Klick & Show Firmware-Update (GB) An update of the firmware can be useful to take the advantage of new features of Klick & Show or to fix known issues and bugs. There are three different areas for updating: Firmware Base-unit, Firmware Sensor-button TOUCH and Starter-program for PC/Laptop or MAC WirelessMedia.exe. All software is stored in Base-unit, to be transferred manually to different devices. After updating the Base-unit, always check, whether the other parts still fit together or should be updated also. 1. Check current firmware information of: Base-unit: Configuration menu / About/ check item Software version Sensor-button TOUCH and Starter-program WirelessMedia.exe : version of firmware of Sensor-button TOUCH can be read at PC monitor of user. Click the WirelessMedia symbol with the right mouse in task bar. Windows PC MAC OSX Choose in menu About and read the version in message window. Windows 1
MAC OSX If the versions are not fitting together, that means: the updated firmware of Base-unit is not compatible to others, a new window appears: 2. Upgrading Firmware Base-unit After the update of firmware of Base-unit, you have to make a RESET, where all data of configuration will be lost. So that you do not have to re-configure all data in a difficult process, note all settings within the Sub-menus. At first, update the Base-unit by a Full-Update through an USB drive as follows. 1. Please check, if there is a newer firmware available at web-page www.klickandshow.com. If appropriate, then download the actual firmware. 2. You need to unzip the file update.bin first and copy the updating file to the root directory of the USB drive. 3. Connect the USB drive to either USB port of Base-unit. Note: each port can handle max. load of 500 ma. 2
4. Connect a HDMI display to Base-unit, HDMI output port, connect a mouse, turn on by press the front panel power button. 5. From Firmware version 2.0.9 or higher Klick & Show recognizes the update.bin -file at a pluggedin USB stick automatically and starts the update-procedure. Plug out the USB stick within 10 seconds to stop the update. Otherwise, update will be done, continue with 7. 6. The display device shows the home page after normal boot of the device, as shown below: On the open-up menu, click the System Update as shown below Follow the on-scree instructions: Update, OK. Attention!! Do not disconnect power during upgrading progress. Or, the unit firmware will be corrupted. 3
7. The upgrading progress displays as shown below, and the unit will reboot automatically after complete the updating 100%, as shown below. 8. After it, the unit displays the home page as shown below. 9. After that, please do a Factory Reset at Base-unit From Firmware version 2.0.9 or higher, Factory reset can be made within menu System Update also. All previous settings will be lost and you will need to do the Klick & Show set-up once more. Continue with 10. When the Home Page is shown, press the reset button at the rear panel of Base-unit. Press this button with a pointed object, e.g. an unbent paper clip, until the factory reset page is shown up, for at least 2 seconds. Click with an USB mouse Factory Reset. The Base-unit will reboot after 3 seconds to be default configuration. All previous settings will be lost and you will need to do the Klick & Show set-up once more. 4
10. After reboot, the home page will appear again with the Home screen. 11. Please click the Setting button to open the menu, to check whether the correct FW version is upgraded. 12. The update of Base-unit is finished. 3. Upgrading Sensor-button TOUCH 1. Plug the to be updated Sensor-button TOUCH to either of the two USB port of Base-unit. It will automatically show up a message to indicate if the installed firmware of Sensor-button is older, and needs to be upgraded also, as shown below. 5
2. Click Ok to start the upgrading progress, as shown below. 3. After the upgrading is completed, it shows a Upgrade OK! as below 4. Plug out the Sensor-button TOUCH.. Now, the upgrading progress is finished. Update all Sensorbuttons accordingly. 4. Software update of Starter-Program After updating of Base-unit and Sensor-buttons may need to upgrade the Starter-program on PC / laptop also. Please check, if the Klick & Show function at PC generates an error message. In this case the Starterprogram needs also a new version. There are several possibilities: A. Download from website: 1. Download APP for Windows or macos from Internet www.klickandshow.com, to your PC / Laptop. 2. Execute the file. You do not need admin-rights. Plug a Sensor-button TOUCH to the USB port of your PC or Laptop. The Klick & Show application is starting automatically and you can share your screen. Note: you can download the Starter-program from the Base-unit also, by WiFi or WLAN. See SSID, PASSWORD, IP address in status-line of Home page of Base-unit. Connect your PC with the WiFi of the Baseunit. Open a Browser on your PC and enter WiFi IP 192.168.43.1:8000, see webpage of Base-unit below: 6
Choose and click Windows- or MAC Starter-program. Click the folder, where the WirelessMedia exe. program stores. Run the *.exe program. B. Download to an USB-stick at Base-unit Plug a USB-stick to USB port of Base-unit Note: the USB stick must be formatted in FAT 32, not NTFS format. 1. Enter Menu and click on symbol. 1. The Starter-program is written tot he USB-stick, a OSD-windows shows the progress. When ready, unplug the USB-stick. 2. Plug the USB-stick to your PC and copy the *.exe-file to your PC, execute the file. You do not need admin-rights. When the Starter-program is pre-installed one time, Klick & Show is ready to use immediately. You do not need to repeat above steps for next use. It is always recommended to update the integrated USB-stick of the Sensor-button TOUCH also. Copy the APP for Windows and MAC to this memory. Proceed as described in above section B. New files will overwrite the old files. 7
5. Clean left files of older versions of Starter-program in Laptop It may possible that there are some old version WirelessMedia files left in the laptop, which may influence the performance of the newer WirelessMedia program. Currently, it needs to manually clear them, before start to use the newly updated WirelessMedia firmwares. Steps 1. Find the place where WirelessMedia programs are stored, normally in: C:\User\***(name)\AppData\Local\ WirelessMedia, (possibly enable Hidden files ). as.: 2. If the files *Service oder ServiceC3 can not be removed and shows an alert message, The action can t be completed because the file is open, please use combined hot key to open the task manager by pressing CTRL + Alt + Delete, as shown below 3. Right-click on all WirelessMedia* programs and End Process. 4. Go to step 1. and repeat deleting all WirelessMedia Programs, if necessary. Upgrading progress is completed. Stand 12.2017 - Änderungen vorbehalten / Subject to alterations 8