SOLUTION MAP Hybrid cloud solutions that power business transformation Cutting through real-world IT complexity to connect business with opportunity
Hybrid cloud services that help drive business development We ve met many of our objectives working with NTT Europe. Our hosted services are now much more flexible and scalable, allowing us to quickly adapt our online presence to changes in the market. We ve also been able to move many of our internal business-critical applications from our infrastructure to NTT s. We can now approach IT as a service, changing the way that it s paid for within the business, meaning IT now helps to drive sales and business development. The improved network speeds and efficiency have let us take advantage of services that depend on a fast, reliable network, such as internal VoIP telephony services. Rene Berende, Chief of ICT (CIO), Canon Europe
Why real-world cloud services? Cloud computing is not the answer to every IT-related business need. But when an airline tells us that they want to pay for their online application environment in terms of tickets sold rather than any measure of computing resource used, it s our investment in a highly sophisticated enterprise-grade cloud platform that lets us satisfy that need. If your organisation is looking for IT to support it in more meaningful, businesscentric ways, NTT Communications can help. Because one size doesn t fit all The CIOs, directors and IT managers we talk to are very clear about the need to deliver more flexible services that enhance business agility. They re feeling the pressure to launch new services and applications much more quickly to support accelerating business change. They really need to get ahead of IT consumerisation and the expectations of a more mobile workforce whose personal lives are increasingly carried out in the cloud. When the need is for flexibility or agility, cloud computing is supposed to be the answer. But standard industrialised cloud services all too often offer only limited flexibility. Yes, you can scale resources up and down on demand; yes, you can pay only for those resources you re using; but that barely touches the requirements of IT departments being asked to align IT to business needs. It doesn t help them match cost with revenue, for example, or haul legacy applications into the modern world. What does agility mean to you? For the organisations we work with, the agility they want requires a much more sophisticated understanding of IT flexibility, which critically includes: The ability to simplify the management of complex environments and end-to-end solutions that combine legacy and cloud services; on-site and colocated systems; network and data centre infrastructures. Reliable insight into the cost and migration risks of different IT delivery models in relation to the real-world complexity of their specific IT environment, business applications and processes. Innovation and leadership in IT service migration, delivery, reporting, security and risk management. A wide choice of cloud services and configurations, with as much or as little direct control over service elements as they want. The ability to hold applications and data in specific countries worldwide, without having to work with a different service provider in every region.
Cloud services made simple, seamless and secure If you re looking for real-world enterprise solutions that demonstrate flexibility and deliver agility as you understand it giving you the choice and control that you need NTT Communications can help. Whether you re small or large, growing steadily or very quickly, we can help you with cloud solutions suited to all stages of IT maturity and cloud-readiness. Simplifying complex IT environments We work hard to let you seamlessly exploit cloud services and legacy IT together. Not only can our cloud platforms act as an extension of your own data centres, but we can help you control the complexity of your legacy systems. Whether it s your hardware or ours, in your data centre or ours, as long as it s on our network it can be monitored and managed as a single environment through a single service portal. We ve developed a simple management interface that even non-technical administrators can use. We also simplify the IT experience by: Delivering a uniformly high quality of service and user experience worldwide. Combining cloud- and other data-centre services with network services to create end-to-end solutions covered by SLAs that work for your business. De-risking IT through cloud innovation and leadership For all the success of public cloud services in delivering certain IT capabilities, you can t generally migrate enterprise systems from a traditional to a cloud environment at the flick of a switch. With NTT Communications you have a partner that understands the criticality of de-risking complex migration processes and applying ITIL principles to service design, migration, orchestration and management. We ve invested heavily in an advanced global enterprise cloud platform that can virtualise and industrialise a huge variety of IT platforms and services to create highly automated and flexible on-demand IT. This isn t about off-the-shelf commodity cloud services but about transforming how you use IT to support your business. Our ability to offer transactional billing models along with fixed and utility options is just one example. We continue to invest in our cloud services and IT management capabilities to deliver the best in service reliability, management, reporting, security and risk management.
Looking after data sovereignty and security Because we have more than 145 data centres worldwide, including more than 20 across EMEA, we can help you ensure that data stays where it must. We have cloud platforms in countries across EMEA, the Americas and Asia-Pacific to ensure that you can benefit from full cloud flexibility without losing control of data sovereignty. Security is often mentioned as a cloud computing concern, but the truth is that most organisations can t design in-house solutions as secure and reliable as those we deliver. For example, whereas managed security services traditionally focus separately on areas such as firewalls, intrusion detection or malware, our approach is to provide enriched security reporting across your cloud environment to give you a deeper understanding of potential vulnerabilities. Whatever NTT service you have, it s secure by design and managed by some of the most sophisticated dedicated security and risk management operations in the world. Giving you visibility, control and choice Across cloud and other services we give you complete choice and control over who manages what. For those elements that you want to manage yourself, the service portal gives you a high degree of control. You can manage the configuration of physical and virtual machines, firewalls and load balancers, security zones and legacy systems all in real time or have us do it for you. Service portal Application and infrastructure management Security services Your IT architecture and applications IaaS (shared or dedicated) Managed hosting Colocation NTT data centres Corporate data centre Professional services Network services
Everything you expect from a provider of enterprise-grade cloud services Cloud services at a glance Across EMEA, Asia-Pacific and the Americas, organisations come to NTT Communications for a variety of cloud and related services: IaaS services: optimised enterprise-grade services covering infrastructure; OS and middleware; web, application and database servers and more; on a shared or dedicated basis, providing public, private and hybrid cloud environments Data-centre services: a range of unmanaged and managed colocation, hosting, backup and business continuity services Professional services: including advice on cloudreadiness and support for virtualisation, cloud and other migration projects Remote infrastructure management: of your servers and storage on our premises or yours Application management: ensuring the availability and performance of your mission-critical business applications Security services: consulting on security strategies and architectures, and delivery of global security operations and risk management services Networking services: through NTT Communications global IP backbone or, in Europe, a choice of carriers present in our data centres Seamless simplicity, real-world agility Single portal to manage and reduce service complexity End-to-end cloud and networking solutions Uniform experience worldwide Real-world flexibility Reliability and performance Up to 99.99% cloud infrastructure availability 100% availability on global IP backbone World s second largest IP backbone, supporting low-latency routes globally 24x7x365 ITIL-aligned operations ISO/IEC 27001:2005 accreditation in Europe with regular external audits ISO/IEC 20000-1:2005 accreditation in Europe Cost-effectiveness Economies of scale and expertise Choice of billing options and ability to cap expenditure Commercial models that minimise capex Peace of mind Global footprint for data sovereignty State-of-the-art security built into everything PCI-DSS v2 certification in Europe Innovation Transactional as well as fixed and utility billing Industrialisation of customised cloud environments Green IT
Why do clients choose NTT Communications? Beyond the flexibility, choice and control we deliver through our range of cloud and related services, our clients tell us that NTT Communications is the kind of long-term partner they want to work with. They know we re here to stay, because we re part of the world s largest telco by revenue. More than that, they appreciate our focus and values and know that ultimately they can trust and depend on us. Trusted advisor and solution provider We re much more than a telco or IT service provider offering cloud, networking, data-centre and security services. We re a consultative system integrator that can help you understand and respond appropriately to the risks and costs of different IT delivery models and solutions in relation to your business. We re committed to really understanding your business and IT challenges, and the transformation journey you re on. We ll help you identify and implement the right roadmap to achieve your objectives cost-effectively, reliably, securely and sustainably. Culture of caring and a safe pair of hands Our clients tell us that they find us much more customer-focused, responsive and collaborative than other providers they re familiar with. This is both because we ve worked to automate processes and because of the culture and management approaches instilled in every employee as part of our Japanese heritage. These include: Our cloud services are available globally and accessible via our Tier-1 IP backbone, the world s second largest. Add to this 20+ data centres across EMEA and more than 145 worldwide, and you have all the ingredients for end-to-end global services. Across these we can provide a single contract and a consistent quality of service through application of our globally enforced standards. Focus on innovation, quality and sustainability With an annual R&D investment in the order of $3.5bn, NTT Corporation never stops investing in its services and supporting processes and infrastructures. We ve adopted a Green ICT Vision 2020 programme through which we actively pursue environmental innovations and programmes, including cloud platforms and operations focused on energy-efficiency and the minimisation of waste. The cultural concepts of wa (harmony) and omoiyari (empathy), which encourage close teamwork and relationshipbuilding The Kaizen philosophy of continuous improvement A focus on genba, the way you do business and create value, to help you identify challenges and opportunities for improvement Consistent, seamless experience everywhere Whether you re already a multinational organisation or have ambitions to become one, you know that NTT Communications is wherever you need us to be.
Contact Us: info@ntt.eu NTT Communications offices in Europe and the Middle East www.eu.ntt.com Connect with us: NTT Europe Ltd. (Headquarters) 3rd Floor, Devon House 58 60 St. Katharine s Way London E1W 1LB United Kingdom Benelux +31 23 569 8340 France +33 1 73 02 02 03 Germany +49 69 1338 68 000 Spain +34 902 250 280 Sweden +46 8 27 81 04 United Arab Emirates +971 4 426 4866 Copyright 2014 NTT Europe Ltd. Registered company in England and Wales. Registration no. 2307625 The rights of third party trade mark owners are acknowledged. Information in this document is correct at time of print and is subject to change without notice. CLS062013-4 United Kingdom +44 20 7977 1000