APD-300 Advanced Implementation of AppDynamics 4.2
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1 APD-300 Advanced Implementation of AppDynamics 4.2 Preparation Guide ver. 1.0 November 7, 2016
2 Table of Contents Disclaimer Exam Overview Intended Audience Minimum Competency to Succeed on the Exam Registration and Administration Pre-requisite Knowledge and Skills Assumed but not Tested Recommended Product Experience Recommended Training Section Titles and Weights Objectives and References Sample Exam Questions Contributors APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 2
3 Notice The information and materials included in this presentation (collectively, the Materials ) are the confidential and proprietary information of AppDynamics, Inc. (the Company ). No part of the Materials may be reproduced, distributed, communicated or displayed in any form or by any means, or used to make any derivative work, without prior written permission from the Company AppDynamics, Inc. All rights reserved. All third party trademarks, including names, logos and brands, referenced by the Company in this presentation are property of their respective owners. All references to third party trademarks are for identification purposes only and shall be considered nominative fair use under trademark law. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 3
4 Disclaimer This exam preparation guide is designed to provide candidates for the AppDynamics Certified Implementation Professional certification with pertinent pieces of information about the APD-300 Advanced Implementation of AppDynamics 4.2 certification exam, including references to study resources and ways to interpret and prepare for the topics assessed on the exam. Please be aware that reading this guide in no way ensures a passing score on the certification exam. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 4
5 Exam Overview Number of Items The APD-300 exam is a 50-question exam written in English. Passing Score The passing score for this exam is 64%. Time Limit The time limit for the exam is 90 minutes. The total approximate seat time is minutes. The total seat time includes times allotted for the NDA and surveys. Please note, the NDA and surveys are administered as untimed sections of the exam. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 5
6 Intended Audience The APD-300 exam is intended for individuals who have experience deploying AppDynamics Controllers, Agents, EUM Servers and Analytics Servers. This group of individuals also have experience using AppDynamics APIs to extend and customize the AppDynamics platform. Those who deploy AppDynamics technologies may have the following titles/responsibilities: APM Architects APM Consultants APM Systems Implementers AppDynamics Partners APM Sales/Systems Engineers APM Administrators APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 6
7 Minimum Competency to Succeed on the Exam The minimally competent candidate for the exam should have knowledge and/or experience with the following: Understands user permissions in the context of Windows and Linux Understands operating system resources such as memory, CPU, disk, network Understands web applications architectures and design patterns, such as request and response transactions Understands basic business transactions custom match rules (can separate two URLs and three URLs) Understands application topology Can define an application using the AppDynamics Monitoring Architecture Can map the AppDynamics Intelligent Platform Architecture Has installed the Controller following the user manual Knows how to upgrade the Controller Understands Agent deployment and validation Can review Business Transaction Auto discovery strategy and update if required Can create up to 5 Business Transactions/tier APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 7
8 Minimum Competency to Succeed on the Exam - Cont d Has enabled Transaction Analytics and validated them with default settings (No Configuration) Has created health rules, alerts and policies Has imported pre-created dashboards templates. Can edit dashboards Understands the architecture of an AppDynamics implementation, including a High Availability deployment Has installed and configured AppDynamics Agents Has managed and implemented on-premises Controller configuration Can manage controller configuration management Knows how to explore, test and configure complex Business Transaction detection rules Has troubleshot Business Transactions using flow maps, snapshots, metric browser, diagnostics sessions, events Has extended monitoring capabilities by using custom entry points, exit points, information points, data Can configure collectors Understands the concept of Analytics (Transaction and Log) Has theoretical knowledge of Controller Self-Monitoring APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 8
9 Registration and Administration This exam is administered online through our Learning Management System. Examinees can register for the exam from our main certification page at ication-programs/. Examinees will need the following in order to take the APD-300 exam: A laptop running Windows or Mac OS A major web browser such as: Internet Explorer, Chrome, Firefox or Safari APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 9
10 Prepping for the Exam APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 10
11 Pre-requisite Knowledge and Skills Assumed but not Tested Successful candidates for the APD-300 exam should posses the following prerequisite knowledge and skills that are essential to succeeding on the exam but not assessed on the exam Experience with XML Experience with JSON Power user knowledge of Windows or Linux General knowledge of the usage of REST API Experience troubleshooting and solving software related issues Knowledge of one or more of the following: Java,.NET, PHP, Node.js, Python Knowledge of web application design, web services and common service frameworks APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 11
12 Recommended Product Experience We recommend that candidates have about six months of experience with the following tasks in regards to AppDynamics 4.2: Pre-Installation Planning Installing and Administering the Platform Installing and Configuring Agents Post-Deployment Verification Using APIs to Extend and Customize the Platform APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 12
13 Recommended Training We recommend attending our Intelligent Platform Bootcamp course. Learn more about the boot camp course here: y/bootcamp-course/. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 13
14 Section Titles and Weights Section Weight The section weights included in this guide are intended to illustrate how much of the exam is devoted to the topics listed. Pre-Deployment Planning 24% Installing and Administering the Platform 26% Installing and Configuring Agents 26% Post-Deployment Verification 6% Using APIs to Extend and customize the Platform 18% Total 100% In fact, the percentages directly map to the number of questions on the exam. For example, since there are 50 questions on this exam, and Section 1, Pre-Deployment Planning, is 24% of the exam, 12 questions on the exam are from Section 1. Section 1 = 24% ~ (50*0.24) = 12 Please be warned that section weights are NOT used to calculate your score. Scoring is far more complicated as exam questions may be given different weights based on their overall importance. Because some questions may have different point values assigned to them, section weights and exam scores do not always have a one-to-one correlation. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 14
15 Objectives and References Objective Number Objective References 1.01 Calculating the scale of the AppDynamics deployment ller+sizing+faq ller+system+requirements the+events+service 1.02 Determine how to configure events cluster the+events+service +Service+Sizing+and+Capacity+Planning 1.03 Determine the appropriate amt. of hardware resources needed ller+system+requirements 1.04 Determine the deployment mode of the Controller +with+a+reverse+proxy the+controller and sub-sections m+installation+and+administration 1.05 Determine the deployment mode of the EUM Server (incl. determining which ports will be in use) the+eum+server APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 15
16 Objectives and References Cont d. Objective Number Objective References 1.06 Determine the system requirements for the Controller ller+system+requirements 1.07 Determine when to configure events cluster the+events+service 1.08 Determine when to use Custom Correlation Real world product experience 2.01 Install the Controller Manually strative+users +Service+Sizing+and+Capacity+Planning ure+linux+for+the+controlle r the+controller+as+a+linux+service 2.02 Install the Controller on Linux the+controller+as+a+linux+service ure+linux+for+the+controlle r the+controller APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 16
17 Objectives and References Cont d. Objective Number Objective References 2.03 Set up Controller Self - Monitoring +the+administration+console 2.04 Set up Controller SSL ller+ssl+and+certificates 2.05 Set up HA ller+ssl+and+certificates 2.06 Configure the Controller +the+administration+console se+size+and+data+retention ss+transactions 2.07 Install Events Service Cluster the+events+service the+events+service+on+windows 2.08 Upgrade the Controller +GlassFish+JVM+Options e+the+controller APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 17
18 Objectives and References Cont d. Objective Number Objective References 2.09 Upgrade the EUM server e+the+eum+server 2.10 Upgrade Events Service Cluster e+the+events+service 3.01 Install the Java Agent the+java+agent gent+configuration+properties 3.02 Install the.net Agent Real world product experience 3.03 Install a standalone Machine Agent lone+machine+agent+requirements+and+supported+ Environments the+standalone+machine+agent 3.04 Install the Database Agent re+wmi+permissions+and+security +to+install+the+database+agent APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 18
19 Objectives and References Cont d. Objective Number Objective References 3.05 Install Browser EUM eshoot+eum+server+installation the+eum+server er+rum+supported+environments 3.10 Use the Mobile Agent SDK ent+a+mobile+application +and+configure+mobile+rum 3.11 Install On - Prem EUM Server he+eum+server 3.12 Install the EUEM Agent er+rum+supported+environments +Your+Application+for+Browser+RUM 3.13 Upgrade the Java Agent e+the+java+agent ng+java+agent+issues APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 19
20 Objectives and References Cont d. Objective Number Objective References 3.14 Upgrade the.net Agent e+the+.net+agent 3.15 Upgrade the Database Agent +Monitoring+Extension+Using+Scripts e+the+database+agent he+database+agent+installation 4.01 Manage users in the Controller - RBAC nd+permissions 4.02 Perform the Controller/Platform Health Check he+eum+server he+events+service+on+windows he+high+availability+(ha)+toolkit 4.03 Use the Controller Admin Screen +the+administration+console APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 20
21 Objectives and References Cont d. Objective Number Objective References 5.01 Create an Alerting Extension +Custom+Action +Monitoring+Extension+Using+Scripts 5.02 Create Custom Events nd+respond+api 5.03 Install Alerting Extension extension/appdynamics-servicenow-rest-api-alertingextension Retrieve Health Rule Violations ration+import+and+export+api 5.05 Retrieve Lists: Apps, Tiers, Nodes, BT's ion+model+api - ApplicationModelAPI- RetrieveAllBusinessApplications 5.06 Retrieve Metric Data +Data+Resolution+Over+Time APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 21
22 Sample Exam Questions The following are sample exam questions. The correct answer(s) is provided at the end of the question set. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 22
23 Sample Exam Question 1 What is a primary consideration when sizing the deployment of an AppDynamics Controller? a) Number of nodes b) Number of business applications c) Number of business transactions d) Metric ingestion rate Correct answer: d APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 23
24 Sample Exam Question 2 Scenario: A consultant was hired to deploy an AppDynamics Analytics Server and a large number of agents. The AppDynamics Controller will be installed using an Extra Large performance profile. Where should the consultant install the Events Service? a) EUM Server b) Separate cluster c) Same server as the Controller d) Servers where the agents are installed Correct answer: b APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 24
25 Sample Exam Question 3 What is the most important factor for determining hardware requirements for an AppDynamics Controller? a) The type of agents b) The number of agents c) The planned HA configuration of the Controller d) The number of network interfaces on the managed systems Correct answer: b APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 25
26 Sample Exam Question 4 The IT security policy of an organization mandates that the AppDynamics Controller must be installed and configured to communicate over a secure port. How should a consultant configure the Controller to ensure communication takes place over HTTPS ONLY? a) Re-run the installer and disable HTTP port b) Disable HTTP, but only if the controller is installed in Linux c) Use asadmin Glassfish tool to disable the HTTP port d) Disable HTTP, which is only possible while Installing Controller Correct answer: c APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 26
27 Sample Exam Question 5 Which two AppDynamics Controller installation modes are supported on Linux? (Choose two.) a) Installing in silent mode b) Installing using a GUI Installer c) Installing from an RPM package d) Installing by unzipping the archive Correct answers: a and b APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 27
28 Sample Exam Question 6 Which two measurements are needed to estimate the system requirements for an AppDynamics Controller? (Choose two.) a) The number of active users on the Controller b) The metrics per minute the Controller will ingest c) The number of dashboards to be displayed in rotation d) The number of agents expected to report to the Controller e) The amount of calls per minute that the monitored application will receive Correct answers: b and d APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 28
29 Sample Exam Question 7 Custom correlation is required to maintain business transaction context with calls that. (Please choose the correct option to complete the sentence.) a) use unsupported frameworks b) cross application boundaries c) are made to external systems that are unmonitored d) cross different technologies, for example, from Java to.net Correct answer: a APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 29
30 Contributors Authors Jeremy Bivins Kpayah Tamba Subject Matter Experts Ray Baco James Barfield Jay Davis Abhijit Dharia Jeff Dice John Festa Aram Gasparyan Lionel Giavelli Jack Ginnever Bill Hastings David Herst Brian Homrich Brad King Chris Lee Stefano Mazzone Leon Muntingh Bryan Nagallo Yadiraj Narayan Daniel Odievich Fred Paine Bob Palmer Lim Park Kenneth Parrish Richard Paul Salman Rafique Blake Salvador David Skeen Gilbert Solorzano Thomas Tammann Vijay Shankar Venkatachalam Mark Walmsley APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 30
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