HVAC INDUSTRY SECTOR WORKSHOP

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HVAC INDUSTRY SECTOR WORKSHOP Prepared by: Ryan Coleman & Murray Bond Home Performance Stakeholder Council (HPSC) Prepared for: HVAC Sector Workshop Attendees FRIDAY, MAY 6 th 2016

AGENDA 1. Brief History of Home Performance 2. Home Performance Stakeholder Council (HPSC) Background 3. Where HVAC Industry is Now 4. Where HVAC Industry Want to Go 5. HVAC Industry Sector Council 6. Closing & Next Steps

WHAT IS HOME PERFORMANCE? Home performance is a holistic approach to identifying and addressing energy-efficiency, comfort, health, and safety related issues in order to make a home perform better. Home performance now includes a broad range of quality products and services such as: HVAC, Windows/Doors & Siding, Insulation & Air Sealing, Energy Evaluations and Energy- Efficient Renovations.

BRIEF HISTORY OF HOME PERFORMANCE In 1986, the first Affordable Comfort conference in US was held to share ideas about making homes energy efficient, comfortable, and affordable without putting residents or building structures at risk. Home performance more evolved in US, with a number of industry players providing core programs, policy direction, home energy solutions and services throughout all sectors of the home performance industry.

BRIEF HISTORY OF HOME PERFORMANCE (cont.) Closer to home, a number of Energy-Efficiency Programs offered by various levels of government and utilities in BC to support home performance have been implemented over past 25 years. For various reasons these programs have not resulted in creating consistent and longterm profitable business opportunities for contractors and suppliers. To address this, the HPSC has been developed with a primary goal to determine what government, utilities and other key industry players can do to create a more sustainable home performance industry in British Columbia.

WHO WE ARE HPSC is made up of a core group of dedicated industry representatives committed to working together to advance home performance in BC. Operates as a sub-committee within BC Advanced Conservation & Efficiency Association (BC ACE) focused on representing residential interests related to energy-efficiency and conservation. HSPC Executive facilitates planning and implementation of HPSC operations and activities. HPSC working to establish effective Industry Sector Councils with representation from contractors, subtrades, manufacturers, suppliers, trade associations, and industry experts.

OBJECTIVES OF THE HPSC The HPSC exists to help companies operating in home performance succeed and believe industry input is critical to developing effective long-term policies and programs that support home performance. HPSC acting as a facilitator for industry to provide an impactful voice on the unique needs of sectors operating in BC s home performance industry. HPSC focus is to support industry development in key areas: ADVOCACY MARKET GROWTH CAPACITY BUILDING QUALITY WORKMANSHIP

WHERE HVAC INDUSTRY IS NOW 1 What are the biggest challenges the HVAC industry faces today?

WHERE HVAC INDUSTRY IS NOW - CHALLENGES CODES & STANDARDS Lack of codes, standards, and enforcement aimed at quality. Limited permitting and no inspections in retrofitting TRAINING Lack of well-trained technicians due to lack of availability of training and no incentive to take what is available. COMPETITION Challenging to compete while providing quality work. Competition on un-level, pricedriven playing field. Also. Public policy Rate structures Information dissemination Business systems to support contractors

WHERE HVAC INDUSTRY IS NOW 2 What do you see as the main barriers to growth in the HVAC industry?

WHERE HVAC INDUSTRY IS NOW BARRIERS TO GROWTH CONSUMER EDUCATION Consumers are unable to distinguish between what is a good job and a poor job. Much of the business is driven by price, so it is difficult to win projects while delivering quality work. INCENTIVE PROGRAMS Lack of engagement with industry has led to program design issues. Programs need better technical/product criteria, standards, specifications and QA. PROFESSIONAL DEVELOPMENT Lack of contractor training in marketing and sales make up-selling difficult. Also. Stable market signals Business systems to support contractors Understanding of house-as-asystem

WHERE HVAC INDUSTRY IS NOW 3 What are the key opportunities for the HVAC industry?

WHERE HVAC INDUSTRY IS NOW KEY OPPORTUNITIES NEW TECHNOLOGIES New technologies are more efficient and provide additional benefits. Increased demand for air conditioning / heat pumps. PRODUCT EXPANSION Homeowner interest in new products like control through smartphones. NEW SERVICES Expansion into other related home performance areas including ventilation, air sealing, insulation and others. Also. Strong markets for new construction and replacement

EXISTING LANDSCAPE ANALYSIS SECTOR INFRASTRUCTURE Manufacturers Manufacturer Agent Wholesaler / Dealers Retailer / Contractors Associations / Trade Allies WORKMANSHIP Building Codes Product & Energy-Efficiency Standards Installation Specifications / Manuals Best Practice Guides Quality Programs / Assurance Inspections PROFESSIONAL DEVELOPMENT Education & Courses Resources & Educators Membership Certification /Credentials Training Thought Leaders Connectivity Experience Programs HOME PERFORMANCE

EXISTING LANDSCAPE ANALYSIS Understanding the HVAC market 1. Roughly what percent of the current work is: New Construction Replacements Part of a home renovation Maintenance and repair 2. Roughly what percentage of home heating systems are: Forced Air furnaces Heat Pumps Hydronic Unitary (electric baseboards, mini splits, wall heaters, etc.)

WHERE DOES HVAC INDUSTRY WANT TO GO How can we work together to create opportunities and provide input on programs and policies that remove industry barriers and promote growth? support the development of effective, long-term strategies and market signals to accelerate HVAC industry growth and expand business opportunities? cultivate and support a trained and qualified HVAC industry workforce that reliably delivers home performance related products and services? help the development and implementation of programs, training initiatives that support quality workmanship in the HVAC sector?

WHERE HVAC INDUSTRY IS NOW SOLUTIONS What are the potential solutions to the identified barriers to growth of the HVAC industry? What types of codes, standards and enforcement would help to improve quality and increase consumer confidence? Who should be responsible for this? What training/certification would you like to see? Who should do this (may be different organizations for various training)? How could we enable HVAC contractors to expand into other areas of home performance?

HVAC INDUSTRY SECTOR COUNCIL - OUTLINE HPSC is looking to develop and support an HVAC Industry Sector Council who s mandate would be: Make recommendations to inform the HVAC Industry Vision and Roadmap and ultimately determine industry development initiatives that would support the HVAC industry. Represent and advance the interests of the HVAC Industry within the HPSC.

HVAC INDUSTRY SECTOR COUNCIL - BENEFITS BENEFITS OF PARTCIPATING IN HVAC SECTOR COUNCIL 1. Help develop the Home Performance Stakeholder Council. 2. Shape a vision and road map for advancing the interests of HVAC industry. 3. Make policy and program recommendations to remove barriers and support the growth of the HVAC industry. 4. Contribution to overall growth of business opportunities for the HVAC industry.

HVAC INDUSTRY SECTOR COUNCIL PARTICIPATION Members of the HVAC Industry Sector Council would be requested to provide: o A minimum one (1) year commitment to support HPSC Sector Council activities. o Provide an average of three (3) to five (5) hours monthly on a voluntary basis as part of active participation. o Engage with peers on the HVAC Sector Council through conference calls, meetings, reviewing literature and providing input to HPSC activities. o When decisions about HVAC Sector Council activities are required, follow a practice of consensus-based decision making.

NEXT STEPS 1. ORGANIZE Support the development of an HVAC Sector Council. 2. COLLABORATE Gather further HVAC Sector input to support Business Case for Home Performance and plans for next phase of HPSC project. 3. COMMUNICATE Build the HVAC sector network within the HPSC and engage the network through proactive communications. Thank you. Ryan Coleman (E) ryan@ecolighten.com Murray Bond (E) Murray.Bond@icfi.com