Using the Scan Test to troubleshoot the ES3640/CX3641 Print Engine. Enter Service Mode by holding down the menu up / menu down and help buttons at the same time while powering up the machine. (This may take up to 60 seconds.) Initialization Please wait The System Maintenance Menu will appear. Next, press and release the menu down button until Diagnostic Mode is highlighted. Then press the Enter button Diagnostic Mode v.00.03.00 S-MODE From Diagnostic Mode. Press and release the menu down button until Scan is displayed. Then press the Enter button. Scan From this menu, pressing the Down Arrow Key will scroll through the following table of tests. Simply select Enter to execute and Cancel to terminate the selected test.
Example: To test the Exit Select Scan and down arrow to and Select Enter Scan Display Detail on Printer LCD Tested IN1 Location 1 Location 2 Location 3 Location 4 Display Display Display Condition Tested Condition Tested Condition Tested L On IN2 WR Exit Display Condition Scan 1=H 2=H 3=H 4=H Toggle the Exit to ensure that it changes states from H = Off to L = On Utilize the table below to test the various switches and sensors in the print engine.
Scan Test (Printer) Display Detail on Printer LCD Tested IN1 Location 1 Location 2 Location 3 Location 4 Display Display Display Condition Tested Condition Tested Condition Tested L On IN2 WR Exit Display Condition Paper Route: Sub IN1 IN2 WR Toner Toner K Toner Y Toner M Toner C COVER UP_LU_FU Left Face Up STKF_FD_FU JOBOFFHOME Stacker Full (Face down) H - Full L - Empty Stacker Full (Face up) H - Full L - Empty Job Offset Paper-End Job Offset Home Pos. REG L/R_ DENS_WEIGHT Alignment Left Alignment Right Media Weight Frequency HEATER THERMISTER Center Lower- Center- -Side- Detectambient temperature- HUM_TEMP_OHP Humidity Temperature OHP ID UP / DOWN ID Up / Down H - Up L Down RFID COLOR TAG-K presence UID:* TAG-Y presence UID:* TAG-M presence UID:* TAG-C Presence UID:* DRUM PHASE KYMC K-Drum Y-Drum M-Drum C-Drum F-RLS SLK BLT DT-DCT Fuser Release Paper Slack Belt Hall IC Waste Toner Hall IC HALL BELT_ DT-BOX_DCT Belt Hall IC Waste Toner Box Hall IC Waste Toner Hall IC DISTNR FULL_BOX_BOXSP Disposal toner full Disposal toner box H - Not installed L Installed TNR SPLY SNS KY_MC K-Toner Y-Toner M-Toner C-Toner MPT PE_ HOP_CVO_HOME MPT-Paper- End MPT- Hopping -MPT MPT Home Position L Close TRAY1 PE_ PNE_CVO - End - Near-End -1st L Close TRAY1 HOP_LIFT 1st-Hopping 1st-Lifter 1st-Feed TRAY1 CASETTE 1 Size 2 Size 3
TRAY2 PE_PNE_CVO - End - Near-End Open 2nd TRAY2 HOP_LIFT_FEED 2nd- Hopping 2nd-Lifter 2nd-Feed TRAY2 CASETTE 1 2 3 TRAY3 PE_PNE_CVO - End - Near- End Open 3 rd TRAY3 HOP_LIFT_FEED 3 rd Hopping 3rd-Lifter 3rd-Feed TRAY3 CASETTE 1 2 Size 3 TRAY4 PE_PNE_CVO - End - Near- End - Open-4th TRAY4 HOP_LIFT_FEED 4 th Hopping 4th-Lifter 4th-Feed TRAY4 CASETTE 1 2 3 DUP INS_ REAR_FRONT Duplex-In Dup-Rear Dup-Front DUP STACK_COVER Duplex Stack Duplex Open Scan Test (Finisher / Inverter) Display Detail on Printer LCD Tested Location 1 Location 2 Location 3 Location 4 Display Display Display Condition Tested Condition Tested Condition Tested Display Condition FIN S01_S02_ S03_S04 [PI23] Front door [PI22] Front door SW [MS2] Joint SW [MS1] FIN S05_S06_ S07_S08 [PI10] Processing [PI6] Absent Entrance [PI1] Punch timing FIN S09_S10_ S11_S12 paper [PI13] roller Front matching the
FIN S13_S14_ S15_S16 Rear matching the Belt outlet the Feed roller the Paddle [PI2] the FIN S17_S18_ S19_S20 Staple / fold motor clock [PI14] H/L - Clock Self prime [PI21] H - Start staple detection L - Staple Absent Staple [PI20] H - Staple L - Staple Stapler safety SW [MS3] H - Not to drive L - Drive FIN S21_S22_ S23_S24 Staple the Stapler slide the Stapler connect signal H - connected L unconnected Stack lift motor clock[pi17] H/L - Clock FIN S25_S26_ S27_S28 Lower stack H - Lower the lower stack H - the upper Inter-level stack Tray H - detected L - not detected Paper stack detected L - paper Not detect FIN S29_S30_ S31_S32 Stack paper Absent Punch connect signal H - connected L unconnected INV IN_OUT_ EXIT_COV Entrance Outlet PU Inverter Exit Signal open SW [FMS1] INV REMAIN_ JOINT Lower Inverter connected PU Inverter CNT2 Signal When completed, to exit the Scan test, press and release the Back button until you are back at System Maintenance menu. To exit the System Maintenance menu, press the Cancel button. The unit will display restarting server, and the unit will reboot.