INTRODUCTORY NOTES FOR COURSE PROVIDERS

Transcription

1 INTRODUCTORY NOTES FOR COURSE PROVIDERS This course is intended for participants who have the prerequisites listed. These prerequisites may be demonstrated based on prior training and/or experience or maybe provided by face to face or computer based training supplemented by experience. The course provider must be able to demonstrate that these prerequisites have been met by each participant prior to undertaking the course. The course may be offered in modular form however it is expected that, most if not all sections will need to be presented in a face to face mode to promote understanding and allow for discussion. The times shown are offered as guidance only and maybe varied to suite each training provider s syllabus providing the intent of the module is delivered. The practical exercise must allow each participant to participate as a member of an audit team and to have a face to face interaction acting as an auditor with an auditee for a sufficient time period to enable the participant to understand the practical difficulties of auditing. Guidance is offered in Appendix 1 on the material that should be covered in each module and Appendix 2 offers further guidance on auditing the stakeholder consultation process. RSPO Vers.1.1-July2013

2 RSPO AUDITOR TRAINING SYLLABUS Course Objective 1.0 To provide participants with the ability to participate as a member of an audit team conducting a conformity assessment of an organisation claiming compliance with the RSPO P&C and RSPO-RED. Course Outcomes 2.0 Participants should have an understanding of the: 1. Context in which the palm oil sector operates, including key sustainability issues affecting the palm oil sector. 2. Social, environmental and economic framework within which an oil palm plantation and its associated mill operates. 3. Conservation including HCV and associated processes 4. Legislative framework within which an oil palm plantation and its associated mill operates, including international, national and local laws and land ownership. 5. RSPO Certification Schemes, particularly those related to the: a. Principles and Criteria b. Supply chain of custody c. RSPO-RED requirements 6. RSPO principles and criteria 7. The certification audit process Course Prerequisites 3.0 Participants are required to possess the following prerequisites prior to attending this course: 1. Advanced post high school education degree or diploma or equivalent 2. Technical skills and qualifications related to and as necessary for the certification process, like demonstrable relevant experience in other relevant certification schemes 3. A demonstrated technical knowledge of the social, environmental and economic issues that relate to the production of sustainable palm oil. This can be demonstrated by completion of the RSPO (Technical) Auditor training course. 4. Demonstrable successful completion of a recognised lead assessor course e.g. an accredited QMS (ISO9000) or EMS (ISO14000) auditor training course Course Content 4.0 The course includes the following content: 1. Introduction (0.5 hrs). This is intended to provides an overview of the course and reinforce the prerequisites needed for entry. It will address the following topics: RSPO Vers.1.1-July2013

3 a. Content b. Outcomes c. Examination 2. Palm oil context (1.5 hrs). This section of the course provides participants with knowledge of the context in which oil palm is grown, processed, transported and used. 3. Legislation and policy (2.0 hrs). This section of the course provides participants with knowledge of international, national, state and local laws related to palm oil operations and development. 4. Social, environmental and economic framework (2 hrs). This section of the course provides participants with knowledge of the social, environmental and economic framework related to palm oil operations and development. It will briefly address the following topics: a. Economics of oil palm establishment and operations b. Social considerations of oil palm establishment and operations c. Environmental impacts of oil palm establishment and operations 5. Conservation (2 hrs). This section of the course will introduce participants to the identification and management of rare, endangered and threatened species and high conservation value habitats. 6. RSPO and RSPO-RED certification processes (8 hrs). This section of the course will explain the certification process including the principles and criteria. It will address the following topics: a. Accreditation and certification processes b. Principles and criteria c. Structure of the P&C d. Objectives of each P&C e. Use of indicators to demonstrate compliance with each P&C f. Requirements of RSPO-RED 7. Principles of auditing (1.5 hrs). This section of the course will explain the principles of auditing as they apply to the audit and certification processes. It will address the following topics: a. Integrity b. Fair presentation c. Due professional care d. Confidentiality e. Independence f. Evidence based approach g. Impartiality, including conflicts of interest h. Competence, i. Responsibility, j. Openness, k. Responsiveness to complaints 8. Audit Management Programme (2.5 hrs). This section of the course will outline the purpose and management of an audit programme in the certification context. It will address the following topics: a. Establishing the audit programme b. Initial and onsite audits c. Peer review RSPO Vers.1.1-July2013

4 d. Certification decision and awards e. Surveillance audits f. Recertification audits 9. Audit activities (16 hrs). This section of the course aims to provide participants with an understanding of the audit activities necessary to conduct an RSPO audit. It will address the following topics: a. Initiating the audit b. Preparing audit activities c. Conducting the audit activities d. Acting as an audit team leader e. Using technical experts f. Practical exercise 10. Report writing (4 hrs). This section of the course aims to provide participants with the ability to write effective audit reports. It will address the following topics: a. Report content and its format b. Report review process c. Preparation and distribution of the audit summary report Course Assessment 5.0 The knowledge and understanding of participants will be assessed through an examination and their ability through a practical exercise, as follows: 1. The examination will be of 2.5 hours duration based on fifteen multi choice questions taken from the whole syllabus and four written short answer questions and two long answer questions taken from Sections 3-6 and The practical exercise shall include a live audit, role play or other type of practical exercise that places the participants in a position where they are required to act one on one in an auditing role. To obtain the RSPO Auditor Certificate, candidates will need to pass both the examination and the practical exercise. Practical exercises (role play, brainstorming, field visits, etc.) should be encouraged and outcomes are assessed whenever the trainers deem fit to enhance participant s learning experience. Course Duration 6.0 The course duration would be a minimum 40 contact hours, excluding breaks and the examination spread over 5 days. Course Numbers 7.0 A maximum of 16 participants per course using one course tutor is permissible. Course Material 8.0 Each participant would receive a full set of course notes and this would be supplemented by notes taken during syndicate work, any site visit, where applicable, and other material generated by the participants. RSPO Vers.1.1-July2013

5 Course Presenters 9.0 The names of the course tutors will be provided. Course Recognition 10.0 Participants who pass the examination and practical exercise will receive a certificate from the training providers endorsed by the RSPO indicating successful completion of the course. Participants who do not sit or pass the examination or practical exercise but participate in all other activities will receive a certificate of attendance from the course provider. A participant who fails the examination and passes the practical exercise may be allowed to resit the examination once. No resit of the practical exercise is allowed. RSPO Vers.1.1-July2013

6 Appendix 1 GUIDANCE TO THE AUDITOR SYLLABUS The information contained in the following paragraphs is intended to provide the course developer with an outline of what should be covered under the heading specified. This guidance is not intended to limit the course developers initiative but indicate the topics the RSPO believes as a minimum should be covered under the relevant heading. In developing the course material course developers must ensure that the course material is based on the relevant RSPO reference documents and ISO 17021:2006 Conformity assessment-requirement for bodies providing audit and certification of management systems or 19011:2011 Guidelines for auditing management systems and participants must have access to these documents for reference purposes during the training. 1.0 Introduction (0.5 hrs). The intent of this clause is self-explanatory and no additional guidance is offered. 2.0 Palm oil context (1.5 hrs). This section of the course provides participants with knowledge of the context in which oil palm is grown, processed, transported and used. The section would be expected to briefly address: a. Locations where palm oil is grown and why in these areas; b. The growth cycle; c. How it is processed, transported and used; 3.0 Legislation and policy (2.0 hrs). This section of the course provides participants with knowledge of international, national, state and local laws related to palm oil operations and development. The section would be expected to briefly address: a. International law as it relates to palm oil operations, including ILO, UN and other conventions and treaties, such as those related to labour, safety and health in agriculture, collective bargaining, discrimination, biodiversity, etc. b. How international law is enacted; c. National laws; d. State, provincial, regional and local laws, as applicable e. Customary law 4.0 Social, environmental and economic framework (2 hrs). This section of the course provides participants with knowledge of the social, environmental and economic framework related to palm oil operations and development. It will briefly address the following topics: a. Economics of oil palm establishment and operations, i. Oil palm operations, including clearing, planting, maintaining, harvesting and processing ii. Replanting cycle and costing b. Social considerations of oil palm establishment and operations i. Stakeholders and their roles and interests, including small holders, growers, millers, users and the relevance of FPIC. ii. Typical social impacts and their significance to the importance of social considerations in the RSPO P&C, including local/indigenous community s land rights, access and benefits to lands that is significant to community, traditional and cultural values preservations, loss of livelihoods, land clearing, transportation, importation of workers from other communities and their associated impacts such as demographic change, increased burden on family members, reduced levels of air quality iii. Assessment methods such as Social Impact Assessment (SIA) and dispute settlement facilities. RSPO vers.1.1-july2013

7 Appendix 1 iv. Mitigation methods such as habitat retention, family employment provisions, health screening. c. Environmental impacts of oil palm establishment and operations i. Typical environmental impacts, including causes such as land clearing, planting, harvesting and mill operations and their associated impacts such as air, water or land pollution. ii. Assessment methods, such as Environmental Impact Assessment (EIA) and country equivalents such as Indonesian AMDAL, Brazilian EIA/RIMA iii. Mitigation methods such as riparian reserves, conservation corridors, waste control. 5.0 Conservation (2 hrs). This section of the course will introduce participants to the identification and management of rare, endangered and threatened species and high conservation value habitats. It will briefly address the following topics: a. HCV assessment process; i. HCV 1-4 (including rare and endangered species - IUCN red/black list) ii. HCV 5-6 b. Primary forest, peat and their roles in forest ecosystems 6.0 RSPO and RSPO-RED certification processes (8 hrs). This section of the course will explain the certification process and principles and criteria. It will address the following topics: a. Accreditation process and its purpose b. Certification process, including its application to: i. growers, millers and oil palm users ii. small holders, including group schemes iii. the supply chain in terms of product traceability iv. grievance mechanisms v. control of claims c. Principles and criteria, including: i. Revision process ii. National Interpretations, iii. Local indicators iv. New Planting Procedures d. Structure of the P&C e. Objectives of each P&C f. Use of indicators to demonstrate compliance with each P&C g. RSPO-RED requirements 7.0 Principles of auditing (1.5 hrs). This section of the course will explain the principles of auditing as they apply to the audit and certification processes. It will address the following topics: a. Integrity b. Fair presentation c. Due professional care d. Confidentiality e. Independence f. Evidence based approach g. Impartiality, including conflicts of interest h. Competence, i. Responsibility, j. Openness, k. Responsiveness to complaints 8.0 Audit Management Programme (2.5 hrs). This section of the course will outline the purpose and management of an audit programme in the certification context. It will address the following topics: a. Establishing the audit programme, including: RSPO vers.1.1-july2013

8 i. determining the audit scope and reviewing the time-bound plan ii. identifying the specific competencies of audit teams iii. informing stakeholders, including public announcements iv. planning initial, on site and future surveillance audits b. Initial and on site audits c. Peer review d. Certification decision and awards, including the public availability of documents e. Surveillance audits f. Recertification audits Appendix Audit activities (16 hrs). This section of the course aims to provide participants with an understanding of the audit activities necessary to conduct an RSPO audit. It will address the following topics: a. Initiating the audit b. Preparing for the audit activities i. Document review ii. Planning for the on-site activities c. Conducting the audit activities i. Collecting and evaluating audit evidence ii. Reviewing the work of HCV assessors iii. Reviewing the stakeholders consultation process iv. Raising non conformities v. Working papers and records d. Acting as an audit team leader e. Using technical experts f. Practical exercise 10.0 Report writing (4 hrs). This section of the course aims to provide participants with the ability to write effective audit reports. It will address the following topics: a. Report content and its format b. Report review process c. Preparation and distribution of the audit summary report RSPO vers.1.1-july2013

9 Appendix 2 AUDITING THE STAKEHOLDER CONSULTATION PROCESS Stakeholders play an important part in the RSPO certification process and their views and the consideration they are given by the organisation seeking certification are critical to determining whether certification can be recommended. The purpose of stakeholder engagement is to create opportunities for dialogue between an organization and one or more of its stakeholders with the aim of providing an informed basis for the organization s decisions. Stakeholder engagement should be interactive and is intended to provide opportunities for stakeholders views to be heard. Its essential feature is that it involves two-way communication. An organization should determine who has an interest in its decisions and activities, so that it can understand its impacts and identify how to address them. The P&C require that the views of stakeholders be considered in a number of criteria. Stakeholders are an individual or group with a legitimate and/or demonstrable interest in, or who is directly affected by, the activities of an organisation and the consequences of those activities. It may include statutory bodies, indigenous peoples, local and displaced communities, workers organizations (including migrant workers), smallholders, local and local and national NGOs and others. Many stakeholders may not be organized at all, and can easily be overlooked or ignored and not all stakeholders of an organization belong to organized groups that have the purpose of representing their interests. This problem may be especially important with regard to vulnerable groups. The audit team must determine whether the process used by the organisation for identifying their stakeholders, soliciting, communicating and collecting information from them and its consideration is effective. This includes: 1. Identification the intent here is to ensure that all the relevant stakeholders have been identified and to confirm if any have been excluded and why. The means of identification must be rigorous and not attempt to exclude any group without justification. (1.1 & 6.2) 2. Soliciting the intent here is to ensure stakeholders are aware that consultation is possible and this may be accomplished by newspaper advertisements, letter drops, leaflets placed in local government offices, attendance at community meetings, asking employees to advise their local community, placing information on the organisations website, working through local NGO s. (1.1) 3. Communicating and Collecting the intent here is to ensure that stakeholders are given the opportunity to express their views and this may be achieved through informal or formal meetings and can follow a wide variety of formats such as individual or community meetings, workshops, round-table discussions, advisory committees, regular and structured information and consultation procedures, collective bargaining and web-based forums. (1.2, 7.2 & 7.5) 4. Consideration the intent here is to ensure that the views of stakeholders have been considered by the organisation. (6.2) 5. Complaints the intent here is to ensure any complaints have been addressed especially post certification. (1.2 & 6.3) The audit team is seeking to establish that there was a clear purpose for the consultation, the relevant stakeholders were identified along with their interests; the relationship that these interests establish between the organization and the stakeholder is direct or important; the interests of stakeholders are relevant and significant to the organisation and its intent to grow palm oil in a sustainable manner and the stakeholders have the necessary information and understanding to make their decisions. The audit team may use a range of methods to collect objective evidence, including reviewing procedural documents and records, such as the list of stakeholders, issues RSPO vers.1.1-july2013

10 Appendix 2 identified and comments received. Where this is insufficient to determine the effectiveness of the process including its outcome, they may need to perform in field verification and conduct their own interviews with relevant stakeholders. Reliance may be placed on the work of others, e.g. where this has already been conducted by a certification body, other certification bodies may request for the summary report through the organization. Where operations have been established in areas which were previously owned by other users and/or are subject to customary rights of local communities and indigenous peoples, the certification body must consult directly with all these parties to assess whether land transfers and/or land use agreements have been developed with their free, prior and informed consent and check compliance with the specific terms of such agreements. ISO Environmental management Environmental communication Guidelines and examples, offers additional guidance on stakeholder consultation. RSPO vers.1.1-july2013

11 INTRODUCTORY NOTES FOR COURSE PROVIDERS This course is intended for participants who have the prerequisites listed. These prerequisites may be demonstrated based on prior training and/or experience or maybe provided by face to face or computer based training supplemented by experience. The course provider must be able to demonstrate that these prerequisites have been met by each participant prior to undertaking the course. The course may be offered in modular form however it is expected that, most if not all sections will need to be presented in a face to face mode to promote understanding and allow for discussion. The times shown are offered as guidance only and maybe varied to suite each training provider s syllabus providing the intent of the module is delivered. The training provider is reminded that this course is primarily for potential auditors and thus the material is to be presented in such a way as to show its relevance to the audit process. RSPO vers.1.1-july 2013

12 Course Objective RSPO AUDITOR (TECHNICAL) TRAINING SYLLABUS 1.0 To provide participants with the technical competence necessary to meet the prerequisites needed to undertake an auditor training course and then participate as a member of an audit team conducting a conformity assessment of an organisation claiming compliance with the RSPO P&C. Course Outcomes 2.0 Participants should have an understanding of the: 1. Context in which the palm oil sector operates, including key sustainability issues affecting the palm oil sector. 2. Social, environmental and economic framework within which an oil palm plantation and its associated mill operates. 3. Legislative framework within which an oil palm plantation and its associated mill operates, including international, national and local laws and land ownership. 4. Identification and management techniques used to protect and conserve endangered or protected species, sensitive ecosystems, biodiversity and the needs of local communities. 5. Role of management systems, especially ISO 14001, OHSAS18001 in managing the organisations environmental and health and safety risks and supporting the organisations commitment to the RSPO P&C and RSPO-RED; 6. Monitoring and measurement techniques needed to demonstrate the achievement of compliance with the RSPO P&C and RSPO-RED 7. Supply chain custody schemes 8. Role of technical experts in auditing the RSPO P&C. Course Prerequisites 3.0 Participants are required to posses the following prerequisites prior to attending this course: 1. Advanced post high school education degree or diploma or equivalent 2. Demonstrated understanding of the RSPO P&C, the certification process and its contribution to the production of sustainable palm oil. Course Content 4.0 The course includes the following content: 1. Introduction (2 hrs). This is intended to provides an overview of the course and reinforce the prerequisites needed for entry. It will address the following topics: a. Content b. Outcomes c. Examination d. Review of P&C (to be demonstrated as prerequisite) e. Review of certification process (to be demonstrated as prerequisite) RSPO vers.1.1-july 2013

13 2. Palm oil context (3 hrs). This section of the course provides participants with knowledge of the context in which oil palm is grown, processed, transported and used. It will address the following topics: a. What is palm oil and where is it grown b. Why is palm oil important for food security c. Who are the stakeholders in the palm oil sector d. How is palm oil perceived in the public domain e. Future developments in the palm oil sector. 3. Certification, supply chain custody and traceability (3 hrs). This section of the course aims to provide participants with an understanding of supply chain custody and its role in supplying sustainable palm oil. It will address the following topics: a. Standards, schemes and definitions b. RSPO and RSPO-RED Certification processes c. National interpretations d. Supply chain models e. Use of trademarks f. Differences in auditing P&C versus Supply Chain 4. Legislation and policy (4 hrs). This section of the course provides participants with knowledge of international, national, state and local laws related to palm oil operations and development. It will address the following topics: a. International laws and agreements b. National laws c. State and local laws d. Customary land ownership e. Other related legislation f. Non regulatory policy schemes 5. Social, environmental and economic framework (6 hrs). This section of the course provides participants with knowledge of the social, environmental and economic framework related to palm oil operations and development. It will address the following topics: a. Economics of oil palm establishment and operations i. Development cycle (land clearing, planting, harvesting, processing and transportation) ii. Planning and economics of oil palm operations b. Social considerations of oil palm establishment and operations i. Land tenure ii. FPIC iii. Community considerations iv. Labour rights (gender, freedom of association, migrant workers) v. Occupational safety and health vi. Social impact assessment 6. Bio Conservation (10 hrs). This section of the course will introduce participants to the identification and management of rare, endangered and threatened species and high conservation value habitats. It will address the following topics: a. HCV assessment process; i. HCV 1-4 (IUCN red/black list) ii. HCV 5-6 RSPO vers.1.1-july 2013

14 iii. Primary forest and peat and its role b. Environmental impacts of oil palm establishment and operations i. Soil degradation ii. Ecosystem services, including biodiversity iii. Land use change iv. Greenhouse gas emissions and operational activities v. Resource use (water, fertilizer) vi. Chemical use (pesticides) c. Riparian reserves d. Wildlife corridors e. Drainage f. Monitoring and measurement g. Waste management 7. Management Systems (4 hrs). This section of the course emphasizes the importance of management systems in supporting compliance with P&C. It will address the following topics: a. Standards, schemes and definitions; b. ISO c. ISO d. Competence, training and awareness e. Risk assessment and control f. Emergency planning 8. Monitoring and measurement (4 hrs). This section of the course aims to provide participants with an understanding of the management practices used to minimise the impact of oil palm operations and how they are monitored and measured. It will address the following topics: a. Performance indicators (eco system services, biodiversity) b. Inspection and sampling techniques c. Water courses, columns and sediment monitoring d. IPM e. BMP f. Waste management g. Use of fire h. Greenhouse gas accounting 9. Technical experts (2 hr). This section of the course aims to provide participants with an understanding of the role of technical experts in the audit process. It will address the following topics: a. Why are they needed b. Their role in the audit team c. Limitations in their use Course Assessment 5.0 The knowledge and understanding of participants will be assessed through an examination of 2.5 hours duration based on fifteen multi choice questions taken from the whole syllabus and four written short answer questions and two long answer questions taken from Sections 3-6 and 8. To obtain the Certificate of successful completion of auditor training course, candidates will need a mark of at least 60% in the examination. Practical exercises (role play, brainstorming, field visits, etc.) should be encouraged and outcomes are assessed whenever the trainers deem fit to enhance participant s learning experience. RSPO vers.1.1-july 2013

15 Course Duration 6.0 The course duration would be 40 contact hours excluding breaks spread over 5 days. Course Numbers 7.0 A maximum of 16 participants per course using one course tutor is permissible. Course Material 8.0 Each participant would receive a full set of course notes and this would be supplemented by notes taken during syndicate work, any site visit, where applicable, and other material generated by the participants. Course Presenters 9.0 The names of the course tutors will be provided. Course Recognition 10.0 Participants who pass the examination will receive a certificate from the course provider endorsed by the RSPO indicating successful completion of the course. Participants who do not sit or pass the examination but participate in all other activities will receive a certificate of attendance from the course provider. One resit of the examination will be allowed where necessary. RSPO vers.1.1-july 2013

16 INTRODUCTORY NOTES FOR COURSE PROVIDERS This course is intended for participants who have the prerequisites listed. These prerequisites may be demonstrated based on prior training and/or experience or maybe provided by face to face or computer based training supplemented by experience. The course provider must be able to demonstrate that these prerequisites have been met by each participant prior to undertaking the course. The course may be offered in modular form however it is expected that, most if not all sections will need to be presented in a face to face mode to promote understanding and allow for discussion. The times shown are offered as guidance only and maybe varied to suite each training provider s syllabus providing the intent of the module is delivered. The practical exercise must allow each participant to participate as a member of an audit team and to have a face to face interaction acting as an auditor with an auditee for a sufficient time period to enable the participant to understand the practical difficulties of auditing. RSPO vers.1.1-july2013

17 RSPO AUDITOR (SC) TRAINING SYLLABUS Course Objective 1.0 To provide participants with the ability to participate as a member of an audit team conducting a conformity assessment of an organisation claiming compliance with the RSPO Supply Chain Certification requirements. Course Outcomes 2.0 Participants should have an understanding of the: 1. Context in which the palm oil sector operates, including key sustainability issues affecting the palm oil sector. 2. The palm oil supply chain from plantation through to end user. 3. RSPO Certification Schemes, particularly those related to the: a. Principles and Criteria b. Supply chain of custody c. RSPO-RED requirements 4. RSPO units of certification 5. Certification requirements for differing supply chain models 6. The certification audit process Course Prerequisites 3.0 Participants are required to posses the following prerequisites prior to attending this course: 1. Advanced post high school education degree or diploma or equivalent 2. Demonstrable field working experience in similar supply chains, or equivalent related to and as necessary for the certification process 3. Technical skills and qualifications related to and as necessary for the certification process, like demonstrable relevant experience in other relevant certification schemes 4. Demonstrable successful completion of a recognised lead assessor course e.g. an accredited QMS 1 (ISO9000) or EMS 2 (ISO14000) auditor training course Course Content 4.0 The course includes the following content: 1. Introduction (0.5 hrs). This is intended to provides an overview of the course and reinforce the prerequisites needed for entry. It will address the following topics: a. Content b. Outcomes c. Examination 1 Quality Management System 2 Environmental Management Systems RSPO vers.1.1-july2013

18 2. Palm oil context (1 hr). This section of the course provides participants with knowledge of the context in which oil palm is grown, processed, transported and used. 3. Palm oil supply chain (2 hrs). This section of the course provides participants with knowledge of those involved in the supply chain and their role, including the mill and associated refinery, shipper, product refiner, end product manufacturer and the retailer. 4. RSPO Certification Schemes (1.5 hrs). This section of the course provides participants with knowledge of the RSPO certification schemes, including: a. Principles and criteria b. Supply chain c. RSPO-RED 5. RSPO Units of Certification (3 hrs). This section of the course will explain the supply chain models and their differences. It will address the following topics: a. Identity preserved b. Segregation c. Mass balance d. Book and claim e. Certification requirements for different models f. Guidelines on communications and claims g. Use of trademarks h. Complaints procedures 6. Principles of auditing (0.5 hrs). This section of the course will explain the principles of auditing as they apply to the audit and certification processes. It will address the following topics: a. Integrity b. Fair presentation c. Due professional care d. Confidentiality e. Independence f. Evidence based approach g. Impartiality, h. Competence, i. Responsibility, j. Openness, k. Responsiveness to complaints 7. Audit Management Programme (2 hrs). This section of the course will outline the purpose and management of an audit programme in the certification context. It will address the following topics: a. Establishing the audit programme b. Initial and onsite audits c. Surveillance audits d. Recertification audits 8. Audit activities (3.5 hrs). This section of the course aims to provide participants with an understanding of the audit activities necessary to conduct an RSPO audit. It will address the following topics: a. Initiating the audit b. Preparing audit activities c. Conducting the audit activities RSPO vers.1.1-july2013

19 d. Acting as an audit team leader e. Using technical experts f. Practical exercise 9. Report writing (2 hrs). This section of the course aims to provide participants with the ability to write effective audit reports. It will address the following topics: a. Report content and its format b. Report review process c. Preparation and distribution of the audit report Course Assessment 5.0 The knowledge and understanding of participants will be assessed through an examination of 2.5 hours duration based on fifteen multi choice questions taken from the whole syllabus and four written short answer questions and two long answer questions taken from Sections 3-6 and 8. To obtain the Certificate of successful completion of auditor training course, candidates will need a mark of at least 60% in the examination. Practical exercises (role play, brainstorming, field visits, etc.) should be encouraged and outcomes are assessed whenever the trainers deem fit to enhance participant s learning experience. Course Duration 6.0 The course duration would be 16 contact hours excluding breaks and the examination spread over 2 days. Course Numbers 7.0 A maximum of 16 participants per course using one course tutor is permissible. Course Material 8.0 Each participant would receive a full set of course notes and this would be supplemented by notes taken during syndicate work, any site visit, where applicable, and other material generated by the participants. Course Presenters 9.0 The names of the course tutors will be provided. Course Recognition 10.0 Participants who pass the examination will receive a certificate from the course provider endorsed by the RSPO indicating successful completion of the course. Participants who do not sit or pass the examination but participate in all other activities will receive a certificate of attendance from the course provider. One resit of the examination will be allowed where necessary. RSPO vers.1.1-july2013

20 Endorsed Training Providers - Roundtable on Sustainable Palm Oil Page 1 of 4 7/22/2013 Home Contact Us Join Us Search... SEAR About Us Membership Trademark Certification Projects and Work Groups Advocacy Pre YOU ARE HERE: HOME CERTIFICATION BASIC INFORMATION ENDORSED TRAINING PROVIDERS NAVIGATIONS CERTIFICATION Basic Information - Why RSPO Certification - How To Be RSPO Certified - Benefits Of Certification - Impacts Of RSPO Certification On The Bottom Line - Certification Bodies - SCCS - Principles And Criteria - Endorsed Training Providers - Commonly-Asked Questions Principles And Criteria Certification Certified Grower - Principles And Criteria Assessment Notification - Principles And Criteria Assessment Progress New Planting Procedure - New Planting Procedure Notification For Public Consultation Endorsed Training Providers RSPO Endorsement Framework for Trainers In response to rising needs to ensure consistency in training course delivery o stakeholders along the palm oil supply chain from upstream to downstream a outcomes by RSPO-approved certification bodies and auditors, RSPO has es endorsement framework (SOP_Training Master Process) for application and RSPO endorsed training providers. The endorsed training providers will provi towards promoting growth and use of sustainable palm oil. It is important to ta RSPO Certification Systems (June 2007), RSPO-approved certification bodie training) to the company being audited. RSPO has also provided general guidelines and stipulated requirements to en clearly-defined outcomes based on approved course syllabus using material t an easily understandable form by competent tutors. In most cases course par assessment to verify that the course objectives have been achieved and the t through participant feedbacks. Application to become RSPO Endorsed Training Provider For interested applicants who wish to become RSPO Endorsed Training Prov following steps: 1. Complete the Application Form to become an Endorsed Training Provid 2. Complete the Application Form to Act as a Tutor On RSPO Approved L Tutor 3. Submit application forms with supporting document to RSPO Certificatio Bremen.yong@rspo.org)

21 Endorsed Training Providers - Roundtable on Sustainable Palm Oil Page 2 of 4 7/22/2013 Supply Chain Certification - Current List Of Supply Chain Certification RSPO to review application and ask for supporting document, if required RSPO to issue Approval Letter with Terms of Reference and Requireme RSPO-RED - RSPO-RED Training For Certification Bodies - RSPO-RED Briefing For Members Online Market Directory RSPO will acknowledge receipt of applications within five working days, and a The entire process of review and approval by RSPO s Approval Panel will tak completeness of information and document submitted. For inquiries, please contact RSPO Certification & Training Manager, Mr Brem Important Document Biodiversity And High Conservation Values For Certification - RSPO And HCV - RSPO Approved HCV Assessors RSPO ETrace - Communication Circular Application Form to become an Endorsed Training Provider Application Form to Act as a Tutor On RSPO Approved Lead Auditor Co Recommended Outline of Training Syllabus RSPO Auditor Training Syllabus RSPO Auditor (Technical) Training Syllabus RSPO Auditor (SC) Training Syllabus Commonly asked questions - ETrace FAQs - Product Tree Printer-friendly version Send to friend - Trading Process - Member Registration Process - Traders No Physical Handling License Request Form OUR PHILO SO PH Y MEMBERSHIP CERTIFICATION TRADEM ARK Who is RSPO How to Apply How to be RSPO Certified Trademark How to App History Strategic Value Why RSPO Certification Use of RSPO Tradema Milestones Vision and Mission Organization Structure RSPO Statutes By-Laws and Code of Conduct Executive Board Standing Committees RSPO Members Membership Key Statistics Annual Communications of Progress Complaints System Dispute Settlement Facility Principles and Criteria for Sustainable Palm Oil Certification Bodies Grower Certification New Planting Procedure Supply Chain Certification National Interpretation Worldwide Registration Rules and Guidelines Question and Answer Trademark Licensing Trademark Adoption Trademark Key Statist Trademark Documenta

22 Endorsed Training Providers - Roundtable on Sustainable Palm Oil Page 3 of 4 7/22/2013 Secretariat Impacts of RSPO Certification on the Bottom Line Biodiversity and High Conservation Values for Certification RSPO etrace PRO JEC TS & WORKG Project Standing Comm Smallholders National Interpretations Smallholders RSPO Certification for Smallholders Smallholders Learning Linking Page GreenHouse Gas Wor Group 2 Biodiversity and High Conservation Values Working Group Task Group on REDD HCV - RSPO Indonesi Meeting Minutes Repo ADVOCACY PRESS RO O M RESO URC E CENTRE Pursuit for Betterment Little Voices Big Hearts Executive Board Speaks Members Tribute National Endeavours Success Stories Thought Leadership Opinion Leaders Benefits of Certification Committed to the New Frontiers News Releases RSPO e-gazette Media Coverage Press Kit Materials Podcast Video Audio Frequently Asked Questions Press Enquiries and Registration Document Library Questions and Answers Key Statistics Photo Gallery Events Useful Links Career Opportunities Get Involved Contribution by Stakeholders General Enquiry Form

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