HPE Remote Analysis Agent Software Version: 5.2 Microsoft Windows. Technical Note

Transcription

1 HPE Remote Analysis Agent Software Version: 5.2 Microsoft Windows Technical Note Document Release Date: March 2016 Software Release Date: March 2016

2 Legal Notices Warranty The only warranties for Hewlett Packard Enterprise Development LP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HPE shall not be liable for technical or editorial errors or omissions contained herein. The information contained herein is subject to change without notice. Restricted Rights Legend Confidential computer software. Valid license from HPE required for possession, use or copying. Consistent with FAR and , Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Copyright Notice Copyright 2016 Hewlett Packard Enterprise Development LP Trademark Notices Adobe is a trademark of Adobe Systems Incorporated. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. UNIX is a registered trademark of The Open Group. This product includes an interface of the 'zlib' general purpose compression library, which is Copyright Jean-loup Gailly and Mark Adler. Documentation Updates The title page of this document contains the following identifying information: Software Version number, which indicates the software version. Document Release Date, which changes each time the document is updated. Software Release Date, which indicates the release date of this version of the software. To check for recent updates or to verify that you are using the most recent edition of a document, go to: This site requires that you register for an HPE Passport and sign in. To register for an HPE Passport ID, go to: Or click the Register link at the top of the HPE Software Support page. You will also receive updated or new editions if you subscribe to the appropriate product support service. Contact your HPE sales representative for details. Support Visit the HPE Software Support Online web site at: This web site provides contact information and details about the products, services, and support that HPE Software offers. HPE Software online support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by using the support web site to: Search for knowledge documents of interest Submit and track support cases and enhancement requests HPE Remote Analysis Agent (5.2) Page 2 of 11

3 Download software patches Manage support contracts Look up HPE support contacts Review information about available services Enter into discussions with other software customers Research and register for software training Most of the support areas require that you register as an HPE Passport user and sign in. Many also require a support contract. To register for an HPE Passport ID, go to: To find more information about access levels, go to: HPE Software Solutions Now accesses the HPESW Solution and Integration Portal Web site. This site enables you to explore HPE Product Solutions to meet your business needs, includes a full list of Integrations between HPE Products, as well as a listing of ITIL Processes. The URL for this Web site is HPE Remote Analysis Agent (5.2) Page 3 of 11

4 Contents 5 Introduction 5 Use the Agent 5 Run the Remote Analysis Agent from the Command Line 6 Send Data for Analysis 8 Clarify Obfuscated Data 9 Importing RAA information for Analysis 9 Send Documentation Feedback 11 HPE Remote Analysis Agent (5.2) Page 4 of 11

5 ControlPoint Remote Analysis Agent Technical Note Introduction The ControlPoint Remote Analysis Agent (RAA) collects data from file shares and generates IDOL index (.IDX) files. You can then send the index files to HPE ControlPoint for subsequent data analysis by ControlPoint Legacy Data Cleanup. You can obfuscate (disguise) confidential information during collection. Later, when you receive the analysis report, you can use a mapping file to map the obfuscated information back to the actual data. Use the Agent This section describes how to use the ControlPoint Remote Analysis Agent. Ensure that the RAA executable file is on a machine on the same network as the file shares whose data you want to collect. To collect data from file shares 1. Ensure that the RAA executable file is on a machine on the same network as the file shares whose data you want to collect. 2. Run the RAA executable file by entering: ControlPoint.Remote.Analysis.Agent.exe The Remote Analysis Agent for File Shares dialog box opens. 3. Specify the following information. Field Name Description Output Directory Description Provide the name of the repository that should contain the collected content. (Optional) Type a description of the repository. Provide the output directory to contain the collected information on your remote server. Type or browse to the destination directory for the.idx file. Note: The Remote Analysis Agent overwrites any previously generated files HPE Remote Analysis Agent (5.2) Page 5 of 11

6 Field Description in the specified output directory. If you run the Agent more than once, ensure that you specify different output directories each time. Directory Paths Type or browse to the file share directory paths from which to collect data. 4. Click Next. The data collection settings dialog box opens. 5. In the Data Collection section, select whether to Collect or Ignore the various file properties. You can also Obfuscate the Name, Location, and File Owner properties. Obfuscating the properties disguises the information in the generated.idx file. If you obfuscate fields, you must use a generated mapping file to interpret the analysis report you receive from HPE. This data can be de-obfuscated at a later time. 6. If you have chosen to turn ON duplicate analysis, then a dialog box is displayed. You can choose to either continue or cancel using the displayed dialog box. If you continue, the Remote Analysis Agent will attempt to preserve the Last Accessed Timestamps, subject to having write access to each file. 7. In the Duplicate Identification Coverage section, move the slider to the desired percentage of file sampling used to detect duplication. During duplicate identification, RAA copies data from file shares to the server on which it runs. The accuracy of duplicate identification increases as the sampling percentage increases, however, so does the time required for data collection and analysis. You can reduce the sampling percentage for faster data collection; just know that accuracy also decreases. 8. Click Start. RAA collects the data and reports progress in a logging dialog box. The report lists the indexed directories, errors, and messages. 9. Click Finish. The RAA closes. Run the Remote Analysis Agent from the Command Line You can run the RAA from the command line instead of using the interface. To run the RAA from the command line Run ControlPoint.Remote.Analysis.Agent.exe with the following parameters. HPE Remote Analysis Agent (5.2) Page 6 of 11

7 Parameter /name /description /output Description The name of the index. (Optional) A description of the index. The destination directory for the.idx file. Note: The Remote Analysis Agent overwrites any previously generated files in the specified output directory. If you run the Agent more than once, ensure that you specify different output directories each time. /input /duplicate /ignore A comma-separated list of the file share directory paths from which to collect data. A number indicating the percentage of file sampling to use to detect duplication. (Optional) A comma-separated list of document details to omit from the output. You can specify the following values. Name Location DocumentOwner DocumentType FileSize CreateDate LastModifiedDate LastAccessedDate /obfuscate (Optional) A comma-separated list of document details to obfuscate in the output. You can specify the following values. Name Location DocumentOwner DocumentType HPE Remote Analysis Agent (5.2) Page 7 of 11

8 Parameter Description FileSize CreateDate LastModifiedDate LastAccessedDate Name, Location, and DocumentOwner are obfuscated by default. /meta (Optional) A comma-separated list of IDOL fields to include in the output, in name=value format. Example ControlPoint.Remote.Analysis.Agent.exe /name test /output C:\My Files\analysis /input F:\User Records /duplicate 90 /ignore Location /obfuscate CreateDate,LastModifiedDate /meta itemprop=property Send Data for Analysis After you run the Remote Analysis Agent, a Remote Analysis Agent folder appears in the output directory. It contains: Log.txt. The data collection log file. Obfuscation.csv. A mapping file for any obfuscated data. \INDEXED directory contains the following information. IndexDetails.xml contains the name and description of the indexed data. Index file subdirectory contains the generated.idx files. The directory name is a random, unique identifier by default. To send data for analysis 1. Create a.zip file that contains the \INDEXED directory. 2. Send the.zip file to your HP Autonomy contact for analysis. When the analysis is complete, your contact sends you a report containing a variety of metrics and charts describing the data. 3. If you obfuscated any properties during data collection, the obfuscated values appear as Value1, Value2, and so on. To clarify the obfuscated data, run the ControlPoint Remote Analysis Agent Data Clarifier. See "Clarify Obfuscated Data" on the next page. HPE Remote Analysis Agent (5.2) Page 8 of 11

9 Clarify Obfuscated Data When you receive an analysis report from ControlPoint that contains obfuscated values, you can run the ControlPoint Statistics De-Obfustication utility to map the obfuscated values to the original values. To clarify obfuscated data 1. Open the following directory: install\hpe ControlPoint Utilities\ where install is the ControlPoint installation directory. 2. Run Statistics De-Obfustication Utility. The utility opens. 3. Provide the following information. In the File to De-Obfusticate box, browse to the name of the obfuscated report file. In the Obfuscation Folder box, browse to the Obfuscation.csv file. 4. Click Run. The obfuscated values in the report are replaced with the real values. Importing RAA information for Analysis Complete the following steps to import RAA metrics into ControlPoint 1. In the ControlPoint dashboard select + Add New Repository. 2. From the left pane, select Import and enter the path to the INDEXED directory created by RAA, then click Get Details. 3. The Name and Description fields appear along with the Properties tab. Modify the name and description, if required. By default, the name specified for the RAA output is displayed here and it also appears as the repository name in the dashboard. Also, additional properties can be added to the metadata based on those entered using the Administration dashboard. 4. Click the Properties tab and then click Add, to specify more properties. 5. Select a property from the drop-down list and one or more of the available property values and click Save. The property information is updated in the Properties field on saving. 6. Restart ControlPoint IDOL. Navigate to: \Program Files\Hewlett-Packard\HPE ControlPoint\Indexer\IDOL 7. Run the following: _stop_service.bat, _start_service.bat 8. Restart ControlPoint application pool; iisreset 9. Restart the connector (in this case filesystem). Navigate to: \Program Files\Hewlett-Packard\HP ControlPoint\Indexer\FileSystem Connector 10. Run the following: _stop_service.bat, _start_service.bat HPE Remote Analysis Agent (5.2) Page 9 of 11

10 11. In the Repository dashboard, the new repository will now be available with the name provided while importing the repository. Select Refresh from the drop-down menu. The data size and items are displayed. 12. Select the repository and change the repository status to Analyze. 13. Select the repository to see the details. HPE Remote Analysis Agent (5.2) Page 10 of 11

11 Send Documentation Feedback If you have comments about this document, you can contact the documentation team by . If an client is configured on this system, click the link above and an window opens with the following information in the subject line: Feedback on Technical Note (Remote Analysis Agent 5.2) Just add your feedback to the and click send. If no client is available, copy the information above to a new message in a web mail client, and send your feedback to AutonomyTPFeedback@hp.com. We appreciate your feedback! HPE Remote Analysis Agent (5.2) Page 11 of 11