a database copy in BusinessObjects Enterprise XI 3.0 and XI 3.1, the time stamps for objects that have a reoccurring or pending instances are overwritten with the current timestamp of the migration. 16/59

InfoStor.dll ADAPT01195235 In Voyager, users cannot export to Excel more than 10000 records from the "Drill through" dialog box. mda_msolap10qg.dll mda_msolap7qg.dll mda_msolap8qg.dll mda_msolap9qg.dll mda_odbo.dll ADAPT01199574 Performance and query times are slow when reporting off an Essbase based Universe using Web Intelligence. Optimizations were made to the way get_children is handled which significantly reduces the number of queries to the database. Additionally, changes were made such that the internal cache does not copy cacherows thereby improving performance. mda_ror.dll ADAPT01202192 In a multi-form Visual Studio adoplus application that uses the Crystal Reports Viewer, a critical section variable may display null references, and the application may terminate unexpectedly when the viewer is closed. 17/59

crdb_adoplus.dll ADAPT01203582 When SharePoint Integration Kit 2007 is installed for BusinessObjects Enterprise XI 3.1, the icons for the web parts are shown incorrectly and the event log shows assembly errors. Icons and images are shown for folders and objects in the object listing page. FullClient.dll libxml2.dll Webi.dll ADAPT01213512 The Web Intelligence Report Server terminates unexpectedly when a personalized BW query is used. mda_essbase.dll ADAPT01222622 In Performance Manager, when users attempt to create a new rule by selecting "execute SQL" as the action, enter the required SQL parameters, and then click Check, the following error message appears: "The server is not responding properly. Error Message: Bad Connect String Format: AUTHENTICATION_MODE". 18/59

dbd_ctlib12.dll dbd_ctlib.dll ADAPT01230052 Emails with attachments whose name contains non-ascii characters may not display correctly in certain email clients such as Lotus Notes. The cause of the problem is that the UTF-8 index fails to be added to the attachment name in the MIME header for the mail client to use for decoding. cxlibw-4-0.dll ADAPT01255422 Web Intelligence generates an incorrect MDX statement when a characteristic and a prompt are used. The following database error happens: "The MDX query [...] failed to execute with the error Unknown error (WIS 10901)." ADAPT01256167 On Unix systems, Korean fonts with a Korean name that appears in the Font list in Crystal Reports, for example gulim, fail to display in PDF files. This problem happens with reports that are generated from Crystal Reports. The problem is resolved. 19/59

crxf_pdf.dll ADAPT01259448 When paging through a report in the.net Web Form Viewer, duplicate EPFs are created instead of reusing the ones from already viewed pages. This problem results in slower performance for large reports. To solve the problem, when paging through a report in the.net Web Form Viewer, EPFs from already viewed pages are reused. CrystalDecisions.CrystalReports.Engine.dll CrystalDecisions.ReportSource.dll CrystalDecisions.Shared.dll CrystalDecisions.Web.dll ADAPT01260624 When the Secure Socket Layer (SSL) protocol is enabled on the Server Intelligence Agent (SIA), the Crystal Management Server (CMS) CPU usage will rise and remain at 100% CPU usage. ebus-3-3-2-6.dll ebus405.jar freessl201.jar fssl-1-2-1-3.dll ADAPT01262804 When users enter Crystal Reports Server 2008 keycodes in place of Crystal Reports 2008 v.1 keycodes, an incorrect error message appears. 20/59

To solve the problem, the correct error message appears when keycodes are mixed. stringres120_cs.dll stringres120_da.dll stringres120_de.dll stringres120_en.dll stringres120_es.dll stringres120_fi.dll stringres120_fr.dll stringres120_it.dll stringres120_ja.dll stringres120_ko.dll stringres120_nb.dll stringres120_nl.dll stringres120_pl.dll stringres120_pt.dll stringres120_ru.dll stringres120_sv.dll stringres120_th.dll stringres120_zh_cn.dll stringres120_zh_tw.dll ADAPT01268597 Column names are swapped in Desktop Intelligence reports created using freehand SQL which runs a stored procedure. odbc.sbo ADAPT01269567 The Data provider is lost in Desktop IntelligenceI when creating queries using stored procedures. 21/59

odbc.sbo ADAPT01274828 When the Import Wizard is used to import a BIAR file that contains more than 100 Universes, not all the Universes are successfully imported. biarengine.jar ADAPT01274836 When applying a report template, the following error message appears: "Could not apply template to document." clientdoc.dll crpe32.dll crtemplate.dll CrystalDecisions.ReportAppServer.ClientDoc.dll dtsagent.dll ADAPT01277762 In a Web Intelligence document that uses a "Greater than" filter on a Date Dimension, performance of the MDX created is slow. The problem is that, instead of applying the condition directly to the MDX query, all individual values in the MDX statement are retrieved through the BAPI call first. To solve the problem, the MDX query is generated with an interval syntax. 22/59

ADAPT01282293 When running a large operation in Voyager, the MDAS Server status may be displayed as "Stopped" before the operation is complete. data.jar data-native.jar ADAPT01282740 On Unix, when a user creates or refreshes a Web Intelligence report that is based on a SAP BW connection, if the BW server fails on a memory problem, the InfoView progress bar remains open, and no error message is displayed. To solve the problem, an error message appears with information about the issue that has occurred on the SAP BW server. ADAPT01283301 When users re-import a subreport that uses multiple linked parameters, Crystal Reports terminates unexpectedly. craxddrt.dll crpe32.dll crw32.exe 23/59

ADAPT01283792 When users create a Web Intelligence report from an SAP BW hierarchy, using a filter based on an object that is part of a hierarchy, results are returned only for that specified level. ADAPT01285561 When users refresh reports that contain stored procedure with datetime parameters, the following error message appears, and data fails to be retrieved: "ADO Error Code: 0x80040e14 Source: Microsoft SQL Server Native Client 10.0 Incorrect syntax near the keyword 'CONVERT'. SQL State: 42000 Native Error: 156". This problem happens when using OLE DB, connected to Microsoft SQLServer 2008. The cause of the problem is that SQL statements are generated incorrectly. crdb_ado.dll ADAPT01286223 Web Intelligence document refresh or schedule based on SAP BW (BI7 + EHP1) fails to complete. This problem occurs only with FixPack1.9 Beta and FixPack2.1 Beta. 24/59

ADAPT01287476 A Crystal report that has a subreport and is using the option "Re-import subreport on open" may freeze, and then display an error message, when the report is saved. This problem happens with reports that are stored in BusinessObjects Enterprise Xl Release 3.1. crpe32.dll crw32.exe ADAPT01291219 After installing Service Pack 2, users are unable to create a SalesForce connection successfully in Crystal Reports, and the following error message appears: "SAXException: Invalid element in com.sforce.soap.partner.loginresult - metadataserverurl." sforce-api.jar ADAPT01292765 Some data in a Crystal report will be lost when the report is exported to text. u2ftext.dll ADAPT01297825 ConnectionServer traces are wrong 25/59

The problem is resolved dbd_essbase.dll ADAPT01300778 Memory consumption in the data access layer, specifically msolap90.dll, may be high (over 600 MB) when creating Voyager work spaces that contain millions of cells. To solve the problem, when creating work spaces that contain millions of cells, Voyager preserves memory consumption by retrieving only a subset of the data needed. mda_api.dll FixPack 2.3 ADAPT01203537 CR2008 FixPack 2.3 Web Intelligence report server does not respond when recycling after viewing reports based on SAP BW. In consequence, the process refuses to stop and you need to stop it manually and restart using the CMC. mda_utilities.dll ADAPT01217526 CR2008 FixPack 2.3 26/59

The Crystal Reports viewer displays an error message when the selected value for a dynamic parameter contains an ampersand character (&). This problem happens when the report is viewed in InfoView with the viewing preferences set to "Web ActiveX". When viewing preferences are set to "Web", this problem does not happen. ActiveXViewer.cab swebrs.dll ADAPT01223932 CR2008 FixPack 2.3 A memory leak happens when using BusinessObjects Metadata Manager to collect user permissions for all objects in the Central Management Server (CMS). cecore.jar ADAPT01248856 CR2008 FixPack 2.3 When exception highlighting is applied to Dimension members in a crosstab report, the highlighting appears to be lost when users scroll through the a long list of members. The cause of the problem appears to be that, when users scroll through the list and highlighted members are moved outside of the cached viewing area, there is a delay in re-displaying the highlights, making the highlighting appear to be lost entirely. mda_api.dll mda_essbase.dll mda_jni.dll mda_odbo.dll mda_ror.dll 27/59

ADAPT01279288 CR2008 FixPack 2.3 The data level restriction in a universe is not working between group hierarchies. The problem is resolved. Universe.dll ADAPT01291706 CR2008 FixPack 2.3 In Voyager, a refresh of many hierarchies for a characteristic may take a longer than expected. ADAPT01291984 CR2008 FixPack 2.3 When a trace command such as "-trace -crpetrace 7" is enabled for RAS, the RAS server may slow down and eventually freeze. The cause of the problem is that the RAS server consumes an excessive number of file handles. Enable -maxlogfilesize parameter in crpetrace log crpe32.dll crw32.exe cslibu-3-0.dll 28/59

ADAPT01295839 CR2008 FixPack 2.3 When using the "OR" filter with a characteristic that does not appear in the query, the second part of the filter is not taken into account when running the query against a SAP BW universe. This happens if the result Objects just contain Key Figures. Using "Or" filters in Web Intelligence against SAP BW universes works correctly. ADAPT01299873 CR2008 FixPack 2.3 Using the Web Services SDK to change the access level of a report results in appending the new access level to the previous access level. The cause of the problem is that the array which holds the new access level object fails to overwrite the existing one. biarengine.jar ADAPT01299973 CR2008 FixPack 2.3 In.NET Crystal Reports 2008 applications, Graphics Device Interface (GDI) objects cause a memory leak. When users click Open > View > Close on the report containing GDI objects, the objects fail to be released from memory after the report is closed. CrystalDecisions..Forms.dll ADAPT01302355 CR2008 FixPack 2.3 29/59

When a restricted hierarchy is used in a universe, some user permissions fail to be correctly applied., ADAPT01307080 CR2008 FixPack 2.3 When an Excel query exceeds the set maximum integer value, the MDAS fails to display an error message. The maximum integer value is defined in the file mdas.properties. mda_odbo.dll ADAPT01309093 CR2008 FixPack 2.3 In Crystal Reports 2008, when refreshing a report based off DB2 ZSeries database, the following error message appears: "Failed to retrieve data from the database." The cause of the problem is that Crystal Reports 2008 maps a DB2 alias to synonyms; however, ZSeries databases have different SQL rules for aliases and synonyms. This incompatibility results in SQL throwing an error. To solve the problem, separate SQL statements are issued for aliases and synonyms that respect each set of SQL rule. crdb_db2cli.dll crdb_odbc.dll ADAPT01311157 CR2008 FixPack 2.3 30/59

Desktop Intelligence servers enter Starting mode and freeze intermittently. This problem is caused by an improper memory allocation call. crheapalloc.dll ADAPT01312194 CR2008 FixPack 2.3 In Crystal Reports 2008, Big Integer (BigInt) data types fail to appear in OLAP charts when used in a MSAS 2005 cube. craxddrt.dll crpe32.dll crw32.exe ADAPT01313677 CR2008 FixPack 2.3 When a Crystal Reports 2008.NET application uses an ADO.NET dataset, the "Date Time" field fails to be displayed. This problem happens on machines on which Service Pack 2 was installed from Merge Module (msm or msi) files. crdb_adoplus.dll ADAPT01315339 CR2008 FixPack 2.3 Collate printing fails to work in the Crystal Reports 2008.NET form-viewer control. 31/59

CrystalDecisions..Forms.dll ADAPT01315649 CR2008 FixPack 2.3 In Live Office, if the system font is changed to a True Type font, an error message appears in the Crystal Reports Insert wizard. CrystalDecisions.Shared.dll CrystalDecisions..Forms.dll FixPack 2.4 ADAPT01210616 CR2008 FixPack 2.4 In Web Intelligence reports, the timestamp in the date prompt selected from the calendar displays the month in the space allocated for minute. calendar.js Calendar.js ADAPT01228866 CR2008 FixPack 2.4 The Central Management Server (CMS) terminates unexpectedly when mapping an LDAP group. 32/59

nsldap32v60.dll ADAPT01248793 CR2008 FixPack 2.4 When using the.net SDK to programmatically create user or user group profile values, using the CeTargetType.ceTargetType method, the following error message appears: Failed to commit objects to server: Update operation failed. This problem does not happen when the method cetargettypefilterexpression is used. Profile.dll User.dll ADAPT01282758 CR2008 FixPack 2.4 When updating universe metadata connection objects into a BIAR File, and then importing this BIAR file into BusinessObjects Enterprise XI 3.1 SP2 using the BIAR API, the updated connection information in the Designer application fails to be displayed. This problem happens when updating universe metadata such as an IDataConnection interface in a Java application. cereports.jar ADAPT01287498 CR2008 FixPack 2.4 For the datetime value, Crystal Reports database drivers apply the time zone used on the local machine instead of the timezone that users have set in the database. To solve the problem, a stored procedure connection returns the correct dates and records from the database. 33/59

CRDBSForceServer.jar ADAPT01292366 CR2008 FixPack 2.4 Replacing a data source may take a long time if a user provides a command table in the process. This problem is caused by ReportClientDocumentOpenOptionsEnum values, which replace the data source when users configure custom database information for managed reports in the Central Management Console (CMC). clientdoc.dll CrystalDecisions.ReportAppServer.ClientDoc.dll dtsagent.dll rasapp.jar ADAPT01304333 CR2008 FixPack 2.4 Copied Voyager workspaces display data at the same rate as their original reports. To solve the problem, Voyager has been optimized to enable worspaces to display data 40% faster than their original reports. mda_api.dll mda_api_support.dll mda_epmmdx4qg.dll mda_essbase.dll mda_msolap10qg.dll mda_msolap7qg.dll mda_msolap8qg.dll mda_msolap9qg.dll mda_odbo.dll mda_ror.dll mda_sapqg.dll mda_support.dll 34/59

ADAPT01306728 CR2008 FixPack 2.4 Reports whose data contains special characters, such as "+" or "&", fail to display in the ActiveX viewer when a query is run on that data. To solve the problem, special characters are encoded in the in the Parameter panel. ActiveXViewer.cab swebrs.dll ADAPT01315369 CR2008 FixPack 2.4 After opening a saved workspace that has a basic calculation in it (or adding a basic calculation to current workspace), a memory leak occurs. mda_odbo.dll ADAPT01317533 CR2008 FixPack 2.4 When using SAP BW connectivity in Web Intelligence, you may have generic error messages like :A database error occured. The database error text is: The MDX query [...] failed to execute with the error Unknown error (WIS 10901). Database error messages raised by the database are captured and sent back to the client. 35/59

ADAPT01318812 CR2008 FixPack 2.4 Voyager is slow when working with large Microsoft Analysis Services 2005/2008 cubes. To solve the problem, performance has been increased by adding 2 registry settings: Cache Ratio and Disable Prefetch Facts. mda_odbo.dll mda_support.dll ADAPT01321553 CR2008 FixPack 2.4 In the RAS SDK, when using the method CachedRowSet for a table, an error occurs at the method call for setdatasource(). craxddrt.dll crpe32.dll crw32.exe The dataset data source works under a "push" model (data is set to report once, and the report cannot be refreshed). Because the Dynamic Cascading Parameters (DCP) feature is unavailable for this kind of data source, it is recommended to not replace the data source with the DCP LOV data source. ADAPT01324249 CR2008 FixPack 2.4 In the RAS.NET SDK, reports that have the method SubreportLink.SubreportFieldName set to zero-length string, or null, cause an error. crpe32.dll ADAPT01324661 CR2008 FixPack 2.4 36/59

When using the nvarchar parameter to set a table location to a stored procedure on the ODBC driver, the value list for a static parameter in the report is removed. This problem happens with value lists of data types char, nchar, and nvarchar. crdb_odbc.dll ADAPT01333806 CR2008 FixPack 2.4 In Crystal Reports.NET, users are unable to change databases for reports that use Dynamic Cascading Parameters (DCP). The cause of the problem is that the set location functionality during logon to a database fails. dtsagent.dll FixPack 2.5 ADAPT00358192 CR2008 FixPack 2.5 When a report is exported to PDF format, if the report has a memo field whose text alignment is set to justify, the alignment fails to be applied to the last line of text in the memo field. This problem happens when the memo field breaks between pages. craxddrt.dll crpe32.dll crw32.exe exportmodeller.dll 37/59

ADAPT00831070 CR2008 FixPack 2.5 Crystal Reports.NET applications may display the following error message upon being closed: "This application has requested the runtime to terminate in an unusual way. Please contact the application's support team for more information". This problem happens with applications that use a JDBC or XML driver connection. CrystalDecisions.CrystalReports.Engine.dll ADAPT01123213 CR2008 FixPack 2.5 Installation of Xcelsius 2008 causes SSO to SAP to fail with "Incompletelogondata" in Designer XI 3.0 and Enterprise XI 3.0. The problem is resolved. Installing Xcelsius 2008 in an environment where Designer and/or Web Intelligence are already installed has no impact on SAP SSO authentication mode cscheck.exe mda_common.dll ADAPT01221486 CR2008 FixPack 2.5 Floating numbers are truncated in Web Intelligence reports that are viewed on a system that is set to a non-english locale. The numbers that appear after the comma are replaced with zeros. The problem is resolved. ADAPT01291047 CR2008 FixPack 2.5 38/59

If a BEx query uses a characteristic with hierarchical display activated and an optional hierarchy variable, a Web Intelligence report containing details for the corresponding dimension displays empty cells when no hierarchy is selected in the prompt. The problem is resolved. The report is generated correctly. mda_common.dll ADAPT01300445 CR2008 FixPack 2.5 When users choose the "Drill By" option for a second time in a Web Intelligence report, some of the objects in the drill hierarchy disappear. Viewer.js ADAPT01329819 CR2008 FixPack 2.5 A Java error message appears when users collapse a list in a calculated member selection window that has corrupted or unused data in the history. mda_odbo.dll ADAPT01332404 CR2008 FixPack 2.5 If the user's Locale is set to any language other than English, in Section Expert the Width setting fails to accept values that include decimal points. 39/59

crw32.exe cslibu-3-0.dll ADAPT01339931 CR2008 FixPack 2.5 Crystal reports that are based off XML, and use a combined table name that is longer than 127 characters, may cause an error message to appear when the method ReportDocument.Load() is run. This problem happens when using the Crystal Reports Java SDK and the Crystal Reports.NET SDK. crpe32.dll dtsagent.dll FixPack 2.6 ADAPT01260557 CR2008 FixPack 2.6 When the Java option "headless" is set to "true" in the RAS Java SDK to enable server-side printing, an error message appears when reports are printed. MetafileRenderer.jar ReportViewer.jar ADAPT01303849 CR2008 FixPack 2.6 When the user logs in to Java InfoView from a client machine with Active Directory and Single-Sign-On authentication enabled, the client machine IP address and name are not audited correctly. They are either missing or showing an incorrect address suxh as "0.0.0.0". 40/59

cecore.jar cesession.jar ADAPT01325406 CR2008 FixPack 2.6 After refreshing a report in InfoView, rows on the first page of the report are repeated on the second page. This problem does not happen when the same report is displayed in the Crystal Reports Designer. crpe32.dll crw32.exe ADAPT01330389 CR2008 FixPack 2.6 On 7, when exporting a report to any format in Crystal Reports Designer, with Mapi as the destination, the function MAPIResolveName generates error number 2147500037. u2dmapi.dll ADAPT01344812 CR2008 FixPack 2.6 After a Voyager Workspace is modified and saved, it takes longer to re-open the Workspace. The problem is caused by problem with the command stack. 41/59

data.jar data-native.jar dbd_essbase.dll mda_api.dll mda_common.dll mda_essbase.dll mda_odbo.dll ADAPT01345373 CR2008 FixPack 2.6 After applying Service Pack 2 and Fixpack 2.2 Reports that use database delegated measures that use exception aggregation are displaying #MULTIVALUE in the report when more than one prompt value is chosen. Values are now the correct ones. ADAPT01347927 CR2008 FixPack 2.6 When inserting a subreport that is based on a Business View data source, the Crystal Reports Designer terminates unexpectedly. crpe32.dll crw32.exe cslibu-3-0.dll ADAPT01351215 CR2008 FixPack 2.6 Hardcoded LOV (predefined LOV with universe defined prompts based on a @prompt statement) are not displayed on the prompt panel, unless the refresh command is called by the user. 42/59

prompts.js ADAPT01352145 CR2008 FixPack 2.6 When calling the method ApplyOverload many times in succession, each overload takes progressively longer to process than the previous one. After 200 overloads, an overload can take up to 13 seconds to process. SL_plugins.jar ADAPT01360595 CR2008 FixPack 2.6 The following MDX error occurs in the Web Intelligence prompt dialog if a BEx query which has a Mandatory variable in the filter section and if same object is referenced in a Structure which has an Optional variable. Error: A database error occured. The database error text is: The MDX query SELECT... failed to execute with the error Specify a value for variable {Country}. (WIS 10901) Data is retrieved properly. ADAPT01363261 CR2008 FixPack 2.6 When creating a stored procedure in Teradata, and then creating a connection from Teradata to Crystal Reports 2008, an error message appears. 43/59

querybuilder.dll ADAPT01371330 CR2008 FixPack 2.6 When a user schedules a document to an FTP site that has carriage returns or line feeds in its banner, the FTP will fail with the message: "connection error. CrystalEnterprise.Ftp: Received an invalid FTP reply message." cxlibw-4-0.dll FixPack 2.7 ADAPT01171976 CR2008 FixPack 2.7 In the Crystal Reports Designer, when printing a report to a custom format in which the width is larger than the height, the printed report fails to be rendered properly. The problem happens when the report is scheduled to be printed from the BusinessObjects Enterprise viewer. craxddrt.dll crpe32.dll crw32.exe - This fix does not apply to reports printed from the Crystal Reports Designer SDK, using the function ReportDocument.PrintToPrinter. - This fix does not apply to reports previously created in the Crystal Reports Writer that use formulas to control the page margins. ADAPT01312143 CR2008 FixPack 2.7 When memory consumption is high, servers that that are unable to allocate memory may freeze. 44/59

libocahelperw-4-0.dll ADAPT01339892 CR2008 FixPack 2.7 Desktop Intelligence and Web Intelligence reports only accept Slovak dates in dd. mm. yyyy format in prompts (with an additional space) which is incorrect. The correct format is dd.mm.yyyy. cpi18nloc.dll ADAPT01344707 CR2008 FixPack 2.7 Only one parameter is displayed in Crystal Reports 2008 when creating an Enterprise Hyperlink to a Web Intelligence Report which contains multiple parameters. Webi.dll ADAPT01357640 CR2008 FixPack 2.7 The Crystal Reports Designer fails to display data correctly if a formula contains many condition statements. crw32.exe 45/59

ADAPT01366699 CR2008 FixPack 2.7 A Desktop Intelligence report based on Sybase Open client displays a runtime error when executed. dbd_ctlib12.dll dbd_ctlib.dll ADAPT01366883 CR2008 FixPack 2.7 When users update the group graph of the Active Directory authentication plugin in BusinessObjects Enterprise and some of the mapped groups cannot be verified, the Event Viewer log entry does not indicate which mapped groups were not verified. The Event Viewer log entry shows the SID (Security Identifier) for the mapped groups that were not verified. secwinad.dll ADAPT01367773 CR2008 FixPack 2.7 When refreshing a report in Crystal Reports that use the option Perform Grouping on Server and SQL Expression fields for the report group, an error message appears in the Formula Workshop Record Selection Formula dialog box. The error message is as follows: Error: Record Selection: {Database Field: <null>. craxddrt.dll crpe32.dll crw32.exe 46/59

ADAPT01368421 CR2008 FixPack 2.7 The Central Management Server (CMS) terminates unexpectedly when it retrieves an InfoObject that has a property which includes a $ character in the property name. libocahelperw-4-0.dll ADAPT01368885 CR2008 FixPack 2.7 The non-standard MDX function UNORDER(<set>) is available, but not used by the SAP Business Objects ODA layer. This impacts the performance of MDX handling. The UNORDER function is not part of the MDX standard, but allows a much higher performance in BW if used. Sorting can be done more efficiently in the ODA layer, but the MDX must be adjusted. This problem has been resolved. mda_common.dll mda_essbase.dll mda_odbo.dll mda_ror.dll mda_sapqg.dll The UNORDER function is now used if available on BW Server. ADAPT01371420 CR2008 FixPack 2.7 When exporting a report to Comma Separated Values (CSV) format from Crystal Reports 2008, the output fails to generate the carriage return character (CR/LF) for each line when the output is viewed in Notepad. u2fsepv.dll 47/59

ADAPT01374733 CR2008 FixPack 2.7 A Web Intelligence filter on two data range fields returns different results between different BOE 3.1 SP2 patch levels. ADAPT01376137 CR2008 FixPack 2.7 Using the "Delegated Search" functionality in Web Intelligence should prompt a search for a value if the input values are valid. ADAPT01379179 CR2008 FixPack 2.7 When exporting reports to XLS or RTF, the following error message appears: "Invalid export DLL or export format". This problem happens when using an Oracle data source. crpe32.dll crw32.exe ADAPT01380751 CR2008 FixPack 2.7 Designer terminates unexpectedly with a runtime error when running the integrity check operation is done and parsing objects based on a Sybase database. 48/59

dbd_ctlib12.dll dbd_ctlib.dll ADAPT01383387 CR2008 FixPack 2.7 In Web Intelligence, when users expand a SAP Business Warehouse hierarchy that contains prompts whose names contain a dot character, the following error message appears: "Error on NumResultsCols WIS 10901". mda_common.dll FixPack 2.8 ADAPT01248290 CR2008 FixPack 2.8 Customer needs to be able to set the option "Refresh Document When Opening" globally. In the Web Intelligence Application Property, a new security right "Disable Automatic Refresh on Open for all documents" is added in the Central Management Console. For enabling this feature please refer to Release Notes under ADAPT01410858. biplugins.jar cecore.jar libocahelperw-4-0.dll libocasecurityw-3-0.dll stringres120_en.dll ADAPT01258593 CR2008 FixPack 2.8 49/59

When a publication containing Desktop Intelligence documents is migrated from BusinessObjects Enterprise XI R2 to BusinessObjects Enterprise XI 3.x, and the formats are changed, the publication fails scheduling. The Publication Admin Log contains error message "...An SDKException was caught. Is your CMS running and configured properly? (FBE60003) com.crystaldecisions.sdk.exception.sdkexception$invaliddestinationformat: Publication contains a destination document with invalid format information...". cecore.jar Publication.dll ADAPT01297149 CR2008 FixPack 2.8 When Japanese text is displayed in a text field with the option "wrap" enabled, the text may fail to render properly. This problem happens in Internet Explorer on machines that run Linux. The patch will fix the Japanese wrap problem on all Linux machine. crpe32.dll ADAPT01299996 CR2008 FixPack 2.8 When Installing or re-initializing on a Unix or Linux system, the installation will sometimes fail because the Central Management Server (CMS) displays an error message about duplicate Global Unique Identifiers (GUID), and then it terminates unexpectedly. cxlib-4-0.dll cxlibw-4-0.dll ADAPT01312179 CR2008 FixPack 2.8 50/59

The option "Show description" for charts fails display the descriptions for chart tables and fields. craxddrt.dll crpe32.dll crw32.exe ADAPT01343553 CR2008 FixPack 2.8 A workspace may be displayed as blank when users open a report that has a member missing from a cube. mda_common.dll mda_essbase.dll mda_odbo.dll ADAPT01353286 CR2008 FixPack 2.8 Various business objects components (e.g. Web Intelligence, Voyager) embed a specific library within their process to access OLAP based datasources but this library writes trace data in a different trace format and a different trace file. In order to understand the program flow it is necessary to combine both types of traces. As a consequence, the combination of both traces has to be done manually and it is difficult. MDX queries are now traced in the log file of the process that executes the call. 51/59

mda_api.dll mda_api_support.dll mda_bpcmdx4qg.dll mda_common.dll mda_epmmdx4qg.dll mda_essbaseapi70.dll mda_essbaseapi71.dll mda_essbaseapi93.dll mda_essbase.dll mda_essbaseproviders.dll mda_jni.dll mda_messages.dll mda_msolap10qg.dll mda_msolap7qg.dll mda_msolap8qg.dll mda_msolap9qg.dll mda_odbo.dll mda_odboproviders.dll mda_pcmmdx4qg.dll mda_ror.dll mda_sapproviders.dll mda_sapqg.dll mda_ssmmdx4qg.dll mda_support.dll mda_utilities.dll ADAPT01368472 CR2008 FixPack 2.8 The Import Wizard may become unresponsive while migrating user accounts from a Unix system to an SAP BusinessObjects Enterprise system cxlib-4-0.dll cxlibw-4-0.dll ADAPT01371251 CR2008 FixPack 2.8 52/59

After upgrading to Microsoft 3.5 Framework, Crystal Reports terminates unexpectedly while processing the file uf12manager.dll. uf12manager.dll ADAPT01374663 CR2008 FixPack 2.8 When using the BusinessObjects Enterprise RAS SDK and the BusinessObjects Enterprise Viewers SDK to calculate the number of pages in a report, the value returned is incorrect. dtsagent.dll ADAPT01383393 CR2008 FixPack 2.8 Text near the margins of a report may fail to print due to incorrect page orientation caused by the PrintToPrinter() function. This problem happens when the width of the report exceeds the height of the report, and the page orientation is manually set to Portrait. CrystalDecisions.Shared.dll ADAPT01383923 CR2008 FixPack 2.8 When users select a publishing format for a report, and set the publishing destination to an email address, the resulting email fails to display the attachment symbol when viewed in Outlook 2003. 53/59

cxlibw-4-0.dll ADAPT01385636 CR2008 FixPack 2.8 Chart data is incorrect when the chart is linked to a crosstab that contains a group whose "name" field is set to a data type that is different than the data type for the "group by" field. craxddrt.dll crpe32.dll crw32.exe ADAPT01386393 CR2008 FixPack 2.8 When exporting a report to Microsoft Excel Data-only format that contains a Weighted Average summary at a group level, the Weighted Average summary for groups is incorrect whenever the actual value is zero. craxddrt.dll crpe32.dll crw32.exe ADAPT01389454 CR2008 FixPack 2.8 When running a Web Intelligence report that is based on an SAP BEx query that includes an optional prompt, the following error message appears: "A database error occurred". This problem happens when the query uses a nested filter with AND and OR operators. 54/59

mda_essbase.dll mda_odbo.dll mda_ror.dll ADAPT01389460 CR2008 FixPack 2.8 Exception highlighting can highlight incorrect cells in Voyager. The problem has been resolved. mda_odbo.dll ADAPT01391186 CR2008 FixPack 2.8 In Web Intelligence, when the value of the SAP BW keydate parameter is manually changed, the list of hierarchies fails to be refreshed accordingly, which may result in an error message appearing. The error message will appear when the selected hierarchy is unavailable for the chosen period. ADAPT01392393 CR2008 FixPack 2.8 When exporting a report to Comma Separated Values (CSV) format, the selected delimiter for text data fails to be displayed when the value is empty or NULL. u2fsepv.dll 55/59

ADAPT01405953 CR2008 FixPack 2.8 When upgraded from FP1.8 or greater FP1.X to SP2/FP2.X some of the.net binaries are not updated default.css ADAPT01408978 CR2008 FixPack 2.8 To add members to a set in Voyager, users must use the UNION MDX keyword statement, and then nest them for each individual member. To solve the problem, members can now be added directly, without having to use the UNION MDX statement. The UNION MDX keyword is no longer used. Individual members are added directly to a set. FixPack 2.9 ADAPT01233938 CR2008 FixPack 2.9 The error message "Data type mismatch" appears when users create a Crystal report that uses a date command on a Teradata database. 56/59