ProSupport Comprehensive Software Support: Enterprise
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1 ProSupport Comprehensive Support: Enterprise serves as your technical support service provider for troubleshooting listed OEM operating systems and applications installed on your enterprise server, networking, and storage. Manufacturer Regions Canonical Ltd. Ubuntu on PowerEdge versions 14G and above. Also supported on Edge Gateway (factory ) CentOS CentOS on Scality on SD7000-S & SD630S China Standard NeoKylin X Wyse in China Citrix XenDesktop X X US/EMEA Compellent FluidFS NAS Cumulus Networks Cumulus Linux 32 Bit Diagnostics Active Fabric Airwave ClearPass integration packages for 3 rd party systems management applications License Management Plug-in for VMware vcenter Networking for Open Daylight
2 Manufacturer Deployment Solutions ( version) Encryption Key for Tape Regions Automation Lasso Not supported on MD34xx/MD38xx, MD1400 and MD1420 Online Diagnostics Essentials Mobile Network PowerCenter OpenManage Server Administrator (OMSA) OpenManage Storage Services (OMSS) PowerVault FluidFS NAS SupportAssist Not supported on MD34xx/MD38xx, MD1400 and MD1420 System E-Support Tool (DSET) Wyse Configuration Wyse Device Workgroup Wyse Management Suite Standard on on on Wyse Thin OS on 2
3 Manufacturer Regions, factory Wyse Thin OS Lite on, factory Wyse USB Firmware Tools Management Packs for Systems Center on Ocarina Ocarina EqualLogic FluidFS NAS EqualLogic Group EqualLogic Host Integration Kit EqualLogic SAN Headquarters Micro Focus SUSE LINU X Azure Pack Azure Stack Storage Spaces Direct Ready Node Small Business Server Windows 10 Internet of Things (IoT) Long Term Servicing Branch (LTSB) Windows Embedded Standard (WES) on Edge Gateway, factory on and Edge Gateway 5500, factory Windows Server Through 's Extended Support End Windows Storage Server 3
4 Manufacturer Regions Nutanix Web-Scale Infrastructure Red Hat Red Hat LINU X Retrospect Retrospect Backup & Recovery SanDisk SanDisk DAS Cache VMware vcenter Server VMware vsphere Desktop VMware vsphere Enterprise VMware vsphere Enterprise Plus VMware vsphere Essentials VMware vsphere Standard 4
5 ProSupport Comprehensive Support: End-User serves as your technical support service provider for troubleshooting listed OEM operating systems and applications installed on your end-user desktop or notebook. Manufacturer Regions Americas / Comments Europe, Adobe Acrobat Standard Canonical Ubuntu China Standard NeoKylin X China Citrix Provisioning services for Desktop - Edition CMIT Windows 10 China Government Edition X China Government Cyberlink PowerDVD Android OS Backup and Recovery China Web Directory X China Activity Light Capture Latitude Z600 Cast Cloud Recovery ControlPoint Data Protection Protected Workspace Data Protection Security Tools Data Recovery Environment Digital Delivery Direct USB Help and Support Mobile Connect X China Precision Optimizer SupportAssist Recovery OS Gallery My OS Recovery USB Tool Rugged Control Center SmartByte SmartDesk English 5
6 Manufacturer Regions Americas / Comments Europe, (Cyberlink) LatitudeOn Reader Latitude & Vostro (Sensible Face Aware Latitude Z600 Vision) Digital FingerPrint Reader Vostro Persona Dropbox Dropbox Entertainment TruColor Experience Google Chrome OS US, CA, UK, Australia, NZ, Malaysia, Singapore, India, and Intel Intel Unite Intuit QuickBooks McAfee McAfee LiveSafe Micro Focus SUSE LINUX Desktop Changed from Novell Office Windows Through 's Extended Support End Works Vostro Works Plus 2008 X X Vostro Norton AntiVirus Norton Internet Security Portrait Premier Color Displays Primax Blacktop Reader 2.0 Red Hat Red Hat Enterprise Linux Workstation Precision Fixed Workstations Only Roxio Creator Sensible FA Facial Recognition Vostro Vision Skype Skype Vostro VMware ESXi R7910 6
7 Premium Support Comprehensive Support: End-User serves as your technical support service provider for troubleshooting listed OEM operating systems and applications installed on your end-user desktop or notebook. Manufacturer Regions Americas / Comments Europe, Adobe Acrobat Standard Canonical Ubuntu China Standard NeoKylin X China Cyberlink PowerDVD Backup and Recovery Activity Light Digital Delivery My SupportAssist Dropbox Dropbox McAfee McAfee LiveSafe Office Windows Through 's Extended Support End Roxio Creator Partners and/or software titles are subject to change without notice. Not all regions, software products and versions may be included in the scope of comprehensive software support. Product and service availability vary by country. Contact for more information. Copyright 2017 Inc. or its subsidiaries. All Rights Reserved., EMC, and other trademarks are trademarks of Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. V
ProSupport Comprehensive Software Support: Enterprise
ProSupport Comprehensive Support: Enterprise and/or EMC serves as your technical support service provider for troubleshooting listed OEM operating systems and applications installed on your enterprise
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