Pioneers in technology recycling and the intelligent choice of partner for the secure reprocessing of your redundant equipment

Pioneers in technology recycling and the intelligent choice of partner for the secure reprocessing of your redundant equipment

Contents 3. Why choose BLACKMORE RICOTECH? 4. The importance of data security 5. The most competitive service available 6. What our clients say 7. Our accreditations your peace of mind 8. Comprehensive service levels 10. Our environmental credentials 10. DONATE IT - helping good causes 12. Get in touch

3. CHITTERNE RECYCLING CENTRE WELLS RECYCLING CENTRE Why choose BLACKMORE RICOTECH the pioneer in technology recycling? We have been at the forefront of secure IT recycling for nearly 20 years and following a successful merger in December 2015, now incorporate two of the UK s leading data destruction, secure IT disposal and WEEE reprocessing companies - BLACKMORE IT and RICOTECH. By combining our expertise in whole equipment reuse with our position as one of the UK s largest online suppliers of refurbished IT and electrical components, we are ideally placed to deliver the very best solution for your organisation. Data protection is our priority. Our data destruction and secure IT services are accredited, certified and monitored at the very highest level and we are one of only a few UK companies to have both achieved, and continue to maintain, the outstanding levels of data security, superior service and professional standards that ADISA accreditation demands. Our commitment to protect your data, from the moment it is collected through to its ultimate destruction, provides your business with complete peace of mind. We always offer the most competitive terms possible and our ability to maximise the value in your redundant assets means we never have to compromise our standards of data destruction and security. You can be confident in our service, underlined by the volume of positive testimonials we receive from our clients. We believe that our service is second to none and it s great to know that our customers agree. We practice what we preach and understand the importance of environmental protection. We operate a strict zero waste to landfill policy for all of the IT/Telecoms and WEEE we collect. We support worthy causes through our innovative recycling scheme, DONATE IT. BLACKMORE RICOTECH is the intelligent choice of partner for the secure reprocessing of your redundant equipment. You will receive written confirmation of the terms and conditions specific to your service level before we arrange your collection. Wouldn t it be reassuring to know exactly what to expect in advance? We think so. T: 0800 880 3678 W: r3cycle.co.uk

4. The importance of data security Every organisation that records data on its equipment has a number of legal obligations to protect that information under Data Protection Legislation. From the moment we collect your redundant equipment, data security is our priority: We are one of only a few UK companies to be accredited by ADISA (the Asset Disposal & Information Security Alliance), guaranteeing the highest standards of data security. We are subject to unannounced forensic audits to ensure that these outstanding levels are maintained at all times. We use CESG certified and DOD method pattern wiping software and our processes ensure the removal of all identification markings so you can be absolutely confident that your data will be completely destroyed. If for any reason data holding devices cannot be sanitised, we will physically destroy them using our own specialist shredding machines. We provide a full audit report and data destruction certificate after every collection, demonstrating that you have met all of your responsibilities under both data and environmental legislation. All of our data collection and processing staff hold SC Security Clearance If required, 2 members of our team will attend to ensure that security is never compromised during the collection process. All of our vehicles are GPS satellite tracked, alarmed and immobilised. Our secure technology recycling facilities are protected by 24 hour alarm monitoring, camera surveillance and electronic entry systems. If you require data destruction on-site prior to equipment removal, we are happy to provide this service by prior arrangement. Eliminating the risk of sensitive data getting in to the wrong hands prevents the potential damage to your professional reputation. BLACKMORE RICOTECH guaranteed data destruction and secure IT recycling. For further information visit r3cycle.co.uk

5. The most competitive service available With the price of raw materials recovered through the recycling process at an all-time low, it is more important than ever to maximise the value in your redundant equipment. Our expertise in both whole equipment reuse and individual component resale enables us to continually provide the highest standards of data destruction and security; without the need to compromise in order to remain competitive. We aim to reuse as much equipment as possible in its complete form. However this isn t always practical so we have perfected our processes in order to recover the maximum amount of reusable components from the IT and WEEE equipment we collect. Our Chitterne technology recycling facility houses over 350,000 computer and electrical components that are processed, stored and distributed every year. We are one of the UK s largest online retailers of refurbished IT and electrical parts. Our online stores are updated daily. By maximising the value in your redundant equipment we reduce the possible cost impact to you and increase our ability to provide you with financial rebates generating a potential revenue stream from your redundant assets. Non IT Waste Electrical and Electronic Equipment (WEEE) Every organisation that disposes of Waste Electrical and Electronic Equipment (WEEE) has a legal duty of care to make sure the waste is handled safely and only given to those authorised to receive it. We are licensed by the Environment Agency and operate an Approved Authorised Treatment Facility (AATF). We are able to process all of your redundant technology and waste electrical equipment through one simple collection service, and we provide you with all the necessary documentation to prove you have correctly disposed of it. What we collect We are able to collect all of your non IT WEEE including all commercial and domestic WEEE. In other words, if it has a plug, battery or charger, we will collect and recycle it. For more details about the IT, telecoms and WEEE equipment we collect visit r3cycle.co.uk T: 0800 880 3678 W: r3cycle.co.uk

6. What our clients say BLACKMORE RICOTECH is the trusted secure IT and WEEE recycling choice for many businesses, schools, charities and public sector organisations throughout the UK. We believe our service is second to none; but don t just take our word for it here is what some of our valued clients say about us We partnered with Blackmore RICOTECH for our WEEE recycling requirements in 2012, and continue to be impressed with all elements of their service. Collections are always to schedule, staff are courteous, certificates of recycling and data destruction are provided promptly, and annual Environmental Performance Certificates are proudly displayed in our offices as evidence of our continually improving environmental management processes. We can confidently say that we are very pleased with the level of service we have received. I am always impressed with the service that Blackmore RICOTECH provide. They are extremely helpful and I know I can trust them every time. Your guys were fantastic during the collection (as always). I look forward to arranging our next collection. Blackmore RICOTECH provided a very prompt and professional service with this collection and we will definitely use you in the future.

7. Our accreditations your peace of mind Our data destruction, secure IT and technology recycling services are accredited, certified and monitored at the very highest level, so you can be absolutely confident that all of your legal and environmental responsibilities are being met at all times. We are particularly proud of our ADISA accreditation, being one of only a few UK companies to meet their exacting standards of data security and secure IT recycling. In order to maintain this achievement, we are subject to rigorous, unannounced forensic audits so you can have complete peace of mind that your data is always in safe hands. To find out more about ADISA, the Asset Disposal Information Security Alliance, visit their website - adisa.org.uk We are fully compliant with the government s WEEE (Waste Electrical and Electronic Equipment) Directive. We hold Safe Contractor accreditation for our commitment to Health and Safety excellence. We are licensed by the Environment Agency as an Approved Authorised Treatment Facility (AATF) BLACKMORE RICOTECH holds the following Environment Agency accreditations for waste management and the treatment of WEEE: Approved Authorised Treatment Facility (AATF) Registered Waste Carrier / Broker / Dealer Waste Exemption T11. Hazardous Waste Registration. S1, S2 and T4 Exemptions. Hazardous Waste Producer site BLACKMORE RICOTECH also holds the following International Standards (ISO): ISO 14001:2004 certified (International Standard for Environmental Management Systems EMS). ISO 9001: 2008 certified (International Standard for Quality Management Systems QMS) If you require copies of our certification, we are happy to provide them on request. T: 0800 880 3678 W: r3cycle.co.uk

8. Comprehensive service levels Our service levels, whether Basic, Standard, Enhanced or Bespoke are designed to meet your individual requirements, no matter how demanding. We use CESG certified and DOD method data destruction software, specialist shredding machines and our audit reports can include as much information about the disposal of your assets as you need. The table below will help you choose which service level is right for you. And if you have specific requirements regarding data destruction or reporting levels that aren t covered, just get in touch we re here to help. BLACKMORE RICOTECH service levels key Ba Basic St Standard En Enhanced Be Bespoke Collection services All Items will be disposed of according to latest legislation Ba St En Be All Environment Agency paperwork will be provided You will receive a call on the day confirming approximate ETA We will use GPS tracked vehicles Our data collection and processing staff hold SC Security Clearance Our staff will be uniformed and will carry I.D. The estimated weight and quantity of items will be documented on site Equipment is physically segregated when we perform Multi Customer Collections All small data holding items will be placed in a secure crate on site The exact number of data holding items will be documented on site All data holding items will be checked against an inventory list (if provided) The exact number of data holding items collected will be checked on arrival at BLACKMORE RICOTECH A minimum of two staff will attend to carry out collections Single Point Customer Collection (we will collect just your equipment) We can provide specific timed collections, day or night Audit services Ba St En Be All auditable items will be allocated a CLASS and unique item I.D. All auditable items have make, model, serial No. and asset No. recorded All re-usable HDDs (removed from PCs) will have serial No. and model recorded Data Sanitisation method, start and finish date/time and outcome recorded The total exact weights of auditable item classes will be recorded Customer specific auditing timescales Customer specific auditing requirements

9. Data destruction services Ba St En Be Destruction of data on all potential data holding items is guaranteed Working HDDs data wiped to minimum DOD 5220.22-M, 7 Pass Pattern Method Working HDDs data wiped to certified CSEG HMG IAS No.5 Higher Overwrite Regulations Working SDDs data wiped to comply with NIST 800-88 guidelines Networking equipment subject to manufacturer's recommended sanitation process Data tapes and small data holding items will be shredded/physically destroyed On-site data wiping to CSEG HMG IAS No.5 Higher Overwrite Regulations On-site shredding of HDDs, SDDs, data tapes and other small data holding items Reporting services You will receive a WEEE Audit/Data Destruction Certificate (incl. CLASS, unique item I.D. and quantity) You will receive a WEEE Audit/Data Destruction Certificate (incl. CLASS, unique item I.D., make, model, serial No., asset No. and quantity) You will receive an Enhanced Audit Compliance Report (incl. CLASS, unique item I.D., make, model, serial No., asset No. and quantity) You will receive a Data Destruction Compliance Report covering all potential data holding items (incl. CLASS, make, model, unique item I.D., asset No., serial No., sanitisation method, start date/time, finish date/time and outcome) Reporting to customer specific requirements All Reports received within 20 working days All Reports received within 15 working days All Reports received within 10 working days All Reports received within customer agreed specific timescale Ba St En Be T: 0800 880 3678 W: r3cycle.co.uk

10. Our environmental credentials At BLACKMORE RICOTECH we are committed to operating our business responsibly. We comply with all environmental legislation and approved codes of practice relating to the disposal and recycling of IT and technology equipment, as well as in our own general business activities. In addition we also generate some of our own electricity using Solar PV, heat one of our processing facilities with a bio-mass boiler and run our own electric vehicle. We are particularly proud of our strict zero waste to landfill policy for all of the redundant IT, telecoms, domestic and commercial waste electrical equipment we collect. By using our services, you can be too. DONATE IT recycle for charity DONATE IT is our innovative scheme that enables individuals to securely dispose of their old laptops or PCs and benefit a charity or worthy cause of their choice. Your staff or domestic clients might appreciate this scheme. Just tell them they can drop off their own redundant personal laptops or PCs at one of our local drop off points (visit donateit.co.uk to find out where they are) and a worthy cause or charity of their choice will receive a voucher towards a selection of quality IT equipment*. For complete peace of mind, they will receive a data destruction guarantee and the knowledge that the item is being responsibly recycled. As we all become more reliant on digital technology, helping these organisations communicate and operate more efficiently by providing them with quality laptops or PCs is our ultimate aim. For full details about DONATE IT visit donateit.co.uk or call 0800 880 3678 *voucher value depends on the equipment being complete, but not necessarily in working order.

We process, store and distribute over 350,000 computer and electrical components every year T: 0800 880 3678 W: r3cycle.co.uk

Get in touch BLACKMORE RICOTECH provides secure IT, technology and WEEE recycling services throughout the UK. For more information email hello@r3cycle.co.uk or call us free on 0800 880 3678. Alternatively use one of the following local numbers: Basingstoke 01256 581025 Bath 01225 945015 Birmingham 0121 374 0019 Bristol 0117 223 2168 Cambridge 01223 859923 Cardiff 02921 432108 Chitterne 01985 851000 Ipswich 01473 852792 Leeds 0113 827 0008 Liverpool 0151 438 0013 London 0203 384 0778 Manchester 0161 713 0095 Newcastle 0191 654 0003 Oxford 01865 601284 Reading 0118 384 2123 Southampton 02380 983598 Swindon 01793 232501 Taunton 01823 478422 Wells 01749 835477 Worthing 01903 867471 Yeovil 01935 577005 Secure Technology Recycling Facilities Chitterne Recycling Centre (Head Office), Chitterne Dairy, Shrewton Road, Chitterne, Warminster, Wiltshire BA12 0LN Wells Recycling Centre (ADISA accredited), Honeymead Farm, Castle Lane, Wookey, Wells, Somerset BA5 1NN