Description Course Summary The 7.6 course provides students with the skills required to effectively support a Citrix application and desktop virtualization solution in a Windows 2012 R2 environment. During this course, students will learn how to successfully manage, monitor, support and troubleshoot a XenDesktop 7.6 solution, which includes growing the implementation to accommodate changes in the environment (adding new applications, new users, new desktops, and new policies) and troubleshooting common issues. Objectives At the end of this course, students will be able to: Understand the XenDesktop 7. architecture, components, and communication Delegate administration and manage licenses Manage the XenDesktop infrastructure Create and manage machine catalogs and Delivery Groups Manage StoreFront Topics Create and manage policies and end-user profiles Manage sessions, sites, and end users with Director Manage printing Manage Provisioning Services Understanding the Architecture of a XenDesktop Solution Managing Licenses and Delegating Administration Managing and Monitoring the Hypervisor Managing Desktops and Applications Managing StoreFront Managing Policies and Profiles Managing and Monitoring Sessions, Sites, and Managing Printing Managing Provisioning Services Audience This course is recommended for Operators and Administrators that need to manage an existing XenApp or XenDesktop 7.6 solution. Prerequisites Before taking this course, Citrix recommends that students have: An understanding of server, desktop and application virtualization concepts Experience with Windows 2012 R2, specifically: Active Directory Domains Groups and User Accounts Organizational Units Group Policy Objects Experience with Windows 7 and Windows 8.1 user interfaces Basic storage knowledge (manage existing storage types, add new storage) Basics of Citrix licensing Familiarity with at least one hypervisor (Xen, Hyper-V, or vsphere) Basic understanding of the different types of profiles (local, roaming, mandatory) Completed the following courses or can demonstrate equivalent knowledge: CXD-102 Introduction to XenDesktop 7 CXA-104 Citrix XenApp 7.6: Overview Duration Five days
Course Outline I. Understanding the Architecture of a XenDesktop Solution A. XenDesktop Architecture Overview B. User Layer 1. Citrix Receiver C. Access Layer 1. Citrix NetScaler 2. Citrix StoreFront D. Control Layer 1. Delivery Controller 2. Creation Services 3. Citrix Provisioning Services 4. Hypervisor 5. Virtual Delivery Agent 6. Discussion Question E. Resource Layer 1. Applications 2. Operating System Image 3. Citrix Profile Management 4. Policies 5. Personal vdisk F. Management Layer 1. Citrix Studio 2. Citrix Director G. XenDesktop Site H. Ports I. Reinforcement Exercise: XenDesktop 7 Components II. Managing Licenses and Delegating Administration A. Managing Licenses in Studio 1. Discussion Question 2. Types of Licenses 3. Downloading, Allocating, and Importing a License File 4. To Download, Allocate, and Import a License File 5. Discussion Question 6. Adding a License Administrator 7. To Add a License Administrator B. Managing Delegated Administration 1. Administrators 2. Roles 3. Scopes 4. To Add an Administrator 5. To Create a Custom Scope Using Studio 6. To Edit a Custom Scope 7. To Create a Custom Role 8. To Edit a Custom Role 9. To Edit an Administrator's Permissions 10. Running a Delegated Administration Report 11. To Run a Delegated Administration Report 1 13. Using PowerShell C. Monitoring Configuration Logs 1. To Display Configuration Log Content 2. To Generate Configuration Log Reports 3. To Change the Configuration Log Settings 4. Discussion Question D. Troubleshooting: Managing Licenses and Delegated Administration E. Reinforcement Exercise: Configuring Roles and Scopes III. Managing and Monitoring the Hypervisor A. Architecture Overview B. Creating a Virtual from an ISO 1. Creating a Virtual 2. To Create a Virtual Using XenCenter 3. To Install a Windows OS onto a Virtual 4. Installing Xen Tools 5. To Install Xen Tools on a Virtual 6. Generalizing the Virtual 7. To Generalize the Virtual 8. Creating a Template 9. To Create a Template from a Virtual C. Managing Virtual s within a Hypervisor 1. Creating a Virtual 2. To Create a Virtual Using XenCenter 3. Taking a Snapshot 4. To Take a Snapshot in XenCenter 5. Discussion Question 6. Restoring a Virtual From Sysprep 7. To Restore a Virtual from Sysprep 8. Copying a Virtual 9. To Copy a Virtual Using XenCenter 10. Discussion Question 11. Reverting to a Snapshot 12. To Revert to a Snapshot in XenCenter 1
D. Adjusting Virtual or Template Resources 1. Adding Storage to a Virtual or Template 2. To Add Storage to a Virtual or Template in XenCenter 3. Adjusting the Storage Allocated to a Virtual 4. To Adjust the Storage Allocated to a Virtual in XenCenter 5. Adjusting the Memory Allocated to a Virtual or Template 6. To Adjust Virtual or Template Memory Allocations in XenCenter 7. Adjusting vcpus Allocated to a Virtual or Template 8. To adjust the vcpus allocated to a Virtual or Template in XenCenter 9. To Remove a Virtual NIC in XenCenter 10. Adding a Virtual NIC 11. To Add a Virtual NIC in XenCenter 12. To Adjust a Virtual NIC in XenCenter 13. To Activate or Deactivate a Virtual NIC in XenCenter E. Configuring and Customizing Alerts 1. To Configure and Customize Alerts in XenCenter F. Troubleshooting: Managing and Monitoring Hypervisors G. Reinforcement Exercise 1: Creating a Virtual Template H. Reinforcement Exercise 2: Completing the Setup Process After a Sysprep IV. Managing Desktops and Applications A. Architecture Overview B. Managing Catalogs C. Creation Services D. Creating a Catalog 1. Creating a Catalog for Windows 2. Installing the Virtual Delivery Agent 3. To Install and Configure the VDA 4. To Create a OS Catalog 5. Creating a Catalog for Windows Desktop 6. To Install and Configure the VDA 7. To Create a Desktop OS Catalog 8. Discussion Question E. Managing Delivery Groups 1. To Create a Delivery Group for Application Delivery 3. To Create a Delivery Group for User Desktops F. Managing Resources 1. To Add s to a Catalog 2. To Perform an Update to the Master Image Virtual 3. To Update the Desktops in a Catalog 4. Managing Computer Accounts 5. To Manage Active Directory Accounts 6. Managing Power for s in a Desktop OS Delivery Group 7. To Manage Power for s in a Desktop OS Delivery Group 8. To Reallocate s in a Delivery Group 9. Discussion Question 10. To Shut Down and Restart Desktops 11. Discussion Question G. Deleting Resources 1. Enabling and Disabling Maintenance Mode 2. To Enable and Disable Maintenance Mode 3. Removing Desktops from Delivery Groups 4. To Remove Desktops from Delivery Groups 5. Deleting a Delivery Group 6. To Delete a Delivery Group 7. Deleting s from a Catalog 8. To Delete s from a Catalog 9. To Delete a Catalog H. Troubleshooting: Managing Desktops and Applications I. Reinforcement Exercise: Delivering Desktops V. Managing StoreFront A. StoreFront Architectural Overview 1. StoreFront Components 2. StoreFront Communication B. StoreFront Management Console C. Creating a New Store 1. To Create and Add a New Store D. Hiding a Store 1. To Hide a Store E. Managing Authentication
1. Configuring Authentication 2. To Configure Authentication Methods F. Enabling End Users to Change Their Passwords 1. To Enable End Users to Change Expired Passwords G. Managing Delivery Controllers 1. Adding Delivery Controllers 2. To Add Delivery Controllers 3. To Remove Delivery Controllers 4. Discussion Question H. Managing Receiver Updates 1. To Manage Receiver Updates I. Removing a Store 1. To Remove a Store J. Troubleshooting: Managing StoreFront K. Reinforcement Exercise: Creating and Configuring a New Store VI. Managing Policies and Profiles A. Policy Precedence (Studio vs. Group Policy Objects) B. Creating Policies Using Studio 1. Unfiltered Policy 2. Using a Policy Template in Studio 3. To Create a New Template 4. To Create a Policy Using Studio 5. Applying a Policy Using Studio 6. To Apply a Policy 7. Editing a Policy Using Studio 8. To Edit a Policy 9. Prioritizing Policies Using Studio 10. To Prioritize a Policy 11. Discussion Questions 12. To Create a Computer Template in Studio 13. Exporting a Policy Template Using Studio 14. To Export a Policy Template 15. Importing a Policy Template Using Studio 16. To Import a Policy Template 17. Obtaining the Resultant Set of Policy Using Studio 18. To Obtain the RSOP C. Creating Policies Using Group Policy 1. Creating and Applying a Group Policy Object 2. To Create a GPO 3. Editing a Group Policy Object 4. To Edit a Policy 5. Using a User Template with Group Policy 6. To Use a User Template 7. Discussion Question 8. Importing a Policy Template with Group Policy 9. To Import a Policy Template 10. Exporting a Policy Template with Group Policy 11. To Export a Policy Template 12. Prioritizing a Policy Using Group Policy 13. To Change the Priority of a Policy D. Obtaining the Resultant Set of Policy Using Group Policy Objects E. Troubleshooting: Managing Policies F. Managing End-User Profiles 1. Configuring Folder Redirection 2. To Configure Folder Redirection 3. Managing Profile Settings Using Citrix Policies 4. To Manage Profile Settings Using Citrix Policies 5. Resolving Conflicting Profiles 6. To Resolve Conflicting Profiles 7. Streaming End-User Profiles 8. To Stream End-User Profiles 9. Discussion Question G. Troubleshooting: Profile Management H. Reinforcement Exercise 1: Working with Policies I. Reinforcement Exercise 2: Working with Profiles VII. Managing and Monitoring Sessions, Sites, and A. Director Overview 1. To Monitor an End-User Session 2. To Access Director B. Monitoring within the Director Dashboard 1. Monitoring Infrastructure 2. To Monitor the Infrastructure 3. Monitoring Connected Sessions 4. To Monitor Connected Sessions 5. Monitoring Logon Duration Averages 6. To Monitor Logon Duration Averages 7. Monitoring and End-User Connection Failures 8. To Monitor End-User Connection Failures C. Monitoring and Managing End-User Sessions 1. Viewing End-User Sessions 2. To View End-User Sessions 3. Searching for an End User
4. To Search for an End User 5. Monitoring End-User Applications 6. To Monitor End-User Applications 7. Monitoring End-User Processes 8. To Monitor End-User Processes 9. Managing an End User's Power Status 10. To Manage an End User's Power Status 11. Enabling or Disabling Maintenance Mode 12. To Enable or Disable Maintenance Mode 13. Resetting an End-User Profile 14. To Reset an End-User Profile 15. Discussion Question 16. Monitoring HDX Channels 17. To Monitor HDX Channels 18. Sending a Message to an End User 19. To Send a Message to an End User 20. Shadowing an End-User Session 21. To Shadow an End-User Session 22. Disconnecting an End-User Session 23. To Disconnect an End-User Session 24. Logging an End User Off 25. To Log an End User Off 26. Discussion Question 27. Monitoring Historical Trends 28. To Monitor Historical Trends D. Troubleshooting: Managing Sites, Sessions, and E. Reinforcement Exercise: Using Director VIII. Managing Printing A. Managing Printing B. Default Printing Behavior C. Configuring Client Printing 1. Modifying Client Printer Auto-Creation 2. To Modify Client Printer Auto-Creation Behavior 4. Adding Session Printers 5. To Add Session Printers D. Managing Printer Drivers 1. Automatic Installation of In-Box Printer Drivers 2. To Configure the Automatic Installation of Printer Drivers 3. Configuring Printer Driver Mapping and Compatibility 4. To Configure Printer Driver Mapping and Compatibility 5. Universal Printer Driver 6. Controlling Universal Printing Behavior E. Optimizing Printing Performance 1. To Configure Printing Optimization F. Discussion Question G. Setting Up and Managing the Universal Print 1. To Set Up and Manage the Universal Print H. Troubleshooting: Managing Printing I. Reinforcement Exercise: Managing Printing IX. Managing Provisioning Services A. Citrix Provisioning Services B. Creation Services or Provisioning Services C. Provisioning Services Overview and Architecture D. Discussion Question E. Navigating the Provisioning Services Console 1. To Navigate the Provisioning Services Console 2. To Create a Provisioning Services Master Virtual 3. To Install the Virtual Delivery Agent (VDA) F. Creating the vdisk 1. To Convert the Hard Drive of the Master Target Device to a vdisk G. Setting the vdisk Mode 1. To set the vdisk Mode H. Creating the Catalog 1. To Assign a Catalog to a Delivery Group I. Discussion Question 1. To Update a vdisk J. Promoting Updated Versions 1. To Promote Updated vdisk Versions K. Discussion Question L. VHD Chain of Differencing Disks M. Merging VHD Differencing Disks 1. To Merge VHD Differencing Disks N. Troubleshooting: Provisioning Services O. Reinforcement Exercise: Provisioning Services