60s and 100s Installation Guide

Transcription

1 60s and 100s Installation Guide Part No. N Rev A Published February 2005

2 COPYRIGHT 2005 Nokia Corporation. All rights reserved. Rights reserved under the copyright laws of the United States. RESTRICTED RIGHTS LEGEND Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS Notwithstanding any other license agreement that may pertain to, or accompany the delivery of, this computer software, the rights of the United States Government regarding its use, reproduction, and disclosure are as set forth in the Commercial Computer Software-Restricted Rights clause at FAR IMPORTANT NOTE TO USERS This software and hardware is provided by Nokia Corporation as is and any express or implied warranties, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose are disclaimed. In no event shall Nokia, or its affiliates, subsidiaries or suppliers be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this software, even if advised of the possibility of such damage. Nokia reserves the right to make changes without further notice to any products herein. TRADEMARKS Nokia is a registered trademark of Nokia Corporation. Other products mentioned in this document are trademarks or registered trademarks of their respective holders. 2 Nokia 60s and 100s Installation Guide

3 Nokia Contact Information Corporate Headquarters Web Site Telephone or Fax Mail Address Nokia Inc. 313 Fairchild Drive Mountain View, California USA Regional Contact Information Americas Nokia Internet Communications 313 Fairchild Drive Mountain View, CA USA Tel: Outside USA and Canada: Europe, Middle East, and Africa Nokia House, Summit Avenue Southwood, Farnborough Hampshire GU14 ONG UK Tel: UK: Tel: France: Asia-Pacific 438B Alexandra Road #07-00 Alexandra Technopark Singapore Tel: Nokia Customer Support Web Site: Americas Europe Voice: or Voice: +44 (0) Fax: Fax: +44 (0) Asia-Pacific Voice: Fax: Nokia 60s and 100s Installation Guide 3

4 4 Nokia 60s and 100s Installation Guide

5 Contents About this Guide In This Guide Conventions This Guide Uses Notices Command-Line Conventions Text Conventions Related Documentation Overview About the Nokia 60s and 100s Appliances Memory Encryption Acceleration Managing the Nokia 60s and 100s Appliances Appliance Overview Ethernet Management Ports Built-in Console Port Built-in AUX Port Status LEDs Site Requirements Software Requirements Installing the Appliance Rack Mounting the Appliance Connecting Power and Turning the Power On Connecting Network Interfaces Nokia 60s and 100s Installation Guide 5

6 3 Performing the Initial Configuration Using a Console Connection to Perform the Initial Configuration. 32 Accessing Nokia Network Voyager Accessing Voyager Reference Information Using Voyager to Monitor a Nokia 60s or 100s Appliance Installing and Replacing Network Interface Cards Deactivating Configured Interfaces Removing, Installing, and Replacing NICs Configuring and Activating Interfaces Monitoring Network Interface Cards Connecting PMC Network Interface Cards Dual-Port 10/100 Ethernet Interface, PMC Ethernet PMC NIC Features Ethernet NIC Connectors and Cables Installing and Replacing Other Components Installing a PCMCIA Modem Replacing a Hard-Disk Drive Replacing or Upgrading Memory Before You Start Adding or Replacing DIMMs Installing an Encryption Accelerator Card Before You Start Installing the Card Using the Boot Manager Variables Viewing the Variables and Other System Parameters Nokia 60s and 100s Installation Guide

7 Setting the Variables Other commands Booting the System Using the Boot Manager to Install IPSO Protecting the Boot Manager with a Password Installing the Boot Manager Upgrading the Boot Manager Troubleshooting General Troubleshooting Information Troubleshooting Routing Problems A Technical Specifications Physical Dimensions Space Requirements NIC Interfaces B Compliance Information Declaration of Conformity Compliance Statements FCC Notice (US) Index Nokia 60s and 100s Installation Guide 7

8 8 Nokia 60s and 100s Installation Guide

9 Figures Figure 1 Component Locations Front View Figure 2 Component Locations Rear View Figure 3 Ethernet Management Ports Details Figure 4 Pin Assignments for Console Connection Figure 5 Pin Assignments for Modem Connection Figure 6 Appliance Status LEDs Figure 7 Mounting Screws Location Figure 8 Adjustable Mounting Brackets Figure 9 Back Panel Power Switch Figure 10 Voyager Reference Access Points Figure 11 Dual-Port Ethernet NIC Front Panel Details Figure 12 Output Connector for the Ethernet Cable Figure 13 Ethernet Crossover-Cable Pin Connections Figure 14 Hard-Disk Drive Location Figure 15 DIMM Socket Locations Nokia 60s and 100s Appliance Installation Guide 9

10 10 Nokia 60s and 100s Appliance Installation Guide

11 About this Guide This manual provides information for the installation and use of the Nokia 60s and 100s appliances. Installation and maintenance should be performed by experienced technicians or Nokia-approved service providers only. This preface provides the following information: In This Guide Conventions This Guide Uses Related Documentation In This Guide This guide is organized into the following chapters and appendixes: Chapter 1, Overview presents a general overview of the 60s and 100s appliances. Chapter 2, Installing the Appliance explains how to rack-mount the appliance and how to physically connect it to a network and power. Chapter 3, Performing the Initial Configuration explains how to make the appliance available on the network. Chapter 4, Installing and Replacing Network Interface Cards explains how to install, monitor, and replace network interface cards (NICs). Chapter 5, Connecting PMC Network Interface Cards explains how to connect to and use each of the supported NICs. Nokia 60s and 100s Installation Guide 11

12 Chapter 6, Installing and Replacing Other Components explains how to install or replace PCMCIA modems, memory, the hard-disk drive, and an encryption accelerator card (Nokia 100s only). Chapter 7, Using the Boot Manager explains how to use the boot manager, which is part of the IPSO software. Chapter 8, Troubleshooting discusses problems you might encounter and proposes solutions to these problems. Appendix A, Technical Specifications gives technical specifications such as interface characteristics. Appendix B, Warranty and Software License contains Nokia warranty and software license information. Appendix C, General Public Licensed Software provides information about publicly licensed software that comes with the appliance. Appendix B, Compliance Information includes compliance and regulatory information. Appendix E, Glossary provides a glossary of acronyms used in this document. Conventions This Guide Uses The following sections describe the conventions this guide uses, including notices, text conventions, and command-line conventions. Notices Warning Warnings advise the user that bodily injury might occur because of a physical hazard. 12 Nokia 60s and 100s Installation Guide

13 Conventions This Guide Uses Caution Cautions indicate potential equipment damage, equipment malfunction, loss of performance, loss of data, or interruption of service. Note Notes provide information of special interest or recommendations. Command-Line Conventions This section defines the elements of commands that are available in Nokia Internet Communications products. You might encounter one or more of the following elements on a command-line path. Table 1 Command-Line Conventions Convention command Italics Description This required element is usually the product name or other short word that invokes the product or calls the compiler or preprocessor script for a compiled Nokia product. It might appear alone or precede one or more options. You must spell a command exactly as shown and use lowercase letters. Indicates a variable in a command that you must supply. For example: delete interface if_name Supply an interface name in place of the variable. For example: delete interface nic1 Nokia 60s and 100s Installation Guide 13

14 Table 1 Command-Line Conventions (continued) Convention angle brackets < > Description Indicates arguments for which you must supply a value: retry-limit <1 100> Supply a value. For example: retry-limit 60 Square brackets [ ] Indicates optional arguments. delete [slot slot_num] For example: delete slot 3 Vertical bars, also called a pipe ( ) Separates alternative, mutually exclusive elements. framing <sonet sdh> To complete the command, supply the value. For example: framing sonet or framing sdh -flag.ext A flag is usually an abbreviation for a function, menu, or option name, or for a compiler or preprocessor argument. You must enter a flag exactly as shown, including the preceding hyphen. A filename extension, such as.ext, might follow a variable that represents a filename. Type this extension exactly as shown, immediately after the name of the file. The extension might be optional in certain products. 14 Nokia 60s and 100s Installation Guide

15 Conventions This Guide Uses Table 1 Command-Line Conventions (continued) Convention Description (., ; + * - / ) Punctuation and mathematical notations are literal symbols that you must enter exactly as shown. ' ' Single quotation marks are literal symbols that you must enter as shown. Text Conventions Table 2 describes the text conventions this guide uses. Table 2 Text Conventions Convention monospace font bold monospace font Key names Menu commands Description Indicates command syntax, or represents computer or screen output, for example: Log error Indicates text you enter or type, for example: # configure nat Keys that you press simultaneously are linked by a plus sign (+): Press Ctrl + Alt + Del. Menu commands are separated by a greater than sign (>): Choose File > Open. Nokia 60s and 100s Installation Guide 15

16 Table 2 Text Conventions (continued) Convention The words enter and type Italics Description Enter indicates you type something and then press the Return or Enter key. Do not press the Return or Enter key when an instruction says type. Emphasizes a point or denotes new terms at the place where they are defined in the text. Indicates an external book title reference. Indicates a variable in a command: delete interface if_name Related Documentation The Nokia 60s and 100s documentation set consists of Release Notes for the Nokia software release you are running, the Nokia 60s and 100s Installation Guide (this document), a Voyager inline help feature, and the Voyager Reference Guide (online). You can find the Nokia 60s and 100s Installation Guide in PDF on the World Wide Web support site ( You can access inline help and the Voyager Reference Guide from Voyager, the interface to the IPSO operating system. To access inline help for a specific subject, click the Help button next to the subject. Access the Voyager Reference Guide for tasks, examples, and more information by clicking the Doc button. 16 Nokia 60s and 100s Installation Guide

17 1 Overview This chapter provides an overview of the 60s and 100s appliances and the requirements for using those appliances. The following topics are covered: About the Nokia 60s and 100s Appliances Managing the Nokia 60s and 100s Appliances Site Requirements Software Requirements About the Nokia 60s and 100s Appliances The Nokia 60s and 100s appliances combine the power of the Nokia IPSO operating system and Nokia Secure Access System (Nokia SAS). Both the 60s and 100s platforms share the same one-rack unit (1 RU) size and support the same selection of network interface cards. Memory The Nokia 60s appliance supports from 256 MB to 512 MB of memory. The Nokia 100s appliance supports from 256 MB to 1 GB of memory and provides approximately twice the throughput of the Nokia 60s. Nokia 60s and 100s Installation Guide 17

18 1 Overview Encryption Acceleration Both the 60s and 100s appliances provide built-in hardware-based encryption acceleration. The 100s appliance also supports an optional encryption accelerator card to further enhance SSL VPN performance. This guide provides documentation for both the 60s and 100s appliances. Most of the information for how to use these two appliances is the same. Where differences exist, they are noted in the documentation. The Nokia 60s and 100s appliances are ideally suited for growing companies and satellite offices. The small size of the 60s and 100s appliance makes them ideal for installations that need to conserve space. As network devices, the 60s and 100s appliances support a comprehensive suite of IP-routing functions and protocols, including RIPv1/RIPv2, IGRP, OSPF and BGP4 for unicast traffic, and DVMRP for multicast traffic. The integrated router functionality eliminates the need for separate intranet and access routers in security applications. Managing the Nokia 60s and 100s Appliances You can manage the 60s and 100s appliances by using the Nokia Network Voyager: Nokia Network Voyager an SSL-secured, Web-based element management interface. Voyager is preinstalled on the 60s and 100s appliance and enabled through the IPSO operating system. With Voyager, you can manage, monitor, and configure the 60s and 100s appliance from any authorized location within the network by using a standard Web browser. For information about how to access Voyager and the related reference materials, see Accessing Nokia Network Voyager on page Nokia 60s and 100s Installation Guide

19 Appliance Overview Appliance Overview The following figures show component locations for the Nokia 60s and 100s. Figure 1 Component Locations Front View Status LEDs Modem (AUX) port 60s PMC interfaces Reset switch PCMCIA slots Console port Figure 2 Component Locations Rear View Built-in Ethernet ports for management connection Power switch Power plug Nokia 60s and 100s Installation Guide 19

20 1 Overview Ethernet Management Ports The Ethernet management ports are located on the front of the appliance. Figure 3 shows the layout of the Ethernet management ports and link LEDs. Note The Ethernet management ports are intended for management purposes. These ports do not provide the same performance as Ethernet cards in the PMC slots. Figure 3 Ethernet Management Ports Details Activity LED (yellow) Link LED (green) RJ-45 connectors Caution Cables that connect to the Ethernet ports must be IEEE compliant to prevent potential data loss. The 60s and 100s appliances include two PMC (PCI mezzanine cards) expansion slots for Nokia supported network interface cards. For information about using supported LAN cards, see page 47. The 60s and 100s appliances also include a PCMCIA slot that supports PCMCIA modems. See Installing a PCMCIA Modem on page Nokia 60s and 100s Installation Guide

21 Appliance Overview Note Nokia products only support NICs purchased from Nokia Corporation or Nokia-approved resellers. The Nokia Global Support Services group can only provide support for Nokia products that use Nokia-approved accessories. For sales or reseller information, contact a Nokia service provider listed in the Nokia Contact Information on page 3. Built-in Console Port Use the built-in console port, shown in Figure 1 to supply the information that makes the appliance available on the network. Figure 4 provides pin assignment information for console connections. Figure 4 Pin Assignments for Console Connection Pin# Assignment Input/Output 1 DCD Input RXD Input 3 TXD Output DTR Output 5 GND 6 DSR Input 7 RTS Output 8 CTS Input 9 DTR Output Nokia 60s and 100s Installation Guide 21

22 1 Overview Built-in AUX Port Use can use the AUX port, shown in Figure 1, to establish a modem connection for managing the appliance. Figure 5 provides pin assignment information for modem connections. Figure 5 Pin Assignments for Modem Connection Pin Input/Output To DB25 Cable Out To DB9 Cable Out 1 (DCD) Input 8 (DCD) 7 (RTS) 8 (CTS) 2 (RXD) Input 2 (TXD) 3 (TXD) 3 (TXD) Output 3 (RXD) 2 (RXD 4 (DTR) Output 20 (DTR) 6 (DSR) 9 (RI) 5 (GND) 7 (GND) 5 (GND) 6 (DSR) Input 6 (DSR) 4 (DTR) 7 (RTS) Output 4 (RTS) 1 (DCD) 8 (CTS) Input 5 (CTS) 1 (DCD) 9 (RI) Output 22 (RI) 4 (DTR) 22 Nokia 60s and 100s Installation Guide

23 Appliance Overview Status LEDs You can monitor the basic operation of 60s and 100s appliances and network interface cards (NICs) by checking their status LEDs. The system status LEDs are located on the front panel of the appliance, as Figure 6 shows. Figure 6 Appliance Status LEDs Power-status Voltage Fan problem Table 3 Appliance Status LEDs Status Indication Solid Explanation Power on LED Front Panel Symbol Solid Blinking Solid red Unit is experiencing an internal Voltage problem The unit is experiencing a temperature problem One or more fans are not operating properly, or a 5V, 3.3V, or 12V fuse is blown!! Nokia 60s and 100s Installation Guide 23

24 1 Overview The location and meaning of the status LEDs for network interface cards are explained in Chapter 5, Connecting PMC Network Interface Cards. For information on the built-in Ethernet interface LEDs, see Ethernet Management Ports on page 20. For information on the Dual port Ethernet card LEDs, see Dual-Port 10/ 100 Ethernet Interface, PMC on page 47. Site Requirements Before you install a Nokia 60s or Nokia 100s appliance, ensure that your computer room or wiring closet conforms to the environmental specifications listed in Appendix A, Technical Specifications. Warning Hazardous radiation exposure can occur if you use controls, make performance adjustments, or follow procedures that are not described in this document. Warning An explosion can occur if the battery is incorrectly placed. Replace only with the same or equivalent type battery recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. Warning To reduce the risk of fire, electric shock, and injury when you use telephone equipment, follow basic safety precautions. Do not use the product near water. 24 Nokia 60s and 100s Installation Guide

25 Software Requirements Caution Do not place objects over the ventilation holes on the Nokia 60s or 100s appliance. The components might overheat and become damaged. Caution For Nokia 60s or 100s appliances intended for shipment outside of the United States, the cord might be optional. If a cord is not provided, use a power cord rated at 6A, 250V, maximum 15 feet long, made of HAR cordage and IEC fittings approved by the country of end use. Software Requirements Nokia 60s and 100s appliances support the following operating system when this guide was published IPSO v3.8.1 or later. For information about changes to the software requirements or additional applications that have become available since this guide was published, contact your Nokia service provider, as listed in Nokia Contact Information on page 3. Nokia 60s and 100s Installation Guide 25

26 1 Overview 26 Nokia 60s and 100s Installation Guide

27 2 Installing the Appliance This chapter describes how to install the Nokia 60s and 100s appliances. The following topics are covered: Rack Mounting the Appliance Connecting Power and Turning the Power On Connecting Network Interfaces Caution Protect your 60s and 100s appliances and other electronic equipment from static discharge by making sure you are properly grounded before you touch any electronic components. Note The operating temperature range for the 60s and 100s appliances is 0 C to 45 C. Rack Mounting the Appliance The 60s and 100s appliances mount in a standard 19-inch rack with four mounting screws as Figure 7 shows. Nokia 60s and 100s Installation Guide 27

28 100s 2 Installing the Appliance Note To avoid damaging your equipment, Nokia recommends that you use all four rack-mounting screws when you install your appliance on the rack. Figure 7 Mounting Screws Location 60s Mounting Screws You can relocate the mounting brackets as Figure 8 shows so that the unit is 2 inches forward of the rack. Figure 8 Adjustable Mounting Brackets Nokia 60s and 100s Installation Guide

29 Connecting Power and Turning the Power On Caution Blocking ventilation openings during installation may result in damage to the appliance. Connecting Power and Turning the Power On The power plug and power switch for the 60s and 100s appliances are located on the back of the appliance as Figure 9 shows. Note The Nokia 60s and 100s appliance power supplies automatically detect the input voltage (115VAC [90 to 132] or 220VAC [180 to 264]) and configure themselves appropriately. Figure 9 Back Panel Power Switch Power switch Power plug To connect the power supply 1. Connect the power cord securely into the power socket on the back of the appliance. 2. Plug the other end of the cord into a three-wire grounded power strip or wall outlet. 3. Press the power supply switch to the on position to activate the 60s and 100s appliance. Nokia 60s and 100s Installation Guide 29

30 2 Installing the Appliance The fan unit on the power supply turns on when you press the power switch. Verify that the fans are running after you press the switch. Check the power LED on the front panel of the appliance (the Nokia logo) to ensure that the power supply is operating correctly. The power LED should be illuminated. For more information about the system status LEDs, see Status LEDs on page 23. If the power supply fans are not running, or if the power LED is not illuminated: Check the power supply cord to make sure it is properly connected. Make sure the power supply switch is on. Make sure the chassis assembly is pushed all the way in from the front of the platform. Make sure that power is turned on to the power strip or wall receptacle you plugged the appliance in to. If the fans are still not running, or if the power LED does not illuminate, contact your Nokia service provider as listed in Nokia Contact Information on page 3 for technical support. Connecting Network Interfaces Connect at least one network interface to use as the Voyager system management interface. This interface is configured during the system startup procedure, as described in Chapter 3, Performing the Initial Configuration. You can also connect the remaining LAN interface wires at this point, although you are not required to do so. To connect Ethernet devices: Use a straight-through RJ-45 cable to connect to a 10-Mbps or 100-Mbps hub. Use a crossover RJ-45 cable to connect directly to a host. For details, see Ethernet NIC Connectors and Cables on page 48. After you connect the network interfaces, continue with Chapter 3, Performing the Initial Configuration.. 30 Nokia 60s and 100s Installation Guide

31 3 Performing the Initial Configuration The first time you turn power on to a Nokia 60s or 100s appliance, the initial configuration process begins. This process enables you to configure the network settings and provides access to the admin account. You can perform the initial configuration in two ways. You can configure a DHCP server to provide the initial configuration information the first time the appliance is started. You can perform the initial configuration manually by using a console connection. This chapter describes how to perform the initial configuration manually by using a console connection. It includes the following sections: Using a Console Connection to Perform the Initial Configuration Accessing Nokia Network Voyager For information about how to use the DHCP client for initial configuration, see the Read Me First document included with the appliance. Nokia 60s and 100s Installation Guide 31

32 3 Performing the Initial Configuration Using a Console Connection to Perform the Initial Configuration If you do not use DHCP to perform the initial configuration of your 60s and 100s appliance, you must use a serial console connection (cable included). After you perform the initial configuration, the console connection is no longer required. You can use any standard VT100-compatible terminal with an RS-232 data terminal equipment (DTE) interface or terminal-emulation program configured with the following settings for the console: 9600 bps 8 data bits No parity 1 stop bit To connect to the console 1. Connect the supplied null-modem cable (console cable) to the console port on the front panel of the 60s and 100s appliance. Use only the DB9 port on the front panel labeled Console; the serial (AUX) port is an auxiliary modem port. If you connect the console port to a data communications equipment (DCE) device, use a straight-through cable. 60s Console port For cable pin assignments for the console connection, see Built-in Console Port on page Nokia 60s and 100s Installation Guide

33 Using a Console Connection to Perform the Initial Configuration 2. Connect the other end of the cable to the VT100 console or to a system running a terminal-emulation program. To perform the initial configuration 1. Turn on the appliance. At the console a series of startup messages appears, then the following prompt appears: BOOTMGR[0]> The prompt remains on the screen for about five seconds. Note For information about using the boot manager, see Chapter 7, Using the Boot Manager. After some miscellaneous output appears, the following prompt appears: Hostname? If the Hostname? prompt does not appear on the console, check the console port and console display connections to ensure that the serial cable is completely plugged in at both ends. If you verify the console connections and still do not see either the BOOTMGR> or Hostname? prompts, verify that the terminal or terminal emulator program settings are correct. If the settings are correct, contact your Nokia service provider as listed in Nokia Contact Information on page Respond to the Hostname? prompt within 30 seconds to prevent the DHCP client from starting. If the DHCP client starts, it might configure the appliance with an incorrect host name and IP address (this could happen if a DHCP server on your network is configured to respond to any request). To reset the incorrect host name and IP address: a. Establish a console connection to the system. b. Enter the following: Nokia 60s and 100s Installation Guide 33

34 3 Performing the Initial Configuration rm /config/active or mv /config/active /config/active.old c. Reboot the appliance. d. Respond to the Hostname? prompt within 30 seconds to prevent the DHCP client from restarting. 3. At each subsequent prompt, type the requested configuration information and then press Enter. For more information about how to respond to the prompts during the initial configuration process, see the release notes for the Nokia software release you are running. 4. After you complete the initial configuration, you can use Voyager to configure the remaining network ports. Accessing Nokia Network Voyager You can use Voyager to configure the remaining network ports on your 60s and 100s appliances. To open Voyager 1. Start Netscape Navigator or Microsoft Internet Explorer on the host you want to use to complete the configuration. 2. In the Location or Address field, enter the IP address of the initial interface you configured on the appliance. You are prompted to enter the admin username and the password you entered when performing the initial configuration. Note If the username popup menu does not appear, you might not have a network connection between the host and your 60s and 100s 34 Nokia 60s and 100s Installation Guide

35 Accessing Nokia Network Voyager appliance. Confirm the information you entered during the initial configuration and check that all cables are firmly connected. Accessing Voyager Reference Information As you use Voyager, the Voyager Reference Guide and Voyager inline help are available for you to use. You can access both information sources from the Voyager interface, as Figure 10 shows. Figure 10 Voyager Reference Access Points Link to Online Help (Voyager Reference Links to Inline Help (Context Sensitive) Voyager Reference Guide The Voyager Reference Guide is the reference source for Voyager. To access this source, click Doc. Nokia 60s and 100s Installation Guide 35

36 3 Performing the Initial Configuration You can also access the Voyager Reference Guide at the Nokia support site ( or on the CD that was delivered with your 60s and 100s appliance (doc\voyager_guide.pdf). Alternatively, you can order a printed copy. Voyager Inline Help You can access inline help when you use Voyager. Inline help is the contextsensitive information source for Voyager. To enable inline help for a specific subject, click the Help icon next to the subject. You can also click Help at the top of the Voyager window to get inline help for the entire Voyager window. To turn off inline help, click Close. Using Voyager to Monitor a Nokia 60s or 100s Appliance After you install and configure your 60s and 100s appliance, you can use Voyager to monitor its operation. Click Monitor from the Voyager home page to access the monitoring functions. After you finish configuring the network interfaces with Voyager, the appliance is ready for routing and application configuration. Use Voyager to configure the routing performed by the appliance. For information about how to access Voyager, see To open Voyager on page Nokia 60s and 100s Installation Guide

37 4 Installing and Replacing Network Interface Cards Your 60s and 100s appliances come with any network interface cards (NICs) you ordered already installed. This chapter describes how to remove, add, or replace NICs later if it becomes necessary. The following topics are covered: Deactivating Configured Interfaces Removing, Installing, and Replacing NICs Configuring and Activating Interfaces Monitoring Network Interface Cards For detailed information on specific network interface cards, see Chapter 5, Connecting PMC Network Interface Cards.. Caution You should have a working knowledge of networking equipment before attempting to service a 60s or 100s appliance. Limit service of the unit to the procedures described in this chapter. Nokia 60s and 100s Installation Guide 37

38 4 Installing and Replacing Network Interface Cards Caution Protect your 60s or 100s appliance and other electronic equipment from electrostatic discharge (ESD) by making sure you are properly grounded before touching any electronic components. Deactivating Configured Interfaces If you are removing or replacing an installed network interface card, use Voyager to deactivate any configured ports on the NIC before removing it. Deactivate all of the logical interfaces on the NIC. Deactivate all of the physical interfaces on the NIC. If you do not deactivate the interfaces before removing the NIC, you may have to reinstall the NIC to deactivate its logical and physical interfaces in Voyager. For information about how to access Voyager, see Accessing Nokia Network Voyager on page 34. Removing, Installing, and Replacing NICs Note Before removing a configured network interface card with these instructions, you must deactivate the NIC in Voyager. See Deactivating Configured Interfaces for additional information. Use these instructions to remove, install, or replace a NIC in 60s and 100s appliances. Some steps are not applicable to all procedures. The instructions point out steps appropriate to each procedure. 38 Nokia 60s and 100s Installation Guide

39 Removing, Installing, and Replacing NICs To remove, install, or replace a network interface card Note Because power to 60s and 100s appliances is automatically disconnected when the chassis assembly is opened, you do not need to manually disconnect the power for this procedure. Any servicing of the unit, however, should be completed with the chassis assembly fully removed from the appliance. Power is still active in the chassis body and care should be taken when working on the power supply or power supply wiring without disconnecting the power cord. 1. Use Network Voyager to shut the system down. For information about how to access Voyager, see Accessing Nokia Network Voyager on page Use your fingers or a screwdriver to loosen the thumbscrews that hold the chassis assembly. 60s Chassis assembly thumbscrews Nokia 60s and 100s Installation Guide 39

40 4 Installing and Replacing Network Interface Cards 3. Gently pull the chassis assembly forward to expose the NIC connectors. Be careful not to pull the chassis assembly entirely out of the appliance. 100s 4. From underneath the chassis assembly, remove the bezel retaining screws b If you are installing a NIC in an unoccupied slot, remove the blank bezel that occupies the space in the appliance front panel, retain it for future use, and proceed to step Nokia 60s and 100s Installation Guide

41 Removing, Installing, and Replacing NICs 5. From above the chassis assembly, remove the NIC retaining screws from the back of the NIC a 6. Remove the NIC by lifting the back of the NIC away from the chassis assembly and pulling the NIC gently away from the front panel Nokia 60s and 100s Installation Guide 41

42 4 Installing and Replacing Network Interface Cards 7. Insert the new NIC or blank bezel. If you are removing a NIC without installing another NIC: a. Insert a blank bezel into the front panel slot formerly occupied by the NIC and push it gently into place. Make sure that the bezel is completely seated into the front panel and that the screw holes on the bottom of the bezel align with those in the front panel. b. Proceed to step 9. If you are installing or replacing a NIC, insert the NIC. a. Insert the NIC bezel into the front panel a b. Gently push the back of the NIC down toward the chassis assembly. Make sure that the NIC edge is completely seated into the connectors on the chassis assembly. 42 Nokia 60s and 100s Installation Guide

43 Removing, Installing, and Replacing NICs 8. From the top of the chassis assembly, screw the NIC retaining screws into the standoffs on the back of the NIC b 9. From beneath the chassis assembly, screw in the bezel retaining screws a Nokia 60s and 100s Installation Guide 43

44 4 Installing and Replacing Network Interface Cards 10. Close the chassis assembly until it clicks into place. 100s 11. Tighten the thumbscrews that hold the chassis assembly s Chassis assembly thumbscrews The system automatically restarts when the chassis assembly clicks into place. Configuring and Activating Interfaces The Nokia 60s or 100s appliance automatically detects any new NIC when the system is restarted. Use Voyager to configure and activate the logical and physical interfaces on the NIC. For information about how to access Voyager and the related reference materials, see To open Voyager on page Nokia 60s and 100s Installation Guide

45 Monitoring Network Interface Cards Monitoring Network Interface Cards You can assess the general operating condition of the NICs in your appliance by looking at the LED status indicators on the NICs. The status indicators for each NIC are explained in the NIC reference chapter. For the status indicator information for the built-in Ethernet ports or the dual-port Ethernet NIC, see Dual-Port 10/100 Ethernet Interface, PMC on page 47. Use Voyager to access detailed port information. For information about accessing Voyager, see Accessing Nokia Network Voyager on page 34. You can also use the IPSO tcpdump command to examine the track on a specific port. Nokia 60s and 100s Installation Guide 45

46 4 Installing and Replacing Network Interface Cards 46 Nokia 60s and 100s Installation Guide

47 5 Connecting PMC Network Interface Cards This chapter describes the PMC NICs available for the 60s and 100s appliances and explains how to connect those NICs to your network. The following NICs are covered: Dual-Port 10/100 Ethernet Interface, PMC For instructions on adding or replacing interface cards, see Chapter 4, Installing and Replacing Network Interface Cards Caution Protect your 60s or 100s appliance and other electronic equipment from electrostatic discharge (ESD) damage by making sure you are properly grounded before you touch any electronic component. Dual-Port 10/100 Ethernet Interface, PMC Every 60s and 100s appliance has four built-in dual-mode 10-Mbps and 100- Mbps ports. Additionally, the appliance supports Nokia-approved, dual-port UTP5 dual-mode 10-Mbps and 100-Mbps Ethernet NICs. When you purchase an Ethernet NIC with your 60s and 100s appliance, the NIC is installed before the appliance is delivered to you. For information on Nokia 60s and 100s Installation Guide 47

48 5 Connecting PMC Network Interface Cards how to add or replace a NIC later if it become necessary, see Chapter 4, Installing and Replacing Network Interface Cards. Ethernet PMC NIC Features The Ethernet PMC NIC supports tracing through tcpdump. You can configure and monitor Ethernet interfaces with Voyager. Specifically, you set the port speed and full-duplex or half-duplex mode by using Voyager. For information about how to access Voyager and the related reference materials, see Accessing Nokia Network Voyager on page 34. Figure 11 shows the front panel layout of the dual-port Ethernet NIC. Figure 11 Dual-Port Ethernet NIC Front Panel Details Link LEDs (green) NOKIA 10/100 RJ-45 connectors Activity LEDs (yellow) After the power is turned on, the Ethernet link LEDs on the appliance and on the remote equipment illuminate to indicate the connection. As data is transmitted, the activity LEDs on the appliance light up. Ethernet NIC Connectors and Cables The connectors on the Ethernet NIC are RJ-45 connectors: To connect to a 10-Mbps or 100-Mbps hub, use a straight-through RJ-45 cable. To connect directly to a host, use an RJ-45 crossover cable. 48 Nokia 60s and 100s Installation Guide

49 Dual-Port 10/100 Ethernet Interface, PMC Use IEEE BASE-T, 100BASE-TX unshielded twisted-pair, fullduplex or half-duplex cable. Caution Cables that connect to the Ethernet card must be IEEE compliant to prevent potential data loss. You can order appropriate adapter cables separately. You can order additional cables from a cable vendor of your choice. Figure 12 shows the pin assignments for the cable. The RJ-45 cable output connector is numbered from right to left, with the copper tabs facing up and toward you. Figure 12 Output Connector for the Ethernet Cable 8 1 Pin# Assignment 1 TX 2 TX 3 RX 00113b RX 7 8 Figure 13 shows the pin assignments for the RJ-45 cross-over cable. Nokia 60s and 100s Installation Guide 49

50 5 Connecting PMC Network Interface Cards Figure 13 Ethernet Crossover-Cable Pin Connections Nokia 60s and 100s Installation Guide

51 6 Installing and Replacing Other Components This chapter provides information on how to add or replace user serviceable items other than network interface cards in your 60s and 100s appliance. The following topics are covered: Installing a PCMCIA Modem Replacing a Hard-Disk Drive Replacing or Upgrading Memory Installing an Encryption Accelerator Card For instructions on adding or replacing interface cards, see Chapter 4, Installing and Replacing Network Interface Cards Caution You should have a working knowledge of networking equipment before attempting to service a 60s or 100s appliance. Limit service of the appliance to the procedures described in this chapter. Caution Protect your 60s or 100s appliance and other electronic equipment from electrostatic discharge (ESD) damage by making sure you are properly grounded before you touch any component. Nokia 60s and 100s Installation Guide 51

52 6 Installing and Replacing Other Components Installing a PCMCIA Modem The 60s and 100s appliances support a PCMCIA modem card that allows you to set the country code through Voyager. For information about the country codes, see the Voyager Reference Guide. Note The 60s and 100s support Ositech Five of Clubs and Ositech Five of Clubs II PCMCIA modems. Nokia recommends that you purchase your modem only from Nokia or authorized resellers. For further information, contact the appropriate Nokia customer support site listed Nokia Contact Information on page 3. To use a modem with a 60s or 100s appliance 1. If the modem is not already installed, insert the PCMCIA modem into either the top or bottom PCMCIA slot until the modem clicks into place. 60s PCMCIA Slots The modem and the ejector tab on the left of the slot protrude from the unit. The appliance automatically recognizes the modem. 2. Connect the modem to a phone line. Use the appropriate cable for the modem and telephone system in the country in which the device is used. To configure IPSO to allow logins through the modem, click Config on the Home page in Voyager and then click on the Network Access and Services link in the Security and Access Configuration section. 52 Nokia 60s and 100s Installation Guide

53 Replacing a Hard-Disk Drive For information about accessing Voyager and the related reference materials, see Using Voyager to Configure the Network Interfaces on page 67. Replacing a Hard-Disk Drive The Nokia 60s and 100s appliances include one hard-disk drive unit, which you can remove and replace. The following figure shows the location of the hard-disk drive on the motherboard. Note Back up your hard-drive files to a remote system on a regular basis. For back up and restore procedures, see the IPSO release notes. Figure 14 Hard-Disk Drive Location Hard-disk drive 100s Note The disk drive must contain the IPSO partitions and boot loader before installation. For further information, contact the appropriate Nokia customer support site as listed in Nokia Contact Information on page 3. Nokia 60s and 100s Installation Guide 53

54 6 Installing and Replacing Other Components To replace a hard-disk drive 1. Use Voyager to shut the system down. For information about how to access Voyager, see Accessing Nokia Network Voyager on page Loosen the thumbscrews that hold the chassis assembly. 60s Chassis assembly thumbscrews 3. Gently slide the chassis assembly forward to remove the tray from the appliance so you can access the hard-disk drive retaining screws from the bottom of the tray s Note Because power to a 60s or 100s is automatically disconnected when the chassis assembly is opened, you do not need to manually disconnect the power for this procedure. Any servicing of the unit, however, should be completed with the chassis assembly fully removed from the appliance. Power is still active in the chassis body 54 Nokia 60s and 100s Installation Guide

55 Replacing a Hard-Disk Drive and care should be taken when working on the power supply or power supply wiring without disconnecting the power cord. 4. From the bottom of the chassis assembly, remove the retaining screws that hold the hard-disk drive unit. 5. Gently remove the hard-disk drive from the motherboard, taking care not to damage the connector. 6. Insert the new hard-disk drive unit Nokia 60s and 100s Installation Guide 55

56 6 Installing and Replacing Other Components Note Push the disk gently into place. Take care to align the connectors correctly as the connectors are not keyed. 7. Tighten the retaining screws that holds the hard-disk drive into place Slide the chassis assembly back into the appliance until it clicks into place. 100s Nokia 60s and 100s Installation Guide

57 Replacing or Upgrading Memory 9. Tighten the thumbscrews that hold the chassis assembly. 60s Chassis assembly thumbscrews The system automatically restarts when the chassis assembly clicks into place. Replacing or Upgrading Memory The Nokia 60s and 100s appliances have two dual inline memory-module (DIMM) sockets. This section explains how to upgrade or replace the memory for either platform by using a Nokia-approved memory upgrade kit. The 60s comes with 256 MB of memory in one DIMM and can be upgraded to 512 MB by adding a second 256 MB DIMM. Caution The 60s appliance cannot function with more than 512 MB of memory. If more than 512 MB of memory is installed in a 60s, the system displays a warning message and shuts down. The 100s appliance comes with 256 MB of memory in one DIMM and can be upgraded to 512 MB by adding a second 256 MB DIMM, or upgraded to 1 GB by replacing the 256 MB DIMM with two (2) 512 MB DIMMs. Nokia 60s and 100s Installation Guide 57

58 6 Installing and Replacing Other Components Note Nokia recommends that you obtain memory kits only from Nokia or authorized resellers. For further information, contact the appropriate Nokia customer support site listed Nokia Contact Information on page 3. The DIMM sockets are located at the right of the motherboard, as you look at the appliance from the front, as Figure 15 shows. Figure 15 DIMM Socket Locations 100s DIMM sockets Before You Start To upgrade or replace the memory in your appliance, you need the following: Physical access to the appliance Nokia memory upgrade kit and accompanying documentation Access to the appliance through Voyager or Lynx 58 Nokia 60s and 100s Installation Guide

59 Replacing or Upgrading Memory Caution To protect the 60s or 100s appliance and the memory modules from electrostatic discharge (ESD), make sure you are properly grounded before you touch these components. Note Because power to a 60s or 100s appliance is automatically disconnected when the chassis assembly is opened, you do not need to manually disconnect the power for this procedure. Any servicing of the unit, however, should be completed with the chassis assembly fully removed from the appliance. Power is still active in the chassis body and care should be taken when working on the power supply or power supply wiring without disconnecting the power cord. Adding or Replacing DIMMs To add or replace DIMMs 1. Use Voyager or Lynx to perform an orderly shutdown of the 60s or 100s appliance. For information about accessing Voyager, see Accessing Nokia Network Voyager on page 34. Nokia 60s and 100s Installation Guide 59

60 6 Installing and Replacing Other Components 2. Loosen the two front panel thumbscrews. 60s Chassis assembly thumbscrews 3. Slide the chassis assembly forward to expose the DIMM sockets Be careful not to pull the chassis assembly entirely out of the appliance. 100s Nokia 60s and 100s Installation Guide

61 Replacing or Upgrading Memory 4. Remove any memory module necessary by pressing the two retaining clips outward and carefully pulling each DIMM upward as the following figure shows You might need to pull opposite ends of the DIMM alternately to gradually free it from the contact pins. 5. The memory DIMMs are keyed to prevent improper insertion. Press the new DIMM into the socket until it clicks into place. Nokia 60s and 100s Installation Guide 61