Riyadh, November 2016 Private Cloud Enterprise Edition Dave Heyns Group ITaaS accelerate your ambition
Our clients face challenges balancing between the need to innovate / fund new business projects and the need to manage and invest in IT operations Virtualisation investment not delivering Inability to look at new technologies Aging infrastructure in data centre and network Storage growing 5x server spending Data growth Power & cooling issues Orphan applications / out of support versions Network cannot handle Cloud workloads Capex freezes Compatibility issues Ability to attract and retain critical skills
AI & Advanced Machine Learning (ML): Extensive parallel processing power, advanced algorithms and massive data sets feed algorithms in support of predictive, adaptable systems that can learn and change future behavior - intelligent devices and programs Intelligent Apps: Advanced analytics, AI-powered and autonomous business processes and immersive, conversational and continuous interfaces Intelligent Things: Robots, drones and autonomous vehicles - Collaborative IoT devices delivering AI enabled systems everywhere Virtual & Augmented Reality: Transforms the way individuals interact with each other and with software systems creating an immersive environment Digital Twin; Dynamic software model of a physical thing or system. Data on how the components of something operates and responds to the environment, and sensors in the physical world, allow a digital twin to analyze and simulate real world conditions and improve operations Blockchain: A type of distributed ledger in which value exchange transactions (in bitcoin or other token) hold the promise of transforming identify verification and title registry by allowing information transparency Conversational Systems: Enable people and machines to use multiple modalities (e.g., sight, sound, tactile, etc.) to communicate across the digital device mesh (e.g., sensors, appliances, IoT systems). Mesh App and Service Architecture (MASA): A multichannel solution architecture that leverages cloud and serverless computing, containers, microservices, APIs and events to deliver modular, flexible and dynamic solutions Digital Technology Platforms: Information systems, customer experience, analytics and intelligence, the Internet of Things and business ecosystems PLATFORM CAPABILITY enabled Adaptive Security ArchitectureToday s intelligent digital mesh, digital technology platforms and application architectures demand fluid and adaptive security capabilities. This requires specialist security consulting early in the application, solution and enterprise architecture around IoT solutions Top 10 Strategic Technologies 2017 intelligent digital mesh Dimension Data Cloud
Cloud as a disruptor Education Example accelerate your ambition
Dimension Data Cloud Surround Managed Services Global IT services Management Networking Managed Hosting Community Cloud Other WORKLOADS Strategic business application (incl CRM) Analytics Technology Expertise Professional Services Storage Dimension Data Cloud EUC / Web Enterprise Back-office (Finance/HCM) Safety/ Security Outsourcing Data Security DRaaS / Backup
Cloud Deployment Models Cloud platform is provided for the exclusive use of one organisation, hosted in a data centre of their choice Private Public Provider hosts cloud services which are available for use by the public Made up of two or more of the other cloud models, where the clouds remain separate entities but are connected Hybrid Community Cloud platform is dedicated for use by several organisations, and the platform may be hosted by one of those organisations or by a third party
Dimension Data Global Cloud Footprint Santa Clara Toronto Ashburn (2) London Amsterdam Germany Hong Kong Tokyo #1 in Global DCs Top 3 in Global IP Backbone Singapore Sao Paulo 16 Global Cloud Centres Johannesburg Melbourne Canberra Auckland
Dimension Data Managed Cloud Platform SLA Backed 99,999% Uptime SLA for server environment and sub 1ms latency guarantee 24/7 Call Centre 30 minute response SLA Self Service Portal Add/Remove servers and server resources from self service portal High Availability Platform has redundancy built in to mitigate hardware failure Best of Breed Managed Cloud Platform built on enterprise grade market leader vendor infrastructure Consumption Model Capacity on demand for scaling to business requirements rapidly Backup as a Service Backup of your servers in the Cloud Unlimited Incoming Bandwidth Burstable high speed internet access included with zero cost for incoming traffic Hourly Billing Resources consumed billed down to the hour with a zero term/zero commit model
How is cloud redefining the data centre? Data centre walls are no longer the boundary New levels of efficiency and utilisation New operational processes Technology does not matter Data centre moving to the cloud How people work in the data centre changes
Our view on the future of data centres and hybrid models New users New devices New applications and workloads Core enterprise applications Big data New locations Next-generation automation and process management Virtualisation Operations Automation Workloads, applications, storage Converged infrastructure Cloud stack CLOUD Automation/processes Global cloud data centres Computing Storage Network Private Cloud Facility Internet, enterprise network External Cloud services Security
Dimension Data and EMC have formed the Catalyst Alliance, a strategic four-year market development initiative aimed at simplifying the transition to cloud computing for mid-sized enterprises. Dimension Data and EMC will invest to jointly define, market, and sell solutions that facilitate the move to and ongoing management of hybrid IT. Together, the partners will provide clients with comprehensive offerings that span on-premise, off-premise, private, public and hybrid cloud with a suite of managed services. 11
Catalyst Alliance Target market: Mid-size enterprise Joint offerings include those in market today and a near-term roadmap Private Cloud Private Cloud Enterprise Edition (featuring Dimension Data Cloud Control ) Based on v-block Managed Services for Data Centres (MSDC) Managed Service for Storage (incorporates ViPR/SRM to deliver intelligent storage management) Future roadmap includes: Storage-as-a-Service Disaster recovery-as-a-service Backup as-a-service 12
Private Cloud Enterprise Edition 13
Dimension Data Managed Service for Storage accelerates technology adoption to delivers business outcomes automates storage management processes for faster storage ROI optimises technology investments using a flexible financial model maximises availability with seamless, integrated management Dimension Data's Managed Service for Storage delivers intelligent storage management for clients and includes: State of the art EMC ViPR Controller and SRM technology capabilities Next-generation process management and automation Reduced provisioning times to mere seconds Advanced capacity management based on current and historical usage and costs Advanced correlation and built in automation logic Capability to monitor and manage multivendor infrastructure and applications storage management 14
Dimension Data Network Optimisation Internet Ethernet MAN MPLS WAN Client Branch Benefits 10X increase in branch bandwidth for 33% decrease in cost Improve application performance by mapping application traffic to best route required for QoS Improved network availability through real time path selection of diverse routes Mobile provider Our hybrid WAN strategy provides an on-ramp to cloud
Flexible pricing model accelerates technology adoption enabling faster time-to-market Combine licenses and operational costs into a single management fee charged in a consumption-based model Leverage the provider s specialized storage skills and resources, eliminating the need for additional investments Drive operational efficiency with increased service levels and capacity management Global Service Centre ITIL process Services portal Tools Technical staff Proactive monitoring and management are delivered through Dimension Data s Global Service Centres and complemented by local expertise. This provides a consistent level of customer support and client experience worldwide. 16
Application-driven cloud requirements Access and connectivity advanced networking between clouds and regions managed access across global implementations Cost-effective network as a service Consumption-based right-sized private cloud offer as-a-service pricing for infrastructure and management showback/chargeback Security customer data data compliance with regulatory, legislative standards network security data sovereignty Integration of cloud with enterprise network and security framework Data storage transactional and archived data tiered storage for performance software-defined storage applications move to cloud faster 17
Thinking NEW about private cloud Right-sized private cloud: 3 models Transparent pricing based on consumption VCE Vblock built to spec to enable integration with Dimension Data shared public cloud and other clouds Streamlined delivery & enablement Efficient and cost-effective network connectivity between clouds Market-leading SLAs 18
Your prime business drivers Data Centres need to transform to perform better against business expectations to: Regain focus on delivering business value Improve availability of critical business workflows and applications Provide end-toend monitoring, management and automation Improve multi-vendor and multi-technology best practice management Support global business expansion Unlock the value in the technology accelerate your ambition 19 19
Our clients
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