Expansion of IT Engineers

Expansion of IT Engineers Examinations in Asia A Way to Make Good Bases for Global HRD September, 2012 Ogawa, Kenji VP of IT Human Resource Development HQ Information-technologytechnology Promotion Agency, Japan http://www.ipa.go.jp/index-e.html

Introduction Ogawa Kenji Experience in IBM Japan for 30 years as IT Professional Project Manager of Nagano Olympic IT System SW Marketing Manager in IBM Asia Pacific Worked in Florida, UK Senior Manager of IT Professional Dev. In IBM Japan IPA IT Human Resource Dev. HQ VP All Rights Reserved, Copyright IPA2010 2 2

Where is Japan Mongolia China Korea India Myanmar Chinese Taipei (Taiwan) Thailand Vietnam Philippines Okinotori Islands Malaysia Singapore 3

Outline of Japan All Rights Reserved, Copyright IPA2010 4 4

Information-technology technology Promotion Agency(IPA) Establishment 1970-Originaly January 5, 2004-Re-established Independent Administrative Agency sponsored by Ministry of Economy, Trade and Industry (METI) Our Mission Contributes to the growth and advancement of Japan s economy by providing the strategic technological and human resource infrastructures All Rights Reserved, Copyright IPA2011

Four Principle Fields Realizes a safe information society infrastructure based on secured and reliable information systems. Supports efficient development of quality software. Aims for secure and reliable manufacturing. IT Security Software Engineering i Center Center IT Human Resource Development HQ Projects related to the improvement of Skill levels of IT talent for the information society. Open Software Center Conducts activities which are the key to the wide use and promotion of OSS in Japan, development of OSS and reliable information Service. 6

Mission of IT HR Development HQ Implementation of IT Engineers Examination (ITEE) Industry- Academia Collaboration Strengthenth collaboration with ih Asian countries ti Operation of Skill Standards for IT Professionals (ITSS) All Rights Reserved, Copyright IPA 2011 7

IT Engineer Examination in Japan

History of the Examination 1 How it began: 1. Concern from the industry fearing shortage of skilled IT engineers/professionals. 2. Voices from IT engineers/professionals seeking recognition of their knowledge and skills. All Rights Reserved, Copyright IPA 2011 9

History of the Examination First exams held Nov. 17, 1969: 2 Categories 42,022 took the exams Current exams (original estimate = 5,000) 570,000/Year apply for the examination. The total number of applicants have exceeded 16.9 million, and around2.1 million have been certified till spring 2012. The certificate is issued in the name of the Minister of Economy, Trade and Industry 10

Objectives of the Examination To improve technical competence of individuals. To indicate the levels of competence required for various fields of IT engineers. To act as guidelines in education and training. To establish an objective criteria for evaluating skill and competence of IT engineers. To raise social status of qualified engineers. A Yardstick to Objectively Evaluate IT Human Resources Potential Self-upgrading in Seeking for Upper Categories 4Levels 12Examinations All Rights Reserved, Copyright IPA 2011 11

Chart of the examination system

Overview of IT Examination 13

What is IT HR Development ITSS IT Passport ITEE Technology AP FE ITP IT Industry Level3 Proof of Full Grown IT Engineers Level2 Gateway to IT Professionals Passport to Business Society Private Company Any Organizations Government Official

Scope of Questions for the IT Passport Exam. Field Major Category Middle Category Strategy Corporate and Legal Affairs Corporate Activities Legal Affairs Business Strategy Management Business Strategyt Technological l Strategy Management Business Industry System Strategy System Strategy System Planning Management Development Technology System Development Technology Software Development Management Techniques Project Management Project Management Service Management Service Management System Audit Technology Basic Theory Algorithm and Programming Computer System Computer Component System Component Software Hardware Human Interface Multimedia Technical Element Database Network Security

Information Technology Passport Examination (IP) Level 1 Individuals who have basic knowledge of Information Technology that all business workers should commonly possess, and who are doing information technology related tasks, or trying to utilize information technology in their tasks. Fundamental IT Engineers Examination (FE) Level 2 Individuals who have fundamental knowledge and skills required to be an advanced IT human resource, and who possess practical utilization abilities. Applied IT Engineers Examination (AP) Level 3 Individuals who have applied knowledge and skills required to be an advanced IT human resource, and who have established their own direction as an advanced IT human resource.

Purpose of IT Passport Examinations Passport to success in Business Society The first step to the information society Proof of not only IT skills but also basic knowledge as a business person Questions covers not only Technology but also Management & Strategy

Typical Examinees for FE & AP Examination category Fundamental Information Technology Engineers Examination Applied Information Technology Engineers Examination Typical examinee Individuals who have basic fundamental knowledge and skills required to be an advanced IT human resource, and who possess practical utilization abilities. Gateway to be IT Professionals/Level2 Individuals who have applied knowledge and skills required to be an advanced IT human resource, and who have established their own direction as an advanced IT human resource. Proof of Full Grown IT engineers/level3

IT Passport Examination Exam Duration Exam Type Number of Questions Number of Questions per Field 165 minutes Multiple-choice (1 out of 4 choices) (1) Short question type (1 exam question contains 1 question) (2) Medium question type (1 exam question contains 4 sub-questions). The questions examine knowledge and understanding from several viewpoints with regard to a single situational setting). 100 questions, answers required for all questions (1) Short question type: 88 questions (2) Medium question type: 12 questions (3 exam questions consisting of 4 sub-questions each) Questions are asked according to the following ratio : (1) Strategy field: about 35% (2) Management field: about 25% (3) Technology field: about 40%

Points Allocation, Grading Method, Pass Criteria of IT Passport Exam. Point Allocation o 1,000 total points Grading Method Pass criteria According to raw points (points are allocated for each question, and allocated points for correct answers are totaled) t A pass is granted when both (1) and (2) below are satisfied: (1) Total points : more than 60% of maximum points (2) Points in each field: more than 30% of the maximum points in each of the 3 fields.

Time allocation and No. questions Examination Category Fundamental Information Technology Engineer Examination (FE) Applied Information Technology Engineer Examination (AP) Morning Afternoon 9:30~12:00 13:00~15:30 (150 mins) (150 mins) No. of Qs Exam No. of Qs Exam Type No. of Type No. of As As 80 Multiple- 80 Choice Multiple- Choice (1 from 4) Multiple- Choice (1 from 4) 8 7 80 Short 7 80 Answer 6

Introduce of new IT Passport Exam LEVEL4 LEVEL3 Applied Information Technology Engineer Examination LEVEL2 Fundamental Information Technology Engineer Examination (FE) LEVEL1 Information Technology Passport Examination (IP) 22

Instructions: 1. Use a pencil. If you need to change an answer, erase your previous answer completely and neatly. Wipe away any eraser debris. Exam Instr ruction ns 2. Mark your examinee information and your answers in accordance with the instructions below. Your answer will not be graded if you do not mark properly. Do not mark nor write on the answer sheet outside of the prescribed places. (1) Examinee Number Write your examinee number in the space provided, and mark the appropriate space below each digit. () (2) Date of Birth Write your date of birth (in numbers) exactly as it is printed on your examination admission card, and mark the appropriate space below each digit. (3) () Answers Select one answer (a through d) for each question. Mark your answers as shown in the following sample question. [Sample Question] Q1. In which month is the autumn IT Passport Examination conducted? a) September b) October c) November d) December Since the correct answer is b) (October), mark your answer sheet as follows: [Sample Answer] Q1 A ウ C D

1 2 3 4 5 6 1 9 6 9 1 1 1 7 Sample Sheet

1 2 3 4 5 6 1 9 6 1 0 3 2 1 FE PM Sample Sheet

Technology Q16. Which of the following is an appropriate description concerning OSs used for PCs? a)since the interface between an OS and application programs is standardized, the application programs can be developed without regard to the type of OS. b)an OS allocates the computer resources, such as the CPU, memory, and auxiliary storage device, to application programs. c)since an OS has the function of automatically converting character sets in a file, application programs can access the file without regard to the type of character set. d)the source code of an OS should be disclosed so that application programs can be free to use the various functions of the OS.

Technology Асуулт 16. Доорх тодорхойлолтуудын аль нь Компьютерийн үйлдлийн системүүдийн тухай хамгийн тохиромжтой вэ? a) Аппликэйшн програмууд болон үйлдлийн систем хоорондын интерфейс нь стандартчилагдсан тул үйлдлийн системийн төрлөөс үл хамааран аппликэйшн програмыг хөгжүүлэх боломжтой. b) Үйлдлийн систем нь CPU, санах ой болон нэмэлт хадгалах төхөөрөмж зэрэг комьютерийн нөөцийг аппликэйшн програмуудад хуваарилж өгдөг. c) Үйлдлийн системд файл дахь тэмдэгтийн олонлогийг автоматаар хувиргах функц байдаг учраас аппликэйшн программууд тэмдэгтийн олонлогийн төрлөөс үл хамааран файлд хандах боломжтой. d) Үйлдлийн системийн эх код нь нээлттэй байснаар аппликэйшн программууд үйлдлийнй системийн функцуудыг чөлөөтэйө өө хэрэглэх боломжтой болно.

Technology Q31. When an e-mail message titled Returned mail: Host unknown is returned in response to an e-mail over the Internet, which of the following is a probable cause of this message? a) The recipient s mail server remains stopped. b) In the recipient s address, the domain name after the @ symbol is incorrect. c) The transmitted data is too large, so it exceeds the mail server s storage capacity. d) The encoder used for the attached file is incompatible with the recipient s decoder.

Technology Асуулт 31. И мэйл нь илгээгч рүү буцаж ирэхдээ Буцаагдсан мэйл: Эзэн нь тодорхойгүй гэсэн гарчигтай ирвэл дараах хариултуудын аль нь зөв бэ? a) Хүлээн авагчийн мэйл сервер зогссон байдалтай үргэлжилсээр байгаа тохиолдол b) Хүлээн авагчийн мэйл хаяг @ тэмдэгтийн ард буруу бичигдсэн тохиолдолд c) Илгээсэн өгөгдлийн хэмжээ хэт их байснаас мэйл серверийн хадгалах багтаамжаас хэтэрсэн тохиолдолд d) Хавсралт файлд хэрэглэсэн кодлогч нь хүлээн авагчийн код тайлагчтай тохирохгүй тохиолдолд

Management Q39. One of the criteria for judging quality during the test phase is the relation between the number of test items completed and the cumulative number of bugs detected. Which of the following graphs indicates that the quality is going into a steady or stable state? a) b) c) d)

Management Асуулт 39. Тестлэх явцад чанарыг шалгах нэгэн шалгуур нь тестлэгдсэн нэгжийн тоо болон илэрсэн вирусын тооны хамаарал юм. Доорх графикуудын аль нь чанар тогтвортой ба тогтвортой байдалд шилжиж буйг харуулж байна вэ? a) b) Нийт вирус Нийт вирус Тестлэгдсэн нэгж c) d) Тестлэгдсэн нэгж Нийт виру ус Нийт вирус Тестлэгдсэн нэгж Тестлэгдсэн нэгж

Management Q46. At the request of a user department, the development department launches a project of system development. Which of the following is the most appropriate role of the project manager? a) Presenting the requirements of the system to the user department b) Monitoring the progress to take preventive measures against problems c) Preparing a proposal for the project on behalf of the user department t d) Raising funds to carry out the project on behalf of both departments

Management Асуулт 46. Хэрэглэгчийн хэлтсийн хүсэлтээр систем хөгжүүлэх төслийг хөгжүүлэлтийн хэлтэс эхлүүлэх бол төслийн менежерт хамгийн тохиромжтой байх үүрэг аль нь вэ? a) Системийн шаардлагуудын талаар хэрэглэгчийн хэлтэст мэдээлэх b) Ямар нэгэн асуудлаас урьдчилан сэргийлэхийн тулд явцыг хянах c) Хэрэглэгчийнхэлтсийн й өмнөөс төслийн санал бэлтгэх d) Хоёр хэлтсийг төлөөлж төслийг хэрэгжүүлэх санг өсгөх

Strategy Q58. Which of the following is the appropriate rule for brainstorming i that is a method of resolving problems? a) Participants should select and present only high-quality ideas among their own ideas. b) Participants should criticize another participant s p ideas without hesitation. c) Participants i t should avoid presenting better ideas based on another participant s. d) Participants should listen to free-wheeling opinions, including unique ideas.

Strategy Асуулт 58. Аль нь brainstorm буюу асуудлыг шийдвэрлэх аргад тохирох дүрэм бэ? a) Оролцогчид зөвхөнхамгийнө ө шилдэг санаагаа сонгон танилцуулна b) Оролцогчид бусад оролцогчдын санааг чөлөөтэй шүүмжлэх боломжтой c) Оролцогчид бусад оролцогчдын санаан дээр тулгуурласан санааг дэвшүүлэхгүйбайх d) Оролцогчид бүх санааг чөлөөтэй сонсож танилцах

Strategy Q71. A chain store with a distribution system is connected to the manufacturer via a computer network, in order to use it to determine optimal production volumes. Among the information collected by the chain store, which of the following is an appropriate combination of information required for the manufacturer? ac u a) Inventory information and point-of-sale information b) Shelf allocation information and inventory information c) Shelf allocation information and inbound inventory information d) Inbound inventory information and point-of-sale information

Strategy Асууулт 71. Түгээлтийн систем бүхий сүлжээ дэлгүүр нь үйлдвэрлэгчтэй үйлдвэрлэлийн тохиромжтой хэлбэрийг тодорхойлохын тулд компьютерийн сүлжээгээр холбогдсон байдаг. Сүлжээ дэлгүүрүүдээс цуглуулсан мэдээллээс аль нь үйлдвэрлэгчийн шаардлагад хамгийн нийцсэн мэдээллийн нийлэмж вэ? a) Нөөцийн болон худалдааны цэгүүдийн мэдээлэл b) Тавиурын хуваарилалт болон нөөцийн тухай мэдээлэл c) Тавиурын хуваарилалт болон нийлүүлэгдэх бүтээгдэхүүний нөөцийн талаар мэдээлэл d) Нийлүүлэгдэх бүтээгдэхүүний нөөцийн талаарх болон худалдаан цэгүүдийн талаарх мэдээлэл

IT Human Resource Development With ITSS 38

IT Skill Standards Skill Framework: 11 job careers and 35 job categories, broken down into 7 separate skill levels. 39

What is ITSS Job Category in ITSS (Compare it to professionals in other industries) Sales Consultant IT Architect Marketing Education Analogies of Job category in ITSS Project Management IT Specialist IT Service Management Customer Service Software Development Application Specialist 40 40

What is Level Definitions in ITSS Level Definition Level l7 World-class, l high-endh player with advanced dknowledgeand d skills Defined as human resources recognized throughout the world who have experience and achievements in successfully leading development, reforms, and marketing of industry leading services. (Top class in the world) Level 6 Nation-level, high-end player with advanced knowledge and skills Defined as human resources widely recognized inside and outside their organizations who have professional experience and achievements not only within their organizations but also in the industry. (Top class in Domestic) Level 5 In-house, high-end player with advanced knowledge and skills Defined as professionals who have rich experience and achievements to lead their organizations. (Top class in Company) Level 4 Defined as professionals with advanced knowledge and skills who are able to perform tasks and deliver work instructions based on experience and achievements as well as to formulate the experience required for professionals as formal knowledge to develop younger people. (Leader) Level 3 Defined as human resources with practical knowledge and skills who are able to perform all required tasks on their own. (By oneself) Level 2 Defined as human resources with basic knowledge and skills who are able to perform tasks with a certain degree of difficulty or part of the required tasks on their own. (Assist) Level 1 Defined as human resources with the minimum knowledge and skills required for people involved in information technology who are able to perform tasks under guidance. (Follow)

Level Concept Level 7 Level 6 Level 5 Level 4 Level 3 Top class in the World Top class in Domestic Top class in a Company Leader By oneself Level 2 Assist Level 1 Follow (Chicken) 42 42

Use ITEE as a level certification tool ITEE ff ti t t l U i d i lifi d t ITEE as effective assessment tools. User s convenience and simplified assessment. Individuals are regarded as attaining the level 1,2 and 3, by passing ITEE in relevant levels. Advanced examinations are available for skill proficiency assessment in level 4 Level 5 and above are assessed by ITSS

IT Eng. Exam. Professional Development Cycle Level 3 Mentoring Exper ience Level 4 Mentoring Exper ience Utilizing Skill Knowledg Firm e Project On-Site up Knowledge Acquisitio n Exam./ Utilizing Skill Interview Knowledg Firm Level 2 e up Education Expe rienc Utilizing e Knowledg e Skill Firm up Project On-Site Project On-Site Knowledge Acquisitio n Education Level 5 Exper ience Utilizing Skill Knowledg Firm e up Project On-Site Knowledge Acquisitio n Education Knowledge Acquisition Education Real Project Fields

IT Engineer Examination ITPEC( NITP )

Mutual Certification in Asia October, 2000. Chiang Mai, Thailand, ASEAN + Japan, China and Korea Economic Ministers Meeting Mr. Hiranuma, Minister of Economy, Trade and Industry proposed: Asian Common Skill Standard Initiative for IT Engineers Use experience and know-how in IT examination fields. - Establish examination system for IT engineers in Asia Mutual certification based on skill standards IT human resource development in Asian countries, promotion of mobility and more effective use of IT engineers in Asia 46

Why Mutual Certification? 1 To establish common standards for the skills of IT engineers within the Asia. 2 To reduce costs and risk to companies expanding business overseas when hiring local IT engineers. 3 To make it easier for companies in the area to establish business alliances for software development. 4 To provide a common measure for IT engineers seeking employment. All Rights Reserved, Copyright IPA 2011 47

IT Professionals Examination Council ITPEC: IT Professionals Examination Council ITPEC was formed to coordinate the exams using the same questions, on the same time, same date, starting April 2006 Current Members: Philippines, Thailand, Vietnam, Myanmar, Malaysia and Mongolia. No of Applicants of ITPEC Examination till 04/2012 : 29,275 48

ITPEC Examinations as New Category Philippine Thailand Vietnam Myanmar Malaysia Mongolia Examination Agency The Philippine National IT Standards Foundation (PhilNITS) National Science &Technology Development Agency Academy (NSTDA Academy) Vietnam Training and Examination Center (VITEC) IP (IT Passport) Starts April/2010 Examination Category FE (Fundamental Information Technology) AP* (Applied Information Technology Engineer) Center Myanmar Computer Federation (MCF) Multimedia Technology Enhancement Operations (METEOR) National IT Park ( ) (NITP)

Mutual Certification other than ITPEC Examination Agency Examination Category PM SA NW DB AP FE SC India NIELIT* Singapore Korea China Taiwan Singapore Computer Society (SCS) Human Resources Development Service of Korea (HRD Korea) Education & Examination Center of MIIT (CEIAEC) Institute for Information Industry(III) / Computer Skills Foundation (CSF) *NIELIT : National Institute of Electronics and Information Technology 50

Supports materials Syllabuses IT Passport Examination <IP> -- Level 1 Fundamental Information Technology Engineer Examination <FE> -- Level 2 Applied Information Technology Engineer Examination <AP> -- Level 3 Textbooks FE Textbook AP Textbook *1 AE *2 Text book NW *3 Textbook DB *4 Textbook -to organize and clarify the breadth and depth of knowledge and skills required for each exam applicants - consists of goal, description and sample terms of each knowledge item - textbook for each exam - explains the knowledge and skills for each exam Others IT Passport Exam Preparation Book FE Exam Preparation Book New FE Preparation Book FE Exam Preparation Course (e-learning contents for FE Exam) AP Exam Preparation Book An Introduction to IT Strategy - exam preparation book including exercises and commentaries - includes more strategy questions Will be available soon -introduces the knowledge of IT strategy questions *1 Renamed from SW Textbook *2 AE is the abbreviation of Application Systems Engineers Examination. *3 NW is the abbreviation of Network Systems Engineer Examination. *4 DB is the abbreviation of Database Systems Engineer Examination. 51 All Rights Reserved, Copyright IPA 2011

Go toward Asian and International Standard Mongolia (Aug. 2007) (NITP) China (Jan. 2002) (CEIAEC) Korea (Dec. 2001) (HRD Korea ) India (Feb. 2001) (NIELIT) Myanmar(Nov. 2002) (MCF) Thailand (Jun. 2002) (NSTDA Academy) Malaysia (Jan 2005) (METEOR) Chinese Taipei (Dec. 2003) (III/CSF) Vietnam(Jul. 2002) (VITEC) Philippines (Apr. 2002) (PhilNITS) New Candidate Singapore(Aug 2001) (SCS) 52

Skill Standard in the world There are some Standards in each region e-competence Framework SFIA AITTS Cigref (UK) (Germany) (France) Europe ITEE (ITPEC) VRS (Vietnam) Asia ITEE/ITSS (Japan) ITSS (Philippine) Skill Standards for Information Technology NWCET(US) USA All Rights Reserved, Copyright IPA2012 53 53

IT in the current/near future Global Level Communication Internet Satellite Air Traffic Control System Broadcasting Satellite GPS, Navigation Satellite Military Satellite Vessel Management System Intranet Computer NW Global Financial System International Tel & Telecom NW Earth Observatory Satellite Climate Satellite Geodetic Satellite National Level National Defense System Traffic Control system Railway Control Physical Distribution Management Weather Forecast System Fixed-Line Phone NW Mobile Phone NW TV-Radio Broadcasting NW Postal Mail System Electricity, Gas, Water Service System Earthquake Prediction System Town Railway Train Traffic Control System Reservation System Automatic Ticket Gate Destination Sign Board ATM Automatic Selling Machine Wireless LAN Crime-Prevention System Fire Alarm System Road Traffic Signal Traffic Jam Information System Cab Service System 54 Car Navigation Air Conditioner Intelligent Transportation Car/ System Embedded Meter/Warning System Engine Ignition Control System ABS Personal Life Mobile Phone Watch Portable Music Rechargeable IC Player Card Potable Game IC Credit Card Machine IC Cash Card Note PC Digital Camera PDA Mobile Phone All Rights Reserved, Copyright IPA

Thank you ITPEC (IT Professionals Examination Council) http://www.itpec.org/ ITEE in Asia http://www.ipa.go.jp/english/humandev/mutualrecognition.html