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Oracle Enterprise Manager System Monitoring Plug-in Installation Guide for Microsoft.NET Framework Release 2 (2.0.2.1.0) and Release 9 (2.0.2.2.0) B28043-03 December 2008 This document provides a brief description about the Oracle System Monitoring Plug-in for Microsoft.NET Framework, details on the.net Framework versions and operating system platforms the plug-in supports, prerequisites for installing the plug-in, and step-by-step instructions on how to download, install, verify, and validate the plug-in. Description Microsoft.NET Framework is a component of the Microsoft Windows operating system used to build and run Windows-based applications. The System Monitoring Plug-in for Microsoft.NET Framework extends Oracle Enterprise Manager Grid Control to add support for managing the Microsoft.NET Framework. By deploying the plug-in within your Grid Control environment, you gain the following management features for Microsoft.NET Framework: Monitor availability and receive Microsoft.NET Framework Server data for the following performance areas: -.NET CLR Memory -.NET CLR Networking -.NET CLR Locks and Threads -.NET CLR Exceptions Perform trend analysis on collected performance information. Receive email and/or page notification concerning potential problems surrounding availability, performance, and/or configuration data. Gain access to rich out-of-box reports. Support monitoring by a remote Agent. For remote monitoring, the Agent does not need to be on the same computer as the.net Framework. Versions Supported This plug-in supports the following versions of products: Enterprise Manager Grid Control 10g Release 2 or higher Management Service Enterprise Manager Grid Control 10g Release 2 or higher Agent for Windows Microsoft.NET Framework 1.1.x running on Windows Server 2003 (see note below) 1

Microsoft.NET Framework 2.0.x running on Windows Server 2003 (see note below) Note: For details on which editions (such as Enterprise, Standard, and so forth) and versions of Windows operating systems that this Microsoft product is supported to run on, refer to the Microsoft website and/or documentation. Prerequisites The following prerequisites must be met before you can deploy the plug-in: Microsoft.NET Framework 1.1.x or 2.0.x is installed. The following components of Oracle Enterprise Manager 10g Grid Control release 2 or higher are installed: - Oracle Management Service with Oracle Management Repository - Oracle Management Agent for Windows You can install the Agent on the same computer as.net Framework (referred to as local Agent monitoring), or you can install the Agent on a different computer from.net Framework (referred to as remote Agent monitoring). Ensure that the Windows Management Instrumentation Service is up and running. For remote Agent monitoring, a remote Agent must be properly configured. See "Configuring a Remote Agent" for the procedure. User privileges for the Job system of Enterprise Manager. For the procedure, refer to "Setting Credentials for the Job System to Work with Enterprise Manager" in one of the following installation guides: - Oracle Database Installation Guide 10g Release 2 (10.2) for Microsoft Windows (32-Bit) B14316-01 - Oracle Database Installation Guide 10g Release 2 (10.2) for Microsoft Windows (64-Bit) on Intel Itanium B14317-02 - Oracle Database Installation Guide 10g Release 2 (10.2) for Microsoft Windows (x64) B15681-02 These guides are listed in the Installation Guides section of the Oracle Database Documentation Library at the following location: http://www.oracle.com/pls/db102/homepage Note: If you do not assign the correct privileges for users, the deployment will fail. If you want to use version 2.0.2.1.0 of the Microsoft.NET Framework plug-in, you need to do one of the following: - Install this version on Oracle Enterprise Manager Windows Agent version 10.2.0.2. 2

or - Apply a one-off patch on Oracle Enterprise Manager Windows Agent version 10.2.0.1. Refer to Metalink and Oracle bug #5349647 for more information. Deploying the Plug-in After you ensure that the prerequisites are met, use the following steps to deploy the plug-in: 1. Download the Microsoft.NET Framework Plug-in archive to your desktop or computer on which the browser is launched. You can download the archive from the Oracle Technology Network (OTN). 2. Log in to Enterprise Manager Grid Control as a Super Administrator. 3. Click the Setup link in the upper right corner of the Grid Control Home page, then click the Management Plug-ins link on the left side of the Setup page. 4. Click Import. 5. Click Browse and select the plug-in archive. 6. Click List Archive. 7. Select the plug-in and click OK. 8. Verify that you have set preferred credentials on all Agents where you want to deploy the plug-in. 9. In the Management Plug-ins page, click the icon in the Deploy column for the Microsoft.NET Framework plug-in. The Deploy Management Plug-in wizard appears. 10. Click Add Agents, then select one or more Agents to which you want to deploy the plug-in. The wizard reappears and displays the Agent you selected. 11. Click Next, then click Finish. If you see an error message stating that the preferred credential is not set up, go to the Preferences page and add the preferred credentials for the Agent target type and host target type on which the Agent resides. Adding Instances for Monitoring After successfully deploying the plug-in, follow these steps to add the plug-in target to Grid Control for central monitoring and management: 1. From the Agent Home page where the Microsoft.NET Framework Plug-in was deployed, select the Microsoft.NET Framework target type from the Add drop-down list, then click Go. The Add Microsoft.NET Framework page appears. 2. Provide the following information for the properties: Name Unique target name across all the Grid Control targets, such as.net_hostname. The name represents this.net target across all user interfaces within Grid Control. 3

Host Full name (inclusive of domain, such as machinea.com) or the IP address of the host Username Host user name (must be an Admin account). Required only for remote Agent monitoring. Password Password for the user name. Required only for remote Agent Monitoring. Agent Location Remote specifies that the Agent monitoring.net Framework targets is not on the same computer as the target being monitored. (See "Configuring a Remote Agent" for more information.) Local specifies that the Agent monitoring the target is on the same computer as the target being monitored. Note that remote and local are case-sensitive and should be lowercase. 3. Click Test Connection to make sure the parameters you entered (such as the password) are correct. 4. Reenter the encrypted parameters from step 2 if the connection test was successful, then click OK. Note: After you deploy and configure the plug-in to monitor one or more targets in the environment, you can customize the monitoring settings of the plug-in. This alters the collection intervals and threshold settings of the metrics to meet the particular needs of your environment. If you decide to disable one or more metric collections, this could impact the reports that the metric is a part of. Verifying and Validating the Plug-in After waiting a few minutes for the plug-in to start collecting data, use the following steps to verify and validate that Enterprise Manager is properly monitoring the plug-in target: 1. Click the Microsoft.NET Framework target link from the Agent home page Monitored Targets table. The Microsoft.NET Framework home page appears. 2. Verify that no metric collection errors are reported in the Metrics table. 3. Ensure that reports can be seen and no errors are reported by selecting the Reports property page. Configuring a Remote Agent The steps for deploying the plug-in are the same for remote Agent monitoring and local Agent monitoring. However, if the Agent is on a remote computer from the plug-in target, certain configuration changes are required to access the Windows Management Instrumentation (WMI) data on the computer where the plug-in target resides. In a scenario where computer A runs the Agent, and the target is installed on computer B, do the following to set up computer A: 1. Go to the Windows Control Panel and select Administrative Tools, then Services. 4

2. Select the Oracle Enterprise Manager Agent service from the listed computer where the Agent is running. 3. Right-click the service, then select Properties. 4. Click the Log On tab. By default, this service is started with the Local System account. 5. Change the default account by selecting the This account radio button, and provide an account and password that exist on both computer A and computer B. Note that the account should be a member of the Administrators group, and the account should have administrative privileges on computer B. The password should not be left blank. 6. Click OK, then restart the Agent service. 7. Ensure that the Windows Management Instrumentation Service is up and running on both computers. The Agent should now be able to collect data from the remote plug-in target computer. If the configuration above is not initiated, metric collection errors can appear for the plug-in target s metrics. To ensure that metric collection errors do not occur within Enterprise Manager, Oracle recommends reviewing the Microsoft documentation on the WMI setup. Refer to the Microsoft documentation from the Microsoft website for additional configuration details. Note: For a remote Agent, the platform to which the Agent is installed can be any Windows type that may not be supported for.net Framework. For example, if.net Framework is running on Windows 2003, you can install the remote Agent on Windows XP to monitor it. Undeploying the Plug-in Use the following steps to undeploy the plug-in from an Agent: 1. Log in to Enterprise Manager Grid Control as a Super Administrator. 2. Select the Targets tab, then the All Targets subtab. The All Targets page appears. 3. Select the Microsoft.NET Framework Plug-in target and click Remove. You must do this step for all targets of the plug-in. 4. Make sure that the preferred credentials are set on the Agents where the plug-in is deployed. 5. Click the Setup link in the upper right corner of the All Targets page, then click the Management Plug-ins link on the left side of the Setup page. The Management Plug-ins page appears. 6. Click the icon in the Undeploy column for the Microsoft.NET Framework Plug-in. The Undeploy Management Plug-in page appears. 7. Check all the Agents that are currently deployed with the Microsoft.NET Framework Plug-in and click OK. 5

You must undeploy the plug-in from every Agent in the system to completely remove it from the enterprise. 8. Select the Microsoft.NET Framework Plug-in on the Management Plug-ins page and click Delete. Documentation Accessibility Our goal is to make Oracle products, services, and supporting documentation accessible to all users, including users that are disabled. To that end, our documentation includes features that make information available to users of assistive technology. This documentation is available in HTML format, and contains markup to facilitate access by the disabled community. Accessibility standards will continue to evolve over time, and Oracle is actively engaged with other market-leading technology vendors to address technical obstacles so that our documentation can be accessible to all of our customers. For more information, visit the Oracle Accessibility Program Web site at http://www.oracle.com/accessibility/. Accessibility of Code Examples in Documentation Screen readers may not always correctly read the code examples in this document. The conventions for writing code require that closing braces should appear on an otherwise empty line; however, some screen readers may not always read a line of text that consists solely of a bracket or brace. Accessibility of Links to External Web Sites in Documentation This documentation may contain links to Web sites of other companies or organizations that Oracle does not own or control. Oracle neither evaluates nor makes any representations regarding the accessibility of these Web sites. TTY Access to Oracle Support Services To reach AT&T Customer Assistants, dial 711 or 1.800.855.2880. An AT&T Customer Assistant will relay information between the customer and Oracle Support Services at 1.800.223.1711. Complete instructions for using the AT&T relay services are available at http://www.consumer.att.com/relay/tty/standard2.html. After the AT&T Customer Assistant contacts Oracle Support Services, an Oracle Support Services engineer will handle technical issues and provide customer support according to the Oracle service request process. System Monitoring Plug-in Installation Guide for Microsoft.NET Framework, Release 2 (2.0.2.1.0) and Release 9 (2.0.2.2.0) B28043-03 Copyright 2008 Oracle and/or its affiliates. All rights reserved. This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited. The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please report them to us in writing. If this software or related documentation is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, the following notice is applicable: U.S. GOVERNMENT RIGHTS Programs, software, databases, and related documentation and technical data delivered to U.S. Government customers are "commercial computer software" or "commercial technical data" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such, the use, duplication, disclosure, modification, and adaptation shall be subject to the restrictions and license terms set forth in the applicable Government contract, and, to the extent applicable by the terms of the Government contract, the additional rights set forth in FAR 52.227-19, Commercial Computer Software License (December 2007). Oracle USA, Inc., 500 Oracle Parkway, Redwood City, CA 94065. This software is developed for general use in a variety of information management applications. It is not developed or intended for use in 6

any inherently dangerous applications, including applications which may create a risk of personal injury. If you use this software in dangerous applications, then you shall be responsible to take all appropriate fail-safe, backup, redundancy, and other measures to ensure the safe use of this software. Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software in dangerous applications. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. This software and documentation may provide access to or information on content, products, and services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third-party content, products, and services. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services. 7

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