APEC Policy Forum for SME Informatization Seoul 15-16 16 July 2004 Effective IT Training Qualifications and Programs Murray Judd [Australia] 15 July 2004
IT Training Qualifications Suite of nationally recognised IT qualifications Job outcomes from basic diagnostic to systems management Tuition can range between 170 hours and 1260 hours
New Apprenticeships Employment of students Training Agreements Certificate II, III and IV for New Apprenticeships incentives
Certificate II, III & IV Information Technology Training Qualifications Eligible for Incentives 2003 2002 2001 2000 0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 Total enrolments New Apprenticeship commencements Source : NCVER, DEST (unpublished)
IT New Apprenticeships Average Percentage Increase in New Apprenticeship commencements 2000-2003 0% 20% 40% 60% 80% 100% 120% IT New Apprenticeships commencements All New Apprenticeship commencements Source : NCVER, DEST (unpublished)
Certificate III in IT New Apprenticeship Certificate III Information Technology (Network Administration) 6,000 5,000 4,000 3,000 2,000 1,000 0 2000 2001 2002 2003 Total enrolments New Apprenticeship commencements Source : NCVER, DEST (unpublished)
Certificate IV in IT New Apprenticeship Certificate IV in Information Technology (Client Support) 3,500 3,000 2,500 2,000 1,500 1,000 500 0 2000 2001 2002 2003 Total enrolments New Apprenticeship commencements Source : NCVER, DEST (unpublished)
Small Business 783 Computer Services (ANZSIC L) New Apprenticeship commencements in Small Business 400 350 300 250 200 150 100 50 0 2000 2001 2002 2003 Source : NCVER ((unpublished)
Medium Business 783Computer Services (ANZSIC L) New Apprenticeship commencements in Medium Size Business 400 350 300 250 200 150 100 50 0 2000 2001 2002 2003 Source : NCVER ((unpublished)
Can New Apprenticeships incentives be successful in isolation?
New Apprenticeships Combine paid practical work with structured training Increase of 10 % from Dec 2002 to Dec 2003 Three times the number than in 1995
New Apprenticeships Incentives Program Range of incentives standard $4,400 for Certificate IV Additional special incentives such as school based, mature aged workers Innovation which includes Information Technology
New Apprenticeships Incentives reviewed in 2002 New Apprenticeships Centres Group Training Organisations
The Australian Training Environment
Structure of Australian Education Schools Compulsory general education to age 15 or 16 (around Year 10) and 2 extra years of voluntary senior secondary studies (may be both general and vocational). Vocational Education & Training voluntary work related education at the entry-level, technician and para-professional levels apprentices and trainees delivery mainly through institutes of Technical and Further Education Higher Education voluntary education in the general disciplines or as preparation for a professional career delivery mainly by Universities, which combine teaching and research
Australian Qualifications Framework Australian Qualifications Framework Schools Senior Secondary Certificate of Education Vocational Education & Training Advanced Diploma Diploma Certificate IV Certificate III Certificate II Certificate I Universities Doctoral Degree Masters Degree Graduate Diploma Graduate Certificate Bachelor Degree Associate Degree Advanced Diploma Diploma
Numbers of Students SCHOOLS 3,301,776 students in 2002 VOCATIONAL EDUCATION AND TRAINING 1,690,100 students in 2002 HIGHER EDUCATION 896,6218 students in 2002
Students In 2002, 1.69 million students undertook training: - Male 872,200 (52%) - Female 812,900 (48%) 50% undertook short, focussed programs 90% undertook part-time training 20% were New Apprentices 190,000 students undertook VET in schools
VET Providers TAFE and other Government providers (nearly 90 TAFE institutes operating at nearly 1,500 locations) Registered Training Organisations (over 4,100) Adult and community education organisations (nearly 900) Enterprises Secondary schools
Industry and Training Major role for industry: ANTA Board National VET Forums Industry Skills Councils IT Skills Hub
Quality Assurance for Vocational Education and Training National Training Framework Australian Quality Training Framework Training Packages
Australian Quality Training Framework National standards for Registered Training Organisations National standards for State and Territory Registering Authorities
Training Packages National Qualifications Competency Standards Assessment Guidelines Developed by industry Delivery can be customised for business
Information Technology Training Package 34 national qualifications in Information Technology with different specialisations 2 x Certificate I, 2 x Certificate II, 3 x Certificate III, 11 x Certificate IV, 11 x Diploma, 5 x Advanced Diploma There are 328 units of competency Examples: Communicate in the workplace Provide advice to clients Prepare technical documentation Build and configure a server Develop software
Information Technology Training Package Vendor training Continuous improvement Latest review 2004
Business and ICT 72% of small business reported using computers in their business More employers using computer assisted structured training Potential for e-learning to impact positively on small business
Business and ICT One third of employers use computer-assisted structured training arrangements Potential for e-learning to impact positively on small business ICT in training requires some stimulus
ICT in Training Australian Flexible Learning Framework Five year, AUD$80m collaboration Blended learning E-learning Toolboxes
Toolboxes Toolboxes provide cost-effective multimedia tools for practitioners to support online delivery of qualifications from recognised Training Packages They are designed for installation on a server for web-based delivery to learners, or via stand alone PC s, and can be customised for different contexts.
Toolboxes & IT Training Certificate IV in Information Technology (Programming) Certificate IV in Information Technology (Systems Analysis and Design) Certificate IV in Information Technology (Database Administration) Diploma of Information Technology (Network Engineering) Certificate IV in Information Technology (Website Design) Diploma of Information Technology (Knowledge Management) Diploma of Information Technology (Web & Database Development) In development and due for release September 2004
Toolboxes
Toolboxes & IT Training Practical application of IT theory Interactive experience Transferable to workplace
Concluding remarks
Why Does it work? Engages business Incentives that get results Quality training system Products that work ICT and training Policy settings
Thank you
Recommended websites Australian Flexible Learning Framework http://flexiblelearning.net.au/ Australian Quality Training Framework http://www.anta.gov.au/aqtfwhat.asp Business Models for Flexible Learning http://www.flexiblelearning.net.au/busmodels/flbpf.pdf Information Technology Training Package http://www.ittitab.com.au/home.htm National Centre for Vocational Education Research http://www.ncver.edu.au National Skills Shortage Strategy http://www.getatrade.gov.au/ National Training Information Service http://www.ntis.gov.au/ New Apprenticeships http://www.newapprenticeships.gov.au/ Toolboxes http://flexiblelearning.net.au/toolbox/ Training Packages http://www.anta.gov.au/tpkwhat.asp
Incentive New arrangements from 1 July 2003 (GST inclusive) Certificate II $ Certificate III or IV $ Commencement 1,375 1,650 Recommencement for employers who recommence an out-of-trade Certificate III or IV New Apprentice Special Rural and Regional commencement for employers of a Certificate III or IV New Apprentice in an occupation or trade identified as a skill shortage in a non-metropolitan area nil 825 nil 1,100 Completion nil 2,750 Group Training Organisations additional incentive for traineeship commencement 1,100-03/04 550-04/05 0-05/06 to be phased out by 2005-06 1,100-03/04 550-04/05 0-05/06 Special Group Training Organisations additional incentive for mentoring Certificate II New Apprentices paid on completion 1,100 from 04/05 nil Special incentive for women in a non-traditional New Apprenticeship Additional commencement incentive for school based New Apprenticeships Special retention incentive for school based New Apprenticeships 1,100 1,100 825 825 825 825 Special innovation New Apprenticeships incentive nil 1,210 Additional incentive for Sporting Operations Traineeship: - commencement - completion Additional incentive for Exceptional Circumstances declared drought area certificate: - commencement - completion Special incentive for Mature Aged Workers (45 and over) who have been welfare dependent, those returning to the workforce or those made redundant: - commencement 1,650 1,650 1,650 1,650 nil nil nil nil - completion 825 Disabled Assistance Living Away From Home Allowance (LAFHA) 825 Commonwealth assistance extended to all New Apprentices (Certificate level II IV), including Trainees. LAFHA increased and extended to the second year, payable at $77.17 per week for the first 12 months and $38.59 for the second 12 months of the New Apprenticeship if they had to move away from their parental/guardian home to commence or remain in a New Apprenticeship or are homeless. 825 825
ICA10101 Certificate I in Information Technology ICA10201 Certificate I in Information Technology (E-Consumer) ICA20199 Certificate II in Information Technology ICA20201 Certificate II in Information Technology (Applications) ICA30199 Certificate III in Information Technology (Software Applications) ICA30299 Certificate III in Information Technology (General) ICA30399 Certificate III in Information Technology (Network Administration) ICA40199 Certificate IV in Information Technology (Client Support) ICA40299 Certificate IV in Information Technology (Database Administration) ICA40399 Certificate IV in Information Technology (Network Management) ICA40499 Certificate IV in Information Technology (Multimedia) ICA40599 Certificate IV in Information Technology (Technical Support) ICA40699 Certificate IV in Information Technology (Programming) ICA40799 Certificate IV Information Technology (Systems Analysis & Design) ICA40801 Certificate IV Information Technology (Helpdesk) ICA40901 Certificate IV Information Technology (Telesales) ICA41001 Certificate IV in Information Technology (Website Administration) ICA41101 Certificate IV in Information Technology (Website Design) ICA50199 Diploma of Information Technology (Systems Administration) ICA50299 Diploma of Information Technology (Software Development) ICA50399 Diploma of Information Technology (Business Analysis) ICA50499 Diploma of Information Technology (Network Engineering) ICA50599 Diploma of Information Technology (Multimedia Integration) ICA50601 Diploma of Information Technology (Website Development) ICA50701 Diploma of Information Technology (Internetworking) ICA50801 Diploma of Information Technology (E-Business Development) ICA50901 Diploma of Information Technology (Knowledge Management) ICA51001 Diploma of Information Technology (Database Design & Development) ICA51101 Diploma of Information Technology (Project Management) ICA60101 Advanced Diploma of Information Technology (E-Business Development) ICA60201 Advanced Diploma of Information Technology (E-Business Analysis) ICA60301 Advanced Diploma of Information Technology (E-Learning Development) ICA60401 Advanced Diploma of Information Technology (E-Security) ICA60501 Advanced Diploma of Information Technology (Project Management)