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1 Sprint PCS SM The Clear Alternative to Cellular SM TM Sprint PCS Phone SCH-2000 Manufactured by Samsung User Guide Please read this manual before operating the phone, and keep it for future reference.

2 Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung, Sprint PCS and their respective suppliers relating to the PCS phone, including but not limited to, accessories, parts, or software relating thereto (the Phone System), is the sole and exclusive property of Samsung or Sprint PCS. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with Samsung, Sprint PCS, and their respective suppliers. Sprint PCS Customer Care To contact Sprint PCS Customer Care: Dial,,, or call PCS (4727) Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, Sprint PCS, Sprint Personal Communication Services and the diamond logo are trademarks of Sprint Communications Company L.P., used under license. Samsung and SCH-2000 are registered trademarks of Samsung Electronics Co., Ltd. All other trademarks are the property of their respective owners. Printed in the United States of America

3 Welcome to Sprint PCS Only Sprint PCS built an all-digital, nationwide network from the ground up... for a new level of clarity. We ve built our network to give you what we believe you really want from a wireless phone company: clear sound, private conversations and time-saving features. But Sprint PCS also has the potential to do something even more far-reaching simplify your life. Our advanced technology is designed to grow with your communication needs so that, one day, you will be able to rely entirely on your Sprint PCS Phone TM to stay connected. This User Guide will introduce you to our technology and your new phone through easy-to-follow instructions. If you have additional questions, we ll be happy to help you in person. Just stop by any Sprint PCS Center, or call Sprint PCS Customer Care at,, or by dialing PCS (4727). (In Southern California, call ) Thank you for choosing Sprint PCS.

4 First Things First Read this before you do anything else: Determine if your phone is pre-activated: If you received your Sprint PCS Phone TM in the mail or purchased it at a Sprint PCS Center, your phone is already activated and simply needs to be unlocked. See How to Unlock Your Phone later in this section. How to activate your phone: There are two ways to activate your phone. 1. The fastest way is to call from your new Sprint PCS Phone: Fully charge your battery. Turn on your Sprint PCS Phone. Press,, while in a Sprint PCS Service Area. (In Southern California, call PCS.6699 from any other phone.) 2. Another option is to call Sprint PCS Customer Care from any phone other than your new Sprint PCS Phone. Call us toll-free at (In Southern California, call PCS.6699.) What you should know before you call: The call typically takes about 30 minutes, but may take longer at peak times. Your Sprint PCS Phone will be ready for use approximately one to three hours after this call is complete.

5 What you should have handy: Your new Sprint PCS Phone The original packaging for your new phone Your billing address Your Social Security number or Tax ID number Your driver s license number Pen and paper to write down your new Sprint PCS Phone Number During this call, a Sprint PCS Customer Care Advocate will collect your information and help you select your Sprint PCS Service Plan. Once you ve made all your selections, they ll guide you through the activation process.

6 How to unlock your phone: If you received your Sprint PCS Phone TM in the mail or purchased it at a Sprint PCS Center, your phone is already activated. Just enter your four-digit lock code, and you ll be ready to begin making calls. If you can t recall your lock code, try the last four digits of either your Sprint PCS Phone number, Social Security number or Tax ID number. If none of these numbers work, your phone should be reprogrammed. Take it to the nearest Sprint PCS Center for assistance.

7 How to get help: If you need help with these steps or anything else regarding your new Sprint PCS Phone, please call Sprint PCS Customer Care at PCS (4727). (In Southern California, call ) You can also press,, on your activated Sprint PCS Phone. (In Southern California, press:,,,,.) A Sprint PCS Customer Care Advocate will answer your call 24 hours a day and will be happy to assist you. Note: Our services are provided to you under certain terms and conditions, all of which are listed in the literature included in your customer package.

8 Introduction To Your Sprint PCS Phone Congratulations on the purchase of your Sprint PCS Phone TM. Using the latest digital technology, your Sprint PCS Phone operates in a similar manner to other wireless phones, while providing superior resonance and tone quality. The following options make your Sprint PCS Phone both fun and easy to use: Voice Dialing 20 Locations Voice Memo 10 Memos, One Minute Each 9 Ring Types, 4 Melody Tones, Vibrator Alert Active Flip Phone Book Memory 179 Locations Call Logs 9 Locations Each: Outgoing, Incoming, and Missed Calls Short Message Services (SMS) and Voice Mail Pause Dialing Ringer Mute During Incoming Call Alarm Programmable Lock Redial 9 Numbers Variable Character Display

9 Table Of Contents Getting Started Your Consumer Package Description of Your Sprint PCS Phone Screen Display Key Functions Status / Alert Indicators Battery Installation, Charging and Care Installing the Battery Dual-Slot Desktop Charger Charging the Battery Battery Charge Indicator Caring for the Battery Battery Storage Temperatures Battery Disposal and Recycling Sprint PCS Phone and Battery Specifications Basic Operations of Your Sprint PCS Phone Turning on Your Sprint PCS Phone Display Options Menu Organization Main Menu Structure Calling Options Overview: Calling Options Character Entry Alpha Entry Digit Entry Punctuation Entry Placing a Call Digit Entry Menu Dropped Call Alert Failed Call Alert Mute Microphone Prepend Dialing Automatic Hyphenation Correcting a Misdialed Number Minute Beep Ending a Call i

10 Table Of Contents Incoming Call Notification Answering a Call Missed Call Notification Ringer / Alert Options Ring Volume Setting Ring Type Setting Message Ring Setting Key Beep Setting Tone Length Setting Ring Tone Mute Alerts Menu Alert Volume Alarm Tracking Calls Through Call Logs Erasing Call Logs Call Logs Shortcut Reviewing Airtime Internal Phone Book Overview: Internal Phone Book Storing Phone Numbers / Names Viewing Stored Entries Finding Entries By Location Finding Entries by Name Dialing from the Internal Phone Book Dialing By Memory Location Memory Dialing Shortcuts Four-Digit Dialing Displaying Your Phone Number Editing Phone Book Entries Erasing Phone Book Entries Storing Secret Numbers Special Calling Services Short Message Services / Voic Overview: Short Message Services / Voic Message Management Setting Up Your Voic Box ii

11 Table Of Contents Reviewing Voic Messages One-touch Voic Access Reviewing Page and Text Messages Erasing Messages Advanced Features Pause Dialing Entering and Storing Pauses Voice Dialing Training the Phone for Voice Dialing Voice Dialing Activation Placing a Call Using Voice Dialing Reviewing Voice Dialing Entries Erasing Voice Dialing Entries Voice Memo Recording a Voice Memo Reviewing a Voice Memo Security Options Lock Mode Lock Code Setting Locking the Phone Dialing in Lock Mode Call Restriction Options Restricting Calls Restricting the Phone Book Restricting Roaming Calls Resetting the Phone Book Resetting the Phone KeyGuard Emergency and Special Numbers Storing Special Numbers Dialing Emergency / Special Numbers Special Sprint PCS Features Any Key Answer Call Waiting Answering a Call Waiting Call Deactivating Call Waiting iii

12 Table Of Contents Call Forwarding Activating Call Forwarding Three-Way Calling Placing a Three-way Call Block Own Number Option Accessories Batteries Dual-Slot Desktop Charger Cigarette Lighter Adapter Travel Charger Hands-Free Car Kit Leather Case Hand Strap Headset Charging Times with Accessories Appendix Troubleshooting Maximizing Call Quality Caring for the Antenna Common Questions Safety Considerations Compliance with Safety Standards Driving Electronic Devices Aircraft Blasting Areas Other Dangerous Areas FCC Notice Maintenance Glossary of Terms Index iv

13 Getting Started 1 Getting Started Your Consumer Package Description of Your Sprint PCS Phone Battery Installation, Charging, and Care Basic Operations of Your Sprint PCS Phone Menu Organization 1

14 Getting Started Your Consumer Package Your Consumer Package contains the following items: Sprint PCS Phone TM Standard LiIon Battery Dual-Slot Desktop Charger User Guide and Quick Reference Card Sprint Personal Communication Services User Guide Samsung SCH

15 Getting Started Description of Your Sprint PCS Phone Function keys and other controls activate the features of your Sprint PCS Phone. The following illustration identifies the function keys, controls and indicators: 1) LED Indicator (Calls, messages, power on) 2) Voice Memo 3) LCD Screen 4) Volume Control 5) Talk Key 6) Scroll Keys 7) Power Key (Not actual size) 3 8) Clear Key 9) Microphone 10) Flip 11) OK (Store) Key 12) Menu Key 13) End Key 14) Messages Key 15) Antenna

16 Getting Started Screen Display This Sprint PCS Phone features dynamic character sizing, which enables the screen to display from 12 to 16 characters per line. The five-line screen includes four text lines and one icon line, which displays active options and selected menu items. During conversation, the screen displays the call timer and the name and number of the other party, if available. Active in-use options, such as Mute and Call Waiting, also display during conversation. For additional indicators, see Table 2: Status / Alert Indicators on page 6. The following icons or text messages display at power-on: Signal Strength Roaming New Text Message Battery Strength No Service / In Use Voic Vibrator On (Not actual size) 4

17 Getting Started Table 1: Key Functions Press TALK to: place and answer calls, initiate Three-Way Calling, access Call Logs or the Phone Book*. Press and hold TALK to initiate Voice Dialing. Press CLR to: erase one character at a time, go back one menu level at a time. Press and hold CLR to: erase all displayed characters, return to Standby while viewing menus. Press END to: end a call, exit the current menu, mute the ringer on an incoming call. Press and hold END to deactivate KeyGuard. Press MENU to display the Main Menu and to scan menu options. Press and hold MESSAGES to access Sprint PCS Voic . Press OK to save menu option settings. Press the arrow keys to scan menu options. Press PWR to turn the phone on and off. Press and hold MEMO to record memos; press MEMO to review memos. Press the VOLUME button to: adjust voice volume during conversation, adjust ringer volume in Standby mode, mute the ringer during an incoming call, scroll Call Logs and Phone Book entries. *Access the Setup menu to select the Talk Key option for Call Logs or Phone Book. 5

18 Getting Started Table 2: Status / Alert Indicators Signal Strength Indicates current signal strength No Service Indicates that the phone is outside a service area and cannot send or receive calls, or the phone is in Power Save mode. Battery Charge Indicates battery charge level Voic Message Indicates voic messages Text Message Indicates text messages Roaming Displays when the phone is in a network other than a Sprint PCS Network. The text message Digital Roam also displays. Vibrate Indicates Vibrate mode 6

19 Getting Started Table 2: Status / Alert Indicators (Continued) The following status / alert indicators are text only: Locked Text display indicates Lock mode Ringer Text display indicates ringer status: Off or Vibrate Greeting A personal greeting of up to 12 characters displays at power-on and in Standby mode, when set. Incoming Call Text display and ringer signal incoming calls Missed Call Text display indicates an unanswered call while the phone is on Dropped Call Text display indicates a dropped call Minute Beep Sounds every 60 seconds in Conversation mode, when set Call Waiting Text display indicates Call Waiting 7

20 Getting Started Battery Installation, Charging, and Care Your Sprint PCS Phone package includes a partially charged, rechargeable battery so that you can use the phone immediately after it is activated. Installing the Battery To attach the battery to your Sprint PCS Phone: 1. Hold the battery so that the metal contacts on the base of the battery line up with the metal contacts on the base of the phone. 2. Place the battery on the back of the phone with the top of the battery about a quarter of an inch from the latch. 3. Gently slide the battery toward the top of the phone until it snaps into place. Dual-Slot Desktop Charger The Dual-Slot Desktop Charger contains: Front compartment for charging the battery while attached to the phone Rear compartment for charging the battery alone (not attached to the phone) Red light to indicate that the battery is charging (A yellow light indicates that the battery is operating at a temperature that is too high or too low, or that the battery is misaligned in the charger. Please check the charger and battery.) Green light to indicate that the battery is fully charged 8

21 Getting Started Charging the Battery To charge the battery using the Dual-Slot Desktop Charger: 1. Plug the power cord of the charger into a wall outlet. 2. Select one of the following options: Insert the entire phone with battery attached into the front compartment of the charger. Insert a single battery (alone, not attached to the phone) into the rear compartment of the charger. When two batteries are in the charger, the batteries charge simultaneously. If you charge the battery while it is attached to your Sprint PCS Phone, the Battery Charge Indicator activates. A green LED indicates a full battery charge. A completely discharged standard battery recharges fully in about 2.5 hours in the front slot of the Dual-Slot Desktop Charger. The extended battery recharges in about three hours in the front slot of the Dual-Slot Desktop Charger. Leaving your Sprint PCS Phone powered on during charging or charging batteries simultaneously increases charging time. Leaving the battery in the charger once it is fully charged does not harm the battery. Note: Use only the Samsung-approved Dual-Slot Desktop Charger with your Sprint PCS Phone by Samsung. Using the wrong charger could damage the battery. Battery Charge Indicator The Battery Charge Indicator displays in the upper right corner of the screen and indicates four levels of charge. Three solid bars indicate a fully charged battery. When the battery charge level is low or empty, a clear Battery Charge Indicator (no bars displayed) flashes on the screen. 9

22 Getting Started Caring for the Battery Use only Samsung-approved batteries, desktop and travel chargers. These chargers maximize battery life and performance. Using other batteries or chargers may invalidate your warranty and may damage the battery. For proper battery care, please follow these guidelines: To avoid damage, charge the battery in temperatures that range from 32 F to 104 F (O C to 40 C). Do not use the battery charger in direct sunlight or in high humidity areas (such as a bathroom). Never dispose of the battery by incineration (fire). Keep the metal contacts at the battery base clean. Do not attempt to disassemble or short-circuit the battery, as injuries or burns may result. Replace the battery when it no longer provides acceptable performance. Do not store the battery in high-temperature areas for a long time. Do not allow metal objects or liquids to contact or short-circuit the battery terminals, as injuries or burns may result. Table 3: Battery Storage Temperatures Recommended Storage Temperature Ranges Less than one month 4 F to 122 F (-20 C to 50 C) More than one month -4 F to 95 F (-20 C to 35 C) 10

23 Getting Started Battery Disposal and Recycling Please be aware of the following guidelines when disposing of or recycling the battery: Do not dispose of the battery in a fire; the cell may explode. Check the regulations in your area for special disposal instructions. Do not open or puncture the battery; the released electrolyte is corrosive and may cause damage to the eyes and skin. This substance also can be toxic if swallowed. Charge the battery in accordance with the instructions specified in this manual. Lithium Ion batteries are recyclable. Return unwanted Samsung batteries to your nearest Samsung Service Center. For the Samsung Service Center nearest you, call toll-free HELP (4357) in the U.S. Table 4: Sprint PCS Phone and Battery Specifications CDMA PCS Digital: Single Mode CDMA PCS 1900 MHz Graphic LCD: 5 Lines (4 Text Lines, 1 Icon Line) Battery Type: Standard: 1000 mah Li-Ion Extended: 1600 mah Li-Ion PCS Antenna: 1/4 Wave (down), 5/8 Wave (up) PCS Phone with: Standard Battery Extended Battery Dimensions (H x W x D): 4.8 x 2 x 1 inches 4.8 x 2 x 1.1 inches 122 x 50 x 24.5 mm 122 x 50 x 28.5 mm Weight: 5.4 oz. 5.9 oz. 154 g 168 g Volume: 140 cc 160 cc Talk Time: up to 2.5 hours up to 4 hours or or Standby Time: up to 35 hours up to 55 hours 11

24 Getting Started Basic Operations of Your Sprint PCS Phone Power On / Off Press and hold. Menu Scrolling Press, then or. Make Calls Enter number, and then press. Voice Dialing Open Flip, or press and hold (setting dependent), and then say the name. Correct Mistakes Press. Redial Call Press twice. Speed Dialing Enter memory location, and then press. End Call Press, or close flip. Answer Call Press, or open flip. Save Numbers Enter phone number, press, and then follow screen prompts. Outgoing Call Press,, to review the last 9 outgoing calls. Incoming Call Press,, to review the last 9 incoming calls. Missed Call Press,, to review the last 9 missed calls. Name Search Press in Standby Mode. 12

25 Getting Started Turning on Your Sprint PCS Phone To power on your Sprint PCS Phone, press and hold. The red light flashes, an alert sounds, and Searching for Service displays. The display updates to reflect the following conditions: When the system locates service, the greeting displays, along with the date and time. You can now place and receive calls. If the system cannot locate service, No Service Available displays. In this case, you cannot place and receive calls. Power off the phone, and then try again later when service is available. If your Sprint PCS Phone is locked, Locked displays. Enter the four-digit lock code to unlock the phone. If KeyGuard is active, KeyGuard displays. Press and hold to unlock the keypad. Conversation Mode You can place and answer calls only when your Sprint PCS Phone is powered on. During a call, the phone is in Conversation mode. Standby Mode When your Sprint PCS Phone is on but no call is in progress, the phone is in Standby mode. Power Save Mode Your Sprint PCS Phone automatically enters Power Save mode if it does not locate service 15 minutes after you press. In this case, Power Save No Service Available displays. The phone periodically wakes up and searches for service. While in Power Save mode, your Sprint PCS Phone also searches for service in response to any keypress. The time and date do not display while the phone is outside of a Sprint PCS Service Area. 13

26 Getting Started Display Options Your Sprint PCS Phone provides several display options: Backlight Control When the phone is attached to the Hands-Free Car Kit, the backlight remains on. When KeyGuard is active, the backlight remains off. At other times, you can select backlight options. To select backlight options: 1. Press to display the Main Menu. 2. Press for Display. 3. Press for Backlight. 4. Press the scroll keys to scan menu options: 10 Seconds (after last keypress), 30 Seconds (after last keypress), On Flip Open, Off. 5. When the desired option displays, press to save the setting. Personal Greeting You can create a 12-character personal greeting that displays in Standby mode. To create a personal greeting: 1. Press to display the Main Menu. 2. Press for Display. 3. Press for Greeting. 4. Enter your personal greeting by pressing the alphanumeric keys on the keypad. (See Alpha Entry on page 21.) 5. Press to save the setting. 14

27 Getting Started Version Display You can view the software version of your Sprint PCS Phone during conversation or in Standby mode. To view the version in Standby mode: 1. Press to display the Main Menu. 2. Press for Display. 3. Press for Version. 4. Press or to return to the previous screen. To view the version in Conversation mode: Press,. 15

28 Getting Started Menu Organization Your Sprint PCS Phone includes both a Main Menu and an In Use Menu. Main Menu The Main Menu in Standby mode contains 10 primary options, many of which contain sub-menus with more specific options. See Table 5: Main Menu Structure on page 17. In Use Menu The In Use Menu options are available in Conversation mode: 1. (Un)mute 2. Silent Key 3. Phone Book 4. Version 5. Send Tel # Menu Navigation To access a menu option, press, and then press the associated digit key to select the desired option. As an alternative to pressing the digit keys, access the menu, and then press the scroll keys to scan options. Pressing the scroll keys highlights each option in sequence. Press to select the highlighted option. 16

29 Getting Started Table 5: Main Menu Structure Sprint PCS Phone SCH-2000 Standby Menu Main Menu Menu Level 1 Menu Level 2 Menu Level 3 1. Calls 1. Outgoing 2. Incoming 3. Missed 4. Air Time 1. Last Call 2. Total 3. Erase Total 2. Phone Book 1. Find Name 2. My Phone # 3. Add Entry 4. Find Entry 5. Services 1. Dir. Assist 2. Customer Care 3. Prepaid 3. Voice Dial 1. Record 2. Review 3. Erase All 4. Set Active Talk Only Talk or Flip 4. Sounds 1. Ring Vol. 2. Ring Type 1. Calls 1. With ID 2. Without ID 2. Messages 1. Voice 2. Page 3. Text 3. Alarm 3. Msg. Ring 4. Key Beep 5. Tone Length 6. Alert Vol. 17

30 Getting Started Sprint PCS Phone SCH-2000 Standby Menu (Cont.) Main Menu Menu Level 1 Menu Level 2 Menu Level 3 5. Display 1. Backlight 2. Greeting 3. Version 6. Security 1. Lock Phone 2. Limit Use 1. Outgoing 2. Incoming 3. Phone Book 4. Roaming 3. Lock Code 4. Special #s 5. Erase 1. Call Logs 1. Outgoing 2. Incoming 3. Missed 4. All 2. Messages 3. Phone Book 6. Reset Phone 7. Alerts 1. Minute Beep 2. Service 8. Setup 1. AnyKey Ans. 2. Talk Key Calls Phone Book 9. Alarm 1. Set 2. Cancel 0. KeyGuard* * The KeyGuard menu option is available only in Standby mode. 18

31 Calling Options 2 Calling Options Overview of Calling Options Character Entry Placing / Answering Calls Ringer / Alert Options Tracking Calls Through Call Logs 19

32 Calling Options Overview of Calling Options Your Sprint PCS Phone TM provides a variety of calling options. For detailed information on each of the following calling options, see the specific section in this manual: Enter the phone number by pressing the digit keys, and then press. Access a phone number stored in the Call Logs, and then press. Access an entry in the Internal Phone Book, and then press. Use Speed Dialing. Call emergency or special numbers in Lock mode. Initiate Three-Way Calling during conversation. Activate Four-Digit Dialing. Character Entry Your Sprint PCS Phone provides the option of entering and storing names / numbers, text messages, and a personal greeting. You can enter upper case and lower case letters, numbers, and punctuation marks by pressing the alphanumeric keys on the keypad. 20

33 Calling Options Alpha Entry To enter letters: 1. Press the associated alphanumeric key to enter a letter. The first letter of each word displays in upper case by default, followed by lower case letters for each subsequent letter. The first letter following a period or ampersand also defaults to upper case. 2. To select the desired character, repeatedly press an alphanumeric key to cycle through the letters and the number associated with that key. For example, repeatedly press to display A, B, C, a, b, c, To enter a subsequent letter, press the associated alphanumeric key. If the next letter is the same as the previous letter (or appears on the same key), press to move to the next space, and then enter the next letter. 4. To erase a letter entered incorrectly, press. You can also press the left scroll key (up arrow key), and then enter a different letter. To erase the entire entry, press and hold. Digit Entry To enter digits: 1. Press the associated digit key. The entered digits display on the screen from left to right. 2. To erase a digit, press. To erase an entire number entry, press and hold. 21

34 Calling Options Punctuation Entry To enter punctuation marks: 1. Press repeatedly to scan punctuation options: Period (. ) Comma (, ) Apostrophe ( ) Ampersand ( & ) Dash ( - ) At Symbol (@) Left Bracket ( ( ) Right Bracket ( ) ) 2. When the desired option displays, press to move to the next space and continue the entry, or press to save the entry. Placing / Answering Calls Placing a Call To place a call: 1. Press and hold to power on your Sprint PCS Phone. An active screen display indicates that the phone is on. (No dial tone sounds.) 2. Enter the phone number, up to 32 digits, by pressing the digit keys. The phone number displays on the screen from left to right. 3. Press. The phone places the call to the entered phone number. 22

35 Calling Options Digit Entry Menu The Digit Entry Menu provides special dialing options in dialing mode. Available options vary depending on the number of digits entered. For example, when using Three-Digit Dialing, Option 1 is Speed Dial. When entering a standard, 10-digit phone number, Option 1 is Talk. To access the Digit Entry Menu: 1. Enter the phone number by pressing the digit keys. 2. Press to display the Digit Entry Menu. 3. Press the associated digit key to select one of the following options: Press for Speed Dial (Option 1 when entering up to three digits within the 179 memory locations). Press for 4-DigiDial (Option 1 when entering four digits). Press for Talk (Option 1 when entering a standard phone number). Press for Save (Option 2 when entering a standard phone number). Press for Find. Press for Hard Pause. Press for 2 Sec. Pause. 4. Press to place the call (unless you selected the Talk menu option when entering a standard phone number). The text notification Connecting displays, along with the entered phone number and name (if available). 23

36 Calling Options Dropped Call Alert A dropped call can occur during conversation in response to a signal fade. In this case, the call ends, and Call Dropped displays on the screen. To acknowledge a dropped call alert, press. Failed Call Alert A failed call can occur while dialing if your Sprint PCS Phone is out of calling range or the network is busy. The phone responds to a failed call by displaying an appropriate text message: Call Failed. Out of Range. or Call Failed. Network Busy. To acknowledge a failed call alert, cancel the call attempt and return to Standby mode by pressing or. Mute Microphone You can mute the microphone during conversation by selecting the Mute option from the In Use Menu. When Mute is active, MUTE and the call timer display. The phone resets this condition to the default unmute setting at call end. To mute the microphone: 1. During conversation, press to display the In Use Menu. 2. Press to mute the microphone. You will hear the other party s conversation, but they will not hear your conversation. 3. To unmute the microphone during the same conversation, repeat Steps 1-2. Selecting the (Un)mute option toggles Mute on and off. 24

37 Calling Options Prepend Dialing The prepend option enables you to add digits, such as area codes and network feature activation codes, to a phone number of up to 10 digits. You can prepend a phone number before dialing, or prepend an existing entry in the Phone Book or Call Logs. To use prepend, access a phone number stored in the Phone Book or Call Logs, and then prepend the number. To prepend existing phone numbers in the Phone Book or Call Logs: 1. Access the phone number entry. 2. When the phone number displays, press to display context-specific options. 3. Press for Prepend. 4. Enter the area code or feature code. 5. Press to call the number. Automatic Hyphenation Automatic Hyphenation follows the North American Numbering Plan, which hyphenates numbers as follows: Digits following a Hard Pause or a Two-second Pause are not hyphenated. (See Pause Dialing on page 54.) Correcting a Misdialed Number To correct a misdialed number: Press to erase the digit, and then enter the correct digit. Press and hold to erase the entire entry, and then enter the correct phone number. 25

38 Calling Options Minute Beep You can set the Minute Beep option to sound an alert 10 seconds before each elapsed minute to remind you of the length of the current call. To turn Minute Beep on and off: 1. Press to display the Main Menu in Standby mode before placing the call. 2. Press for Alerts. 3. Press for Minute Beep. 4. Press or to toggle between On / Off. 5. When the desired option displays, press to save the setting. Ending a Call To end a call, press, or close the flip. The call time displays, along with the name / number of the called party (if available). The phone returns to Standby mode automatically. 26

39 Calling Options Incoming Call Notification Your Sprint PCS Phone signals an incoming call or message in the following ways: The screen and keypad lights turn on. The red LED on the top of the handset flashes. The ringer sounds (unless set to Vibrate or Off). Incoming call notification continues until one of the following events occurs: You answer the call. You press or you press the Volume button to silence the ringer without answering. The calling party ends the call. The network stops paging the handset. Your Sprint PCS Phone provides the following call notification features: Nine unique ring types and four melody tones Name display with Caller ID Automatic storage of call information in the Call Logs (up to nine phone numbers for outgoing, incoming, missed calls) Vibrate option (silent ringer) Three answer options (Open the flip, press, or use Any Key Answer.) For detailed information on these options, see the related section in this manual. Answering a Call To answer an incoming call, press, or open the flip. 27

40 Calling Options Missed Call Notification Missed calls are unanswered incoming calls when your Sprint PCS Phone is on and service is available. The Missed Calls Log records the missed call if Caller ID is available and unrestricted. When viewing an entry in the Missed Calls Log, you can store the entry in the Phone Book by pressing. To review missed calls: 1. Press to display the Main Menu. 2. Press for Calls. 3. Press for Missed Calls. The phone displays a list of missed calls by name / number (if available). 4. Press the scroll keys to scroll to the desired entry. 5. When the desired entry displays, press for contextspecific options: Press for Talk. Press for Save. Press for Prepend. 6. Press to return to the previous screen. 28

41 Calling Options Ringer / Alert Options Your Sprint PCS Phone receives incoming calls and provides call notification only when it is on. Notification type depends on the selected settings. To set ringer / alert options: 1. Press to display the Main Menu. 2. Press for Sounds. 3. Press the corresponding digit key to select the desired option: Press for Ring Volume. Press for Ring Type, and then select (1) Calls, (2) Messages, or (3) Alarm. Press for Message Ring. Press for Key Beep. Press for Tone Length. Press for Alert Volume. 4. When the desired option displays, press the scroll keys to scroll to the desired ring type or volume level. 5. When the desired ring type or volume level displays, press to save the setting. 29

42 Calling Options Ring Volume Setting You can set ring volume in Standby mode from the Main Menu or by pressing the Volume buttons on the side of the phone. During an incoming call, press the Volume buttons to mute the ringer. To adjust ring volume in Standby mode: 1. Press to display the Main Menu. 2. Press for Sounds. 3. Press for Ring Volume. 4. Press the scroll keys to scan volume options: 1 Beep, High, Medium, Low, Vibrate, Off. 5. When the desired volume level displays, press to save the setting. 30

43 Calling Options Ring Type Setting You can set different ring types for calls, voice, page and text messages, and the alarm. To set ring types: 1. Press to display the Main Menu. 2. Press for Sounds. 3. Press for Ring Type. 4. Press the corresponding digit key to select the desired option: Press for Calls, and then select (1) With Caller ID or (2) Without Caller ID. Press for Messages, and then select (1) Voice, (2) Page, or (3) Text. Press for Alarm. 5. Press the scroll keys to scan ring types and melody tones. Each tone sounds as you scan the options. 6. When the desired option displays, press to save the setting. Message Ring Setting The Message Ring option enables you to set the volume for the selected Message Ring Type. To set message ring volume: 1. Press to display the Main Menu. 2. Press for Sounds. 3. Press for Message Ring. 4. Press the scroll keys to scan volume options: High, Medium, Low, Off, 1 Beep, Vibrate. 5. When the desired option displays, press to save the setting. 31

44 Calling Options Key Beep Setting The Key Beep sounds in response to digit key presses. To set key beep volume: 1. Press to display the Main Menu. 2. Press for Sounds. 3. Press for Key Beep. 4. Press the scroll keys to scan volume options: High, Medium, Low, Off. 5. When the desired option displays, press to save the setting. Tone Length Setting You can select short or long DTMF tones. To set the tone length: 1. Press to display the Main Menu. 2. Press for Sounds. 3. Press for Tone Length. 4. Press the scroll keys to toggle between Short / Long. 5. When the desired tone length displays, press to save the setting. Ring Tone Mute Mute the ringer during an incoming call by pressing the Volume buttons on the side of your Sprint PCS Phone, or by pressing before answering the call. At call end, the saved ring volume setting resets automatically. 32

45 Calling Options Alerts Menu The Alerts menu is available in Standby mode to turn the Minute Beep and Service alert tones on and off. To select Alert options: 1. Press to display the Main Menu. 2. Press for Alerts. 3. Press the associated digit key to select an option: Press for Minute Beep. Press for Service. 4. Press the scroll keys to toggle between On / Off. 5. When the desired option displays, press to save the setting. Alert Volume The Sounds menu provides the option of adjusting the volume of the Service alerts you select from the Alerts menu. To adjust Alert Volume: 1. Press to display the Main Menu. 2. Press for Sounds. 3. Press for Alert Volume. 4. Press the scroll keys to scan volume options: Low, Medium, High, Off. 5. When the desired option displays, press to save the setting. 33

46 Calling Options Alarm You can set the 24-hour alarm to sound an alert at the set time, when your Sprint PCS Phone is on. If the phone is off at the alarm set time, the alarm will not sound. To set the alarm: 1. Press to display the Main Menu. 2. Press for Alarm. 3. Press for Set. If the alarm is set, the screen displays the set time and provides the option of overwriting the current setting. Press to overwrite the current setting. If the alarm is not set, or if you are overwriting the current setting, the screen prompts for AM / PM. Press the scroll keys to select AM / PM, and then press to save the setting. 4. Enter the time (HH / MM) by pressing the digit keys. To correct a digit entered incorrectly, press, and then enter the correct digit. 5. Press to save the setting. 6. Respond to the screen prompt by entering the phone number. (You can also set the alarm without entering a phone number.) If the entered number matches a Phone Book entry, the party s name displays. When there is no Phone Book match, the entered phone number displays. 7. Press to save the setting. The entered phone number, alarm set time, and a confirmation message display. Continued on next page 34

47 Calling Options Continued from previous page 8. At the set time, the alert sounds, and the name / number displays, if available. Respond to the alarm in one of the following ways: To call the displayed phone number, press. To silence the alarm and return to Standby mode, press. 9. To cancel the alarm at any time, access the Alarm option (Steps 1 and 2), press to cancel the setting, and then press to confirm the action. 35

48 Calling Options Tracking Calls Through Call Logs The Call Logs store up to nine incoming calls, nine outgoing calls and nine missed calls. Each log stores the name and phone number (if available), as well as the date / time stamp. In case of duplicate entries back to back, the system consolidates those entries and stores only the most recent call from the same phone number. To review call logs: 1. Press to display the Main Menu. 2. Press for Calls. 3. Press the associated digit key to select an option: Press for Outgoing calls. Press for Incoming calls. Press for Missed calls. 4. When the list of calls displays, press the scroll keys to select an entry to view, and then press or the associated digit key to view the date / time stamp for the selected entry. If there is a Phone Book match, the name displays. If there is not a Phone Book match, only the phone number displays. 5. Press to display context-specific options: Press for Talk. Press for Show Entry (or Store if the phone number is not currently stored in the Phone Book). Press for Prepend, and then add an area code or feature code to the number before calling or saving the number. 6. Press to exit the Call Logs and return to the previous screen. 36

49 Calling Options Erasing Call Logs You can erase phone numbers stored in the Call Logs. If the Lock Code screen displays, enter the four-digit lock code, and then continue. To erase call logs: 1. Press to display the Main Menu. 2. Press for Security. 3. Press for Erase. Additional options display. 4. Press for Call Logs. Additional options display. 5. Press the associated digit key to select one of the following context-specific options: Press for Outgoing calls. Press for Incoming calls. Press for Missed calls. Press for All calls. 6. When the screen prompts for confirmation, press to confirm erasing the call logs, or press to cancel the operation. Call Logs Shortcut The Setup menu provides the option of selecting the Call Logs for quick access by pressing. Using this method, you can review the last five outgoing, the last five incoming, and the last five missed calls. To select the Call Logs shortcut: 1. Press to display the Main Menu. 2. Press for Setup. 3. Press for Talk Key. 4. Press the scroll keys to toggle between Calls / Phone Book. 5. When Calls displays, press to save the setting. 37

50 Calling Options Reviewing Airtime You can review the airtime of the most recent call, as well as total airtime for all calls since the last reset action. To review airtime: 1. Press to display the Main Menu. 2. Press for Calls. 3. Press for Airtime. 4. Press the associated digit key to display airtime for the selected calls: Press for Last Call. Press for Total. Press for Erase Total. 5. Press or to return to Standby mode. 38

51 Internal Phone Book 3 Internal Phone Book Overview of the Internal Phone Book Storing Phone Numbers / Names Viewing Stored Entries Dialing from the Internal Phone Book Displaying Your Phone Number Editing / Erasing Phone Book Entries Storing Secret Numbers Special Calling Services 39

52 Internal Phone Book Overview of the Internal Phone Book The Internal Phone Book provides the following features: 179 memory locations Optional name entry Audible alert and text notification when overwriting or erasing entries Automatic scrolling to the next available location, with manual location selection option Adding / Editing entries by name or location Direct access retrieval of entries by name or location Searching entries by name or location Speed Dialing Placing a call to the displayed Phone Book entry Hard Pause / Time Pause Support Secret number calling / Silent keypad dialing Prepending phone numbers Phone Book match for Incoming / Outgoing Calls, Call Waiting, Three-Way Calling, Missed Calls, and SMS Messages Name / Number display when entry includes name Save to Phone Book option at call end if phone number is not currently stored Four-digit Dialing, with scrollable number list when two or more numbers with the same last four digits are stored 40

53 Internal Phone Book Storing Phone Numbers / Names To store phone numbers / names: 1. Press to display the Main Menu. 2. Press for Phone Book. 3. Press for Add Entry. The screen prompts for a 10- digit phone number, but you can enter up to 32 digits. 4. Enter the phone number by pressing the digit keys. The number displays from left to right. 5. To enter a pause after the phone number, press, and then select (1) Hard Pause or (2) 2 Sec. Pause. (See Pause Dialing on page 54.) 6. To store the phone number, press. The first available location displays. 7. To accept the displayed location, press. To select another location, press the scroll keys to scroll to the desired location, and then press. 8. To include a name with the phone number entry, respond to the screen prompt by entering the name. (See Alpha Entry on page 21.) 9. After entering the name, press. Storing Phone Numbers at Call End To store a phone number following conversation: 1. Press to end the call. The call time, phone number, and the Save option display. 2. To store the phone number, press. The first available location displays. 3. To accept the location, press. To select another location, press the scroll keys to scroll to the desired location, or enter the location number by pressing the digit keys, and then press to save the setting. 41

54 Internal Phone Book Viewing Stored Entries Finding Entries By Location To find an entry by location: 1. Press to display the Main Menu. 2. Press for Phone Book. 3. Press for Find Entry. The screen prompts for a location. 4. Enter the location by pressing the associated digit key, or press the scroll keys to scroll to the desired location, and then press to display the selected entry. 5. When the desired entry displays, press to place a call. Finding Entries by Name You can locate Phone Book entries quickly when the phone is in Standby mode: Press to access the Phone Book in one step, and then press the scroll keys to scan entries. To find Phone Book entries from the Main Menu: 1. Press to display the Main Menu. 2. Press for Phone Book. 3. Press for Find Name. Stored names display in an alphabetical list. 4. Press the scroll keys to scroll to the desired name. You can also enter the first letter of the name by pressing the associated alphanumeric key. Using this method, the phone searches for the names in the list beginning with that letter, and then displays the first name in that section of the list. If desired, you can also enter the second letter in the name by pressing the associated alphanumeric key. 5. When the desired entry displays, press to place a call. 42

55 Internal Phone Book Dialing from the Internal Phone Book Dialing By Memory Location Your Sprint PCS Phone TM enables you to place calls quickly by entering the associated digit key(s) for the Phone Book memory location of the phone number you are calling. The following table outlines dialing shortcuts: Table 6: Memory Dialing Shortcuts ACTIVITY SHORTCUT One-touch Dialing: Press and hold the associated digit key for the location. Two-touch Dialing: Press the first associated digit key, and then press and hold the second digit key. Three-touch Dialing: Press the first associated digit key, press the second digit key, and then press and hold the third digit key. Four-Digit Dialing The phone provides the option of four-digit dialing of numbers stored in the Phone Book. If more than one phone number saved in the Phone Book contains the same last four digits, Wait displays. Press the scroll keys to scan the phone numbers and to highlight the selected number, and then press, or follow the steps below: To place a call using Four-Digit Dialing: 1. Dial the last four digits of the phone number. 2. Press to display the Digit Dial menu. 3. Press for 4 DigiDial. The phone dials the phone number automatically. 43

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